(Cancelled) Job ID: CT-62875 (97590718)
Hybrid/Local Child Welfare/Healthcare BA with IV-E Eligibility, Data Analytics, CCWIS experience
Location: Hartford, CT (DCF)
Duration: 12 months
Position: 1
Skills:
Skills Others Communication skills both verbal and written Proficient (4-6 Years) No
Skills Others Data Analytics Specialist Proficient (4-6 Years) No
Skills Tools Microsoft Office Professional Proficient (4-6 Years) No
Skills Tools MicrosoftOffice Proficient (4-6 Years) No
REQUIRED SKILLS AND EXPERIENCE
For this position, the candidate shares experience and intelligence in the field of child welfare/human services and Title IV-E Eligibility with the project team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:
5+ Years of experience as a Business Analyst in Child Welfare/Human Services or related field
Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
Knowledge and proficiency in Title IV-E and CCWIS Federal mandates and requirements
Proficiency in agile development methodologies, including developing acceptance criteria
Knowledge of Title IV-E case management systems and modern web-based capabilities/applications
Knowledge of Business Processes, requirement gathering and project plan documentation
Relevant experience in facilitating large groups for presentations, LEAN Events and trainings
· Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Description:
2. PROJECT/SYSTEM/PROGRAM OVERVIEW
The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid’s Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state’s expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.
The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts.
DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.
3. SCOPE OF WORK
The candidate will serve in the capacity of a Title IV-E Eligibility Lead/Business Analyst, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation for CT-KIND in the area of child welfare and reimbursement; work collaboratively with the technical staff, regional and central office staff, and community partners; participate in LEAN/Mapping events to map out business processes to streamline and reduce inefficiencies; assess business readiness and participate in organizational change management activities; coordinate with social work staff for system development and design; provide IV-E Eligibility project plans and documents inclusive of state and federal requirements; coordinate closely with internal and external users; and, may assist in testing, training plans, communications and business readiness plans.
The candidate may also be required to analyze and document policy/practice changes and work with the policy, legal and/or change management division at DCF; participate in updating existing or preparing Memorandums of Agreement/Understanding (MOA/MOU) with partner agencies; and, assist in documentation for vendor compliance and federal compliance/reimbursement.
Specifically, the candidate will be responsible for working with the sprint teams to ensure any new development meets the business and community partner agency needs including but not limited to:
1. The analysis of business processes and change management and business organizational readiness initiatives to support the development and design of an automated IV-E solution.
2. Works with the project team, stakeholders, agency staff and community partners to fully engage all parties to ensure a proper business functionality in the new system for IV-E Eligibility.
3. Facilitation of meetings, presentations and/or design sessions.
4. Outreach to community partners/providers including data exchanges/interfaces as they relate to IV-E Eligibility.
5. Thoroughly documents specifications and design criteria, following State of Connecticut Information Systems standards.
Specific Services Required:
In the role of the Title IV-E Eligibility Lead, the following services are required:
· Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with DCF staff, stakeholders and community partners/agencies to determine the evolving IV-E Eligibility needs.
· Coordinates with the other project team members on issues dealing with IV-E Eligibility matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
· Prepares IV-E Eligibility documentation and collaborates with development group, Product Owners/Managers, System Teams, vendors and stakeholders to ensure best overall documentation is always available.
· Generates products such as the IV-E Eligibility project plan, business cases, feature/requirement documents, user stories, acceptance criteria, meeting notes, decisions, action items, risks, presentations, and training materials, as needed.
· Relevant experience and knowledge of Federal CCWIS IV-E Eligibility regulations and reimbursement.
· Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
· Excellent communication, presentation, collaboration, writing and interpersonal skills.
· Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision and work in a fast-paced environment.
· Must have very strong abstract thinking and problem-solving skills.
· Provide guidance and training to agency staff in collaboration with the CT-KIND Training Team as needed.
· Communicates key insights and findings to team members.
· Assistance in the preparation and facilitation of LEAN Events, business process mapping, gap analysis and requirements gathering.
4. ADMINISTRATIVE CONSIDERATIONS
WORK SCHEDULE: 30-40 hours per week – Monday – Friday, 8 AM – 5 PM. Hybrid-remote schedule. Selected Candidate will be required to work on-site 20% of the time.
STATE RESOURCES AND OVERSIGHT: This position is specific to the CT-KIND Project which is a division under the DCF Bureau of Strategic Planning. The selected candidate will report directly to the DCF Program Director or designee.
SECURITY/PRIVACY CONSIDERATIONS: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-Disclosure/Confidentiality Agreement
GENERAL/MISCELLANEOUS: N/A