Remote/Local Healthcare PM (PMP) with MS Project, SharePoint, Salesforce/MS Dynamics/ServiceNow, Agile/Waterfall, vendor management, behavioral health/developmental disabilities/substance abuse systems and federal APD approval experience

Job ID: NC-720933 (98990928)

Remote/Local Healthcare PM (PMP) with MS Project, SharePoint, Salesforce/MS Dynamics/ServiceNow, Agile/Waterfall, vendor management, behavioral health/developmental disabilities/substance abuse systems and federal APD approval experience

Location: Raleigh, NC (NCDHHS-PMO)
Duration: 12 Months
Position: 1

Project management experience, preferably with large, complex automation implementation efforts Required 10 Years
Demonstrated Project Management experience on system deployments with multiple clients. Required 10 Years
Proven track record of delivering projects and work streams with aggressive timelines and deliver within scope, budget and schedule Required 10 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required 10 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years
Experience implementing applications using Salesforce, MS Dynamics and/or ServiceNow Required 3 Years
Strong leadership, organizational, interpersonal and time management skills. Required
Demonstrated oral and written communication and presentation skills. Required
Solid work experience with project management tools (e.g. Microsoft Project) Required 7 Years
Experience with MS Office and MS Teams Required 7 Years
Demonstrated experience with Waterfall, Agile and Hybrid software development frameworks Required 5 Years
Demonstrated experience with vendor management on a medium or large IT project/system implementation Required 8 Years
Knowledge of healthcare systems with an emphasis on behavioral health, developmental disabilities and substance use Required 5 Years
Extensive understanding of MS SharePoint end user experience, sites, libraries, lists and groups Required 8 Years
Cost/benefit analysis and market analysis Required 5 Years
Healthcare related experience Required 7 Years
Experience in developing business case documents Required 5 Years
Experience with federal Application Planning Document approval processes Highly desired

The NC Department of Health and Human Services (DHHS) is seeking a short-term IT Project Manager-Expert to lead the implementation of multiple web-based and/or low-code applications for the portfolio that supports the Division of Mental Health, Developmental Disabilities and Substance Use Services and the Division of State Operated Healthcare Facilities.

• Responsible for completing market analysis, estimate project and O&M costs and project schedules, stakeholder analysis and developing complete business cases
• Responsible for implementing medium to large-sized project(s) of moderate to high complexity and risk
• Responsible for managing the dependencies of the project that extends to multiple divisions and external entities
• Candidate should have experience managing application/IT system replacement initiatives and vendor management
• Responsible for working directly with senior level executives, IT personnel, business program, and external resources to analyze and execute project requirements and manage stakeholder expectations
• Work with DHHS Business, IT and the selected Vendor team to complete implementation of the project
• Responsible for the leadership, direction and oversight of the project team(s) and of all vendor-related activities tied to the project and report to senior executive management
• Work hand-in-hand with vendor to manage project milestones and critical dates to identify potential risks and impacts that could jeopardize project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation
• Develop all project management artifacts following the practices and guidelines from the PMI’s PMBOK, the NC DHHS PM Methodology, and State of NC project methodology, developing the detailed project budget, monitoring expenditures, developing and maintaining all required project documentation
• Manage the day-to-day activities for the project and complete all input to the State project portfolio management tool (based on Microsoft Project Server and SharePoint) and online project notebooks (SharePoint)
• Manage internal and external relationships (agency, Federal, vendor, other State agencies, community-based providers and other external stakeholders) and dependencies across all workstreams to ensure successful delivery of the project
• Manage the day-to-day activities on the project including monitoring and controlling project risks, cost, and schedule, tracking project expenses and determining if these are within the allocated budget, and manage project changes
• The PM will ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery

• Results-oriented, self-motivated individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills
• Solid Leadership, facilitation, presentation, team building and change management skills to influence and guide cross functional teams required
• Healthcare related experience is preferred
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to manage complex projects with multiple work streams with aggressive (and sometimes competing) timelines
• Candidate must have experience implementing one or more of the following low-code technologies: Salesforce, Microsoft Dynamics or ServiceNow
• Ideal candidate for this position would have project management experience in a healthcare and/or state government setting


NC-720933 SM.docx

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