Job ID: VA-702847 (93890210)
Hybrid/Local Govt (must) Technical Writer with policy/training materials, user manuals, release documents, UI content, online help experience
Location: Richmond VA (VSP)
Duration: 12 months
Interview: In-person
**Respondents should be prepared for in-person work for this position**
SkillRequired / DesiredAmountof Experience
Excellent verbal and written communication skillsRequired8Years
Excellent writing and grammatical skills.Required8Years
Excellent organizational skills and attention to detail.Required8Years
Ability to present complex data in clear, concise text.Required8Years
Ability to meet deadlines and to work independently.Required8Years
Ability to edit and proofread work of colleagues.Required8Years
Proficient with Microsoft Office Suite or related software.Required8Years
8+ years of experience in technical writing.Required8Years
Experience writing documents and publications for government organizations.Required8Years
Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment.Required8Years
Must submit to and pass VSP background check.Required
Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field.Required
Virginia State Police is looking for a Senior Technical Writer with 8+ years of experience to assist with the implementation of a new Computer-Aided Dispatch and Case Management System.
The successful candidate will produce high-quality business, policy, technical documentation, and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related to state government policies and procedures.
Duties will include the following:
-Writes and edits technical documents including reference manuals and product manuals.
-Writes and edits procedural documentation such as user guides and manuals.
-Determines the type of publication that will best serve the project requirements.
-Meets with engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
-Researches industry standards and products to better understand system.
-Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
-Plans writing processes and sets timelines and deadlines.
-Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
-Gathers feedback from customers, designers, and manufacturers to improve technical documents.
-Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
-Structures procedures in a logical sequence.
-Ensure messages and terminology is consistent across all written materials associated with implementation of new system.
-Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.
-Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.
-Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.
-Prepare, design and publish documents and media that are distributed to a diverse government user base.
-Performs other related duties as assigned.
Basic Qualifications:
-Excellent verbal and written communication skills.
-Excellent writing and grammatical skills.
-Excellent organizational skills and attention to detail.
-Ability to present complex data in clear, concise text.
-Ability to meet deadlines and to work independently.
-Ability to edit and proofread work of colleagues.
-Proficient with Microsoft Office Suite or related software.
-Must submit to and pass VSP background check.
-8+ years of experience in technical writing.
-Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field.
-Experience writing documents and publications for government organizations.
-Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment.