Security analyst with infrastructure, CompTIA Security plus Certification, Cisco Firepower, IPS, URL filtering, malware, Cisco Tetration, Nessus Security Center, Umbrella, McAfee, internal and external audits and Risk management experience

Job ID: NC-589684 (99590424)

Security analyst with infrastructure, CompTIA Security plus Certification, Cisco Firepower, IPS, URL filtering, malware, Cisco Tetration, Nessus Security Center, Umbrella, McAfee, internal and external audits and Risk management experience

Location: Raleigh, NC (NCDES)
Duration: 12 months
Interview Type: In Person Only

Skill Required / Desired Amount of Experience
Experience with secure infrastructure Required 8 Years
Experience with two-factor authentication Required 2 Years
Experience with security control analysis Required 8 Years
Experience with Cisco Firepower with IPS, URL filtering, and advanced malware protection Required 4 Years
Experience with Cisco Tetration, and Umbrella Required 2 Years
Experience with McAfee end-point solution Required 3 Years
Experience with Nessus Security Center Required 3 Years
Experience with internal and external audits Required 5 Years
Risk management experience Required 5 Years
Requires a CompTIA Security plus Certification – Prefers the CISSP certification

The security analyst resource will be part of the security team and have responsibilities that include working with and leading other IT staff in security related activities and projects. Expertise in security best practices, security tools, NIST, networking, SIEM management and analysis, two-factor authentication, auditing and remediation practices is required. The resource is also expected to perform task efficiently, accurately and on time. The resource is expected to work a 40-hour work week unless an issue arises that requires additional hours. Work will be performed on site at 700 Wade Ave. Raleigh NC. A skill set that includes the ability to perform the following is required.

• Provide recommendations as needed for security infrastructure.
• Implement two-factor authentication
• Perform analysis to ensure security controls are consistently implemented
• Integrate new technology with IT security standards
• Experience with Cisco Security tools (Firepower Management Console, Firepower Threat Defense, Tetration, and Umbrella)
• Experience with McAfee end-point solution and Nessus
• Assist with preparation for internal and external audits
• Optimize processes to meet IT security-related goals and strategies
• Assist with incident response
•Support and maintain the confidentiality, integrity, and availability of DES resources
• Document work
• Help with implementing a risk management program
• Provide weekly status report to outline task and progress
• Provide security support for the Data Center Migration effort

Experience that includes the following is required.
• Experience with secure infrastructure – 8 years
• Experience with two-factor authentication – 2 years
• Experience with security control analysis – 8 years
• Experience with Cisco Firepower with IPS, URL filtering, and advanced malware protection – 4 years
• Experience with Cisco Tetration, and Umbrella – 2 years
• Experience with McAfee end-point solution – 3 years
• Experience with Nessus Security Center – 3 years
• Experience with internal and external audits – 5 years
• Risk management experience – 5 years

E-RTR-589684.doc

NC_Resume_Template-AE-589684.doc

UI Developer/Lead with Frontend Design, HTML5, CSS3 , SASS/LESS, performance testing, Section 508/WCAG 2.0, JavaScript , NodeJs, Grunt, MVC, Angular, CanJS, Knockout, Agile and Waterfall experience

Job ID: 7715199 (99090423)

UI Developer/Lead with Frontend Design, HTML5, CSS3 , SASS/LESS, performance testing, Section 508/WCAG 2.0, JavaScript , NodeJs, Grunt, MVC, Angular, CanJS, Knockout, Agile and Waterfall experience

Location: Eagan, MN
Duration: 12 months
Client: Thomson Reuters

REQUIREMENTS:
· 10+ Years of experience in Frontend Design & Development technologies

· Experience in interactive and responsive web development using HTML5 and CSS3 for mobiles and tablets

· Experience as User Interface Technical Lead

· Knowledge on CSS Pre-processors like SASS and LESS

· Experience in UI performance testing and Cross Browser Compatibility Testing

· Strong Knowledge on Accessibility Standards (Section 508, WCAG 2.0, International Standards) and screen readers

· Familiar with server side JavaScript engine like NodeJs and Grunt

· Extensive development experience in Frontend technologies using Advance JavaScript

· In-depth understanding of Object Oriented JavaScript Programming using Design and Patterns

· Strong Knowledge with data binding concepts of MVC like Angular, CanJS, Knockout and Backbone JS

· Ability to define and drive front end technology strategy

· Ability to translate the UI designs in to fully-functional interactive prototypes for the Desktop and Mobile browsers

· Experience in Agile and Waterfall methodologies

Java Web Developer with security/login/authentication, Tomcat and open-source experience

Job ID: NC-589713 (96890423)

Java Web Developer with security/login/authentication, Tomcat and open-source experience

Location: Raleigh NC (NCDOJ)
Duration: 6 months
Interview: In-person
Positions: 1 (1/4)

Skill Required / Desired Amount of Experience
Strong knowledge in Web development Required 5 Years
Strong knowledge of Java programming language, web security and login authentication Required 5 Years
Ability to interpret and modify developed Java code to meet clients requirements Required 5 Years
Strong knowledge of software architecture, open-source technologies and application servers Required 5 Years
Strong knowledge of Tomcat Required 5 Years
Goos communication skills Highly desired 5 Years
Database design principles need to be well understood, along with the ability to work with complex database designs. Required 5 Years
Ability to estimate development effort and meet deadlines and project schedules. Required 5 Years
Excellent debugging, problem solving and testing skills Required 5 Years

Expected Skills: Able to work without assistance developing as a Web developer using Java 1.8; can install and setup Apache Tomcat application on Windows Server. Ability to modify and deploy a web application. Able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Excellent interpersonal and verbal and written communication skills in fluent English.

Description (including, but not limited to):
1. Development and enhancement of applications based on established design specifications
2. Analysis, design, coding, component/assembly testing of all application code owned by the Application Team
3. Implementing configuration changes to software applications to meet both functional and technical requirements
4. Participate in gather requirements for new components of the application
5. Strong knowledge of Java 1.8, Apache Tomcat, Maven build, and SQL Server 2008, 2012 and 2016. Knowledge of application software, data analysis, data access, data structures, data manipulation, databases, design, programming, testing and implementation, technical and user documentation, software conversions, maintenance (including production support)
6. Unit testing applications and developing system and user documentation
7. Most have vehicle transportation for occasional travel to customer site.

NC_Resume_Template-AE-589713.doc

E-RTR-589713.doc

SharePoint Architect with farms, InfoPath, ASP.net, VBScript, SQL Server, IIS, OneDrive, MS365/O365, PowerShell, C#, SSRS, TFS and government

Request ID: IN-8750-1 (910090423)

SharePoint Architect with farms, InfoPath, ASP.net, VBScript, SQL Server, IIS, OneDrive, MS365/O365, PowerShell, C#, SSRS, TFS and government

Location: Columbia, SC
Duration: 2-14 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• Experience working with core Microsoft technologies including SQL Server and IIS.
• Experience with VBScript, .NET, JavaScript, CSS, HTML5.
• Minimum of 3 to 5 years related experience in a MS365 SharePoint Engineering role or computer engineer within an IT department working on Microsoft Office 365 technologies. Skill set should include strong SharePoint Development/Engineering and Administration skills, OneDrive, SharePoint Designer, SharePoint workflow, SharePoint permissions, PowerShell and InfoPath skills.
• Technical engineering background is required with solid knowledge in system design and analysis principles.
• EXPERIENCE WITH C# PROGRAMMING AND POWERSHELL SCRIPTING.
• STRATEGIC AND ANALYTICAL PROBLEM-SOLVING SKILLS, SUCCESSFUL AT MANAGING AND MEETING PROJECT DEADLINES

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• EXPERTISE IN RELATED OFFICE TECHNOLOGIES AND MICROSOFT SECURITY CONCEPTS ARE A PLUS
• SHAREPOINT COURSEWORK, CERTIFICATION A PLUS;
• EXPERIENCE WITH SDLC AND CHANGE MANAGEMENT;
• EXPERIENCE WITH SQL SSRS REPORTING SERVICES
• EXPERIENCE WITH AND WORKING KNOWLEDGE OF TEAM FOUNDATION SERVICES IS A PLUS.

REQUIRED EDUCATION/CERTIFICATIONS:
Bachelor’s Degree in a relevant field of work or equivalent work experience.

Experience
Administrative Problem Solving Skills Yes 1 Lead Currently Using 4 – 6 Years
Administrative Verbal Communication Skills Yes 1 Lead Currently Using 4 – 6 Years
Administrative Written Communication Skills Yes 1 Lead Currently Using 4 – 6 Years
Cloud cloud platforms / environments No 2 Advanced Currently Using 2 – 4 Years
Database Platforms MS SQL Server 2008 Yes 1 Lead Currently Using 4 – 6 Years
Database Platforms Understanding of SharePoint farm architecture, services & features, site design & best practices. Yes 1 Lead Currently Using 4 – 6 Years
Database Platforms SQL Server Reporting Services (SSRS) No 2 Intermediate
Operating Systems/APIs PowerShell Yes 1 Advanced Currently Using 2 – 4 Years
Packaged Applications InfoPath Yes 1 Advanced Currently Using 2 – 4 Years
Programming Languages .Net Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages ASP.NET Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages C# Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages CSS Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages HTML5 Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages JavaScript Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages VBScript Yes 1 Advanced Currently Using 4 – 6 Years

SCOPE OF THE PROJECT:
The goal of the project is the analysis, architectural design, development and deployment of SharePoint 365 solutions. The goal is to provide application security standards, capacity planning, governance, system upgrades and tuning as well as providing 2nd level support on an as needed basis. The candidate will administer and manage and develop our agency Microsoft SharePoint 365 Environment. Duration of project is through 6-30-20 with the possibility of extension.

DAILY DUTIES / RESPONSIBILITIES:
• Manages site collection features, security, content types, search and other SharePoint out-of-the-box functionalities.
• Implement SharePoint lists, libraries, web parts, workflows, sites/sub-sites, and SharePoint applications, as assigned.
• Migrates and/or restructures existing SharePoint sites into newer versions.
• Oversees and participates in the architectural design, development, customization and integration efforts of solutions involving collaboration portals, content management, business process automation, systems integration and business intelligence workflow / business process management.
• Establishes application security standards, capacity planning, governance, and system tuning.
• Partners with IT staff, content owners and project stakeholders on the intranet platform to identify opportunities for improvement and implementation of solutions that drive usage, streamline processes and facilitate communications.
• Design, develop and maintain key components of the software suite using classic ASP, Microsoft .Net and SharePoint 365.

Automation Tester with Selenium WebDriver, Java, Load Runner, PM and child support experience

Job ID: TX-302CSD1911 (98790423)

Automation Tester with Selenium WebDriver, Java, Load Runner, PM and child support experience

Location: Austin TX (OAG)
Duration: 4-16 months

Minimum Requirements:
Years Skills/Experience
7 Analyzes business requirements and develops software specifications in coordination with business and technical groups
7 Develops complex test scenarios and test plans; monitors and performs system testing, and facilitates user acceptance testing
7 Participates in and leads various software development reviews and provides advice and assistance to other team members in analysis, design, and test
7 Assists in developing and monitoring project plans and schedules; assists project managers in making assignments and managing project tasks
4 Knowledge and development experience in Selenium WebDriver for Java
4 Skill in analyzing problems and identifying effective solutions
4 Thorough knowledge of software development life cycle and project management methodologies.
4 Considerable skill in effective verbal and written communications with other computer professionals and clients.
4 Considerable skill in using a computer with various word processing, spreadsheet and database software.
4 Ability to establish and maintain effective and professional working relationships with others at all times in the course of conducting business
4 Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy.
4 Ability to provide excellent customer service

Preferred
Years Skills/Experience
1 Knowledge and experience in maintenance and support of systems of the Texas Child Support Enforcement System (TXCSES).
1 Knowledge of the Texas Child Support program
2 Knowledge of Load Runner

The Worker performs complex systems analysis to complete software test activities for all test phases of a software development project. The Worker analyzes business requirements and develops software specifications. The Worker reviews, analyzes, evaluates and develops test plans and scenarios based on business and system requirements to ensure traceability; monitors and performs system testing; and facilitates user acceptance testing. The Worker coordinates with technical and business project teams to identify and document software defects and works with developers to coordinate defect solutions. The Worker will establish core set of regression testing processes utilizing Selenium. Work is accomplished in a highly collaborative environment.

302CSD1911_OAG.docx

SSIS/BI Developer/PM with data modeling/analysis, Kimball, BI, SQL, UI/web/.net, Oracle/DB2/Access/MySQL, Agile/Scrum and K-12/health/labor experience

Job ID: MNSITE-1492 (99990430)

SSIS/BI Developer/PM with data modeling/analysis, Kimball, BI, SQL, UI/web/.net, Oracle/DB2/Access/MySQL, Agile/Scrum and K-12/health/labor experience

Location: St Paul MN (MDE)
Duration: 12 months
Interview: In-person
Positions: 1 (1/1)

Minimum Qualifications
• Five (5) years’ experience in Database Development role
o A Master’s degree substitutes for three (3) years of experience, or a Bachelor’s degree substitutes for two (2) years, or an Associate’s degree substitutes for one (1) year
• Two (2) engagements lasting more than six (6) months in Database Development role
• Five (5) years’ experience with business intelligence project management.
• Five (5) years’ combined experience with MS SQL Server databases and SSIS.
• Five (5) years’ combined experience with data modeling and analysis tools.
• Five (5) years’ experience with warehouse data modeling using the “Kimball” approach.
• Five (5) years’ experience with implementing applications based on SQL in stored procedures and creation of views

Desired Skills
• Proven work experience as a Database developer
• In-depth understanding of data management (e.g. permissions, recovery, security and monitoring)
• Knowledge of software development and user interface web applications
• Hands on experience with some of these database languages: MySQL, MSSQL, DB2, Oracle, MS SQL or MS Access
• Familiarity working with .Net Framework, JavaScript, HTML and Oracle
• Excellent analytical and organization skills
• Ability to understand front-end users requirements and a problem-solving attitude
• Experience working in an Agile/Scrum development process
• Subject matter knowledge in K-12 education, health, human services, higher education, workforce and or labor data and research
• Business requirements analysis and coaching

Description of Project
The Data Developer will be working on two projects that will build up an Early Childhood Data Warehouse and move data from the warehouse to an application called Early Childhood Education Outcomes. This resource will be responsible for ETL into the warehouse, developing a scheduling mechanism to easily load new data into the warehouse and manage the dependencies between data sources. New data marts will be needed to support Tableau reporting. In addition, optimization on existing ETL and Stored Procedures needs to be done to allow procedures to be called from Java Applications. Also, the resource will need to improve documentation and data dictionary for end users. Work is to be on-site at 1500 Highway 36 W, Roseville, MN.

Sample Tasks
• Design stable, reliable and effective database
• Optimize and maintain legacy systems
• Modify databases according to requests and perform tests
• Solve database usage issues and malfunctions
• Liaise with developers to improve applications and establish best practices
• Gather user requirements and identify new features
• Develop technical and training manuals
• Provide data management support to users
• Ensure all database programs meet company and performance requirements
• Research and suggest new database products, services and protocols

1492 Matrix.xlsx

RTR-MN-MNSITE-1492

Java developer with JavaScript, Algorithms, Data Structures, XML, Web Services, SQL and Agile experience

Job ID: MI-591390 (95890422)

Java developer with JavaScript, Algorithms, Data Structures, XML, Web Services, SQL and Agile experience

Location: Lansing, MI
Duration: 12 months
Interview: In-person
Positions: 3 (3/1)

Skill Required / Desired Amount of Experience
Demonstrated skill/experience with Java and Java Framework Experience Required 3 Years
Demonstrated skill/experience with JavaScript Programming Experience Required 3 Years
Demonstrated skill/experience of Front and Backend Development Best Practices Required 3 Years
Demonstrated skill/experience with Data Structures and Algorithms Required 3 Years
Demonstrated skill/experience with XML and Web Services Required 3 Years
Experience working with Rule Engine technologies Required 3 Years
Demonstrated skill/experience creating and analyzing complex SQL Queries Required 3 Years
Strong Problem Solver Required 3 Years
Strong Oral and Written Communication Required 3 Years
Demonstrated experience with Managing Project Build Lifecycle Required 3 Years
Critical Thinking Required 3 Years
Experience working with Agile Methodology Required 3 Years

Years of Experience:
4-7 years of experience in the field or in a related area.

Job Description:
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

•Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development.
•Work involves assisting in analyzing systems outlines to develop programs for computer applications, writing solution programs, documenting the methods and procedures used in program development, and testing and correcting programs. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Develops block diagrams and machine logic flowcharts to represent operations and data flow for applications.
•Captures requirements using industry standard development frameworks and tools. Designs reports, forms and letters along with computer terminal screen displays to accomplish goals of user request. Reviews screens, reports, forms and letters designs with users. Converts project specifications, using industry standard tools, such as object-oriented tools and code generation, into sequence of detailed instructions and logical steps for coding into language processable by computer, applying knowledge of computer programming techniques and computer languages.
•Enters program codes into computer system. Enters commands into computer to run and test program. Reads computer printouts or observes display screen to detect syntax or logic errors during program test, or uses diagnostic software to detect errors. Replaces, deletes, or modifies codes to correct errors. Analyzes, reviews and alters program to increase operating efficiency or adapt to new requirements. Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Assists users to solve operating problems. Recreates steps taken by user to locate source of problem and rewrites program to correct errors. May use computer-aided software tools in each stage of system development. May train users to use program. May oversee installation of hardware and software. May provide technical assistance to program users. May install and test program at user site. May monitor performance of program after implementation. May specialize in developing programs for business or technical applications.

3+ years’ experience analyzing business requirements, generating project specifications and converting them into code, and applying knowledge of computer programming techniques and computer languages.
• 3+ years’ experience developing technical designs in consultation with other technical experts.
• 3+ years’ experience in the following development and design tools:
• Rational Software Architect RSA or other Eclipse based
• UML Modeling Tools
• Hyperion or Crystal Reports (or SQL Reporting Tool)
• Perforce, CVS or SVN
• Business Rules Engine (Corticon)
• 3+ years development experience in the following languages:
• J2EE, Java 5, EJB
• JSP and Servlets
• SQL
• Struts
• Hibernate
• Spring
• Web Services
• JavaScript
• XML
• LDAP using Active Directory or Tivoli

• 3+ years’ experience with Business Rules Engine (preferably with Corticon)
• 3+ years’ experience with IBM WebSphere and/or BEA Weblogic web application servers plus mobile application support.
• 3+ years’ experience developing and following unit test plans, test data, and scripts for application validation and verification.
• 3+ years’ experience working with application/solution architects to set direction of design and development for application development projects.
• 3+ years’ experience developing solutions, following design documents and use cases
• 3+ years conducting unit test
• 3+ years’ experience performing peer reviews of developed code to insure conformity to standards and design best practices.

MI_E-591390.doc

MI_Resume_Template-EB-591390.doc

Certified Curam Build Engineer with WAS admin, AIX/Linux/Windows, clustering, VM tuning, JBoss, Ant/Maven/Ivy, shell/Perl/Jython, Oracle/SQL, SSL/TLS, LDAP and government experience

Job ID: NC-587739 (97090422)

Certified Curam Build Engineer with WAS admin, AIX/Linux/Windows, clustering, VM tuning, JBoss, Ant/Maven/Ivy, shell/Perl/Jython, Oracle/SQL, SSL/TLS, LDAP and government experience

Location: Durham, NC (DHHS)
Duration: 12 months
Interview: In-person or Webcam
Positions: 1 (1/4)

Skill Required / Desired Amount of Experience
Knowledge and experience administering including deploying J2EE applications IBM WebSphere Application Server 7/8. Required 2 Years
Knowledge and experience working with following operating systems: AIX, Linux, RedHat/CentOS, and Windows Server 2008. Required 2 Years
Knowledge and experience in contemporary application hosting paradigms including, but not limited to, n-tier design, and reverse proxies. Required 2 Years
Knowledge and experience in name and ip-based virtual hosts, and clustering/load-balancing technologies. Required 2 Years
Knowledge and experience in J2EE-specific application hosting, including VM tuning, application tracing/debugging, and application deployment. Required 2 Years
Knowledge and experience in container resource configuration (JDBC, JMS, et al), and security configuration. Required 2 Years
Knowledge and experience with various J2EE application containers including, but not limited to, Tomcat, and WebSphere. Required 2 Years
Knowledge and experience with Sun Java System Web Server, and JBoss. Required 2 Years
Knowledge and experience with J2EE application building/deployment techniques and tools including, but not limited to Ant, Maven, Ivy etc Required 2 Years
Experience with automation technologies for the related platforms (OS and Application) such as UNIX shell script, Perl, Jython, etc. Required 2 Years
Knowledge of Curam software including recent experience with version 6 or higher. Highly desired 2 Years
Hands on experience with Oracle 11g database, Oracle SQL, and PL SQL. Highly desired 2 Years
Experience in network app/web app security concepts incl authentication/authorization protocols, transport encryption concepts (SSL/TLS), LDAP, etc. Highly desired 2 Years
Knowledge and experience with hardware specs evaluation, platform sizing/ capacity planning to support an enterprise application hosting environment. Highly desired 2 Years
Previous experience working with State government. Highly desired 2 Years
Curam Certified Developer Required

TThe Department of Health and Human Services (DHHS) requires the assistance of a contract resource to serve as a Release Administrator for the North Carolina NC FAST Program to perform tasks associated with the build and deploy processes for the NC FAST application by preparing and executing build scripts and troubleshooting build related issues for the program utilizing Curam software tools and procedures as well as other tools and utilities. This position will also be responsible for supporting tasks and activities for the release/build team in the Architecture and Infrastructure Unit of the NC FAST program. This position is responsible for build activities in 27 different test, development and production environments utilized by the program. This responsibility encompasses web layer configurations, AIX, Redhat Linux/CentOS and Windows operating systems, the IBM WebSphere application configurations with clustering, IBM IHS Web servers, Oracle Database and other related products. This position will also perform functions and tasks associated with the design and development of the NC FAST application. This position will be responsible for collaboration with the architects, developers, Operations and Maintenance Team and Database Administrators to ensure proper environment functionality and performance. This resource will provide technical consultation to business partners, developers and architects, and seek management approval and acceptance of any significant reconfiguration of the applications or the environments.

NC-RTR-587739.doc

NC_Resume_Template-587739.doc

.net Architect with web services, WCF, MVC, UI, VB.net, C#.net, ASP.net, Web API, IIS, Oracle, SQL, TFS and DMV/government experience

Request ID: IN-8732-1 (99090422)

.net Architect with web services, WCF, MVC, UI, VB.net, C#.net, ASP.net, Web API, IIS, Oracle, SQL, TFS and DMV/government experience

Location: Blythewood SC
Duration: 12 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
MICROSOFT .NET ARCHITECTURE AND PROGRAMMING
MS WEB SERVICE ARCHITECTURE AND PROGRAMMING INCLUDING WCF AND MVC.
BUSINESS TO BUSINESS WEB SERVICE INTERFACE ARCHITECTURE.
WEB USER INTERFACE PROGRAMMING.
WINDOWS WORKSTATION PROGRAMMING AND PROGRAMMING AGAINST DEVICE DRIVER APIS.
VISUAL STUDIO 2015
VB.NET, C#.NET, ASP.NET, WCF, WEB API
MS INTERNET INFORMATION SYSTEMS (IIS) ARCHITECTURE AND SUPPORT.
WEB SECURITY
APPLICATION PROGRAMMING AGAINST RDBMS (ORACLE AND SQL)

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
WEB SERVICE TROUBLE SHOOTING AND PRODUCTION SUPPORT EXPERIENCE
MICROSOFT TEAM FOUNDATION SERVER
MICROSOFT OFFICE
EXPERIENCE WITH MOTOR VEHICLE ADMINISTRATION OR SIMILAR GOVERNMENT SECTOR.

REQUIRED EDUCATION:
PREFER BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY RELATED DISCIPLINE WITH 8 YEARS OF EXPERIENCE OR MINIMUM 10 YEARS RELATED EXPERIENCE.

REQUIRED CERTIFICATIONS:
NOT REQUIRED BUT MS TECHNICAL CERTIFICATIONS WILL BE FACTORED IN THE SELECTION PROCESS.

Experience
Database Platforms Internet information Services (IIS) Yes 1 Expert Currently Using 4 – 6 Years
Database Platforms RDBMS Yes 1
Network Security Application Security Yes 1 Advanced Currently Using 4 – 6 Years
Networking & Directories Experience with UNIX, Windows, Linux, MacOS, Cisco, Juniper, web apps, databases, strong authentication, operating systems and network security protocols and procedures. Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages .Net Yes 1 Expert Currently Using 4 – 6 Years
Programming Languages ASP.NET Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages C# Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages C/C++ Yes 1 Intermediate Currently Using 2 – 4 Years
Programming Languages MVC development Yes 1 Advanced Currently Using 2 – 4 Years
Programming Languages SOA / Web Service Strategy Yes 1 Expert Currently Using 4 – 6 Years
Programming Languages SOAP Yes 1 Expert Currently Using 4 – 6 Years
Programming Languages Visual Basic .NET (VB.NET) Yes 1 Advanced Currently Using 2 – 4 Years
Programming Languages Visual Studio Yes 1 Advanced Currently Using 4 – 6 Years
Programming Languages XML (XSLT, XPath, XQuery etc.) Yes 1 Expert Currently Using 4 – 6 Years
Software Framwork multi-tier service-based architectures Yes 1 Advanced Currently Using 4 – 6 Years
Web Tools Web – application programming interface (API) Yes 1 Advanced Currently Using 4 – 6 Years
Web Tools WEB SERVICES (REST, SOAP, WSDL) Yes 1 Advanced Currently Using 4 – 6 Years
Web Tools WEB-BASED DISTRIBUTED SYSTEMS ARCHITECTURE AND DESIGN Yes 1 Advanced Currently Using 4 – 6 Years
Web Tools STORED PROCEDURES No 2 Advanced Currently Using 2 – 4 Years

SCOPE OF THE PROJECT:
THIS ASSIGNMENT WILL SUPPORT Client WEB SERVICE AND WEB SITE DEVELOPMENT AND TROUBLE SHOOTING. PROJECTS INCLUDE Client ON-LINE SERVICE DESIGN AND DEVELOPMENT, WEB SITE REDESIGN AND INTEGRATION, EXTERNAL BUSINESS-TO-BUSINESS WEB SERVICE DESIGN, ENHANCEMENT, AND SUPPORT. REQUIRES EXPERTISE IN WEB CERTIFICATE PROCESSING AND MANAGEMENT AND SECURE COMMUNICATIONS. SOME PRODUCTION TROUBLE SHOOTING SUPPORT WILL BE EXPECTED SO SOME LEVEL OF PRODUCTION SUPPORT EXPERIENCE IS DESIRABLE. CANDIDATE MUST BE A US CITIZEN AND CJIS CERTIFIABLE.

DAILY DUTIES / RESPONSIBILITIES:
1. ANALYZE THE Client PHOENIX II AND WEB SERVICE APPLICATIONS
2. TAKE THE LEAD IN ANALYZING AND TROUBLE-SHOOTING ASSIGNED SYSTEM PROBLEMS
3. PROPOSE SOLUTIONS
4. CODE, TEST, PROMOTE, AND INTERACT WITH IMPACTED USERS ENSURING THAT SOLUTION MEETS REQUIREMENTS.
5. PROVIDE DAILY AND WEEKLY STATUS TO THE DEVELOPMENT MANAGER.

Part-time/Remote Cognos ODS Developer with IMS, Hummingbird OpenText, Point and Click, Hobson’s Radius, WinPri sm, IMLeagues, Clancy, NACELink, Blackboard LMS, EMS Event Management, Raiser’s Edge, TutorTrac, NCAA, Emergency Notif ication System, Starfish and Education experience

Request ID: IN-8745-1 (95090422)

Part-time/Remote Cognos ODS Developer with IMS, Hummingbird OpenText, Point and Click, Hobson’s Radius, WinPrism, IMLeagues, Clancy, NACELink, Blackboard LMS, EMS Event Management, Raiser’s Edge, TutorTrac, NCAA, Emergency Notification System, Starfish and Education experience

Location: Spartanburg SC
Duration: 9 Months (Hrs/Wk: 25)
Remote Work Availability: 75% (Remote work will consist of working primarily from home. However, on an as-needed basis, the Resource may be needed to come into the work location)

DAILY DUTIES / RESPONSIBILITIES:
PROVIDE ONGOING SUPPORT IN DATA SYSTEM INTEGRATIONS FOR USC UPSTATE
1. REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Thoroughly knowledgeable with the University of South Carolina IMS and Cognos ODS data systems
2. Knowledgeable with Hummingbird OpenText
3. Extensive experience in working system integration as well as data export and manipulation with all the following software systems:
a. Point and Click
b. Hobson’s Radius
c. WinPrism
d. IMLeagues
e. Clancy
f. NACELink
g. Blackboard – LMS
h. EMS – Event Management
i. Raiser’s Edge
j. TutorTrac – system data integration
k. NCAA Compliance – system data integration
l. Emergency Notification System – system data integration
m. Transition applicable current database systems to more automated processes and support for such in the transition period.
n. Starfish – system data integration

REQUIRED EDUCATION/CERTIFICATIONS:
BACHELOR’S DEGREE

Solarwinds Network Engineer (CCNA/SCP/COMP/TIA) with SNMP, LAN/WAN/MAN/VLAN, MPLS, Metro Ethernet, VOIP, Wireless, SQL, Windows/Linux, ITIL, ServiceNow and Visio experience

Request ID: IN-8744-1 (95090419)

Solarwinds Network Engineer (CCNA/SCP/COMP/TIA) with SNMP, LAN/WAN/MAN/VLAN, MPLS, Metro Ethernet, VOIP, Wireless, SQL, Windows/Linux, ITIL, ServiceNow and Visio experience

Location: Columbia, SC
Duration: 2-14 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
AT LEAST TWO (2) YEARS OF RELEVANT EXPERIENCE WORKING IN A LARGE, COMPLEX NETWORK ENVIRONMENT.
AT LEAST TWO (2) YEARS OF RELEVANT EXPERIENCE MANAGING SOLARWINDS IN A LARGE, COMPLEX NETWORK ENVIRONMENT.
KNOWLEDGE OF SNMP V2C AND SNMP V3
KNOWLEDGE OF LAN, WAN AND MAN DESIGN
KNOWLEDGE OF DATA TRANSPORT SUCH AS MPLS AND METRO ETHERNET
KNOWLEDGE OF TCP/IP
KNOWLEDGE OF VLANS, 802.1Q TRUNKING
KNOWLEDGE OF VOIP DESIGN AND SUPPORT
KNOWLEDGE OF WIRELESS NETWORKING
UNDERSTANDING OF SQL AND DATABASES.
KNOWLEDGE OF WINDOWS AND LINUX OPERATING SYSTEMS.
SKILLED IN WORKING ON LARGE, COMPLEX NETWORKS WITH MORE THAN 150 ROUTERS/SWITCHES/ENCRYPTION DEVICES
SKILLED IN MANAGING MULTIPLE PROJECTS AT THE SAME TIME.
SKILLED IS USING MICROSOFT OFFICE APPLICATIONS INCLUDING WORD, EXCEL AND VISIO.
ABILITY TO COMMUNICATE EFFECTIVELY UTILIZING BOTH VERBAL AND WRITTEN METHODS
ABILITY TO WORK MULTIPLE TASKS WITH COMPETING PRIORITIES.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
KNOWLEDGE OF ITIL
KNOWLEDGE OF SERVICENOW

REQUIRED EDUCATION/CERTIFICATIONS:
A BACHELOR’S DEGREE RELATED TO INFORMATION TECHNOLOGY. RELEVANT EXPERIENCE MAY BE SUBSTITUTED ON A YEAR-FOR-YEAR BASIS.

PREFERRED EDUCATION/CERTIFICATIONS:
CISCO CERTIFICATION (CCNA OR HIGHER)
COMP/TIA NETWORK +
COMPT/TIA SECURITY+
SOLARWINDS CERTIFIED PROFESSIONAL (SCP)

Experience
Administrative Verbal Communication Skills Yes 1 Intermediate Currently Using 4 – 6 Years
Administrative Written Communication Skills Yes 1 Intermediate Currently Using 4 – 6 Years
Database Platforms MS SQL Yes 1 Intermediate Currently Using 4 – 6 Years
Miscellaneous Time Management Yes 1 Intermediate Currently Using 4 – 6 Years
Networking & Directories CISCO Routers Yes 1 Intermediate Currently Using 4 – 6 Years
Networking & Directories CISCO SWITCHES Yes 1 Intermediate Currently Using 4 – 6 Years
Networking & Directories Local Area Network (LAN) Yes 1 Intermediate Currently Using 4 – 6 Years
Networking & Directories VOIP Yes 1 Intermediate Currently Using 4 – 6 Years
Operating Systems/APIs Linux Yes 1 Intermediate Currently Using 4 – 6 Years
Operating Systems/APIs Wide Area Network (WAN) Yes 1 Intermediate Currently Using 4 – 6 Years
Operating Systems/APIs Windows Yes 1 Intermediate Currently Using 4 – 6 Years
Packaged Applications MS Office (Word, Excel, PowerPoint, Visio) Yes 1 Intermediate Currently Using 4 – 6 Years
Packaged Applications ServiceNow No 2 Within 6 Months
Protocols Ethernet Yes 1 Intermediate Currently Using 4 – 6 Years
Protocols SNMP Yes 1 Intermediate Currently Using 4 – 6 Years
Protocols TCP/IP Yes 1 Intermediate Currently Using 4 – 6 Years
Software Framwork SolarWinds Yes 1 Intermediate Currently Using 4 – 6 Years
Software Framwork ITIL No 2 Within 6 Months

SERVES AS SOLARWINDS ENGINEER FOR DEPARTMENT. PROVIDE COMPREHENSIVE SUPPORT FOR ESTABLISHED SOLARWINDS IMPLEMENTATION. CURRENT MODULES INCLUDE IPAM 4.7.0, NPM 12.3, NCM 7.8, NTA 4.2.3, AND UDT 3.3.1. FUTURE WORK WILL INCLUDE THE INSTALLATION OF AN ADDITIONAL POLLER, NETWORK TOPOLOGY MAPPER AND THE ENGINEER’S TOOLKIT. UPGRADE OR INSTALL NEW MODULES TO SUPPORT SOLARWINDS IMPLEMENTATION. IMPROVE USE OF ALL MODULES CURRENTLY IN PLACE. PROVIDE BOTH STANDARD AND CUSTOMIZED REPORTING FOR SOLARWINDS. ENSURES INTEGRATION OF ALL NETWORKING DEVICES INTO SOLARWINDS. MANAGES THRESHOLD IMPLEMENTATION. MUST OBTAIN AND MAINTAIN SECURITY CERTIFICATIONS FOR HIPPA, FTI AND CJIS.

DAILY DUTIES / RESPONSIBILITIES:
PROVIDE COMPREHENSIVE SUPPORT FOR ESTABLISHED SOLARWINDS IMPLEMENTATION. FUTURE WORK WILL INCLUDE THE INSTALLATION OF AN ADDITIONAL POLLER, NETWORK TOPOLOGY MAPPER AND THE ENGINEER’S TOOLKIT. UPGRADE OR INSTALL NEW MODULES TO SUPPORT SOLARWINDS IMPLEMENTATION. IMPROVE USE OF ALL MODULES CURRENTLY IN PLACE. PROVIDE BOTH STANDARD AND CUSTOMIZED REPORTING FOR SOLARWINDS. ENSURES INTEGRATION OF ALL NETWORKING DEVICES INTO SOLARWINDS. MANAGES THRESHOLD IMPLEMENTATION.

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Job ID: MI-591666 (97690418)

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Location: Dimondale, MI
Duration: 10+ months
Interview: Either Webcam or In Person

Skill Required / Desired Amount of Experience
5 Yrs SAP FI/CO/CA, tax processing or other complex financial calculations testing experience. Web application testing does NOT meet this requirement Required 5 Years
5 Yrs experience developing test plans and schedules Required 5 Years
Testing integrated SAP, .NET and/or Mainframe applications Required 3 Years
Knowledge of HP ALM and Automated test tools Highly desired 3 Years
Test Data Strategy creation and management Required 3 Years
Strong Communication skills Required 3 Years

Years of Experience:
5 plus years of SAP FI/CO/CA, tax or other complex calculations testing experience.

Job Description:
The Test Engineer is responsible for the creation, maintenance and execution of test artifacts. The Test Engineer will utilize a variety of tools and scripting languages to create high quality, reusable test scripts that can be utilized in multiple environments. This person should possess a strong foundational understanding of testing principles, processes and methods as defined in the methodology framework. Engineer is also responsible for ensuring that the testing standards, guidelines, and testing methodology are applied as specified in testing approach, and that all testing results are easily accessible and understandable.

Daily duties include:
• Use test tools to develop and maintain test artifacts.
• Contribute to the sections of test plan.
• Complete sections of maintenance plan for automated test scripts as assigned.
• Plan, develop and execute functional and regression test scripts.
• Capture, analyze and report test results to managers and project executives.
• Log and track defects.
• Maintain test script repository.
• Develop expertise in tax calculations testing
• Conduct security role-based testing.
• Contribute to work estimates as necessary.
• Execute testing data management plan activities.
• Consistently provide high quality analysis of assigned issues.
• Expand functional/data model knowledge of application.
• Seek and share ways to improve test processes via the use of automation.

MI_E-591666.doc

MI_Resume_Template-JT-591666.doc

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Job ID: MI-592024 (97690418)

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Location: Dimondale, MI
Duration: 8 months
Interview: Either Webcam or In Person

Skill Required / Desired Amount of Experience
5 Yrs SAP FI/CO/CA, tax processing or other complex financial calculations testing experience. Web application testing does NOT meet this requirement Required 5 Years
5 Yrs experience developing test plans and schedules Required 5 Years
Testing integrated SAP, .NET and/or Mainframe applications Required 3 Years
Knowledge of HP ALM and Automated test tools Highly desired 3 Years
Test Data Strategy creation and management Required 3 Years
Strong Communication skills Required 3 Years

Years of Experience:
5 plus years of SAP FI/CO/CA, tax or other complex calculations testing experience.

Job Description:
The Test Engineer is responsible for the creation, maintenance and execution of test artifacts. The Test Engineer will utilize a variety of tools and scripting languages to create high quality, reusable test scripts that can be utilized in multiple environments. This person should possess a strong foundational understanding of testing principles, processes and methods as defined in the methodology framework. Engineer is also responsible for ensuring that the testing standards, guidelines, and testing methodology are applied as specified in testing approach, and that all testing results are easily accessible and understandable.

Daily duties include:
• Use test tools to develop and maintain test artifacts.
• Contribute to the sections of test plan.
• Complete sections of maintenance plan for automated test scripts as assigned.
• Plan, develop and execute functional and regression test scripts.
• Capture, analyze and report test results to managers and project executives.
• Log and track defects.
• Maintain test script repository.
• Develop expertise in tax calculations testing
• Conduct security role-based testing.
• Contribute to work estimates as necessary.
• Execute testing data management plan activities.
• Consistently provide high quality analysis of assigned issues.
• Expand functional/data model knowledge of application.
• Seek and share ways to improve test processes via the use of automation.

MI_E-592024.doc

MI_Resume_Template-JT-592024.doc

Healthcare PM (PMP) with BA, technical writer, SharePoint, Project Web App, JIRA, Confluence, eGRC, Health IT, cloud, MMIS, UNIX/Windows/Linux, networking, VMWare, z/OS and BizAgi experience

Request ID: IN-8734-1 (910090419)

Healthcare PM (PMP) with BA, technical writer, SharePoint, Project Web App, JIRA, Confluence, eGRC, Health IT, cloud, MMIS, UNIX/Windows/Linux, networking, VMWare, z/OS and BizAgi experience

Location: Columbia SC
Duration: 12 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 5+ years coordinating complex business and technical architecture projects
2. Ability to develop process flow diagrams, flowcharts, swimlane diagrams, and other graphical aids to document current and proposed workflows and processes
3. 5+ years of experience in the authoring and management of technical documents and artifacts
4. Experience with project management of large enterprise level projects with proven implementation success

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Prior experience in working with MS SharePoint, Project Web App, Jira, Confluence and eGRC systems.
2. Prior Health Information Technology and/or Program experience.

REQUIRED EDUCATION/CERTIFICATIONS:
1. College Degree required. Preference will be given to, in no particular order:
a. BS degree in Business, Computer Science or similar discipline.
b. BA or BS degree in Public Administration, Public Health or Public Policy

PREFERRED EDUCATION/CERTIFICATIONS:
1. Project Management Professional (PMP)

Experience
Cloud cloud platforms / environments No 1 Intermediate Currently Using 4 – 6 Years
Education BA Degree- Technical, Business, or Healthcare field Yes 1 Lead Currently Using 4 – 6 Years
Education Medicaid Management Information System (MMIS) experience No 1 Intermediate Within 6 Months 4 – 6 Years
Miscellaneous Ability to analyze and document, business and system processes using various methods and tools. Yes 1 Expert Currently Using 4 – 6 Years
Miscellaneous ABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT DOCUMENTATION AND REPORTS Yes 1 Expert Currently Using 4 – 6 Years
Miscellaneous experience in government IT projects as a business analyst or related duties No 1 Advanced Within 6 Months 2 – 4 Years
Networking & Directories Experience with UNIX, Windows, Linux, MacOS, Cisco, Juniper, web apps, databases, strong authentication, operating systems and network security protocols and procedures. No 1 Intermediate Within 6 Months 4 – 6 Years
Networking & Directories Virtualization No 1 Intermediate Currently Using 4 – 6 Years
Operating Systems/APIs IBM z-Series mainframe No 1 Intermediate Within 6 Months 4 – 6 Years
Packaged Applications Atlassian product suite No 1 Intermediate Within 6 Months 2 – 4 Years
Program Management EXPERIENCE WITH PROJECT MANAGEMENT OF LARGE ENTERPRISE LEVEL PROJECTS WITH PROVEN IMPLEMENTATION SUCCESS Yes 1 Expert Currently Using 4 – 6 Years
Program Management Project Management Professional (PMP) certification No 1 Lead Currently Using 4 – 6 Years
Software Framwork BizAgi No 1 Intermediate Within 6 Months 2 – 4 Years
Software Framwork JIRA framework No 1 Intermediate Within 6 Months 2 – 4 Years
Specialties ABILITY TO DEVELOP PROCESS FLOW DIAGRAMS, FLOWCHARTS, SWIMLANE DIAGRAMS, AND OTHER GRAPHICAL AIDS TO DOCUMENT CURRENT AND PROPOSED WORKFLOWS AND PROCESSES Yes 1 Expert Currently Using 4 – 6 Years
Specialties eGRC solutions No 1 Intermediate Within 6 Months 2 – 4 Years

– Candidates are expected to work primarily onsite for the duration of the engagement. Remote work will be approved based upon the manager’s discretion. Up to 25% offsite work per week is possible depending on workload, required meeting attendance, and the quality and timeliness of the work product. We will give preference to candidates with the ability to be onsite within 4 hours during standard business hours.
– Candidates with resumes over 5 letter-sized pages will be considered after all other candidates, if at all. Shorter resumes which are tailored to show how the candidate’s experience directly maps to our needs will result in a greater chance of an interview.

SCOPE OF THE PROJECT:
Client is seeking an expert Solution Delivery Analyst to work directly with the ITO leadership team to ensure the successful completion and ongoing maturation of complex solution architectures in accordance with the Deputy CIO’s vision for the integration of all agency systems of record into a coherent system of systems.

DAILY DUTIES / RESPONSIBILITIES:
The Solution Delivery Analyst will serve as a liaison between Deputy CIO, the Information Technology Operations (ITO) team, and business stakeholders throughout the agency to facilitate clear articulation and delivery of solutions to support business process needs.
The Solution Delivery Analyst will work with various internal teams including Agency Leadership, Project Directors/Project Managers, Technical Directors/Developers, Business and Technology Stakeholders/Subject Matter Experts (SMEs) and other Agency staff to gather and generate artifacts needed to support additions or changes.
We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Essential Responsibilities
1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to understand the goals and objectives of complex information systems
2. Participate in design level discussions to provide recommendations on document and artifact deliverables based upon administrative, technical and management aspects of the agency IT transformation initiative, including realization of the Medicaid Enterprise System (MES) and constituent components
3. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
4. Serve as a SME and/or Point of Contact for developing and managing processes related to a robust System Development Lifecycle (SDLC)

Program Experience:
Current experience with South Carolina Medicaid, Social Services, or similar public benefit programs is strongly desired and will be given the highest weight. Experience must include well documented success in the performance of processes and procedures supportive of a secure, compliant enterprise architecture.
Experience with development and management of Risk Management Framework tasks and artifacts, as related to the SDLC is ideal.
Experience with multi-tenant environments, cloud services and vendor interface management would be considered desirable for this position.
Technical Knowledge:
Experience with documentation and artifacts related to any or all the following technologies would be considered a desirable for this position:
• Medicaid Management Information Systems (or other Health Information Technologies)
• Network Design and System Architecture
• IBM System 390/zSeries
• Linux, and Windows servers
• Virtualization technologies, (Server, Storage, Network)
• Cloud knowledgeable

General Duties and Responsibilities:
1. Assist (and often lead) in the design, development, implementation and/or ongoing maturation of Client systems, processes, and/ or artifacts
2. Participate in assessment of internal agency systems as well as business partner/service provider information systems
3. Utilize Microsoft Office software suite, eGRC system, Bizagi, Atlassian and other products to document and report on information gathered OIM efforts
4. Collaborate with agency leadership, business partners and other parties/stakeholders to provide recommendations on business and technical architecture as well as participate in the development of ITO processes such as Incident Management, Problem Management, Service Level Management, Change Management, Service Asset and Configuration Management, Service Catalog Management, and Service Continuity Management.

Hyland OnBase Developer with Imaging, Document Management, Business Process Automation, Workflow, technical writing, C#, VB.Net, VBScript, web services, networking, SQL Server/Windows installation, SCCM, VMware VDI, Citrix XENServer and Active Directory/GPO experience

Job ID: IN-8715-1 (912290417)

Hyland OnBase Developer with Imaging, Document Management, Business Process Automation, Workflow, technical writing, C#, VB.Net, VBScript, web services, networking, SQL Server/Windows installation, SCCM, VMware VDI, Citrix XENServer and Active Directory/GPO experience

Location: Columbia,SC
Duration: 12+ Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Administrative Business Process Automation Yes 1 4 – 6 Years Administrative Workflow design and implementation Yes 1 4 – 6 Years Documentation/Language Technical writing Yes 1 2 – 4 Years Packaged Applications Document Management Yes 1 4 – 6 Years Packaged Applications Hyland’s OnBase Yes 1 Programming Languages C# Yes 1
Specialties Application Development Yes 1 Specialties Imaging Yes 1 4 – 6 Years

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 5 years of experience in Imaging, Document Management, Business Process Automation, and/or Workflow
design and implementation using the OnBase platform.
• Minimum 2 years of experience in technical writing (specifications, documentation).
• C# or Other Programming experience required.
• Application Development and Integration
o Developing applications and/or integrations using the most appropriate development environment for the
particular problem. Knowledge of generally accepted programming principles is expected, along with a working
knowledge of some relevant programming language such as VB.Net, C#, VBScript, JavaScript, and Java. A
working knowledge of XML, Web Services, and Web based protocols (Soap, HTTP, HTTPS, REST, etc) will also
be beneficial.
o Requirements of this area may be as simple as integrating an Eform to a backend database, or as complex as a
complete multi-tier, distributed, web application.
• Supporting Applications and Integration Tools:
o Provide training during an OnBase installation and on-going support once completed

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• OnBase experience preferred
• Experience with TCP/IP including DNS, Routing, NAT and trouble shooting
• Experience with Microsoft Windows Server installation and configuration
• Experience with Microsoft SQL Server installation and configuration
• Experience architecting OnBase 17 and newer back end environments based on Hyland Best Practices for
Enterprise environment (1000+ users)
• Experience with Microsoft SCCM technologies to deliver and maintain OnBase clients
• Support/help desk experience with remote access technologies such as VMware VDI or Citrix XENServer
• Experience with Microsoft GPO configuration to secure end user environments

REQUIRED EDUCATION:
Bachelor’s degree in Computer Science, Engineering, or equivalent experience required. Years of experience can substitute for formal education.

REQUIRED CERTIFICATIONS:
• Certified OnBase Installer
• Certified OnBase Workflow Engineer

Preferred Certification:
• CDIA+ and MCSE certification preferred.
• Certified OnBase Certified Support Engineer
• OnBase Workview Certification
• Certified OnBase API Engineer (may be obtained after employment)

DAILY DUTIES / RESPONSIBILITIES:
The Integration Services System Engineer will report to the Eligibility & Enrollment Application Management Team, and technical staff. The position is focused on planning, developing, documenting & exchanging knowledge with onsite team using industry best practices.
Duties and responsibilities of the Integration Services System Engineer include performance of the following actions:
• Design optimal solutions that meet functional requirements provided during the discovery and engineering
phases.
• Install, configure and integrate solutions into the Customer environment according to engineering
specifications.
• Custom development of supporting applications and integrations usually using Microsoft tools.
• Handle technical and customer issues as they arise during implementations, escalating issues to other
technical, business, or vendor resources as necessary.
• Aid in development of System Design and specification documents, administrative documentation, and/or
user documentation as needed.
• Maintain and expand knowledge of relevant OnBase modules and various integration tools and techniques
as needed.
• Communicate with Customer regarding solution and software options offering guidance toward the
optimal solution.
• Interact closely with other Tech-Ops departments during project implementation phases.
• Assist with troubleshooting and resolution of support issues as needed.
• Design, develop, and implement OnBase workflows.

Desktop Support Engineer with user data/files transfer, troubleshooting, networking, Windows 10 training, VPN, Adobe Pro/Office 365/ArcGIS installation experience

Job ID: TX-808190001 (95890417)

Desktop Support Engineer with user data/files transfer, troubleshooting, networking, Windows 10 training, VPN, Adobe Pro/Office 365/ArcGIS installation experience

Location: Austin TX (Texas Historical Commission (THC))
Duration: 12 months

Minimum Requirements:
Years Skills/Experience
4 Experience transferring user data and files; troubleshooting and training end-users on functionality of Windows 10 and new computer set up; network and internet connectivity and able to troubleshoot issues; and able to erase data from old computers.
4 Knowledge of VPN and desktop/laptop computer systems; and Adobe Pro, Office 365, ArcGIS (can learn) and other various software installations.

Preferences:
Years Skills/Experience
1-3 Experience with inventory and surplus of state-controlled equipment. (will train)

Assist the THC Helpdesk Specialist with the agency’s computer refresh. Duties include: transferring user data and files; troubleshooting and training end-users on Windows 10 functionality; new computer set-up to include network and internet connectivity; erasing data from old computers; inventory maintenance and control; VPN set-up, installing Adobe Pro, Office 365, and other various software.

808190001_THC.docx

Helpdesk Analyst with ServiceNow and call tracking system experience

Job ID: NC-591989 (95390417)

Helpdesk Analyst with ServiceNow and call tracking system experience

Location: Raleigh North Carolina (NCDHHS)
Duration: 12+ months
Interview – Either Webcam Interview or In Person

Minimum Requirements:
• Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware Required 3 Years
• Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
• Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
• Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
• Analysis of technical and user documentation for technical assistance and support. Required 3 Years
• Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
• Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
• Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

The NC DIT-Transportation is seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team.

The NC DIT-Transportation is seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT’s standard desktop applications to 10,000+ computer users. Provides an understanding and knowledge of applications serving as a strong base for technical expertise in NCDOT products and programs. Ability to work independently to analyze customer’s needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist others with resolutions. Supports end user password resets. Instructs users via phone and/or email on the basic functionality of desktop applications. Follows detailed procedures while making recommendations for routine problem solutions. Takes calls from end users verifying their identity, demographics and communicating effectively to understand their request. Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network related issues. Distributes Agency-wide email communications and notices related to technology issues.

Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Provides updates on work progress to the customer and others using call tracking system. Has significant technical knowledge and serves as a resource for others to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

E-RTR-591989 NC_Resume_Template-AE-591989

(Cancelled) Linux Admin with Red Hat, security patches, account management, troubleshooting, Shell scripting, and Linux v5.10/v6.7 experience

Job ID: NC-592397 (95490417)

Linux Admin with Red Hat, security patches, account management, troubleshooting, Shell scripting, and Linux v5.10/v6.7 experience

Location: Raleigh North Carolina (NCDHHS)
Duration: 04+ months
Interview – Either Webcam Interview or In Person

Minimum Requirements:
expert level Red Hat Enterprise Linux system administration Required 5 Years
Experience with the Installation of operating system security patches Required 5 Years
Experience with user account management Required 5 Years
Experience troubleshooting/resolving operating system malfunctions and performance issues Required 5 Years
Experience with Shell scripting Required 5 Years
Experience with Linux v5.10 Required
Experience with Linux v6.7 Required

The City of New Bern needs an expert level Red Hat Enterprise Linux system admin on an as-needed basis to assist in maintaining their Linux environment. Most work to be performed remotely but some onsite work may be needed for required instances

Day to day support is not required. The contractor will be utilized as requirements materialize throughout the period of performance.

It is anticipated that the majority of services will be delivered via remote access, but onsite support will be required during a one-day initial system orientation session and anytime the required support cannot be delivered remotely.

The City will make every effort to schedule support sessions in advance, but there may be instances in which emergent issues force us to request support with little or no advance notice.

Requirement

Our requirement is for an expert level Red Hat Enterprise Linux system administrator with a minimum of five (5) years’ experience. Preferably, a significant amount of this experience will be with Red Hat Enterprise Linux versions 5.10 and 6.7.

The required services could potentially include any system administration task, but the anticipated most common needs will be as follows. These tasks are not listed in any particular order.

– Installation of operating system security patches
– User account management
– Installation/configuration of backup agent software
– Log review & analysis
– Troubleshooting/resolving operating system malfunctions and performance issues
– File and directory permissions management
– Scheduling cron jobs
– Shell scripting
– Expansion of disk volume sizes
– Working with Oracle DBA personnel to resolve problems that overlap the operating system and database environments

Though not required, some experience with Oracle and Oracle Application Server will be considered a plus.

Technical Environment

The Linux servers for which this support will be provided host the City’s Oracle-based financial, human resources, payroll, and utility billing systems. They are scheduled to be replaced by a new ERP system over the next two years. No major upgrades of their operating systems or Oracle are planned during that time, and only security patches which are absolutely necessary will be installed.

The servers are virtual machines, hosted on VMWare.

Server 1
– Red Hat Enterprise Linux 5.10
– Oracle 11.2.0.3
– Oracle 11.2.0.4

Server 2
– Red Hat Enterprise Linux 5.10
– Oracle 11.2.0.3
– Oracle 11.2.0.4

Server 3
– Red Hat Enterprise Linux 6.7
– Oracle 12.1.0.2

Server 3
– Red Hat Enterprise Linux 6.7
– Oracle 12.1.0.2

The City will maintain Red Had Enterprise Linux subscriptions for these servers. We will also maintain Extended Lifecycle support for the two RHEL 5.10 servers.

NC_Resume_Template-592397.doc

E-RTR-592397.doc

Tableau Developer/Admin with data modeling/management/WH,SQL and SAAS experience

Job ID: NC-587809 (99090417)

Tableau Developer/Admin with data modeling/management/WH,SQL and SAAS experience

Location: Raleigh North Carolina (NCDHHS)
Duration: 12+ months
Interview – Either Webcam Interview or In Person

Minimum Requirements:
Tableau experience Required 2 Years
Tableau Server administration experience in an enterprise environment Required 1 Years
Data Modelling, Data Warehousing, dashboard development, report design Required
Knowledge of Tableau development, practices, techniques, and standards Required 5 Years
Excellent communication skills (written and verbal), problem-solving abilities, Required
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. Required
Familiarity with application-specific processes related to data management, SQL, SAAS, etc. Required

We are seeking a dynamic, customer-oriented, experienced Tableau Administrator/Developer to join the Information Technology Division of the Department of Health and Human Services.

We are seeking a dynamic, customer-oriented, experienced Tableau Administrator/Developer to join the Information Technology Division of the Department of Health and Human Services. This role will interface with key business stakeholders to provide solutions by leveraging Business Intelligence, data and technical skills.

This is a hybrid role. The ongoing configuration, maintenance and support of the Tableau server product, along with operational support of the platform is expected to consume 25% of the role’s time. 50% will be spent on providing a centralized “center of excellence” in the use of Tableau, including the creation and care-taking for our internal user group, connections to key business stakeholders seeking to use the tool, and training staff on Tableau. The remaining 25% is expected to be aligned to consultation on the development of content.

Position Requirements:
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience.

Minimum of 4 years experience in Business Intelligence software development and maintenance with at least 2 years of Tableau experience.

1-3 years of relevant Tableau Server administration experience in an enterprise environment
Expert knowledge of Tableau development, practices, techniques, and standards.
Familiarity with application-specific processes related to data management, SQL, SAAS, etc.
Excellent communication skills (written and verbal), problem-solving abilities, and Strength in understanding and analyzing requirements to deliver solutions within the Tableau platform.

Additional Requirements:
• Must have data modeling experience including best practices and impact analysis.
• Knowledge of Data Warehousing, data modeling, the development of dashboards and report design concepts.
• Experience with installation, configuration and support of Tableau Server and associated Tableau client products.
• Expertise in dashboard and report development using Tableau.
• Expertise with Tableau BI Product Suite as an administrator and developer.
• Strong ability to interface and communicate effectively with business representatives.
• Ability to directly interact with key internal customers effectively.

NC_Resume_Template-NW-587809.doc
E-RTR-587809.doc

Windows/VMWare Admin with Active Directory, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Job ID: IN-8709-1 (99490416)

Windows/VMWare Admin with Active Directory, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Location: COLUMBIA, SC
Duration: 12 months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
Database Platforms MS System Center – Configuration Manager (SCCM) Yes 1 Advanced Currently Using 4 – 6 Years
IT Administration Patch Management Yes 1 4 – 6 Years
Networking & Directories Active Directory Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMWare Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMware vSphere Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs Linux No 1 Advanced Within 6 Months 1 – 2 Years
Specialties Documentation Yes 1
Additional Skills:

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

MICROSOFT SCCM
PATCH MANAGEMENT
ACTIVE DIRECTORY ADMINISTRATION (GROUP POLICY ADMINISTRATION)
WINDOWS SYSTEM/SERVER ADMINISTRATION
VMWARE VSPHERE
VMWARE HORIZON VDI
SOLID DATA CENTER BACKGROUND

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

AVAMAR/DATA DOMAIN BACKUP SYSTEM
PROOFPOINT CYBER SECURITY
AZURE AD ADMINISTRATION
LINUX OS ADMINISTRATION
CLOUD SERVICES ADMINISTRATION
RADIUS
PKI ADMINISTRATION
DNS ADMINISTRATION
ADFS ADMINISTRATION
POWERSHELL SCRIPTING

REQUIRED EDUCATION/ CERTIFICATIONS: BACHELOR’S DEGREE IN COMPUTER SCIENCE, INFORMATION SYSTEMS, ENGINEERING OR TECHNICAL SCIENCE

ROLE SUMMARY/ PURPOSE
The System Analyst will provide support to the Data Center Services Manager and server administration to included: patching, vulnerability, remediation, monitoring, operating system support and upgrades, and server commissioning/decommissioning.

DAILY DUTIES / RESPONSIBILITIES:
* Ensuring that the new infrastructure/servers/products are implemented in accordance with agency requirements
and industry best practices
* Systems security including proper hardening measures prior to server deployment as well as retroactively on
production systems in accordance with MARS-E standards
* Reviewing configurations on existing servers and network infrastructure
* Review and change as needed existing Windows infrastructure
* Troubleshooting and resolving server and infrastructure issues with guidance on resolving end-user issues
* Knowledge transfer to existing staff
* Server and infrastructure documentation
* Assist with daily operations on the server and infrastructure management

Active Directory with VMWare, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Job ID: IN-8709-1 (99490416)

Active Directory with VMWare, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Location: COLUMBIA, SC
Duration: 12 months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
Database Platforms MS System Center – Configuration Manager (SCCM) Yes 1 Advanced Currently Using 4 – 6 Years
IT Administration Patch Management Yes 1 4 – 6 Years
Networking & Directories Active Directory Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMWare Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMware vSphere Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs Linux No 1 Advanced Within 6 Months 1 – 2 Years
Specialties Documentation Yes 1
Additional Skills:

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

MICROSOFT SCCM
PATCH MANAGEMENT
ACTIVE DIRECTORY ADMINISTRATION (GROUP POLICY ADMINISTRATION)
WINDOWS SYSTEM/SERVER ADMINISTRATION
VMWARE VSPHERE
VMWARE HORIZON VDI
SOLID DATA CENTER BACKGROUND

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

AVAMAR/DATA DOMAIN BACKUP SYSTEM
PROOFPOINT CYBER SECURITY
AZURE AD ADMINISTRATION
LINUX OS ADMINISTRATION
CLOUD SERVICES ADMINISTRATION
RADIUS
PKI ADMINISTRATION
DNS ADMINISTRATION
ADFS ADMINISTRATION
POWERSHELL SCRIPTING

REQUIRED EDUCATION/ CERTIFICATIONS: BACHELOR’S DEGREE IN COMPUTER SCIENCE, INFORMATION SYSTEMS, ENGINEERING OR TECHNICAL SCIENCE

ROLE SUMMARY/ PURPOSE
The System Analyst will provide support to the Data Center Services Manager and server administration to included: patching, vulnerability, remediation, monitoring, operating system support and upgrades, and server commissioning/decommissioning.

DAILY DUTIES / RESPONSIBILITIES:
* Ensuring that the new infrastructure/servers/products are implemented in accordance with agency requirements
and industry best practices
* Systems security including proper hardening measures prior to server deployment as well as retroactively on
production systems in accordance with MARS-E standards
* Reviewing configurations on existing servers and network infrastructure
* Review and change as needed existing Windows infrastructure
* Troubleshooting and resolving server and infrastructure issues with guidance on resolving end-user issues
* Knowledge transfer to existing staff
* Server and infrastructure documentation
* Assist with daily operations on the server and infrastructure management

(cancelled) COBOL Developer with CICS web services, DB2, workflow, ETL/Tableau, SSIS, use cases, documentation, .Net, networking/firewalls/VPN, telecommunications and data modeling experience

Job ID: NC-590779 (99090416)

COBOL Developer with CICS web services, DB2, workflow, ETL/Tableau, SSIS, use cases, documentation, .Net, networking/firewalls/VPN, telecommunications and data modeling experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
Experienced in application analysis, design and system integration with COBOL, CICS, CICS Web Services and DB2 Required 7 Years
Experienced in utilizing systems development life cycle processes including workflow analysis, workflow diagrams, requirement solicitation, document Required 7 Years
Experienced with ETL tools and data migration using SQL Server Integration Services (SSIS) Highly desired 1 Years
Experienced with complex user needs through discussion with customers, conveying technical information to clients and promoting an understanding of Required 7 Years
Experienced in complex business functions and system needs, and develop requirements documents, use cases, and other documentation to support develo Required 7 Years
Excellent interpersonal, organizational and presentation skills Required 7 Years
Proven experience writing clear and concise documentation Required 7 Years
Developed and implemented .NET applications Nice to have 1 Years
Utilized Tableau for reporting Nice to have 1 Years
Knowledge of telecommunications network concepts including host to host communications, firewalls, VPN, COTS/MOTS installation and support Nice to have 1 Years
Logical and physical data modeling Nice to have 1 Years

The North Carolina Department of Information Technology – Transportation is seeking an Expert Level Technical Specialist for the State Automated Driver License System (SADLS) development team. This position is needed for continued support of legislative mandates and initiatives required for DMV Systems.
This is an advanced level position that will be responsible for addressing daily support issues for mainframe applications written in COBOL and CICS. The position requires thorough knowledge of COBOL batch jobs utilizing JCL, Zeke and Endevor. This position will also support our CICS Web services. This position will also be involved in data feeds and migration efforts using SQL Server Integration Services (SSIS). The specialist will be asked to also create reports for ad-hoc requests against DB2 tables. The duties will include Help Desk support and Service Account support. The specialist will need to be able to interact with vendors and other third parties. The position requires the ability to handle the implementation of medium to large scale technical efforts and the ability to complete detailed technical documentation. The specialist must be able to effectively communicate, in verbal and written form, consult with the clients and other resources and resolve technical problems. This position also requires the specialist to be self-motivated, able to manage projects and change requests, ensure that project documents are complete, current, accurate and updated and can resolve or escalate issues to management in a timely fashion.

E-RTR-590779.doc

NC_Resume_Template-AE-590779.doc

Desktop support engineer with networking, imaging, data/user profile migration, ServiceNow and printer/peripherals installation experience

Job ID: NC-591294 (96990416)

Desktop support engineer with networking, imaging, data/user profile migration, ServiceNow and printer/peripherals installation experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
• Skilled in different types of computer hardware, mobile devices, software, peripherals and components, networking protocols and communications. Required 7 Years
• Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
• Installing local and network printers and other peripherals. Required 7 Years
• Migrating data and user profiles. Required 7 Years
• Documenting process and procedures related to technical support activities. Required 7 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation organization is seeking a desktop support Expert/Specialist resource for a 12-month engagement to work with our Client Services Team. **TRAVEL REQUIRED**

Client Services analysts use technical expertise, with understanding of business and user needs, to evaluate IT related incidents and service desk tickets in order to appropriately prioritize and provide appropriate solutions. A Client Services analyst will promote positive customer relationships and mentors’ teammates to ensure client satisfaction and organizational success. Client Services takes ownership of customer problems and works with a sense of urgency to resolve these incidents and problems. An analyst will communicate status and progress to the customers in a timely professional manner. All analysts will also provide updates on work progress to Customer Support Specialists and the Service Desk using the call tracking system. A qualified candidate will possess significant technical knowledge and serves as a team member with other analysts to help solve complex problems. Skills include proficiencies with different types of computer hardware, software, peripherals and components, networking protocols and communications. A qualified analyst will know how to image new computers and install the appropriate software for customers. The analyst must know how to install local and network printers along with other peripherals such as scanners. An analyst will be responsible for migrating and protecting user data and profiles as computers are replaced. A candidate should be able to show how they stay abreast of current technologies to better the end users working environment. A Client Services analyst can identify emerging trends relating to issues and problems, then researches and makes suggestions of solutions to solve current and prevent future problems. Client Services analysts communicate with Data Center Operations when modifying user data storage, DHCP reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). The CS analyst will collaborate with application development teams to identify application issues at the customer level and provide technical detail for development teams to accurately identify problems within applications and provide solutions. Also, a CS analyst will work with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management:
Qualified candidates will have the skill to lead projects that require directing the work of others with some latitude on actions or decisions. The candidate should be able to lead team efforts, at the direction of the local Client Services supervisor and/or other management.

Documentation:
This position participates in creating and maintaining documentation of processes and procedures for all areas this position is responsible for (i.e. – software installs, profile transfers, PC replacements). This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).

System Security:
It is the responsibility of all Client Services staff to be aware of DOT and DIT security policies, as well as the security issues directly affecting the systems and technology for which this position is responsible. This position is responsible for implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, transferring or usage in a manner inconsistent with IT Security Policies and standards.

E-RTR-591294.doc

NC_Resume_Template-AE-591294.doc

Healthcare PM (PMP) with vendor management, risk/quality management, MS Project and Government experience

Job ID: NC-590377 (98590416)

Healthcare PM (PMP) with vendor management, risk/quality management, MS Project and Government experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
Project management experience, preferably with large, complex automation implementation efforts involving vendor managment Required 7 Years
Demonstrated Project Management experience on system deployments with multiple clients Required 7 Years
Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability Required
Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years
Strong supervision, organizational, interpersonal and time management skills. Required
Demonstrated presentation, training skills, oral and written communication skills. Required
Solid work experience with project management tools (e.g. Microsoft Project) Required 7 Years
Experience with MS Office Required 7 Years
PMI certification Project Management Professional (PMP) Highly desired
State Government experience Highly desired
Experience managing implementation of a statewide IT project Highly desired

The NC Department of Health and Human Services (DHHS) is a senior project manager to manage the implementation of a statewide IT project. This lead project management role will work with the selected vendor to complete implementation of the system. This position will be responsible for working with senior-level business executives, IT personnel, and business program resources to execute project requirements and manage stakeholder expectations. This position will manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system.
Responsibilities include but are not limited to:
• Developing detailed project schedule, budget and monitoring expenditures
• Developing and maintaining all required project management artifacts following PMBOK guidelines
• Supervising implementation activities, ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately
• Establishing project governance, conducting formal presentations, coordinating with all project stakeholders and ensure that appropriate project controls are instituted
• Serving as an IT management liaison to the business client
• Working with business stakeholders to develop necessary project management, rollout and training plans
• Working with the technical team to ensure technical readiness during implementation
• Working with vendors to manage contract deliverables, oversee all vendor activities to ensure that all the milestones are met
Skills:
The selected candidate must be a results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills.
• Capable of leading effective project meetings that are tailored to the audience
• Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools.
• Ability to write and present effective project materials, including presentations and status reports
• Ability to work effectively with all levels of staff, clients and other IT personnel.
• Ability to effectively identify and resolve system or business process/project issues.
• Ability to build, influence, lead and motivate effective teams towards end results.
• Strong analytical skills.
• Strong written and oral communication skills, including development of project

E-RTR-590377.doc

NC_Resume_Template-NW-590377.doc

Network Security Engineer (CCNA) with LAN/WAN/MAN, MPLS, METRO ETHERNET, VLANS, 802.1Q trunking, VOIP, WIRELESS, SOLARWINDS, PCI/NIST, HIPAA and CDC/CJIS experience

Request ID: IN-8735-1 (96390417)

Network Security Engineer (CCNA) with LAN/WAN/MAN, MPLS, METRO ETHERNET, VLANS, 802.1Q trunking, VOIP, WIRELESS, SOLARWINDS, PCI/NIST, HIPAA and CDC/CJIS experience

Location: Columbia, SC
Duration: 12 Months

SCOPE OF THE PROJECT: SERVES AS NETWORK DESIGN AND PLANNING ANALYST FOR DEPARTMENT. PROVIDES SUPPORT TO STATE AGENCIES, INSTITUTIONS AND VENDORS IN THE DESIGN OF VOICE, VIDEO AND DATA SERVICES. CONSULTS WITH STATE AGENCIES TO MAKE RECOMMENDATIONS FOR THE DESIGN OF VOICE, VIDEO AND DATA NETWORKS. PROVIDES QUOTES FOR EQUIPMENT, DETAILED SUPPORTING NETWORK DIAGRAMS AND ENSURES ACCURATE BILLING OF SERVICES. DETERMINES THE NEED FOR BANDWIDTH, SERVICE CHANGES AND UPGRADES. UTILIZES DTO AND VENDOR PROVIDED TOOLS. COORDINATES IMPLEMENTATION OF NETWORK PROJECTS THROUGH EQUIPMENT AND SERVICE ORDERS, FIELD INSPECTIONS AND AGENCY REPORTS. WORKS WITH OTHER OTIS UNITS TO COORDINATE ACTIVITIES. ASSISTS WITH THE MAINTENANCE OF HARDWARE AND SOFTWARE INVENTORY OF NETWORK DEVICES. PERFORMS ANNUAL MAINTENANCE PROCUREMENT FOR NETWORK INTEGRATION. VERIFIES ACCURATE BILLING OF SERVICES. MUST OBTAIN AND MAINTAIN SECURITY CERTIFICATIONS FOR HIPPA, FTI AND CJIS.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
AT LEAST TWO (2) YEARS OF RELEVANT EXPERIENCE WORKING IN A LARGE, COMPLEX NETWORK ENVIRONMENT.
KNOWLEDGE OF LAN, WAN AND MAN DESIGN
KNOWLEDGE OF DATA TRANSPORT SUCH AS MPLS AND METRO ETHERNET
KNOWLEDGE OF TCP/IP
KNOWLEDGE OF VLANS, 802.1Q TRUNKING
KNOWLEDGE OF VOIP DESIGN AND SUPPORT
KNOWLEDGE OF WIRELESS NETWORKING
KNOWLEDGE OF NETWORK MONITORING TOOLS SUCH AS SOLARWINDS
KNOWLEDGE OF SECURITY STANDARDS SUCH AS THOSE PUBLISHED BY NIST
KNOWLEDGE OF COMPLIANCE REQUIREMENTS SUCH AS PCI AND HIPAA
SKILLED IN WORKING ON LARGE, COMPLEX NETWORKS WITH MORE THAN 150 ROUTERS/SWITCHES/ENCRYPTION DEVICES
SKILLED IN MANAGING MULTIPLE PROJECTS AT THE SAME TIME.
SKILLED IS USING MICROSOFT OFFICE APPLICATIONS INCLUDING WORD, EXCEL AND VISIO.
ABILITY TO COMMUNICATE EFFECTIVELY UTILIZING BOTH VERBAL AND WRITTEN METHODS
ABILITY TO WORK MULTIPLE TASKS WITH COMPETING PRIORITIES.

REQUIRED EDUCATION/CERTIFICATIONS:
A BACHELOR’S DEGREE RELATED TO INFORMATION TECHNOLOGY. RELEVANT EXPERIENCE MAY BE SUBSTITUTED ON A YEAR-FOR-YEAR BASIS.

PREFERRED EDUCATION/CERTIFICATIONS:
CISCO CERTIFICATION (CCNA OR HIGHER)

Experience
Administrative Verbal Communication Skills Yes 1 Advanced Currently Using 2 – 4 Years
Administrative Written Communication Skills Yes 1 Advanced Currently Using 2 – 4 Years
Network Security Experience in projects involving PCI/NIST security implementations and/or audits. Yes 1 Advanced Currently Using 2 – 4 Years
Network Security HIPAA Security Yes 1 Advanced Currently Using 2 – 4 Years
Networking & Directories CISCO SWITCHES Yes 1 Advanced Currently Using 2 – 4 Years
Networking & Directories Local Area Network (LAN) Yes 1 Advanced Currently Using 2 – 4 Years
Networking & Directories VOIP Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs Wide Area Network (WAN) Yes 1 Advanced Currently Using 2 – 4 Years
Packaged Applications Microsoft Office Suite Yes 1 Advanced Currently Using 2 – 4 Years
Protocols Ethernet Yes 1 Advanced Currently Using 2 – 4 Years
Protocols Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM Yes 1 Advanced Currently Using 2 – 4 Years
Software Framwork SolarWinds Yes 1 Advanced Currently Using 2 – 4 Years
Specialties encryption Yes 1 Advanced Currently Using 2 – 4 Years
Specialties Experience with security and data classification related to CDC, HIPAA, and CJIS Yes 1 Advanced Currently Using 2 – 4 Years
Specialties Network Yes 1 Advanced Currently Using 2 – 4 Years

Additional Skills:
At least (2) yrs relevant experience working in a large, complex network environment; Knowledge of LAN, WAN and Man design; Knowledge of Data Transport such as MPLS and Metro Ethernet; Knowledge of TCP/IP; Knowledge of VLANs, 802.1Q trunking; Knowledge of VoIP Design and Support; Knowledge of wireless networking; Knowledge of network monitoring tools such as SolarWinds; Knowledge of security standards such as NIST; Knowledge of compliance requirements PCI and HIPPA; Skilled in working on large, complex networks with more than 150 routers/switches/encryption devices; Skilled in multitasking; Skilled in Microsoft Office Suite, (Word, Excel, and Visio); Ability to communicate effectively-written and verbal;