Onsite/Local Desktop Support Engineer with security, SharePoint, OneDrive, OneNote, Power BI, software/hardware/applications/OS/networking support experience

Job ID: NC-724226 (97091213)

Onsite/Local Desktop Support Engineer with security, SharePoint, OneDrive, OneNote, Power BI, software/hardware/applications/OS/networking support experience

Location: Raleigh, NC (NCDEQ-ITS)
Duration: 12 Months
Position: 1(2)
This position will be on-site in the Raleigh, NC office.

Skills:
Broad knowledge and skills from a range of technologies to address work assignments. Required 3 Years
General knowledge of IT security principles Required 3 Years
General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications Required 3 Years
Skilled customer service professional Required 3 Years
Skilled IT consultant with ability to solve and/or prevent technical problems. Required 3 Years
Ability to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Years
Ability to organize and follow complex and/or detailed technical procedures. Required 3 Years
Ability to solve unexpected problems associated with projects and daily work. Required 3 Years

Description:
General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation,
support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of
technologies to effectively support end-users and provide guidance to others.

NC-724226 SM.docx

NC-RTR-724226.docx

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