Job ID: VA-583927 (95391219)
Business Analyst with data analysis, reporting, IT infrastructure support and documentation experience
Location: 11751 Meadowville Lane Chester VA 23836 (CESC)
Duration: 5 months
Interview: In-person
SkillRequired / DesiredAmountof ExperienceExpertise Rating
Proficient with Microsoft Office SuiteRequired5Years
Good customer service skills, documentation, organization, communicationRequired5Years
Data analysis and reporting expRequired4Years
Exp supporting IT infrastructure servicesRequired4Years
Provide assistance to service owners for the evaluation and modification of services. Messaging (MDM, licensing selection, replacement of security tools). Future Mainframe usage analysis. Voice service modifications.
-Analyze customer usage and needs of IT infrastructure services, align usage with strategic objectives
-Prepare options which consider financial analysis
-Prepare reports and other documentation
-Coordinate actions/responses from a wide range of stakeholders
-Experience supporting IT infrastructure services
-Data analysis and reporting experience
-Good communication, documentation and organization skills
-Excellent customer service skills
-Proficient with Microsoft Office Suite