Accessibility QA Lead with 508, JAWS, database testing, RTC, PM, block box/gray box and usability testing experience

Job ID: MNSITE-1059 (98590523)

Accessibility QA Lead with 508, JAWS, database testing, RTC, PM, block box/gray box and usability testing experience

Location: St Paul MN (DHS)
Duration: 12 months

Minimum Qualifications
• Ten (10) years’ experience as an Accessibility / 508 Compliance Testing Quality Assurance Analyst role.
o A Master’s degree substitutes for five years of experience, or a Bachelor’s degree substitutes for four years, or an Associate’s degree substitutes for two years
• Four (4) engagements in an accessibility / 508 compliance testing Quality Assurance Analyst role, each with a different organization and each lasting a minimum of six (6) months.
Desired Skills
• Computer Science or Information Technology degree.
• Understand and implement the QA best practices / processes and work in the software environment.
• Communicate (verbally and written) to staff, explaining expectations, updates, progress, issues, and successes in a timely manner. Ensure test documentation clearly communicates to stakeholders.
• Analyze and problem solve using the best practices’ testing methodologies, SDLC, etc.
• Organize and prioritize test cases so that testing goals are achieved per the schedule.
• Experience using JAWS for accessibility / 508 compliance testing.
• Proven experience in database testing.
• Experience using RTC defect management tool.
• Experience estimating Accessibility QA work effort, developing accessibility test strategies, accessibility test plans, traceability matrices, accessibility test cases, and final accessibility quality assurance reports.
• Proven experience working on multiple, concurrent QA projects.
• Experience with different testing types: accessibility / usability following 508 compliance guidelines, black box, grey box.

Sample Tasks
• Work with the appropriate resources to define and write Accessibility Testable Requirements.
• Work with the Accessibility QA Supervisor and/or Accessibility QA Lead to create the Level of Effort (LOE) estimate for all of Accessibility QA’s activities within the project.
• Work with the State’s Accessibility QA Supervisor and/or Accessibility QA Lead to create the Accessibility QA Test Strategy (if applicable).
• Work with the State’s Accessibility QA Supervisor and/or Accessibility QA Lead to create the Accessibility QA Test Plan.
• Work with project Accessibility QA Lead in defining and writing detailed and reusable Accessibility Test Cases. Experience using Rational Quality Manager is a plus.
• Execute Accessibility testing, provide daily status testing report, as requested.
• Attend project team meetings, staff meetings, and training, as scheduled.
• Accurately document all Accessibility Defects in the defect tracking tool (i.e., Rational Team Concert) within 24 hours.
• Escalate all challenges to the appropriate resource(s) within 24 hours.
• Communicate effectively both verbally and in writing.
• Attend, participate and, if necessary, demo Accessibility Defects in the project(s)’s Defect Triage meetings.
• Transfer knowledge to MNIT @ DHS staff.
• Follow the State’s Change Management process.
• Work with State staff and staff from other vendors as required for the project.

Description of Project
MNIT @ DHS is issuing this event to secure one (1) Software Quality Assurance Analyst resource with strong testing experience using accessibility / 508 compliance methodology in large and complex systems development projects. The Minnesota Department of Human Services (DHS) and MNsure have been charged by the state legislature with simplifying policy and modernizing human services delivery systems, including the Minnesota Eligibility Technology System (METS), to better meet the needs of clients and servicing agencies and to increase accountability to all Minnesotans. To do this, it is necessary to align automated systems development efforts to a business service delivery model.

The successful candidate (Accessibility Consultant) must have the experience to assume the role of usability / accessibility / 508 compliance software Quality Assurance Analyst on large and technically complex (new and active) projects. Experience using screen readers (i.e., JAWS) and narrators is required, as this type of testing impacts current projects. Accessibility Consultant (candidate) must interview face-to-face on-site if working locally, or via Skype, if currently working out of state. For each project, the Accessibility Consultant will be working with project teams, and is expected to create or participate in creating: Accessibility QA Test Strategy, Accessibility QA Test Plan, Accessibility QA Test Cases, Accessibility QA Test Closure, Accessibility Defects, Accessibility portion of the Requirements Traceability Matrix, and other Accessibility documentation, as requested (i.e., meeting notes, documented processes, change requests, status reports). The Accessibility Consultant will interface with a variety of individuals—both on the project team and outside the project team—who may have a vested interest, and who can offer information pertaining to the project, including: Program Manager; Project Manager(s); Business Analyst(s); Developer(s); Database Administrator(s); Information Technology Group; System Architect(s); all members of the QA staff (Managers, Supervisors, Leads, other QA Analysts); Business staff; DHS Business staff; MNIT employees; external vendors; stakeholder community, including the counties and health care provider organizations; and other agency team members. The Accessibility Consultant will mentor and support other team resources on MNIT’s established Quality Assurance Best Practices.

Accessibility project requirements include, but are not limited to: Work must comply with the State’s Accessibility Standards. Work must comply with the Statewide Enterprise Architecture. Work must comply with the State’s Enterprise Security Policy and Standards. Work must comply with Statewide Project Management methodology. Work must comply with applicable industry / agency standards. Accessibility Consultant is able to work independently, with little or no supervision, drive to resolution in situations that have high ambiguity and confusion. Accessibility Consultant will report to the Vendor’s Resource Manager, who will receive work direction from the State’s Accessibility QA Supervisor.

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