Job ID: VA-642309 (95391214)
Business Analyst with MS Project, Visio and SharePoint experience
Location: Daleville,VA (VCCS) (local candidates strongly preferred)
Duration: 5 months
Interview: Web Cam Interview Only
Skill Required :
Bachelor’s degree from an accredited college or university in a related technical discipline; or equivalent combination of training and experience. Required
Exp as a BA documenting workflows Required 5 Years
Exp as BA analyzing and interpreting data Required 5 Years
Knowledge of process mapping tools such as Microsoft Project (or IBM Blueworks live) Required 5 Years
Skill in MS applications, including Word, Visio, and SharePoint Required 5 Years
Skill in managing time and multiple work streams and meeting multiple deadlines Required 5 Years
Ability to edit one’s own work for accuracy Required 5 Years
Strong negotiation and decision-making skills Required 5 Years
Ability to translate high-level requirements into process flows Required 5 Years
Ability to process technical information and use it to generate content that is easy to read and follow Required 5 Years
Ability to write with view to end-user’s needs while maintaining adherence to compliance and regulatory requirements Required 5 Years
Skill in collecting and analyzing complex information Required 5 Years
Excellent communication skills both written and verbal Required 5 Years
Experience developing requirements to support standardized policies & procedures across multiple departments preferably in a matrixed organization Desired
Ability to process technical information and use it to generate process flows and narratives that are easy to follow Desired
Knowledge of high volume transaction processing and Shared Services Centers Desired
Shared Services division of Virginia Community Colleges is located in Daleville, VA (close to Roanoke)
*Looking for candidates in the Roanoke (SW Va area) as they will be required to be on site 1 day a week for required meetings at the beginning then move to more of fulltime basis on site, once offices safely reopen
DAY TO DAY
The Business Analyst will help the Shared Services Center (SSC) accomplish its purpose of providing excellent customer services and effective administrative services by ensuring that the that policies and procedures are clearly defined, documented, compliant, and up to date at all times.
The Business Analyst will research authoritative documents and work with operations managers and subject matter experts to identify relevant policy, make recommendations for agency interpretation of governing policies, and capture complex process and platform details. The Business Analyst will use this information to map process flows and create narrative content for procedures and other supporting documentation. The Business Analyst will have a crucial role in the creation of content required to build out the SSC’s knowledge management platform KSA’s and or Competencies required to successfully perform the work:
• Excellent communication skills both written and verbal
• Strong diplomatic skills
• Skill in collecting and analyzing complex information
• Skill in managing time and multiple work streams and meeting multiple deadlines
• Ability to complete assignments accurately
• Skill in MS applications, including Word, Visio, and SharePoint
• Ability to work under pressure and short deadlines
• Ability to edit one’s own work for accuracy
• Ability to solve problems creatively and effectively
• Strong negotiation and decision making skills
• Ability to translate high-level requirements into process flows
• Ability to process technical information and use it to generate content that is easy to read and follow
• Ability to write with view to end-user’s needs while maintaining adherence to compliance and regulatory requirements
Education, Experience, Licensure, Certification required for entry into position:
• Bachelor’s degree from an accredited college or university in a related technical discipline; or equivalent combination of training and experience.
• Intermediate level experience in the following:
o Documenting work flows
o Analyzing and interpreting data
Preferred:
– Knowledge of high volume transaction processing and Shared Services Centers would be helpful but not required
• Knowledge of state’s policies and systems in HR, Procurement, Finance
• Experience with IBM Blueworks Live
• Higher education work experience
• Experience developing requirements to support standardized policies & procedures across multiple departments preferably in a matrixed Finance, Human Resources, or Administrative Services Organization
• Experience conducting business and end-user observations assessment and, coupled with business and policy requirements, mapping business processes and write detailed narrative defining all actions, inputs, outputs, and outcomes to satisfy the business needs
• Ability to process technical information and use it to generate process flows and narratives that are easy to follow
o Understands end-user’s view of process and platforms
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