Job ID: MI-608546 (90091011)
Telecom Technician (Security+ must) with ALI, VOIP, PBS, Nortel/Avaya CS1000E PBX, Call Pilot Voicemail, Air Bus Vesta E911, OSI Model, IP experience and A+/CCNA/CISSP certification
Location: Alphena MI (DMVA)
Duration: 12 months
Interview: Webcam/In-person
Skill Required / Desired Amount of Experience
•2-4 years of experience.
Ability to troubleshoot and repair telecommunications switch(es) and Private Branch Exchange (PBS) configurations and the associated equipmentRequired2Years
Candidate must have experience in maintaining Nortel/Avaya CS1000E PBX, Nortel/Avaya Call Pilot Voicemail and the Air Bus Vesta E911 systemsRequired2Years
Must be knowledgeable of voice-over IP (VOIP) protocols and telephones and have demonstrated troubleshooting abilities as relates to VOIPRequired2Years
Candidates must have a demonstrated background in customer service orientation, issue resolution, and ability to train end customersRequired2Years
Candidates must have the ability to work autonomously – independent of direct supervisionRequired2Years
Candidates must have or be able to obtain military security clearance of at least Secret ClearanceRequired2Years
Candidates should have Security+ certification; or ability to obtain within 90 days of hire.Required2Years
Citizenship and an I-9 verification is required along with drug testing.Required2Years
Experience with the Automatic Location Identification (ALI) database that works with the E911 systemNice to have2Years
Background or experience with installation of components that support a WiFi networkNice to have2Years
Military background and/or experience and knowledge of military operationsDesired2Years
Candidates with additional network certifications (A+, CCNA, CISSP, etc)Desired2Years
Candidate must have active driver’s licenseRequired