Data Governance Analyst with ServiceNow, data standards, metadata collection/management, data security, workflow experience

Job ID: NC-684934 (99090624)

Data Governance Analyst with ServiceNow, data standards, metadata collection/management, data security, workflow experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Positions: 1 (1)

Skill Required / Desired Amount of Experience
Experience with ServiceNow ticketing system Required 3 Years
Basic knowledge of data standards Required 3 Years
Experience with metadata collection and management Required 3 Years
Bachelor’s degree or equivalent. Required 3 Years
Background in library science preferred but not required. Desired 3 Years

• Monitors Service Now requests and workflows
• Track open data-related ServiceNow tickets and work with Data Office and ITD staff to prioritize
• Oversee data permissions and access, including removal of access when contracts end or staff rotates off projects
• Work with DIT to create and refine Data Office item workflows based on customer needs
• Partner with Privacy and Security Office staff to ensure appropriate input from PSO is included on data request tickets (and not pulled in unnecessarily)
• Become proficient in the Department’s dataset annotation tool of choice (TBD), and train data stewards in its use
• Data asset annotation, in collaboration with data stewards and other Business Unit staff

Knowledge/Skills/Education:
• Experience with ServiceNow ticketing system
• Basic knowledge of data standards
• Experience with metadata collection and management
• Bachelor’s degree or equivalent. Background in library science preferred but not required.

NW-684934.docx

RTR-684934.docx

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