CT-56917 (94590303)
Onsite Helpdesk Analyst with hardware/software troubleshooting and phone support experience
Location: Hartford, CT
Duration: 12 Months
Skills:
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associate’s degree in a related area.
Onsite Helpdesk Analyst with hardware/software troubleshooting and phone support experience