Servicenow Admin with request management, project portfolio-module, REST, API, ITIL and API experience.

Job ID: UT-90168 (90090803)10P

Servicenow Admin with request management, project portfolio-module, REST, API, ITIL and API experience.

Location: Saltlake city, UT (DOH)
Duration: 3 months
Positions: 2(1/2)

Skills:
Requirement:
-Working development of the request management module
-Working development of the project portfoli-module (prefers expertise in the Service Now PPM)
-Develop reports & dashboards
-Build and manage API calls, REST messages
-Familiarity with programming JavaScript
-Creating and updating record producers
– Preferred skills:
-Knowledge of ITIL service management processes
-Ability t-function in a team using the Agile methodology
-Basic understanding of Sharepoint t-copy group lists and formulas off of it
-Planview API integration

Measurements of Success for New Project Proposal in ServiceNow:
– Integrate with the team development and testing processes
– Prepare the request or record producer per the guidelines of the team
– Copy formulas from a Sharepoint form int-ServiceNow’s NPP request form
– Ensure user experience interface meets expectations in user acceptance testing
– Participate as a subject matter expert over the ServiceNow platform in process development meetings (i.e. advise on SN capabilities)
– Set up user notifications
– Set up API calls and REST messages with other data sources, possibly including Planview
– Copy the data of past project requests from Sharepoint int-ServiceNow
– Set up flows
– Build reports for both SN-licensed and non-licensed viewers
-Past projects
-Project request status

UT_E-RTR.doc

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