Job ID: MNCity-Deskside (96590724)1P
Desktop Support Engineer with Windows imaging, SCCM and ticketing/incident management experience
Location: Minneapolis MN (City)
Duration: 4 months
Positions: 2 (2/2)
Interview: In-person
References: 3Demonstrated expertise in Imaging Microsoft OS Windows 7 & Windows 10 environments
Ability to follow structured policy and procedures in an IT environment
Demonstrated expertise in problem solving in a complex environment
Demonstrated expertise in managing incidents and requests from a ticketing system and maintain related incident resolution history and documentation
Demonstrated experience working in a team environment, showing strong internal and external customer focus, and establishing and maintaining effective relationships
Assist in maintaining hardware and systems inventories, ensuring they are kept up¬ to-date and as accurate as possible
Ability to lift and palletize heavy equipment (PCs, monitors, printers)
Available to use personal vehicle to deliver IT assets to the recipient
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