Job Id: NC-577409 (95791021)
Instructional Designer Lead with case management, LMS, Moodle, FrameMaker, Captivate, Photoshop, Breeze, Dreamweaver, Visio, JIRA, Agile, Project Management and child welfare experience
Location: Research Triangle Park, Durham, NC 27709 (NCFAST)
Duration: 12 Months
Agency Interview Type: Either Webcam Interview or In Person
Skill Required / Desired Amount of Experience
Experience in curriculum design and developing training materials for adult learners Required 5 Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 5 Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 5 Years
Experience leading training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 5 Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 5 Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 5 Years
Experience in computer-based training instructional design, with learning program design systems. Required 5 Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 5 Years
Experience with Adobe Captivate, Adobe Connect, Visio or other training applications. Required 5 Years
Experience developing interactive media presentations that enhance the online educational experience Required 5 Years
Ability to assist with basic application software and hardware support Highly desired
Must have strong understanding of internet concepts and web technology Highly desired
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired
Experience with JIRA software Desired
Experience with Agile methodology Desired
Experience with Project Management Highly desired
Extensive statewide travel is required up to 80% of the time in performance of the work. Required
Position requires statewide travel. Valid Driver’s License and reliable transportation required. Required
** Please Note: Extensive statewide travel is required up to 80% of the time. Work hours may occasionally include evenings and weekends. Details regarding expenses included below.**
The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as Lead Trainer. The primary purpose of this position is to assist with the coordination of NC FAST On-Site Support Staff training activities, which includes the development of training curriculum, plan, and approach for intensive problem solving activities via virtual and in-person training delivery to NC FAST users. This person will work with a team of NC FAST trainers tasked to design and deliver in depth, exploratory, virtual, interactive webinars. Additionally, this person must support the development of problem solving skills to ensure effective knowledge transfer occurs during in-person training to county Child Services staff. In addition to resource coordination and project management responsibilities, this position will require the development and maintenance of training aids such as fact sheets.
This person will work closely with Implementation team leaders to understand the existing e-learning curriculum when planning the virtual and in-person training approach. S/he will also collaborate with NC FAST and Child Services subject matter experts to ensure training strategies align with program and policy requirements.
Other duties include scheduling, site coordination, roll-out planning, status reporting, and workload tracking.
This position requires statewide travel up to 50% of the time.
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