Desktop Support Technician with Intel/AMD systems, Office/O365, PC swapping, LAN printing/scanning and Windows experience

Job ID: NC-564483 (93290608)

Desktop Support Technician with Intel/AMD systems, Office/O365, PC swapping, LAN printing/scanning and Windows experience

Location: 3700 Wake Forest Rd, Raleigh, NC (NCDIT)
Duration: 12 months
Interview: In-person ONLY

Skill Required / Desired Amount of Experience
Must possess strong customer service skills and the ability to communicate to both technical and non-technical personnel Required 3 Years
Needs moderate knowledge and demonstrable skills with Intel/AMD-based computing equipment Required 3 Years
Needs moderate knowledge and demonstrable skills with Microsoft Office, and O365 Required 3 Years
Require experience in PC swap outs Required 3 Years
Strong organizational skills required Required 3 Years
Knowledge and demonstrable skills with LAN-attached printing/scanning devices Required 3 Years
Knowledge and demonstrable skills with Windows OS Required 3 Years

This is a temporary staff position required to assist in completing 2400 PC refreshes in the next 1.5 years. We have many PCs to replace due to the XP Remediation project that was completed 4 years ago where we had to refresh managed desktops to WIN 7 to be compliant with Microsoft.

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