Desktop Support Engineer with Windows imaging, SCCM and ticketing/incident management experience

Job ID: MNCity-Deskside (96590724)1P

Desktop Support Engineer with Windows imaging, SCCM and ticketing/incident management experience

Location: Minneapolis MN (City)
Duration: 4 months
Positions: 2 (2/2)
Interview: In-person
References: 3Demonstrated expertise in Imaging Microsoft OS Windows 7 & Windows 10 environments
Ability to follow structured policy and procedures in an IT environment
Demonstrated expertise in problem solving in a complex environment
Demonstrated expertise in managing incidents and requests from a ticketing system and maintain related incident resolution history and documentation
Demonstrated experience working in a team environment, showing strong internal and external customer focus, and establishing and maintaining effective relationships
Assist in maintaining hardware and systems inventories, ensuring they are kept up¬ to-date and as accurate as possible
Ability to lift and palletize heavy equipment (PCs, monitors, printers)
Available to use personal vehicle to deliver IT assets to the recipient

RTR MNCity.docx

References.doc

Deskside Services – skills

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