Hybrid/Local Technical Writer with training material, user manual, UI, online help, charts/diagrams/visual aids preparation experience

Job ID: VA-705830 (97190329)

Hybrid/Local Technical Writer with training material, user manual, UI, online help, charts/diagrams/visual aids preparation experience

Location: Richmond, VA (TAX)
Duration: 12 months

ON SITE REQUIRED: 4 days ON SITE to start REQUIRED
Parking is NOT provided for contractors.

Skills:
Excellent verbal and written communication skills Required 8 Years
Excellent writing and grammatical skills. Required 8 Years
Excellent organizational skills and attention to detail Required 8 Years
Ability to present complex data in clear, concise text Required 8 Years
Ability to meet deadlines and to work independently Highly desired 8 Years
Ability to edit and proofread work of colleagues. Desired 8 Years
Proficient with Microsoft Office Suite or related software Required 8 Years
highly experienced with industry best practices for documenting systems development and operational; standards, procedures, and guidelines Required 5 Years
highly experienced with industry best practices for disseminating systems development and operational; standards, procedures, and guidelines Required 5 Years

ABOUT THE ROLE

Scope of Work: Senior Technical Writer – Provide expert Technical Analyst support utilizing and applying the industry best practice, standards, and methodologies and Project Support under the direction of Virginia Department of Taxation management. The individual will work in a team environment.

• Virginia Tax is looking for a Senior Technical Writer with 8+ years of experience to assist with Developing and publishing documentation in support of Virginia Tax Integrated Revenue Management System (IRMS)
• The successful candidate will produce high-quality technical documentation (procedure, standards and guidelines), and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related IRMS

Responsibilities include but not limited to:
• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Meets with technology managers, engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
• Research industry standards and products to better understand system.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plans writing processes and sets timelines and deadlines.
• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
• Structures procedures in a logical sequence.
• Ensure messages and terminology is consistent across all written materials associated with implementation of new system.
• Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.
• Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.
• Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.
• Prepare, design, and publish documents and media that are distributed to a diverse government user base.
• Performs other related duties as assigned.

VA_ERTR-705830 rtr .docx

VA-705830 Skills .docx

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