System Analyst with IITL, asset management, Physical/virtual server administration, Server installations, upgrades, maintenance, operation support , Ucass Hardware,and state government agency Experience
Duration: 4 months
Skill Required / Desired Amount of Experience
Experience in asset management; hardware and software. Required 5 Years
Experience with physical and virtual server administration and provisioning Required 8 Years
Server installations, upgrades, maintenance and operation support Required 5 Years
Experience developing specifications for new, relocation and disconnection of telecommunications, server, and UCaas hardware and services Required 5 Years
Strongly prefer experience in state government agency with knowledge of VITA policies and processes Desired 3 Years
ITIL certified Nice to have
Ability to document processes Nice to have
Serve as the agency contact for IT work requests, server and asset management. Provide guidance for statewide server and telecommunications requests.
• Review infrastructure changes, schedule and communicate outages.
• Advise customers of storage and server options. Manage agency wide scheduled computer refresh cycles.
• Gather requirements for work requests; provide local and remote customers with solutions and options.
• Document processes.