Job ID: VA-607497 (98290927)
Windows/VMware/Network Admin (CCNA/CCNP/MCSA/MCSE) with security and scripting experience
Location: Virginia Beach VA (VDOT)
Duration: 8+ months
Interview: In-person
*candidates local to the Virginia Beach, VA area strongly preferred
*please do not submit candidates who were submitted to the previous req, 603300
*Manager MAY choose to conduct initial phone interviews for some out-of-state candidates (it is up to agency discretion) but a second onsite interview is required, NO Skype, NO exceptions.
Skill Required / Desired Amount of Experience Expertise Rating
System Administration Required 10 Years
Network Administration/Engineering (with focus on security) Required 10 Years
Support Microsoft Server and Workstation environments Required 10 Years
Ability to troubleshoot complex network related issues Required 10 Years
Experience with VMware environments Required 10 Years
Network related certifications (CCNA, CCNP, CCNA etc.) Highly desired 10 Years
Microsoft certifications (MCSA, MCSE, etc.) Highly desired 10 Years
Experience with programming languages/scripting Desired 5 Years
An Infrastructure Solutions Architect with practical experience in network and system administration is needed to provide support for the VDOT Transportation Operations Center located in Virginia Beach.
Network and Systems Administration
The Infrastructure Solutions Architect shall closely coordinate TOC activities with VDOT’s Information Technology Division (ITD) as necessary. This will require coordination with both District and Central Office personnel. Activities may include attendance at IT staff meetings and/or planning meetings.
Routine Duties
The responsibilities of the Infrastructure Solutions Architect will include maintenance of all current software and hardware at the TOC, and new hardware and software that will be installed in the future. These services will be primarily for central control room hardware, communications infrastructure and software. Field equipment maintenance is primarily performed by VDOT and other contract personnel. However, the Infrastructure Solutions Architect will provide support for the field equipment installation, maintenance and troubleshooting as necessary.
Typical duties expected of the Infrastructure Solutions Architect shall include, at a minimum, the following:
• Monitor server (physical and virtual)/database/workstation performance (memory/cpu/disc utilization)
• Monitor network performance to include all associated network elements
• Add / delete system users
• Change user privileges
• Provide full system backups and restoration, if necessary
• Manage system security policies and procedures
• Manage system configuration
• Archive data as directed
• Develop reports
• Network engineering/administration related tasks
• Implement COTS bug fixes, O/S patches and upgrades
• Manage and configure anti-virus software/policies
• Add field devices to the system which do not require software modification
• Administer TOC equipment management database
• Manage hardware/software maintenance support agreements
• Provide other technical support as directed by the Regional Transportation Operations Manager (RTOM) or designee.
System Maintenance
The Infrastructure Solutions Architect will provide system software and hardware support to include technical assistance in evaluating and resolving problems. The Infrastructure Solutions Architect will provide services to troubleshoot system problems. Based on its discovery, the Infrastructure Solutions Architect will assess whether the problem requires intervention by the software vendor through an established maintenance support contract.
The Infrastructure Solutions Architect will provide services to apply upgrades or patches to installed COTS software that could potentially require software modifications to the operational system. This may include upgrades or patches to the operating system software.
The Infrastructure Solutions Architect will provide database administration, where changes could potentially require software modifications to the operational system. This will include database fine-tuning, optimization and maintenance.
On-call Emergency Maintenance
• Emergency maintenance involves the resolution of critical failures at the TOC. The goal of on-call operational support is to get the TOC operational as soon as possible after a critical failure. The failure may be hardware or software related. The Infrastructure Solutions Architect is expected to respond within 30 minutes when contacted outside of normal working hours.
Long-term/Planning Duties
System long-term/planning duties shall be conducted by the Infrastructure Solutions Architect . Some examples of long-term/planning duties the Infrastructure Solutions Architect is expected to perform:
• Development of system procedures and train Control Room Staff on those procedures
• Hardware and operating system upgrades
• System performance planning
• Capacity planning
• Component warranty monitoring
• Hardware lifecycle management
• Software version management
• Communications planning (local and wide area)
System Integration
Over time, additional field equipment will be added to the TOC. The Infrastructure Solutions Architect will be responsible for testing, configuration management, and troubleshooting associated with the integration of the new equipment with the TOC central software. The Infrastructure Solutions Architect will be expected to perform relatively minor System Integration duties. Larger or more complex equipment projects will be scoped as a separate task under VDOT’s existing software development contract.
Work in the System Integration area may include writing specifications, preparing drawings, providing procurement support, and installing and configuring equipment.
Specific duties related to procurement support include:
• Support in determining equipment specifications, selection of equipment, and selection of models.
• Support in determining if vendor recommendations of equipment meet requirements.
• Assisting in commercial-off-the-shelf procurement decisions.
• Support for procurement and installation decisions for the TOC communication media.
• Review of vendor proposals/bids/submittals as required.
Specific duties related to equipment installation and configuration include:
• Unpack new hardware and inspect it for any signs of damage. The Infrastructure Solutions Architect will record in the configuration management database the make, model, and serial numbers of each individual piece of equipment.
• Install the equipment in its intended location. The central system hardware will be rack mounted. The Infrastructure Solutions Architect will verify all connections to and from the equipment including power and communications connections.
• Setup and configure each piece of equipment. This may include the installation of an operating system or other COTS software. It may also include the setting of configuration parameters, such as IP routing parameters in the network switch. The Infrastructure Solutions Architect will record any setup parameters used in configuring the equipment.
• Test the system configuration to verify that each piece of equipment is connected and configured as specified.
• Database expansion required for new components. This includes entering required configuration data into the database.
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