Job ID: MS-113263 (90090118)3p
OnSite Govt EBT PM/BA with ECC, SNAP, TANF, Child Support Enforcement, Adoption Subsidy, Foster Care, agile/scrum, BPR, Call Center/Service Center system, credit/debit card system and state/federal Government (must) experience
Location: Jackson, MS (MDHS)
Duration: 12 months
Onsite required.
Required Skills/Experience:
Experience as a senior business analyst and/or project manager working on large-scale state and Federal Government
projects – Minimum of 12 years
Experience working with benefit and/or payment delivery systems, such as electronic benefit transfer(EBT), electronic
payment card(EPC), and electronic child care (ECC) systems – Minimum of 10 years
Experience working with financial accounting systems that manage, determine, and/or reconcile settlement and liability
amounts for State and Federal Government programs ( i.e. SNAP, TANF, Child Support Enforcement, Adoption
Subsidy, and Foster Care – Minimum of 10 years
At least 10 years of progressive experience in gathering, documenting, and communicating business requirements
Experience with projects requiring knowledge of project management principles, agile, scrum, methodologies, and best
practices.
Experience estimating and planning project timelines and milestones, and administering task schedules.
Experience in designing, documenting, and improving business processes.
Experience with developing grant proposals for designing, developing, and implementing large-scale welfare-related
systems.
Experience in and knowledge of Call Center/Service Center systems, methods, processes, and technologies.
Candidate must have strong communication skills: written, oral, and presentation.
Preferred/Not Required
Experience in a financial systems including debit card systems, credit card risks management, deposit systems cash-
flow analysis, and stored-value sales services
Description of the job functions the contractor will be expected to perform.
MDHS is currently seeking a Senior level Program Manager for overall project monitoring of EBT contractor deliverable
review, EBT contractor proposal and contract enforcement, and overall agency coordination of Electronic Benefits
Transfer (EBT), Electronic Payment Card (EPC), and Electronic Child Care (ECC) policies and procedures. Analytical
support for the EBT Financial Interface Tracking System (FITS), including Supplemental Nutrition Assistance Program
(SNAP) and Temporary Assistance for Needy Families (TANF) settlement and liability reconciliation and any other
programs added under the EBT Program. Managing multiple project teams that may be comprised of both state and
contractor staff, including Project Managers, Project Leads, Business Analysts, Quality Control Specialists, External
vendors, and various other program-related stakeholders. Developing Disaster Supplemental Nutrition Assistance
Program(D-SNAP) waivers for submission and approval by the USDA FNS as needed, in response to disaster events
when Individual Assistance has been approved. Analytical support for the State eligibility and benefits system, including
benefit interfaces to the EBT vendor system, automated EBT adjustment, benefit redemption, and expungement
processes, fraud detection profile development, United States Department of Agriculture (USDA) Food Nutrition
Service(FNS) federal reporting, EBT vendor system reporting, and status reporting.