Healthcare BA/Solution Delivery Analyst with technical writing, SharePoint, Project Web App, JIRA, Confluence, eGRC, DBA, Networking and MMIS experience

Request ID: IN-8419-1 (912591024)

Healthcare BA/Solution Delivery Analyst with technical writing, SharePoint, Project Web App, JIRA, Confluence, eGRC, DBA, Networking and MMIS experience

Location: Columbia SC
Remote Work Availability: 25%
Duration: 12+ Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 5+ years coordinating complex business and technical architecture projects
2. 5+ years of experience in the authoring and management of technical documents and artifacts

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Prior experience in working with MS SharePoint, Project Web App, Jira, Confluence and eGRC systems.
2. Prior Health Information Technology and/or Program experience.
3. Prior Data Base Administration or Network Administration experience

REQUIRED EDUCATION/CERTIFICATIONS:
1. College Degree required. Preference will be given to, in no particular order:
a. BS degree in Business, Computer Science or similar discipline.
b. BA or BS degree in Public Administration, Public

This Business Analyst position will be working with cross-functional teams to help implement a new set of NoSQL-based database technologies in the Medicaid environment, which will be used to manage data interchange between client and all data trading partners. The successful implementation of these database technologies is critical to the overall success of the Replacement Medicaid Management Information System (RMMIS) program and the agency’s migration away from its legacy mainframe solution. The technologies associated with this effort are highly specialized and require a candidate who is well versed in structured and unstructured data management, as well as data governance, system integration, and project management. Experience in all required areas is rare in a single candidate, but because client has a critical need for a single resource with this experience profile, we are willing to increase the hourly rate for the position to attract appropriately skilled individuals to apply.

SCOPE OF THE PROJECT:
client is seeking an expert Solution Delivery Analyst to work directly with the Deputy Director/ CIO and OIM leadership team to ensure the successful completion of complex solution architectures in accordance with the CIO/COO’s vision for the Medicaid Enterprise System and integration of all agency systems of record into a coherent system of systems.

DAILY DUTIES / RESPONSIBILITIES:
The Solution Delivery Analyst will serve as a liaison between the Deputy CIO and Office of Information Management (OIM) team to facilitate clear articulation and delivery of MES solutions to business process needs.
The Solution Delivery Analyst will work with various internal teams including Agency Leadership, Project Directors/Project Managers, Technical Directors/Developers, Business and Technology Stakeholders/Subject Matter Experts (SMEs) and other Agency staff to gather and generate artifacts needed to support additions or changes to the MES.
We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Essential Responsibilities:
1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to understand the goals and objectives of complex information systems
2. Participate in design level discussions to provide recommendations on document and artifact deliverables based upon administrative, technical and management aspects of the agency IT transformation initiative, including realization of the Medicaid Enterprise System (MES) and constituent components
3. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
4. Organize and write supporting technical and project documents as needed
5. Revise documents as changes or modifications to information systems and services occur
6. Organize and maintain a document repository of all documents and artifacts

Program Experience:
Current experience with business process management and/or enterprise architecture coupled with a “hands-on” technology background is strongly desired and will be given the highest weight. Experience must include well documented success in the creation and performance of processes and procedures supportive of a compliant enterprise architecture.
Experience with development and management of Risk Management Framework tasks and artifacts, as related to the System Development Life Cycle (SDLC) is ideal.
Experience with multi-tenant environments, cloud services and vendor interface management would be considered desirable for this position.
Current experience with Medicaid, Social Services, or similar public benefit programs is preferred but not required.
Qualified applicants will have Organizational Change Management and/or Enterprise Content Management program experience.

Technical Knowledge:
Experience related to any or all the following technologies would be considered desirable for this position:
• Medicaid Management Information Systems (or other Health Information Technologies)
• Network Design and System Architecture
• IBM System 390/zSeries
• Linux and Windows servers
• Experience with Database Administration and/or Release Management is preferred but not required.
• Experience with Robotic Process Automation (RPA) and/or Business Process Management (BPM) would be valuable for this position.

General Duties and Responsibilities:
1. Assist (and often lead) in the design, development, implementation and/or ongoing maturation of client artifacts
2. Participate in audit and assessment of internal agency systems as well as business partner/service provider information systems
3. Participate in third-party audits and/or assessments of agency and business partner systems
4. Utilize Microsoft Office software suite, eGRC system, Bizagi, Atlassian and other products to document and report on information gathered during OIM efforts
5. Collaborate with agency leadership, business partners and other parties/stakeholders to provide recommendations on business processes and technical architecture

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