Instructional Designer/Trainer with webinar, Adobe FrameMaker/Captivate, software/hardware support and Moodle LMS experience

Job ID: NC-578074 (95791210)

Instructional Designer/Trainer with webinar, Adobe FrameMaker/Captivate, software/hardware support and Moodle LMS experience

Location: Raleigh NC (DHHS)
Duration: 9 months
** Please Note: Extensive statewide travel is required up to 80% of the time. Work hours may occasionally include evenings and weekends. Details regarding expenses included below.**

Skill Required / Desired Amount of Experience
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years
Experience preparing classrooms and instructional materials in advance of instruction. Required 3 Years
Experience evaluating student progress and making recommendations for continued training participation. Required 3 Years
Experience gather, review and analyzing course evaluations, and identifying gaps in training needs. Required 3 Years
Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years
Experience working with program subject matter experts, technical support, and others to develop and assure good training materials are used Required 3 Years
Experience with Adobe FrameMaker and Adobe Captivate. Required 3 Years
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentations. Highly desired 3 Years
Experience assisting with basic application software and hardware support. Highly desired 1 Years
Excellent oral and written communication skills Highly desired
Strong understanding of internet concepts and web technology Highly desired 1 Months
Working knowledge of the Moodle learning management system. Desired 6 Months
Extensive statewide travel is required up to 80% of the time in performance of the work. Required
Position requires statewide travel. Valid Driver’s License and reliable transportation required. Required

The NC Department of Health and Human Services seeks a contract resource to assist with content development and delivery of training and implementation activities for NC Families Accessing Services through Technology (NC FAST). This role will develop and provide system training on the NC FAST case management system to staff within the Department of Health and Human Services and to county department of social services staff. The NC FAST trainer/content developer will be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer nine federal and state economic benefit and social services programs that are managed through the NC FAST system.

E-RTR-578074.doc

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