jobs

Request ID: BL-10765-1 (98590331)

Hybrid/Local Linux Administrator (RHCE/RHCT/RHEL) with UNIX, scripting, SALTSTACK, BASH, Python, Git, VMWare, VSAN, Splunk, ElasticSearch experience

Location: Anderson, SC
Qty: 2
Duration: 3 Months Hrs/Wk: 37.50
Remote Work Availability: 75%

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
EXTENSIVE KNOWLEDGE OF LINUX, UNIX, AND RELATED TECHNOLOGIES. ABILITY TO ADMINISTER AND ENSURE PROPER OPERATION, FUNCTION, AND PERFORMANCE OF SYSTEM SOFTWARE. ABILITY TO WORK IN A HIGHLY REGULATED HEALTH CARE ENVIRONMENT.

RHCT, RHCE, OR SIMILAR LINUX CERTIFICATIONS HIGHLY DESIRABLE.

GOOD SCRIPTING, PROGRAMMING, AND AUTOMATION ABILITIES.

THREE TO FIVE YEARS OF EXPERIENCE WORKING IN A MIXED LINUX AND WINDOWS ENVIRONMENT WITHIN A VMWARE OR OTHER CLOUD BASED ENTERPRISE ENVIRONMENT.

SOFT SKILLS REQUIRED: EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT, CUSTOMER FOCUSED, DETAIL ORIENTED, TEAM PLAYER

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
REDHAT BASED LINUX
LINUX
SALTSTACK (OR OTHER CONFIGURATION MANAGEMENT SOFTWARE SUCH AS ANSIBLE OR PUPPET)
BASH PROGRAMMING
PYTHON PROGRAMMING
GIT
VMWARE
VMWARE VSAN
SPLUNK/ELASTICSEARCH OR SIMILAR LOGGING TECHNOLOGIES
SOFTWARE-DEFINED NETWORKS

REQUIRED EDUCATION: HIGH SCHOOL DIPLOMA AND EXPERIENCE WITH ENTERPRISE LINUX SYSTEM.

Experience
Database Platforms Red Hat Enterprise Linux (RHEL) Yes 2 Advanced Currently Using 2 – 4 Years
Networking & Directories Experience with UNIX, Windows, Linux, MacOS, Cisco, Juniper, web apps, databases, strong authentication, operating systems and network security protocols and procedures. Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs VMWare Yes 5 Intermediate Within 6 Months 1 – 2 Years
Programming Languages BASH SCRIPTING Yes 3 Advanced Currently Using 2 – 4 Years
Programming Languages Python Yes 6 Intermediate Within 1 Year 1 – 2 Years
Software Framwork SPLUNK Infrastructure Administration Yes 4 Intermediate Within 6 Months 1 – 2 Years

DAILY DUTIES / RESPONSIBILITIES:
MANAGES SYSTEMS SOFTWARE. PROVIDES TECHNICAL SUPPORT IN DEVELOPING, MAINTAINING, INSTALLING, AND USING OPERATING SYSTEMS AND SUBSYSTEMS FOR MISSION CRITICAL SYSTEMS.
40% – SUBJECT MATTER EXPERT TO CREATE, INSTALL, AND MAINTAIN SYSTEM SOFTWARE ON MISSION CRITICAL SYSTEMS. TUNE SYSTEMS FOR OPTIMAL PERFORMANCE. TRACK SYSTEM CAPACITY. ENSURE SYSTEM STABILITY.
35% – COLLABORATE AND LIAISE WITH OTHER UNITS AND SERVE AS A TECHNICAL RESOURCE AND SUBJECT MATTER EXPERT.
15% – CONTRIBUTE TO RESEARCH AND DEVELOPMENT PROJECTS AS REQUIRED.
10% – TRAIN AND ADVISE LESS SKILLED SYSTEMS PROGRAMMERS AND PROVIDE EXPERT TECHNICAL ASSISTANCE FOR OTHERS.

RTR-SoSC-IT-Temp-Solicitation_Attachment-1-1.docx

Job ID: FL-RT383 (99590330)

Hybrid/Local Systems Analyst with rules, Visual Vault, UAT, and workflow experience

Location: Tallahassee, FL
Duration: 12 Months
Remote – Hybrid, if applicable; the position can be remote but requires the candidate to be onsite for
meetings and presentations on select days throughout the month/year at DCF Headquarters in
Tallahassee.

2.3 General Knowledge, Skills and Abilities (KSAs)
The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the
following areas:
1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to
individuals or groups in a wide variety of settings (i.e.; project team meetings, management
presentations, etc.). Must have the ability to effectively listen and process information provided by
others.
2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other
agencies). Able to assess the needs of the customer, provide information or assistance to satisfy
expectations or resolve a problem.
3. Decision Making: Makes sound, well-informed, and objective decisions.
4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has
the ability to adapt in response to new information, changing conditions, or unexpected obstacles.
Ability to receive and give constructive criticism and maintain effective work relationships with others.
5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a
variety of situations.
7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate
alternative actions, and make recommendations as accordingly.
8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

2.3 Education and Certifications
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other
related field. Or equivalent work experience

2.1 Primary Job Duties and Tasks
The activities these candidates will be tasked with include, but are not limited to the following:
1. Analyzing defined business rules and functional requirements
2. Updating system documentation to ensure it reflects the current system version
3. Evaluating enhancement requests and providing estimates
4. Designing, coding, testing, and implementing technical solutions using the Visual Vault SaaS
product
5. Creating test plans and test scripts to verify system modifications are error-free and perform as
designed
6. Facilitating user acceptance testing
7. Documenting the results testing activities
8. Coordinating with department and Visual Vault staff to deploy software updates

2.2 Specific Knowledge, Skills and Abilities (KSAs) – this is an optional section, if you do not
have any job specific KSA’s mark NA and it will be removed
The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the
following areas:
1. Skilled at working with the Visual Vault SaaS product
2. Experience with establishing and maintaining business process workflows
3. Ability to construct effective test plans and test cases
4. Ability to communicate business information effectively and in writing to users and information
technology personnel
5. Ability to establish and maintain effective working relationships with others
6. Ability to present ideas in business-friendly and user-friendly language
7. Exceptionally self-motivated and directed
8. Superior analytical and problem-solving skills
9. Excellent written and oral communication skills
10. Excellent interpersonal skills
11. Ability to write technical documentation
12. Knowledge of OITS applications, infrastructure, and general business principles, practices, and
procedures

F Resume Self-Certification Form.pdf

Job ID: NC-704417 (96790330)

Hybrid/Local Intune Admin with L3 support, Power BI, Sharepoint, Windows 11, desktop/laptop/mobile/network support, SCCM/MECM/Antivirus/Tanium/AGPM, PowerShell, Active Directory, M365, Project, Visio, Azure, MDM, MAM, Apple, Crowdstrike, Bitlocker, Defender, Ivanti experience

Location: Raleigh, NC (NCDIT)
Duration: 4 months

Skills:

Tier 3 level support Required 2 Years
Intune administration experience Required 2 Years
Power bi Experience Required 2 Years
Sharepoint Experience Required 2 Years
WIN11 experience Required 2 Years
Documentation and Communication skills required Required 2 Years

Description of Work:
The DIT Enterprise Endpoint Management Operations team provides security application and software support for endpoint and server operating systems as well as enterprise software and applications. The Operations staff provide support for managed and non-managed desktops, laptops, mobile computing devices, communication devices. These support services are provided to staff in the DIT campus buildings as well as optimized agencies that are distributed across the state.

This position functions as a Tier 3 System Administrator II for the Enterprise Endpoint Management Operations team. This position will provide primary support for Enterprise Endpoint Security tools (SCCM/MECM, Intune, Antivirus, Tanium, AGPM), Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, Process and Procedure Documentation.

KNOWLEDGE, SKILLS, AND ABILITIES / COMPETENCIES:
Knowledge and demonstrable skills with Intel/AMD-based computing equipment(Servers, Desktops).Extensive knowledge and demonstrable skills with MECM (inventory, software distribution, patch management and PowerShell scripting on an Enterprise level) Extensive knowledge and demonstrable skills with Windows OS 10, 11 Window Server2016 and Active Directory Extensive knowledge and demonstrable skills with Microsoft Intune, M365, Office 2016,Visio, Project, SharePoint Extensive knowledge and demonstrable skills with LAN\WAN Troubleshooting

Management Preferences:
Knowledge and a minimum of 2 years experience with supporting and maintaining a MECM\SCCM enterprise environment, knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices), knowledge of Crowdstrike (Antivirus & Firewall on an Enterprise level), knowledge of Bitlocker & Defender (Anti-malware and encryption on Enterprise level) Some some knowledge of Ivanti Admin patch management for non-Microsoft applications. Ability to manage timelines, resources and personnel (internal staff and contractors), and leads implementation efforts to completion.

NC-704417 Skills .docx

NC-RTR-704417.docx

Job ID: MD-RFR032423 (912590406)

Hybrid/Local AWS DevOps Engineer with Ansible, Chef, Puppet, Terraform, IAC, CI/CD, Jenkins, Maven, Scripting, EC2, S3, VPC, Lambda, EBS, ELB, ECS, EKS, CloudFormation, CloudWatch, RedShift, JBoss/Tomcat experience

Location: Baltimore, MD MHBE
Duration: 3-5 years
The candidate may be required to work on-site or remotely on specific days as determined by MHBE.

Minimum Qualifications:
A minimum of eight (8) years of experience designing, developing, maintaining, or supporting enterprise information technology platforms, applications, or solutions.
A minimum of five (5) years of hands-on experience with DevOps processes in a cloud environment, preferably with Amazon Web Services (AWS).
A minimum of five (5) years of experience in automated configuration and deployment using tools such as Ansible, Chef, Puppet, Terraform, or other Infrastructure as Code (IAC) frameworks.
A minimum of four (4) years of experience in Continuous Integration/Continuous Delivery (CI/CD), Automation, and Orchestration.
A minimum of four (4) years of experience working with infrastructure design and deployment of applications in Amazon Cloud (AWS).
A minimum of two (2) years of experience with Ansible, Jenkins, Maven, and Scripting.
Strong knowledge of the AWS cloud computing platform – EC2, S3 (Object Storage), VPC (Virtual Private Cloud), Lambda, EBS (Block Storage under high I/O), ELB (Elastic Beanstalk – load-balancing and autoscaling), ECS, EKS, CloudFormation for AWS Orchestration, CloudWatch, and RedShift.
Experience with the app and web server configuration and maintenance (JBoss, Apache Tomcat, or similar).

Preferred Qualifications:
A minimum of five (5) years of design, development, implementation, or maintenance experience with complex applications for health exchange systems, eligibility systems, or equivalent.
A minimum of three (3) years of software development experience with government Cloud deployments supporting high-volume, high-quality consumer applications.
Experience with AWS services like CloudFormation, IAM Policies, EC2, Lambda, S3, Glacier, Multi-Region VPC, Route53, Security Groups, ALB/ELB/NLB, API GW, WAF, Shield, KMS, CloudTrail, Config, CloudWatch, Config, Kinesis.
Hands-on experience with technologies like Docker, Git, NGINX. RDS, Elastic Beanstalk, VPC, Kubernetes.
Experience working with PostgreSQL and MongoDB databases in cloud environments.
Experience with Identity Provider (IDP) and Identity Access Management (IAM) technologies and solutions.
Experience with scripting such as Ruby, Python, or Bash.
Strong knowledge of Microservice and SOA architectures.
Familiarity with various traditional and innovative project management approaches, tools, and phases of the project lifecycle.
Experience with Agile software development practices.
Experience working with the Project Management Office (PMO) processes, policies, and procedures.

Job Description
Duties / Responsibilities
Work with the development, testing, and operations teams and other DevOps engineers in setting up and maintaining the Maryland Health Connection system, application, and all related components in Cloud and traditional infrastructure.
Provide technical support to Application Development teams to aid the consumption of Cloud services and ensure adherence to CI/CD pipeline patterns and standards.
Collaborate and consult with infrastructure and system operations teams to help automate the end-to-end Operations of the applications and systems in AWS Cloud.
Design, build, maintain, document, and automate technical processes and operations using AWS cloud services.
Work with other DevOps team members to build tools and automation to configure/deploy/maintain our cloud technologies in AWS Cloud.
Work on several tools in implementing and deploying CI/CD solutions in AWS Cloud, such as Ansible, EC2, ELB, Jenkins, Git, Docker, S3, etc.
Understand and consistently apply the attributes and processes of current application development methodologies.
Build, maintain, and monitor configuration standards.
Develop standards and codebase to monitor and alert various cloud-based systems and applications to help ensure SLAs and other performance metrics are met.
Monitor systems performance, troubleshoot errors, and debug.
Utilize a variety of platforms to provide automated and integrated systems and applications.
Provide technical input to the most complex and high-impact IT decisions for integrated solutions.
Accountable for complex enterprise-wide applications and issues, translating
highly complex technical concepts into requirements and solutions for peers.
Assist with integration testing and work with business teams to complete acceptance testing.
Participate in technical reviews during various stages of software and application development.
Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

The Maryland Health Benefit Exchange (MHBE), an independent unit of state government, provides accessible, affordable health coverage to Marylanders. MHBE administers Maryland Health Connection (MHC), the state’s health insurance marketplace. Through MHC, Maryland residents explore health insurance plans, compare rates, and determine their eligibility for advanced premium tax credits (APTC), cost-sharing reductions (CSR), and public assistance programs such as Medicaid and the Maryland Children’s Health Insurance Program (MCHP).

RFR #120_MD78ApplicationsDevelopmentExpertDevOpsRFR032423.docx

Request ID: TN-59759 (950900414)
Hybrid/Local Public Health Educator /Trainer with HIV, STI, and Viral Hepatitis training, M.S.Office, Webex. teams, and zoom experience

Location: Nashville, TN (TN DOH)
Duration: 12+ Months

Skills:

Education Others Bachelor’s Degree Graduation from an accredited college or university with a bachelor’s degree in health education, public health, sociology, biology, or a related field Proficient (4-6 Years) No
Skills Others Public Health Education experience equivalent to two years of public health education work. Novice (1-3 Years) No

The Public Health Educator will be responsible for coordination and implementation of statewide capacity building assistance [CBA] efforts for the HIV, STI, and Viral Hepatitis program. These efforts include updating, hosting, and facilitating training courses for health department and community-based organization staff. Training topics include, but are not limited to, HIV counseling and testing, linkage to care, harm reduction, PrEP (pre-exposure prophylaxis), health equity, and U=U (Undetectable=Untransmittable).
Job Responsibilities Include:

· Coordinate trainings for Tennessee Department of Health’s HIV, STI, and Viral Hepatitis program staff at community-based organizations, Centers of Excellence, and health departments. The current course list includes the HIV Counseling, Testing, and Referral course, the Pre-Exposure Prophylaxis (PrEP) Navigation course, the PrEP in the Health Department course, the PrEP Basics course, the Harm Reduction course, the Early Intervention Services (EIS) Refresher course, the Linkage-to-Care course, the Undetectable Equals Untransmittable (U=U) for Ryan White Case Managers course, a series of health equity courses, and a set of onboarding and reporting courses.

· Support Tennessee Department of Health’s HIV, STI, and Viral Hepatitis program staff by creating, co-facilitating, and supporting CBA efforts. This includes creating new courses, updating courses to align with national, local, and best-practice standards, and creating point-in-time training to support specific projects and activities.

· Support CBA activities conducted by external partners (ex: CDC-funded capacity building providers) for HIV, STI, and Viral Hepatitis program staff, community-based organizations, Centers of Excellence, and health departments. Supporting these efforts includes, but is not limited to, promoting upcoming activities, coordinating participation, providing logistical support for travel, in-person meetings, and virtual activities.

· Coordinate technical assistance (TA) requests from community-based organizations, Centers of Excellence, and health departments partnering with Tennessee Department of Health’s HIV, STI, and Viral Hepatitis program. Technical assistance projects may include starting rapid HIV testing programs, starting large-scale condom distribution, transitioning from PrEP referral to PrEP navigation, and supporting client transition to the Ryan White Part B Insurance Assistance Program. Coordinating TA involves creating and conducting point-in-time training, researching best-practice solutions to public health implementation challenges, creating reports and resources, and arranging virtual and in-person meetings.

· Maintain and update the Capacity Building Assistance (CBA) training calendar and work with Tennessee Department of Health’s HIV, STI, and Viral Hepatitis program staff to schedule in-house training courses as needed for community-based organizations, Centers of Excellence, and health departments. Update training course information on the HIV Prevention CBA website. Announce course openings and closings through the United Way HIV, STD, and Viral Hepatitis weekly email list. Provide additional promotion to training audiences as needed.

· Update and maintain the CBA online hub. Maintaining the hub involves, but is not limited to, keeping uploaded content current, triaging requests for certificates and training status checks, reporting technical issues and working to resolve them.

· Provide Tennessee Department of Health’s HIV, STI, and Viral Hepatitis program staff with post-training data summaries. Conduct data analysis of post-training data to include satisfaction surveys, virtual training data, and training pre- and post-tests.

· Respond to public health information requests related to Tennessee Department of Health’s HIV, STI, and Viral Hepatitis program. Draft public health educational content for email lists, social media, and press releases for review. Support the updating of webpages for the HIV, STI, and Viral Hepatitis program as needed.

· Support in-person and virtual training by coordinating course material printing and distribution, reserving, setting up, and breaking down physical training spaces, creating, preparing, opening, and closing virtual training spaces, providing production support for in-person and virtual trainings.

Required Education and Experience: Graduation from an accredited college or university with a bachelor’s degree in health education, public health, sociology, biology, or a related field and experience equivalent to two years of public health education work.

Substitution of Experience for Education: Additional qualifying professional experience can be substituted for the required education on a year-for-year basis, to a maximum of four years. Experience providing training to health care and/or public health professionals is strongly preferred. Experience in HIV, STI, and/or Viral Hepatitis public health work is strongly preferred.

Substitution of Education for Experience: Additional graduate coursework in health education, public health, sociology, biology, or a related field may be substituted on a year-for-year basis for up to one year of professional experience.

Desired Qualifications:

· Strong oral and written communication skills

· Experience conducting public health education/training

· Experience working effectively with diverse groups (e.g., governmental agencies and officials, professional organizations, and the public)

· Strong computer skills, including demonstrated use of Excel to manage data, PowerPoint for educational needs, and facility with virtual conferencing platforms like Cisco Webex, Microsoft Teams, and Zoom

· Experience with training of professional staff

TN_RTR-.doc

Job ID: CO-Pharmacy BA 2023 (97190331)

Remote/Local Pharmacy BA with data analysis, PBM, CCM, Medicaid claims processing, PM, and proposal writing experience

Location: Denver, Colorado (CO HCPF)
Duration: 25 months

Skills:

Skills Database Data Analysis Novice (1-3 Years) No
Skills Operating Systems Windows 10 Novice (1-3 Years) No
Skills Others Healthcare/Pharmacy Benefit Manager (PBM) Healthcare/PBM claims processing and adjudication experience. Proficient (4-6 Years) Yes
Skills Others Configuration Change Management (CCM) Drafting configuration change management (CCM) documents. Proficient (4-6 Years) Yes
Skills Others Medicaid Experience processing healthcare claims for or within state Medicaid agencies. Proficient (4-6 Years) Yes
Skills Others Communication skills both verbal and written Novice (1-3 Years) No
Skills Others Integration planning and strategy Novice (1-3 Years) No
Skills Others Learning ability Novice (1-3 Years) No
Skills Others Process Flow Analysis Novice (1-3 Years) No
Skills Others Project management Novice (1-3 Years) No
Skills Others Proposal writing Novice (1-3 Years) No
Skills Others Team work Novice (1-3 Years) No
Skills Tools MicrosoftOffice Novice (1-3 Years) No

BA positions are responsible for implementing system changes for the PBMS, Business Intelligence Data Management (BIDM) and Colorado Interchange (iC) related to prescription drug benefits. They will demonstrate expertise in the technical aspects of claims processing, adjudication, eligibility and enrollment and technical change projects as they relate to the PBMS, BIDM and iC. Positions will communicate system strategies with various policy and technical staff on various solutions to develop configuration changes to the system. The BAs collaborate on technical design of the systems, work with contractors to develop and review requirements and technical specification documents, and reviews test cases related to system changes. The duties performed by the positions are as follows:

System Change Management: 30%
Brief Duty Description:
Identifies, initiates and assures the quality installation of system functionality and change/enhancement projects for the prescription drug claims in the PBMS, BIDM and Colorado interchange; including all claims and capitation related system changes, pricing, benefit plans, reference codes, and interface file exchanges.
Drafting configuration change management (CCM) documents and reviewing test cases on a large scale related to the PBMS reprocurement and implementation.
Coordinates with pharmacy staff and acts as the project manager for tasks relating to designing or enhancing systems, diagnosing system issues, analyzing test results, and coordinating system procedures related to pharmacy claims processing.
Arranges policy staff attendance at system requirement change reviews, system design reviews, test case reviews, and project status reviews when necessary.
Serves as the liaison between the Department, PBMS staff, Fiscal Agent staff, and other contractor staff to translate new or revised processes, and coordinates with other sections in the Department to implement system changes.

System Analysis: 20%
Brief Duty Description:
Analyzes the business need of projects by researching federal and state regulatory procedures for prescription drug claims processing, pricing and rebate.
Draft system requirements for new and revised processes to integrate pharmacy benefits and programs into various systems and collaborate with other system analysts and vendors in the development, validation process and review of technical specifications.
Review test plans, technical specifications, test results and provide system documentation for new and revised processes.
Assures Medicaid Management Information System (MMIS) and BIDM system changes align with the PBMS functionality and maintains a system of checks and balances to assure that data is consistent, complete and accurate.
Works with providers and managed care organizations related to claim submission in the interchange and PBMS and works with pharmacy staff to ensure that PDL, Appendix P and Appendix X updates are properly translated into the relevant systems.
Assists with the system functions for drug rebate processing.

System Testing:20%
Brief Duty Description:
Coordinates testing for the PBMS, BIDM, Colorado interchange and relevant subsystems related to new or revised processes.
Researches testing topics and validates that test results meet the identified functional requirements for the change request.
Coordinates with program staff and system staff to review test results to ensure that the system functions as intended.
Analyze test results for defect findings and define the remediation process for the test environment while working with the system vendor to ensure that the defects are corrected, fully retested and approved for production.
Create and document test scenarios according to the business requirements.
Provide status report on testing to relevant staff and vendors.

Policy Impact Analysis:15%
Brief Duty Description:
Evaluates new and existing system functionality to ensure alignment with program policy requirements and regulations.
Provides approval, disapproval or modification of design documents in consultation with other pharmacy staff.
Assesses the impact of the design document across systems by requesting system testing to evaluate effect on other system areas.
Provides support with end user testing as needed.
Examines and analyzes federal and state publications, including proposed rules and laws, to determine if changes are needed for the PBMS, BIDM or Colorado interchange systems and works with system analysts to formulate the required system change and associated test cases necessary to implement the change.
Updates the CMS required Advance Planning Document (APD) for review and approval when necessary.

Operational Monitoring:5%
Brief Duty Description:
Monitors and assures quality of all assigned projects with Department staff, the fiscal agent, PBMS, BIDM and other vendors to ensure that system changes meet the intent and purpose of the project requirements.
Track all assigned system change requests for critical and collaborative change testing needs.
Responds and provides technical support to inquiries from Department policy staff, Fiscal Agent staff, CMS staff and others related to assigned subsystems and special projects.

Duty: Ad Hoc and Other Duties as Assigned:10%
Brief Duty Description:
Positions assists the Office Director, Deputy Director and Pharmacy Operations Manager on ad hoc projects and assignments.
Perform other duties as assigned.

CO-RTR .doc

Job ID: CO-Pharmacy BA 2023 (97190330)

Local/Remote Healthcare BA with data analysis, Healthcare/Pharmacy Benefit Manager (PBM), Configuration Change Management (CCM), Medicaid claims processing, PM, Proposal writing and BI experience

Location: Denver CO (CO HCPF)
Duration: 27 months
Must be local to Colorado. Remote work.

Qualifications
Type Category Qualification Description Competency Required
Skills Database Data Analysis Novice (1-3 Years) No
Skills Operating Systems Windows 10 Novice (1-3 Years) No
Skills Others Healthcare/Pharmacy Benefit Manager (PBM) Healthcare/PBM claims processing and adjudication experience. Proficient (4-6 Years) Yes
Skills Others Configuration Change Management (CCM) Drafting configuration change management (CCM) documents. Proficient (4-6 Years) Yes
Skills Others Medicaid Experience processing healthcare claims for or within state Medicaid agencies. Proficient (4-6 Years) Yes
Skills Others Communication skills both verbal and written Novice (1-3 Years) No
Skills Others Integration planning and strategy Novice (1-3 Years) No
Skills Others Learning ability Novice (1-3 Years) No
Skills Others Process Flow Analysis Novice (1-3 Years) No
Skills Others Project management Novice (1-3 Years) No
Skills Others Proposal writing Novice (1-3 Years) No
Skills Others Team work Novice (1-3 Years) No
Skills Tools MicrosoftOffice Novice (1-3 Years) No

BA positions are responsible for implementing system changes for the PBMS, Business Intelligence Data Management (BIDM) and Colorado Interchange (iC) related to prescription drug benefits. They will demonstrate expertise in the technical aspects of claims processing, adjudication, eligibility and enrollment and technical change projects as they relate to the PBMS, BIDM and iC. Positions will communicate system strategies with various policy and technical staff on various solutions to develop configuration changes to the system. The BAs collaborate on technical design of the systems, work with contractors to develop and review requirements and technical specification documents, and reviews test cases related to system changes. The duties performed by the positions are as follows:

System Change Management: 30%
Identifies, initiates and assures the quality installation of system functionality and change/enhancement projects for the prescription drug claims in the PBMS, BIDM and Colorado interchange; including all claims and capitation related system changes, pricing, benefit plans, reference codes, and interface file exchanges.
Drafting configuration change management (CCM) documents and reviewing test cases on a large scale related to the PBMS reprocurement and implementation.
Coordinates with pharmacy staff and acts as the project manager for tasks relating to designing or enhancing systems, diagnosing system issues, analyzing test results, and coordinating system procedures related to pharmacy claims processing.
Arranges policy staff attendance at system requirement change reviews, system design reviews, test case reviews, and project status reviews when necessary.
Serves as the liaison between the Department, PBMS staff, Fiscal Agent staff, and other contractor staff to translate new or revised processes, and coordinates with other sections in the Department to implement system changes.

System Analysis: 20%
Analyzes the business need of projects by researching federal and state regulatory procedures for prescription drug claims processing, pricing and rebate.
Draft system requirements for new and revised processes to integrate pharmacy benefits and programs into various systems and collaborate with other system analysts and vendors in the development, validation process and review of technical specifications.
Review test plans, technical specifications, test results and provide system documentation for new and revised processes.
Assures Medicaid Management Information System (MMIS) and BIDM system changes align with the PBMS functionality and maintains a system of checks and balances to assure that data is consistent, complete and accurate.
Works with providers and managed care organizations related to claim submission in the interchange and PBMS and works with pharmacy staff to ensure that PDL, Appendix P and Appendix X updates are properly translated into the relevant systems.
Assists with the system functions for drug rebate processing.

System Testing:20%
Coordinates testing for the PBMS, BIDM, Colorado interchange and relevant subsystems related to new or revised processes.
Researches testing topics and validates that test results meet the identified functional requirements for the change request.
Coordinates with program staff and system staff to review test results to ensure that the system functions as intended.
Analyze test results for defect findings and define the remediation process for the test environment while working with the system vendor to ensure that the defects are corrected, fully retested and approved for production.
Create and document test scenarios according to the business requirements.
Provide status report on testing to relevant staff and vendors.

Policy Impact Analysis:15%
Evaluates new and existing system functionality to ensure alignment with program policy requirements and regulations.
Provides approval, disapproval or modification of design documents in consultation with other pharmacy staff.
Assesses the impact of the design document across systems by requesting system testing to evaluate effect on other system areas.
Provides support with end user testing as needed.
Examines and analyzes federal and state publications, including proposed rules and laws, to determine if changes are needed for the PBMS, BIDM or Colorado interchange systems and works with system analysts to formulate the required system change and associated test cases necessary to implement the change.
Updates the CMS required Advance Planning Document (APD) for review and approval when necessary.

Operational Monitoring:5%
Monitors and assures quality of all assigned projects with Department staff, the fiscal agent, PBMS, BIDM and other vendors to ensure that system changes meet the intent and purpose of the project requirements.
Track all assigned system change requests for critical and collaborative change testing needs.
Responds and provides technical support to inquiries from Department policy staff, Fiscal Agent staff, CMS staff and others related to assigned subsystems and special projects.

Duty: Ad Hoc and Other Duties as Assigned:10%
Positions assists the Office Director, Deputy Director and Pharmacy Operations Manager on ad hoc projects and assignments.
Perform other duties as assigned.

CO_E-RTR.doc

Job ID: TN-60337 (95090329)

Hybrid/Local Govt BA with BPR, CBA, data modeling/conversion and process modeling experience

Location: Nashville, TN (DIDD)
Duration: 3 months
The contractor is expected to work no more than the standard 7.5 hours per day/max 37.5 hours per week.

Skills
Skills Others Business Analyst Requires a minimum of five years of increasingly complex and responsible experience in the last five years Novice (1-3 Years) Yes
Education Others Bachelor’s Degree Must hold a BA/BS degree Proficient (4-6 Years) Yes

Description
Job Summary:
75603 Job Code 75603 Analyze and document business requirements and processes related to public sector service delivery for a single or multiple related State agencies. Formulate alternative solutions to satisfy these requirements, which may involve business process reengineering, and/or the deployment of information technology. Plan and/or conduct end user training for new applications. Prepare cost benefit analyses according to State CBA methodology. Develop and/or oversee plans for the execution of a solution from project inception to conclusion. Construct data models and activity/process models as may be required to define system functions. Provide support for the installation, testing, data conversion, implementation, and ongoing maintenance of information systems. Conduct and document the results of special studies dealing with systems and/or business process issues. Facilitate sessions to gather and document requirements and explore solutions. Superior negotiating, analytical, group facilitation, and relationship management skills. Work effectively with all levels of State staff from clerical through agency executive management. This includes skillful interviewing capability. Possess superior organizational and written/verbal communication skills. Hands-on Data Modeling and Process Modeling experience may be required for some assignments. An understanding of current information technology with an ability to conceptualize solutions to business problems in the most effective and cost-efficient manner. (Note: Current information technology in the State’s environment includes: 1) multi-tier (mainframe, departmental/midlevel, and desktop) computing; 2) the use of internet and intranet to facilitate service delivery; 3) electronic data interchange; 4) imaging; 5) data warehousing; and, 6) geographic information systems. The deployment of information technology must be consistent with the State’s architectural framework which is based upon the philosophy that information sharing, data integration and network interoperability is the basis for effective and efficient service delivery to the citizens of Tennessee.) An ability to integrate solutions across multiple functional and technical environments is required. Requires a minimum of two years of experience in the last two years. Must hold a BA/BS degree. Same qualifications as Business Analyst I with the exception of the following: Requires a minimum of five years of increasingly complex and responsible experience in the last five years. Must hold a BA/BS degree (advanced degree a plus).

TN-RTR-1.doc

Job ID: MS-115467 (90090406)3P

Hybrid COBOL/MicroFocus/CICS System Developer (15+) with MVS zOS, Linux, SCL/JCL, NaturalOne, Adabas, DB2/SQL, VSAM, Agile, Shell Scripting and FTP/SFTP experience

Location: Jackson MS (MDHS)
Duration: 36 months
Hybrid: Required to be onsite at least one week per month.

Skills:
MVS zOS
Linux
COBOL/MicroFocus
COBOL/CICS
SCL/JCL
NaturalOne
Mainframe
PC Workstations
Servers
Adabas
DB2/SQL
VSAM
SDLC
Agile
Shell Scripting
FTP/SFTP

Description:
Someone who is well versed in Mainframe/Linux COBOL/CICS systems. A solid knowledge of MicroFocus COBOL and
complex CICS based architeture system on a Linux based operating system with multiple file interaction with ADABAS,
sequential file formats as well as Relational Database Systems.

Location Requirement and R2R (1) (1).docx

MS-Skill matrix.docx

Job ID: VA-707380 (95590329)

Remote Automation Tester (12+) with Selenium, C#, NUnit, Scrum, SAFE, Agile, X-Ray, Jira, ADA, PCI, load testing experience
Location: Richmond, VA (ELECT)
Duration: 9 months

Skills:
Experience in Automated Testing with Selenium or equivalent +5 years (Web sites, APIs, and Desktop Applications) Required 4 Years
Experience in C# using NUnit to Xunit Required 4 Years
Experience in Test Case/ Test Plan (Planning, writing, execution) Required 5 Years
Experience in Scrum or SAFE Agile environments Required 2 Years
Experience as a QA analyst on a scrum team is a plus Nice to have 2 Years
Experience in using X-Ray for Jira Nice to have 2 Years
Experience in compliance testing (ADA, PCI) Nice to have 2 Years
Experienced in load testing Nice to have 2 Years
Strong communication skills (Written and verbal) Desired 3 Years

Quality Assurance Testing Analyst – Automated testing specialist, experienced in C#, experienced working in Scrum teams/Agile Environment.

-Works well independently
-Must have very strong communication skills (Written and verbal)
-Experience in Automated Testing with Selenium or equivalent (Web sites, APIs, and Desktop Applications)
-Experience in C# using NUnit to Xunit
-Experience in Test Case/ Test Plan (Planning, writing, execution)
-Experience in Scrum or SAFE Agile environments
-Experience as a QA analyst on a scrum team is a plus
-Experience in using X-Ray for Jira is a plus
-Experience in compliance testing is a plus (ADA, PCI, ETC)
-Experience in Load Testing is a plus

VA_ERTR-707380.docx

VA-Skill-Matrix-707380.docx

Job ID: NC-695598 (910090329)

Onsite/Local Azure DevOps Engineer with build/deployment automation, DevSecOps, Powershell/Azure CLI/Bash/YAML, TFS, Pipelines, Bicep, Terraform, Ansible, IaC, Docker, Podman, Kubernetes, Service Fabric, MS Test, xUnit, nUnit, DNS, AD, firewalls, load balancers, Windows admin, shift-left experience

Location: Raleigh, NC (NCDST)
Duration: 12 months

Skills:

A high level of expertise in role of DevOps Engineer specifically focused on Azure cloud platform & MS stack in general; Required 6 Years
Ability to lead modernization of legacy processes around build and deployment automation, code merges, related monitoring, maintenance, & support Required 6 Years
Demonstrated history of acting as champion for modernization of devops tools and processes Required 6 Years
DevSecOps experience and focus; work w/ security/compliance teams to find optimal balance between security requirements and a healthy devops toolchain Required 6 Years
Ability to train and coach team members of all skill levels on migration steps and ongoing devops practices Required 6 Years
Create clear, well written training materials/plans for maintaining/extending the process framework as the # of microservices expands over time Required 6 Years
Exceptional level of fluency in scripting tools/languages (Powershell/Azure CLI/Bash/YAML) Required 6 Years
Experience with Azure DevOps/TFS, Azure Pipelines, work items or similar issue tracking mechanisms and their role in the overall picture Required 4 Years
Experience with tools or technologies such as Bicep, Terraform, Ansible, etc. Required 4 Years
Infrastructure as Code(IaC) & creating adaptable, repeatable, automation solutions w/ attention to mitigating configuration drift & change management Required 4 Years
Demonstrable devops experience and migration patterns with monolithic enterprise applications and microservice architectures Required 4 Years
Experienced with containers and orchestrators and general microservice orchestration (Docker, Podman, Kubernetes, Service Fabric) Required 4 Years
Experience with hybrid cloud/on-premise deployment environments Required 4 Years
Experience with automated unit and integration testing tools (MS Test, xUnit, nUnit) as well as infrastructure testing and monitoring Required 4 Years
Strong knowledge of certificate management, DNS, AD, load balancers, firewalls, Windows server administration and Azure related security matters Required 4 Years
Experience with “shift-left” security tools and practices Required 3 Years
Microsoft DevOps Engineer Certification Nice to have 2 Years

NCDST is seeking an experienced DevOps Engineer to lead the creation of DevOps automations and processes for the ORBIT system, a pension administration system for all NC public pension plans.

***PLEASE NOTE THAT THE DESCRIPTION AND SKILLS HAVE BEEN UPDATED.

*** NOTE: NCDST’s current telework policy is a mix of in-person office work and telework days per week.
Please be clear with candidates that this is NOT a full telework position at this time. ***

The North Carolina Department of the State Treasurer is seeking an experienced Microsoft-stack focused DevOps Engineer to lead the creation of devops automation and processes for the maintenance of the ORBIT system. We are also looking for them to lead the creation of devops automations and processes related to the migration of the ORBIT system to the cloud from its current on premise hosting, including any potential transitionary states of a hybrid environment as that cloud migration occurs.
They will help select or design an appropriate branching strategy, guide the transition in the early stages, create pipelines and scripts to build and deploy .Net projects to Azure and/or on-site Windows VMs, troubleshoot deployments and configuration issues;
In this role they will provide ongoing recommendations, definition of, maintenance, and improvements to the new SDLC processes as it relates to the area of devops going forward.
Exceptional written and verbal communication skills are as important as technical ability to this role
Please pay close attention to the skills section and the required/desired experience levels of those skills. Thank you.

NC-695598 Skills .docx

RTR-695598.docx

Job ID: VA-705830 (97190329)

Hybrid/Local Technical Writer with training material, user manual, UI, online help, charts/diagrams/visual aids preparation experience

Location: Richmond, VA (TAX)
Duration: 12 months

ON SITE REQUIRED: 4 days ON SITE to start REQUIRED
Parking is NOT provided for contractors.

Skills:
Excellent verbal and written communication skills Required 8 Years
Excellent writing and grammatical skills. Required 8 Years
Excellent organizational skills and attention to detail Required 8 Years
Ability to present complex data in clear, concise text Required 8 Years
Ability to meet deadlines and to work independently Highly desired 8 Years
Ability to edit and proofread work of colleagues. Desired 8 Years
Proficient with Microsoft Office Suite or related software Required 8 Years
highly experienced with industry best practices for documenting systems development and operational; standards, procedures, and guidelines Required 5 Years
highly experienced with industry best practices for disseminating systems development and operational; standards, procedures, and guidelines Required 5 Years

ABOUT THE ROLE

Scope of Work: Senior Technical Writer – Provide expert Technical Analyst support utilizing and applying the industry best practice, standards, and methodologies and Project Support under the direction of Virginia Department of Taxation management. The individual will work in a team environment.

• Virginia Tax is looking for a Senior Technical Writer with 8+ years of experience to assist with Developing and publishing documentation in support of Virginia Tax Integrated Revenue Management System (IRMS)
• The successful candidate will produce high-quality technical documentation (procedure, standards and guidelines), and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related IRMS

Responsibilities include but not limited to:
• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Meets with technology managers, engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
• Research industry standards and products to better understand system.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plans writing processes and sets timelines and deadlines.
• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
• Structures procedures in a logical sequence.
• Ensure messages and terminology is consistent across all written materials associated with implementation of new system.
• Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.
• Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.
• Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.
• Prepare, design, and publish documents and media that are distributed to a diverse government user base.
• Performs other related duties as assigned.

VA_ERTR-705830 rtr .docx

VA-705830 Skills .docx

Job ID: TN-60338 (92890330)

Hybrid/Local Legal Assistant with Paralegal/Legal/insurance, call center, customer service, MS Office, casework, Bookkeeping, data entry, filing, Proofreading, Transcription/Dictaphone, and Typing experience

Location: Nashville, Tennessee (TN TennCare)
Duration: 15 months

Skills:
Education Others Associates/Bachelor’s Degree Bachelors or Associate Degree Required Proficient (4-6 Years) Yes
Education Others Paralegal Studies Proficient (4-6 Years) No
Skills Others Case Management Proficient (4-6 Years) No
Skills Others Law Clerk Experience Proficient (4-6 Years) No
Skills Others Law Review Proficient (4-6 Years) No
Skills Others Office Administration Proficient (4-6 Years) No
Skills Others Paralegal Experience Novice (1-3 Years) No
Skills Others Research and Data Collection Proficient (4-6 Years) No
Software Others Microsoft Office Microsoft Word, Excel, Powerpoint Proficient (4-6 Years) Yes
Skills Others Customer Service Skills Expert (10+ Years) Yes
Skills Others Data Entry Expert (10+ Years) Yes
Skills Others Legal Legal Assistant Proficient (4-6 Years) Yes
Skills Others Proofreading/Editing Proficient (4-6 Years) Yes
Skills Others Verbal Communication Professional / Respectful / Customer, Colleague Oriented Advanced (7-9 Years) Yes

Position Description/Daily Activities

The legal assistant will help determine individual and family eligibility for TennCare.
The legal assistant will communicate critical information to clients.
The legal assistant contributes to case preparation through administration and research.
The legal assistant will conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
Duties will include legal research, analysis of legal papers, and drafting legal documents.
The legal assistant assists in coordinating and communicating schedules.
TennCare is dedicated to providing our workforce with a hybrid work environment. All positions have a combination of work from home and work in the office, which varies by position, department, and business need. Contractors must be able to travel to the office in Nashville, TN.

Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

Ideal applicants should meet the below requirements

TN_RTR-.doc

Job ID : CT-60327 (96090331)

Hybrid/Local Scrum Master/BA (CSM) with LEAN, child welfare experience

Location: Hartford , Connecticut (CT DCF)
Duration:12 months

Skills:
Skills Others Problem Solving Skills Proficient (4-6 Years) No
Skills Others Communication skills both verbal and written No
Skills Tools MicrosoftOffice No

REQUIRED SKILLS AND EXPERIENCE:
For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, mentor less experienced staff as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:

5+ Years of Experience as a Business Analyst in Child Welfare/Human Services or related field
Scrum Master certification a plus
Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
Proficiency in agile development methodologies, including developing acceptance criteria
Knowledge of case management systems and modern web-based capabilities/applications
Knowledge of Business Process Mapping, requirements gathering and documentation processes
Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
· Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

Specific Services Required:
In the role of the Business Analyst, the following services are required:
·Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
·Assistance in developing project documents.
·Excellent communication, presentation, collaboration, writing and interpersonal skills.
·Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
·Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
·Must have very strong abstract thinking and problem-solving skills.
·Provides guidance and training to agency staff as needed.
·Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team
·Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
·Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
·Collaborates on a set of requirements, together with the project teams, end users, stakeholders and contractors.
·Ensures that all documentation libraries and artifacts are maintained in the most current state and never allowed to become obsolete.
·Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
·Identifies business trends and needs utilizing real data and staff feedback.
·Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
·Communicates key insights and findings to team members.

PROJECT/SYSTEM/PROGRAM OVERVIEW
The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid’s Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state’s expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.

The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts.

DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

SCOPE OF WORK
The candidate will serve in the capacity of a Business Analyst/Scrum Master, providing business and technical analysis in support of reporting and applications development requirements for the agencies SACWIS (legacy system) and CCWIS environments and will collaborate with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to: facilitate agile teams; develop and/or oversee plans for automated data processing systems from project inception to conclusion; analyze and complete documentation for CT-KIND in the different areas of child welfare; construct data models and activity/process models as may be required to define system functions; work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies; assess business readiness and participate in organizational change management activities; coordinate with social work staff for system development and design; assistance with training plans for new development; coordinate closely with internal and external users; and, may assist in testing, debugging and refining computer software to produce the required product, training plans, communications and business readiness plans.

The candidate may also conduct and document the results of special studies dealing with systems and/or business process issues; analyze functional business applications and create design specifications for developing programs; develop block diagrams and logic flow charts, and translate detailed design into computer software. In addition, the candidate may also be required to analyze and document policy/practice changes and work with the policy, legal and/or change management division at DCF; and, assist in documentation for vendor procurement and federal compliance/reimbursement.

Specifically, the candidate will be responsible for working with the project team to ensure any new development meets the business needs and operational mission of the application as well as conforms to the expected technical standards of the application necessary for DCF staff including but not limited to:
1. The analysis and design of appropriate solutions to change management initiatives in support of the CT-KIND Application.
2. The analysis of business processes and change management and business organizational readiness initiatives to support the development and design of CT-KIND.
3. Works with the project team to fully engage the business partners to ensure a proper business functionality in the new system.
4. Facilitation of requirement gathering meetings, presentations and/or design sessions.
5. Outreach to community partners/providers including data exchanges/interfaces.
6. Thoroughly documents specifications and design criteria, following State of Connecticut Information Systems standard

CT_E-RTR.-3-2

Job ID : CT-60328 (96090331)

Hybrid/Local Training Lead with instructional design, corporate learning design, Articulate, Saba, SharePoint and child welfare experience

Skills:
Skills Others Designing Programs Designing and implementing corporate learning and development programs Proficient (4-6 Years) Yes
Education Others Bachelor’s Degree Bachelor’s degree in Human Resource Management, Education, Communication, Social Work, or related field or equivalent work experience. Proficient (4-6 Years) No
Skills Tools MicrosoftOffice Proficient (4-6 Years) Yes

REQUIRED SKILLS AND EXPERIENCE:
For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a provide training expertise and materials for internal and external parties. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:
Bachelor’s degree in human resource management, education, communication, social work or related field, or equivalent work experience.
Experience with Connecticut’s child welfare policies and practices, including federal CCWIS regulations and compliance, preferred.
Five (5) years or more experience designing and implementing corporate learning and development programs required.
Previous experience with government programs and agile development a plus.
Experience with e-learning software (such as Articulate) and learning management systems (Saba) preferred.
Excellent understanding of adult learning and instructional design principles, best practices, and learning sciences particularly in the areas of training and facilitation methods.
Ability to clearly convey concepts and strategies in verbal/written communications; able to simplify complexity and develop valuable and focused trainings.
Must have proficiency in Microsoft Word, PowerPoint, Microsoft Excel, SharePoint and Outlook.
Must possess excellent communication, organizational, and facilitation skills, and attention to detail.

Specific Services Required:
In the role of the Training Lead, the following services are required:
· Proven ability to provide training materials/plans, guidance and expertise for IT/other projects in a fast-paced, agile environment.
· Demonstrated ability to work collaboratively to present/train on business and technical value, including collaboration with community partners/agencies.
· Must have very strong abstract thinking and problem-solving skills.
· Must be able to assess learning styles, training methods and needs of the users.
· Generates products such as training curriculum, presentations, videos and announcements/newsletters.
· Identifies business trends and needs utilizing real data and staff feedback for training purposes.
· Communicates key insights and findings to team members.

Deliver training in person, remotely and/or in collaboration with project and AWD staff for small (5-10 participants) and large groups (25+ participants).
Assist with needs analysis, design, and development of training courses for agency staff.
Evaluate effectiveness of training material and content delivery methods; identify and implement improvements as needed.
Coordinates session logistics in collaboration with the CT-KIND Training Team and AWD.
Ability to evaluate and contribute training needs for the release strategy.
Assist with the overall development of the training strategy and plan for the Project.
Track and manage all training related risks and issues.
Work closely with the Organizational Change Management (OCM) team to ensure all OCM analysis is utilized to support the best possible training approach, and participate in Business Organizational Readiness (BOR) activities.
Assist with overseeing the vendor training deliverables.
· Excellent communication, presentation, collaboration, writing and interpersonal skills.
· Must be very organized, proactive, self-motivated and self-directed, and able to perform with minimal supervision.

PROJECT/SYSTEM/PROGRAM OVERVIEW
The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid’s Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state’s expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.

The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts and will be working with a vendor to implement a child welfare solution.

DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. There is also a DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

SCOPE OF WORK
The candidate will serve in the capacity of a Training Specialist/Business Analyst, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation and training materials for CT-KIND in the area of child welfare, which includes: working collaboratively with the technical and vendor staff, regional and central office staff, DCF’s Academy for Workforce Development (AWD) and community partners; participating and/or facilitating LEAN events or Business Process Mappings to map out business processes to streamline and reduce inefficiencies; assessing business readiness and participating in organizational change management activities; coordinating with social work staff for system development and design; coordinating closely with internal and external users; and, participating in communication and business readiness activities.
The candidate may also be required to analyze and document policy/practice changes (as they pertain to training needs) and work with the policy, legal and/or change management divisions at DCF.
Specifically, the candidate will be responsible for working with the project team, DCF staff, the AWD, community partners and stakeholders to ensure training materials align with the new system and the content is relevant to the users and meets the business needs and criteria necessary for Child Welfare staff including but not limited to:

1. The analysis of business processes and change management and business organizational readiness initiatives to support the development of training materials for CT-KIND.

2. Works with the project sprint teams to fully engage the business partners to ensure a proper business functionality in the new system is documented and conveyed clearly to the users through different training methods.

3. Facilitation of focus groups, meetings, presentations/mapping events and/or design sessions.

4.Outreach to community partners/providers, including data exchanges/interfaces, for internal and external training needs.

CT_E-RTR.-3-2.doc

Job ID :CT-60319 (96090331)

Hybrid/Local Training Lead with instructional design, corporate learning design, Articulate, Saba, SharePoint and child welfare experience

Location: Hartford , Connecticut (CT DCF)
Duration:12 months

Skills:
Skills Others Designing Programs Designing and implementing corporate learning and development programs Proficient (4-6 Years) Yes
Education Others Bachelor’s Degree Bachelor’s degree in Human Resource Management, Education, Communication, Social Work, or related field or equivalent work experience. Proficient (4-6 Years) No
Skills Tools MicrosoftOffice Proficient (4-6 Years) Yes

REQUIRED SKILLS AND EXPERIENCE:
For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a provide training expertise and materials for internal and external parties. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:
Bachelor’s degree in human resource management, education, communication, social work or related field, or equivalent work experience.
Experience with Connecticut’s child welfare policies and practices, including federal CCWIS regulations and compliance, preferred.
Five (5) years or more experience designing and implementing corporate learning and development programs required.
Previous experience with government programs and agile development a plus.
Experience with e-learning software (such as Articulate) and learning management systems (Saba) preferred.
Excellent understanding of adult learning and instructional design principles, best practices, and learning sciences particularly in the areas of training and facilitation methods.
Ability to clearly convey concepts and strategies in verbal/written communications; able to simplify complexity and develop valuable and focused trainings.
Must have proficiency in Microsoft Word, PowerPoint, Microsoft Excel, SharePoint and Outlook.
Must possess excellent communication, organizational, and facilitation skills, and attention to detail.

Specific Services Required:
In the role of the Training Lead, the following services are required:
· Proven ability to provide training materials/plans, guidance and expertise for IT/other projects in a fast-paced, agile environment.
· Demonstrated ability to work collaboratively to present/train on business and technical value, including collaboration with community partners/agencies.
· Must have very strong abstract thinking and problem-solving skills.
· Must be able to assess learning styles, training methods and needs of the users.
· Generates products such as training curriculum, presentations, videos and announcements/newsletters.
· Identifies business trends and needs utilizing real data and staff feedback for training purposes.
· Communicates key insights and findings to team members.

Deliver training in person, remotely and/or in collaboration with project and AWD staff for small (5-10 participants) and large groups (25+ participants).
Assist with needs analysis, design, and development of training courses for agency staff.
Evaluate effectiveness of training material and content delivery methods; identify and implement improvements as needed.
Coordinates session logistics in collaboration with the CT-KIND Training Team and AWD.
Ability to evaluate and contribute training needs for the release strategy.
Assist with the overall development of the training strategy and plan for the Project.
Track and manage all training related risks and issues.
Work closely with the Organizational Change Management (OCM) team to ensure all OCM analysis is utilized to support the best possible training approach, and participate in Business Organizational Readiness (BOR) activities.
Assist with overseeing the vendor training deliverables.
· Excellent communication, presentation, collaboration, writing and interpersonal skills.
· Must be very organized, proactive, self-motivated and self-directed, and able to perform with minimal supervision.

PROJECT/SYSTEM/PROGRAM OVERVIEW
The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid’s Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state’s expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.

The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts and will be working with a vendor to implement a child welfare solution.

DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. There is also a DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

SCOPE OF WORK
The candidate will serve in the capacity of a Training Specialist/Business Analyst, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation and training materials for CT-KIND in the area of child welfare, which includes: working collaboratively with the technical and vendor staff, regional and central office staff, DCF’s Academy for Workforce Development (AWD) and community partners; participating and/or facilitating LEAN events or Business Process Mappings to map out business processes to streamline and reduce inefficiencies; assessing business readiness and participating in organizational change management activities; coordinating with social work staff for system development and design; coordinating closely with internal and external users; and, participating in communication and business readiness activities.
The candidate may also be required to analyze and document policy/practice changes (as they pertain to training needs) and work with the policy, legal and/or change management divisions at DCF.
Specifically, the candidate will be responsible for working with the project team, DCF staff, the AWD, community partners and stakeholders to ensure training materials align with the new system and the content is relevant to the users and meets the business needs and criteria necessary for Child Welfare staff including but not limited to:

1. The analysis of business processes and change management and business organizational readiness initiatives to support the development of training materials for CT-KIND.
2. Works with the project sprint teams to fully engage the business partners to ensure a proper business functionality in the new system is documented and conveyed clearly to the users through different training methods.
3. Facilitation of focus groups, meetings, presentations/mapping events and/or design sessions.
4.Outreach to community partners/providers, including data exchanges/interfaces, for internal and external training needs.

CT_E-RTR.-3-2.doc

Job ID: CT-60331 (97590331)

Location: Hartford, CO DCF
Duration: 12 months

Hybrid-remote schedule. The selected Candidate will be required to work on-site 20% of the time.

skills:
Skills Others Communication skills both verbal and written Proficient (4-6 Years) No
Skills Others Data Analytics Specialist Proficient (4-6 Years) No
Skills Tools Microsoft Office Professional Proficient (4-6 Years) No
Skills Tools MicrosoftOffice Proficient (4-6 Years) No

Specifically, the candidate will be responsible for working with the sprint teams to ensure any new development meets the business and community partner agency needs including but not limited to:
1. The analysis of business processes and change management and business organizational readiness initiatives to support the development and design of an automated IV-E solution.
2. Works with the project team, stakeholders, agency staff and community partners to fully engage all parties to ensure a proper business functionality in the new system for IV-E Eligibility.
3. Facilitation of meetings, presentations and/or design sessions.
4. Outreach to community partners/providers including data exchanges/interfaces as they relate to IV-E Eligibility.
5. Thoroughly documents specifications and design criteria, following State of Connecticut Information Systems standards.

For this position, the candidate shares experience and intelligence in the field of child welfare/human services and Title IV-E Eligibility with the project team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:
5+ Years of experience as a Business Analyst in Child Welfare/Human Services or related field
Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
Knowledge and proficiency in Title IV-E and CCWIS Federal mandates and requirements
Proficiency in agile development methodologies, including developing acceptance criteria
Knowledge of Title IV-E case management systems and modern web-based capabilities/applications
Knowledge of Business Processes, requirement gathering and project plan documentation
Relevant experience in facilitating large groups for presentations, LEAN Events and trainings
· Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

CT_E-RTR.-3.doc

Job ID: CT-60329 (97590331)

Hybrid/Local Business Analyst with Agile, Datacenter and Child Welfare Experience

Location: Hartford, CO DCF
Duration: 12 months
Hybrid-remote schedule. The selected Candidate will be required to work on-site 20% of the time.

Skills Architecture AGILE – Agile Development Methodology Proficient (4-6 Years) No
Skills Others Business Analyst Specifically in Child Welfare/Human Services or related field Proficient (4-6 Years) No
Skills Others Communication skills both verbal and written Proficient (4-6 Years) No
Skills Others Consolidation planning and management Proficient (4-6 Years) No
Skills Others Data center management Proficient (4-6 Years) No
Skills Others Learning ability No
Skills Others Team work Proficient (4-6 Years) No

5+ Years of Experience as a Business Analyst in Child Welfare/Human Services or related field
Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
Proficiency in agile development methodologies, including developing acceptance criteria
Knowledge and understanding of CCWIS and FFPSA Data Exchange mandates
Knowledge of case management systems and modern web-based capabilities/applications
Knowledge of Business Processes, requirement gathering and project plan documentation.
Experience in facilitating large groups for presentations, LEAN Events and trainings
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

For this position, the candidate shares experience and intelligence in the field of child welfare/human services data exchanges with the project team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:

The candidate will serve in the capacity of a Data Exchange Lead/Business Analyst, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation for CT-KIND in the area of child welfare; work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies; assess business readiness and participate in organizational change management activities; coordinate with social work staff for system development and design; assistance with data exchange plans for new development and compliance with CCWIS and FFPSA data exchange mandates; coordinate closely with internal and external users; and, may assist in testing, training plans, communications and business readiness plans.

CT_E-RTR.-3.doc

Job ID : TN-60024 (97590324)

Remote Automation Tester with agile, Oracle, Java, SQL, defect tracking, and SACWIS experience

Location: Nashville, Tennessee (TN DCS)
Duration:3 months

Skills:
Skills Architectur AGILE – Agile Development Methodology No
Skills Database Oracle No
Skills Languages Java No
Skills Languages SQL No
Skills Operating Systems Windows 10 No
Skills Others Understanding the Business Objective Advanced (7-9 Years) No
Skills Others Quality Assurance and Testing Advanced (7-9 Years) No
Skills Others Documentation and Presentation Advanced (7-9 Years) No
Skills Others Analytical and Critical Thinking Advanced (7-9 Years) No
Skills Others Communication skills both verbal and written Advanced (7-9 Years) No

In the QA tester role, you will be responsible for reviewing and implementing systematic test plans. You will collaborate with software developers and project supports to determine project scope and requirements. Success in this role will be demonstrated by providing quality work output, screening for errors, and refining usability throughout the software development and implementation process.

A successful candidate for this position the following key skills:
Experience with Statewide Automated Child Welfare Information Systems (SACWIS)
Executes test cases under varying circumstances
Documents and evaluates test results
Detects, logs, and reports program bugs and glitches
Tracks defects and helps troubleshoot errors
Reviews test procedures and develops test scripts
Partners with engineers to drive QA efforts

TN_RTR-1-4.doc

Job Id: MNSITE-2669 (90090323)15

Remote PowerBI Developer/Admin with legacy migration, UI visualizations, Azure SQL Server, DAX, Crystal Reports and training experience

Location: St Paul MN (OHE)
Duration: 12 months

Minimum Qualifications
• Three (3) years’ experience in PowerBI development and administration roles
o A Master’s degree substitutes for three years of experience, or a Bachelor’s degree substitutes for two years, or an Associate’s degree substitutes for one year
• Two (2) engagements lasting more than six (6) months in PowerBI Development role

Desired Skills
• Proven work experience as a PowerBI developer
• In-depth understanding of the PowerBI environment (e.g. permissions, recovery, security and monitoring)
• Knowledge of data warehouses and Azure SQL Server
• Advanced experience with the SQL programming language
• Familiarity with creating custom DAX expressions/functions
• Excellent analytical and organization skills
• Ability to understand front-end users requirements and a problem-solving attitude
• Experience migrating Crystal reports to PowerBI

Sample Tasks
• Design a stable, reliable, and effective PowerBI Service environment for public and secure reporting
• Migrate legacy reports to PowerBI
• Create new complex PowerBI custom UI visualizations according to specifications
• Construct automation routines to export data to other mediums (e.g. Excel)
• Liaise with developers to improve reporting functionality and establish best practices
• Gather user requirements and identify new features
• Develop technical and training manuals
• Lead Power BI training, mentoring, and co-development with business area employees
• Ensure all reports meet agency and performance requirements
• Configure and establish best practice security and access management controls around reporting environment
• Develop data refresh strategies sourcing from Azure SQL Server and other applicable data sources
• Deliver daily Project Status Reports to end clients tracking progress to milestones
• Perform knowledge transfer

Description of Project

The Minnesota Department of Information Technology Services (MNIT) partnering with the Minnesota Office of Higher Education “OHE” is seeking one full-time resource to work on constructing PowerBI visualizations, transactional reports, automated extract files, ad hoc reporting capabilities, and migrate existing Tableau/Crystal reports to PowerBI. In addition, this individual will need to set up and configure the PowerBI Cloud service to support public and secure reports. Data sources will include a SQL based data warehouse and the Microsoft Power Platform(DataVerse) environment. The individual will also perform end-user training/mentoring.

At a high level, the resource will:

Gather report requirements
Write Power BI pagination reports and dashboards
Write SQL stored procedures
Create Power Flows for report automation activities
Work with Dynamics developers to integrate reports into Iframes
Work with legacy report logic and convert into Power BI

RTR MN.docx

Job ID: MD-RFR032223 (913590404)

Hybrid/Local RPA/DW Architect (12+) with C/C++, Python, VBScript, Ruby, Java/.net, EDI, SOAP, RESTful, PostgreSQL/SQL Server/NoSQL, data warehouse, RPA, UiPath AI/ML, Bot, Informatica, Agile, PMO and healthcare/exchange experience

Location: Baltimore, MD MHBE
Duration: 12 months
The candidate may be required to work on-site or remotely on specific days as determined by MHBE.

Minimum Qualifications:
At least five (5) years of experience architecting large-scale enterprise solutions.
A minimum of five (5) years of experience in a complex environment building and/or supporting WebService-enabled applications (SOAP and RESTful).
A minimum of four (4) years of experience with PostgreSQL/SQL databases and establishing data warehouses or data integration solutions.
A minimum of two (2) years of experience in the design, development, testing, and implementation of Robotics Process Automation (RPA) solutions.
A minimum of two (2) years of hands-on experience in UiPath AI/ML document extraction, Bot development, and implementation.
Hands-on experience with UiPath and/or other RPA toolsets automating complex business processes.
Hands-on experience with ETL tools, such as Informatica.

Preferred Qualifications:
A minimum of five (5) years of experience as a Systems Architect or Solutions
Expert or Database expert architecting, designing, developing, and/or supporting federal or state-based marketplace systems or complex health and human services systems or applications.
A minimum of four (4) years of RPA solutioning experience working with the business and technology stakeholders eliciting policy/operational requirements, and implementing robust RPA technology solutions.
A minimum of four (4) years of hands-on experience with UiPath or equivalent, automating complex workflows for an enterprise application or business process.
A minimum of four (4) years of experience in any programming languages such as C/C++, Python, VB Script, Ruby, Java, JS, .Net developing enterprise applications.
A minimum of four (4) years of experience utilizing HTML, JavaScript, or any scripting language.
Proven ability to architect, design, and manage technical specification documents for RPA Projects.
Experience developing and consuming APIs for large systems.
A minimum of three (3) years of experience with automating validations of EDI transaction sets such as 834/820.
An RPA certification such as UiPath Advanced RPA Developer or equivalent.
Experience with SQL or NoSQL databases, performing data analysis related to workflow automation.
Proven experience in understanding business process workflows and identifying opportunities for automation.
Knowledge of artificial intelligence and machine learning applied in an enterprise setting automating business or technical workflows.
Experience performing test automation-related functions using UiPath or equivalent.
Experience utilizing RPA in a Cloud environment.
Experience working in an Agile software development environment.
Experience working with the Project Management Office (PMO) processes, policies, and procedures.

Job Description
Joties / Responsibilities
Architect, design and develop systems, infrastructure, database, and data models to build enterprise system architectures utilizing Robotic Process Automation (RPA) functions, processes, tools, and technologies.
Architect, design, develop, and implement plans for migrating system architectures.
Develop technical reference models to include hardware and software standards.
Architect, plan, design, develop, integrate, and administer Robotic Process Automation (RPA) infrastructure for the Exchange.
Provide expert support on RPA architecture and design capabilities.
Implement integrated software, hardware, cloud, and mobile solutions to meet HBX system requirements.
Provide direction to the team members in implementing RPA coding strategies, system development processes, architectural planning, system integration testing, and implementation.
Monitor manufacturer updates, review customer/agency feedback to identify opportunities for enhancements, and accelerate development for the IT roadmap.
Demonstrate thorough knowledge of system architecture, provide innovative code development approaches, and support programming, database development, and application integration efforts.
Provide direction and support for all system testing efforts, including unit testing, load testing, end-to-end testing, validation testing, and user acceptance testing.
Work with developers to define, build consensus around, and implement enterprise system and application architecture to ensure performance, scalability, maintainability, extensibility, and application integration with external systems.
Ensure that MHBE RPA systems are compliant with current legislation and state, federal, CMS, and IRS policies and regulations.
Recommend RPA governance and best practices.
Lead architecture review of applications and integrations to ensure security compliance.
Provide recommendations on usage optimizations and cost reduction strategies for infrastructure and product deployments.
Collaborate and consult with infrastructure and system operations teams to help automate the end-to-end operations of applications and systems in AWS Cloud.
Monitor systems performance, troubleshoot errors, and debug.
Work with developers to define, build consensus around, and implement enterprise systems and application architectures to ensure performance, scalability, maintainability, extensibility, and application integration with external systems.
Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.
scope of work:
The Maryland Health Benefit Exchange (MHBE), an independent unit of state government, provides accessible, affordable health coverage to Marylanders. MHBE administers Maryland Health Connection (MHC), the state’s health insurance marketplace. Through MHC, Maryland residents explore health insurance plans, compare rates, and determine their eligibility for advanced premium tax credits (APTC), cost-sharing reductions (CSR), and public assistance programs such as Medicaid and the Maryland Children’s Health Insurance Program (MCHP).

RFR #119_MD78SeniorSystemsArchitectRPARFR032223 (1).docx

Job ID: VA-707211 (95390328)

Hybrid/Local Desktop Support Engineer with IT asset inventory, software/workstation/wireless/printer install/troubleshooting experience

Location: Richmond, VA DOC
Duration: 12 months
**This position is 100% onsite with some travel statewide to different DOC facilities when needed**

skills:
Experience with IT asset inventory. Required 5 Years
Experience with installs, troubleshoots, upgrades, integrates, and system maintenance for software, workstations, printers and wireless devices. Required 5 Years
Experience maintaining hardware, software, and phone peripherals in an electronic inventory system. Required 5 Years
Experience assisting users via telephone, e-mail and in-person to effectively resolve IT requests. Required 5 Years
Experience planning and implementing security processes. Required 5 Years
Experience preparing the facilitation of video conferencing for users. Required 5 Years
Experience working in a team environment where collaboration was frequent. Required 5 Years

•Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
•Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
•Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
•Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
•Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
•Support and collaborate with team members and other technical staff to resolve IT requests.
•Prepare the facilitation of video conferencing for users.
•Schedule shipping of equipment to facility locations.
•Receive and document inbound equipment.
•Perform equipment surplus.
•Maintain real-time hardware, software, and phone peripherals electronic inventory system.
•Replenish equipment inventory as needed not to impede operation of ITU or the agency.
•Provide technical and application training to interns.
•Complete other duties, tasks or projects as assigned.
•Provides field coordination and planning for the effective use of management information systems.

VA_ERTR-707211.docx

VA-skill-707211.docx

Job ID: MI-115402 (98690327)

Hybrid/Local .Net Developer/Architect (12+) with C#, asp.net, .net core, IIS, MVC, C++, REST, CI/CD, WebSphere, OpenShift, Linux, Oracle, SQL Server, PowerApps, Power BI, Power Automate, JIRA, Agile, Jenkins/Bamboo/Azure DevOps experience

Location: Dimondale, MI MSP
Duration: 12+ months
On-Site: Local candidates needed as position will be in office hybrid, working 2 days a week on-site. Candidates may relocate at their own expense to be on-site starting day one. NO REMOTE ONLY!

Requirements:
• 10 years of experience developing large scale software systems, using Object Oriented
programming language such as .net framework, asp.net, .NET Core, Visual Studio, Internet
Information Services, CSS, MVC, C++, C#.net and JavaScript is highly preferred.
• 5 years in .NET core experience.
• 10 years of experience developing technical designs in consultation with
application/solution architects to set direction of design and development for large
application development projects. Review technical design and specification for
completeness and conformance to quality standards, especially as a mentor to less
experienced programmer analysts.
• 10 years of responsive design application development experience with a focus on
human centric designs.
• Mastery understanding of modern application architectures – three-tier, distributed,
centralized, microservices, etc., with experience in REST API. Implement requirements of the
API layer like security, custom analytics, throttling, caching, logging, request, and response
modifications, etc. using the API management platform.
• Build, maintain, improve, and evolve our Continuous Integration and Continuous Delivery
processes for new and existing services to reduce manual/repetitive tasks using an Agile
delivery methodology. Working closely with our development team to create an automated
continuous integration (CI) and continuous delivery (CD) system. Must have 5 years of
experience with system design and implementation of build processes and release
management with Atlassian Bamboo, Jira, Bitbucket, and/or Azure DevOps, and/or Jenkins,
integrating multiple platform integrations, such as IBM WebSphere, OpenShift, Linux, Oracle,
SQL Server, and Windows.
• Experience with Microsoft Power Apps, Power Automate and Power BI. Must be able to
lead the team in this effort of assisting the team to develop and maintain requests from our
agency.
• Work with the solutions architect to set up guidelines/processes on code review.
Manage defect tracking for large scale systems implementation.
• 10 years of experience directing the analysis, definition, and documenting of system and
business requirements with clients, for large scale systems. Business process design and re-
engineering.
• Re-write of legacy software and provide production/operational support using Microsoft
Visual Studio
• May review and advise on design solutions developed by others.
• Comply with programming standards, processes, and evaluate and identify
opportunities for programming standardization.
• Use of .net coding standards and integration processes/objects/framework that can be
leveraged for an IT Solution.
• Over 10 years of development experience on databases design using Oracle/SQL Server.
• Strong Software Engineering skills including design, programming (C#, C++, script) and
debugging.
• Expert in C# object-oriented programming with deep experience applying this knowledge
to complex software architectures and the ability to use .NET Core.
• Strong familiarity with Agile software/tools (e.g., JIRA) and DevOps processes and tools
(e.g. Jenkins/Bamboo/Azure DevOps).

Desired skills:
C#.NET, ASP.NET, Web API, Entity Framework, Bootstrap, .NET Core framework, JavaScript,
JQuery, ASP.NET, SQL, CSS, MVC, Design patterns, Entity Framework, ADA Section 508
accessibility software testing, SQL Server, json, C++, node.js, CI/CD tools, Microsoft Power
Apps, Power Automate and Power BI.
We need a staff Aug with below specified requirements:
• The candidate must have experience in designing transactions using NIST protocols.
• The candidate must have experience in designing and implementing the Oracle
Notification service.
• The candidate must have expertise in designing, developing and implementing
Microsoft Power Apps, Power Automate and Power BI.
• Design and develop enterprise software applications in .NET using MVC in C#.
• Design and develop in ASP.NET web API and web-component based web UI.
• Experience working with Agile methodologies for the project development.
• Actively participate in scrum team, creation and validation of code and unit tests in an
Agile environment.
• Proficient in Web Services and WCF, SOAP, XML, XSL, XSLT, CSS, DOM, HTML, AJAX, Java
Script, response web design, angular, bootstrap.
• Extensive knowledge of .NET code libraries.
• Hands-on experience in web services-RESTful.
• Designing and developing the Web API and WCF.
• Experience in Developing User Interface (UI) Rich Web Applications, and Web Service
Applications using Front End/User Interface (UI) Technologies like Object Oriented.
JavaScript, Type Script, Angular 5, Angular JS, Node JS, Bootstrap, Media Queries, CSS
Frameworks, C++.
• Experience in testing the web application using JAWS screen reader.
• Experience in implementing the ADA compliance for web applications.
• The candidate should expertise in integrating the selenium with the dot net framework.
• Develop design documents, application infrastructure diagrams, and flow diagrams to
be leveraged during implementation.
• Experience with fully automating CI/CD pipelines end-to-end, from code commits to
production releases.

Top Skills & Years of Experience:
• 10+ years’ experience developing large scale software systems, using Object Oriented programming language such as: .NET framework, asp.net, .NET Core, Visual Studio, Internet Information Services, CSS, MVC, C++, C#.net and JavaScript is highly preferred.
• 10+ years of development experience on databases design using Oracle/SQL Server.
• 10+ years of experience developing technical designs in consultation with application/solution architects to set direction of design and development for large application development projects.
• The candidate must have experience in NIST Protocols, Oracle Notification service, Microsoft Power Apps, Power Automate, and Power BI.

NEW MI Candidate Cover Sheet (1).docx

MI_E-RTR-9.doc

State of Michigan Hybrid Work Environment Attestation (12).docx

ID-Verification-Interview-Process-UPDATED-6.pdf

Job ID: VA-706606 (93690404)

Onsite/Local Technical Support Analyst with Windows, SurfacePros, SharePoint, MS Office, Teams, GMail, wireless, help desk/ticketing, training experience

Location: 731 Harrison Ave. Salem, VA 24153, VA VDOT
Duration: 6-12+ months
*candidates local to the Salem, VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district
*the contract to be extended annually beyond June 30, 2023, likely for 6-12+ months
*MUST possess a valid driver’s license and have a clear driving history – will drive state vehicle.

skills:
Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SurfacePros, SharePoint, MS Office, MS Teams and GMail Required 5 Years
Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices Required 5 Years
Ability to communicate effectively verbally and in writing with individuals and groups Required 5 Years
Experience working with help desk request tracking and reporting tools Required 5 Years
Strong Customer Service skills that include a "customer first" attitude Required 5 Years
Provide computer training for field staff Desired
Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Desired
Experience with creating training documentation. Nice to have

Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.

VA-skill-706606.docx

VA_ERTR-706606.docx

Job ID: VA-706557 (93690328)

Onsite/Local (Fredericksburg) Desktop Support Analyst with Windows, SharePoint, MS Office, Teams, wireless, troubleshooting, escalation, mobile devices, and training experience

Location: 87 Deacon Rd. Fredericksburg VA 22405, VA VDOT
Duration: 6-12+ months
**candidates local to Fredericksburg, VA required for ONSITE work
*ALL interviews conducted ONSITE, NO exceptions
*100% ONSITE, NO exceptions

skills:
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Required 6 Months
Skill in troubleshooting tools and managing and administering desktops and wireless devices Required 6 Months
Ability to communicate effectively verbally and in writing with individuals and groups. Required 6 Months
Strong Customer Service skills that include a “customer first” attitude. Required 6 Months
Position is responsible for agency-specific end user support throughout the state of Virginia. Required 6 Months
Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Required 6 Months
Troubleshoot hardware and software issues. Required 6 Months
Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation. Highly desired 6 Months

Skilled in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in wireless devices. Ability to communicate effectively verbally and in writing with individuals. Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout the state of Virginia. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.

VA_ERTR-706557.docx

VA-skill-706557.docx