Job ID: NC-651588 (94590504)
Financial BA with workflow, and documentation experience
Location: Raeigh, NC (NCWildlife)
Duration: 6 months
Interview :In Person Only
***The candidate will be expected to work onsite for the duration of the project. NC Wildlife Resources Commission staff are returning to the office.
***In person interviews are required.
Skills:
Ability to independently conduct interviews with IT, Finance, and Customer Service staff in order to document processes and workflows. Required 3 Years
Experience documenting processes and workflows using Microsoft Office Software Required 3 Years
Knowledge of general financial processes Desired
Some knowledge of customer fulfillment processes Desired
Experience documenting IT processes and workflows Required 3 Years
Expected Skills: Able to work with minimal assistance; can provide limited leadership to others; able to interview agency staff and document processes and workflows; manage medium complexity work efforts; may have industry experience.
Description (including, but not limited to):
1. Conducting interviews and translating technical and financial information into clear, concise documents to be used by technical and financial personnel.
2. Developing and/or updating the following types of documentation: communications for diverse stakeholder groups; user manuals and training guides; standard operating procedures (SOP), policies and procedures for IT, Finance, and Customer Service processes and procedures.
3. Editing of special reports or any other deliverables and documents