IT Trainer with instructional materials preparation, hardware setup, Adobe FrameMaker/Captivate and Moodle experience

Job Id: NC-559179 (95790430)

IT Trainer with instructional materials preparation, hardware setup, Adobe FrameMaker/Captivate and Moodle experience

Location: Durham, NC 27709 (NCDHHS)
Duration: 12 Months
Agency Interview Type: Either Webcam Interview or In Person

Required / Desired Skills
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years
Experience preparing classrooms and instructional materials in advance of instruction. Required 3 Years
Experience evaluating student progress and making recommendations for continued training participation. Required 3 Years
Experience gather, review and analyzing course evaluations, and identifying gaps in training needs. Required 3 Years
Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years
Experience working with training developers, program subject matter experts, technical support, and others to assure good training materials are used Required 3 Years
Experience with setting up and breaking down classroom computers and equipment, laptop computers, and projectors. Required 3 Years
Experience with Adobe FrameMaker and Adobe Captivate. Required 3 Years
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentations. Highly desired 3 Years
Experience assisting with basic application software and hardware support. Highly desired 1 Years
Excellent oral and written communication skills Highly desired
Strong understanding of internet concepts and web technology Highly desired 1 Months
Working knowledge of the Moodle learning management system. Desired 6 Months

NC FAST requires the services of a trainer to support training implementation of NC FAST Project 3 modules..

The NC Department of Health and Human Services seeks a contract resource to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). Trainers will provide system training on the NC FAST case management system to staff within the Department of Health and Human Services and to county department of social services staff. The NC FAST trainer will be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer nine federal and state economic benefit and social services programs that are managed through the NC FAST system.

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