Commercial Insurance Senior Architect with Reinsurance, P&C carriers, brokers, TOGAF, Zachman, waterfall, Agile, SAFE, wagile, cloud, DevOps and data curation patterns experience

ID: 176440 (910091122)

Commercial Insurance Senior Architect with Reinsurance, P&C carriers, brokers, TOGAF, Zachman, waterfall, Agile, SAFE, wagile, cloud, DevOps and data curation patterns experience

LOCATION – Charlotte NC
Account – AIG
12 months

· Senior Architect Resource needed to assist with the development of global capability strategy roadmaps (ex. Reinsurance, Booking, Rating, etc.) defining current, transitional and target state conceptual views.
· Resource should have 10+ years of development and/or architecture experience with Global P&C carriers, brokers or software providers serving the Global P&C space.
· Working experience with TOGAF or Zachman based frameworks, waterfall, Agile (SAFE), and “wagile” delivery methodologies, and new technology paradigms (ex. cloud, micro-services, open source, DevOps, API’s, “as a service” capabilities, data curation patterns).
· Excellent communication, documentation, and presentation skills are critical.

UI/UX Developer with HTML, PHP, SQL, MySQL, JavaScript, Ajax, VBScript, Crystal Reports and Pervasive Btrieve DB experience

Job ID: UT-66853 (90091121)

UI/UX Developer with HTML, PHP, SQL, MySQL, JavaScript, Ajax, VBScript, Crystal Reports and Pervasive Btrieve DB experience

Location: Salt Lake City (UT) DOH
Duration: 1-5 years
Positions: 1 (1/n)
Interview: In-person or webcam/phone
Assessment: JavaScript and PHP (see instructions: http://innosoul.com/wp-content/uploads/2019/11/Skills-Assessment-Instructions.pdf)

Must have:
HTML
PHP
SQL
MySQL
JavaScript
Ajax

Good to have:
VBScript – Since we are removing the VBScript from the applications and replacing it with JavaScript (or similar), knowledge of VBScript would be helpful, but isn’t required.
Crystal Reports
Pervasive Btrieve DB – Most of our application databases have been moved from Btrieve to MySQL. However, there are a couple of older programs still in Visual Basic/Btrieve that we need to convert.

Minimum Mandatory Requirement Form (2).xlsx

E-RTR.doc

Database Architect with Oracle, SQL Server, data analysis/modeling, Agile/Scrum and design experience

Job ID: MI-615872 (910091122)

Database Architect with Oracle, SQL Server, data analysis/modeling, Agile/Scrum and design experience

Location: Lansing MI (DIFS)
Duration: 12 months
Interview: In-person
Interview dates: 11/25 and 11/26. In person interviews are preferred and will only be one step. Web interviews are possible as a first step, but will need to come in for an in person interview as the second step if requested. Please confirm what option and date(s) work best for your candidate.

Skill Required / Desired Amount of Experience
Extensive experience in the Information Technology field as a developer, application architect, or database architect. Required 12 Years
Effective communication and collaboration skills working with business and technology partners Required 8 Years
Experience with relational databases including Oracle and Microsoft SQL Server Required 8 Years
Experience in data analysis, modeling, and database design Required 6 Years
Experience in data modeling; including conceptual, logical and physical Required 4 Years
Hands-on experience with data modelling tools Highly desired 2 Years
Experience with Agile/Scrum development environments Highly desired 2 Years

Overview:
The Michigan Department of Insurance and Financial Services’ (DIFS) is beginning its modernization efforts to replace its primary business application, OBase. This effort will require analysis of both the content and structure of the underlying Oracle database containing 600+ tables, modeling and design of a new Oracle or MS SQL Server database, and migration of existing data to the new database.
Candidate for this position must have excellent soft skills as this person will work closely with both the business and technical teams.

Job Description:
• Support the modernization effort from a data perspective by working closely with both business and technical teams
• Perform current state data model assessments/target data models and gap analysis
• Analyze legacy database, including both data content and structure to derive necessary information
• Define and analyze data requirements needed to support business processes
• Counsel with Subject Matter Experts on specific topics in order to accurately capture existing business rules/principles
• Establish data modeling naming standards, abbreviations, guidelines and best practices
• Develop and maintain conceptual, physical and logical data models
• Drive the data model review process and solicit user’s feedback
• Propose new database architecture, support data migration from an existing Legacy system to a new structure

Years of Experience:
• 12 or more years of experience in the Information Technology field.

Skills:
• Experience supporting a business from the data perspective with a strong business understanding
• Experience building and validating data models
• Experience using data modeling tools
• Expert understanding of relational databases and proficiency in writing queries (SQL and PL/SQL)
• Expert understanding of database design tradeoffs, impacts on user expectations and performance levels
• Experience in defining and enforcing data standards, procedures, and guidelines to ensure data integrity, dependability, quality and usability
• Experience developing and publishing data architecture standards/guidelines governing data services, data security and privacy, and data integration
• Strong knowledge of data governance standards
• Ability to develop data migration strategies for moving, duplicating, retiring data from legacy systems to new applications
• Proven ability to establish a high level of trust and confidence in both the business and IT communities
• Strong teamwork and interpersonal skills at all levels
• Proven influencing skills, strong collaboration, and mentoring capabilities
• Ability to communicate effectively to all levels of the organization in a proactive, contextually appropriate manner
• Strong organizational skills
• Proven track record of achieving results in challenging environments
• Experience in Agile/Scrum development environments

MI_Resume_Template-JT-615872.docx

IIB developer with MQ, WSDL, SOAP, JMS, MB/Message Broker, ESQL, DFDL, REST web services, DataPower, BPM, WAS, ESB, WPS, ILOG, Modeler, Monitor and HA experience

ID: 174517 (98091122)

IIB developer with MQ, WSDL, SOAP, JMS, MB/Message Broker, ESQL, DFDL, REST web services, DataPower, BPM, WAS, ESB, WPS, ILOG, Modeler, Monitor and HA experience

Client: BNY-Mellon
NYC
12 months

Five+ years of Experience
Development using IIB V9.0 IBM Message Queuing (MQ) V6.0/V7.0/V7.5;
Standards/technologies that enable messaging, including XML, WSDL, SOAP, JMS, HTTP and SSL;
Integration patterns and the role of IBM Message Broker (MB) / IIB in integration;
IIB v 9 or Message Broker v 7 or 8 programming with DB/Compute/Mapping/MQ nodes (with Extended Structure Query Language (ESQL) included);
IIB v 9 or Message Broker v 7 or 8, Message Queuing v 7 or 8 in development of Message Flows, Message Set, DFDL, ESQL, SOAP & REST Web Services;
Building batch and real time work flows and associated deployment into IIB/MB nodes;
Troubleshooting and resolving critical issues with IIB/MB and MQ in Integration Layer;
DataPower integration;
Other products in the IBM Business Process Manager (BPM) and SOA product stack including WebSphere Application Server, Enterprise Service Bus (ESB), Process Server, Modeler, Monitor and ILOG;
Participate in the functional and technical design of the integration components;
Creating system design/solution design for integration patterns at enterprise level;
Different type of performance testing, writing performance testing scripts, metrics collection and fine tuning of the interfaces; and
Installation and configuration of IIB / WMB software and associated nodes, IS, adapters, data sources in High Availability (HA) would be an added advantage.

Automation Tester with HP Test Director/Quality Center, QTP, SQL, Curam, UNIX and Selenium experience

Request ID: NC-615771 (94091121)

Automation Tester with HP Test Director/Quality Center, QTP, SQL, Curam, UNIX and Selenium experience

Location: Durham, NC (NCDHHS)
Duration: 10+ Months
Interview : Either Webcam or In Person

Minimum Requirements:
Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years
Experience testing web, GUI, client/server, and database applications. Required 5 Years
Experience with requirements analysis and automated test cases/script development. Required 5 Years
Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years
Strong analytical and problem solving skills. Required
Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required
Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required
Ability to work in a rapidly changing environment. Required
Stable work history Required
Experience with testing Curam products. Highly desired 1 Years
Experience testing for a health and human services project. Highly desired 1 Years
Experience with executing SQL to validate or test. Desired 6 Months
Experience navigating on a UNIX platform. Desired 6 Months
Experience developing and executing Selinium automation test scripts. Desired 6 Months.

NC FAST requires the services of a Test Scripts Writer to support development and implementation of NC FAST modules.

The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.

E-RTR-615771-INNOSOUL.docx

IT Infrastructure PM (PMP/CSM) with Waterfall/Agile/hybrid, JIRA, Smartsheet, Planview, Office 365, WebEx/Skype/One Drive, Footprints and networking experience

Job ID: ME-16030 (911091119)

IT Infrastructure PM (PMP/CSM) with Waterfall/Agile/hybrid, JIRA, Smartsheet, Planview, Office 365, WebEx/Skype/One Drive, Footprints and networking experience

Location: US-ME-Augusta
12 months

Responsibilities:
The primary role of the Technology Infrastructure Sr. Project Manager is to manage and track a key infrastructure project with Maine Revenue Service. You will work with the Infrastructure teams to assure initiatives are tracked properly and are delivered on time and within budget successfully. This individual will manage multiple tasks with multiple teams, while monitoring and driving them to closure.

Specific duties & responsibilities will include but are not limited to:
• Work closely with Infrastructure team and contractors to drive technical project.
• Create and drive plans to delivery by leveraging the input, knowledge, and direction of surrounding teams and subject matter experts.
• Manage and track multiple simultaneous work streams working with multiple teams and 3rd party vendors.
• Responsible for high quality deliverables.
• Demonstrate broad knowledge of Enterprise Technology infrastructure solutions.
• Take responsibility for overall progress and use of resources on the project.
• Proficient in Waterfall, Agile and hybrid methodologies.
• Ensure key project objectives are understood and met, ensuring that the team members understand the requirements and meet the goals in time.
• Ensure all groups are adequately consulted and are satisfied with each deliverable as it effects their specialist area.
• Track and monitor progress via Jira, Smartsheet and Planview. Develop weekly status reports to be delivered to the office of IT and the lead Project Manager.
• Ability to escalate issues that may affect timelines and ability to provide suggestions for logical solutions.

Qualifications:
The Technology Infrastructure Sr. Project Manager required skills:
• 8+ years Project Management Experience
• Demonstrated experience managing large, complex technology initiatives involving multiple subgroups or teams. IT experience with State Governments a plus.
• Excellent interpersonal skills as well as proven written and oral communication skills, and the ability to present ideas in business-friendly and user-friendly language.
• Strong interpersonal, communication, and negotiation skills to help influence and work with others collaboratively and constructively.
• Well versed in Desktop technologies (Windows7/10, Macintosh and Office 365) Collaboration technologies (WebEx, Skype, One Drive), Server Technologies, Database, and Network Technologies.
• Proficient in ticketing and project management tools; JIRA, Footprints, Planview.
• Good prioritization skills, to balance key priorities.
• Strong analysis and problem-solving skills.
• CSM – Scrum Master Certification.
• PMP Certification a plus.

C# Web Developer with MVC, Web Forms, responsive, CSS3, Javascript, RESTful web services, Stored Procedures, security, OLTP normalization and GIT/DevOps experience

Job ID: VA-614577 (910091120)

C# Web Developer with MVC, Web Forms, responsive, CSS3, Javascript, RESTful web services, Stored Procedures, security, OLTP normalization and GIT/DevOps experience

Location: Richmond VA (ELECT)
Duration: 12 months
Interview: In-person
Positions: 2 (2/4)

Experience programming in C#, MVC, and Web Forms Required 8 Years
Experience with responsive design practices, CSS3 and Javascript Required 7 Years
Experience with object-oriented programming including encapsulation, inheritance, and polymorphism Required 7 Years
Experience with RESTful web services Required 7 Years
Experience writing Stored Procedures Required 7 Years
Knowledge of application security Highly desired 5 Years
Experience with OLTP normalization Highly desired 5 Years
Experience developing and troubleshooting enterprise-grade web applications Highly desired 5 Years
Experience with GIT and DevOps environments Highly desired 5 Years

We are looking for two C# web developers. These Developers will work primarily supporting and improving our existing portfolio of applications. We have one legacy Web Forms application and several MVC web applications.

Must have:
Experience programming in C#, MVC, and Web Forms;
Experience with responsive design practices, CSS3 and Javascript.
Experience with object-oriented programming including encapsulation, inheritance, and polymorphism;
Experience with RESTful web services.
Experience writing Stored Procedures;

Good to have :
Knowledge of application security;
Experience with OLTP normalization.
Experience developing and troubleshooting enterprise-grade web applications;
Experience with GIT and DevOps environments

VA_E-RTR_614577.doc

ITSM Governance Consultant with ITIL, IM, CM, PM, RAID tracker, ISO, COBIT, Six Sigma experience and Agile/Lean Certification

Job ID: VA-614962 (98291120)

ITSM Governance Consultant with ITIL, IM, CM, PM, RAID tracker, ISO, COBIT, Six Sigma experience and Agile/Lean Certification

Location: Richmond VA (VDOT)
Duration: 8 months
Interview: In-person

Skill Required / Desired Amount of Experience Expertise Rating
Experience in ITSM practice in managing various ITIL process roles Required 8 Years
Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc. Required 4 Years

Required Qualifications:
6 – 8 Year of overall experience in ITSM practice in managing various ITIL process roles.
3 – 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc.
Should have excellent process understanding, experienced in process designing and process mapping in at least 2 ITSM Engagements.
Should be practitioner in the area, focused on core IT Service Management / ITIL functions.
ITIL v4 Expert/

Desired Skills :
Experience with implementation in medium to large organization
State Government experience preferred
Ability to facilitate meetings with
Project Management methodology such as Agile, Lean etc. Certification will be preferred.
Knowledge and experience of ISO 21500:2012, ISO 20000, ISO 9001, Six Sigma & COBIT
Should possess strong Analytical, Problem Solving, Leadership, Negotiation and liaising skills.
Strong client engagement and Presentation skills.
Should be an excellent team player.

*local candidates strongly preferred
*ALL candidates MUST be able to attend a personal interview (NO phone interviews, NO Skype, NO exceptions), if requested.

The ideal candidate will assist with all aspects of review, analysis, recommendations and implementation of ITSM within a large State Government agency. The role will facilitate governance forums (for operational governance and tactical governance), frequency to be determined. Responsibilities will include the following: maintain a consolidated Risks, Assumptions, Issues, Dependencies (RAID) tracker, provide escalations to internal teams as ‘early warning indicators’ to project implementation. Ensure generation of periodic status updates at overall Executive Leadership level. Consultant will be responsible for portions of implementation, leading small teams, performing and reviewing detailed analysis and developing solution recommendations. Provide support to internal team in the area of ITIL process definition. Must be able to work independently and as part of larger team.

Roles and responsibilities:
Work closely with agency ITD Leadership to facilitate creation, implementation and monitoring of an effective Governance & quality assurance framework
Assess current maturity of ITSM and work with internal team to build roadmap for ITSM implementation
Provide guidance to set standards and processes, within the context of IT service priorities
Assist with development of internal controls, best practices initiatives by proactively exploring control deficiencies associated with IT systems and processes
Implement the Governance & quality assurance framework
Ensure internal controls and process compliance across IT organization through regular audits, following a risk-based approach that balances efforts with risks, risk identification and management / mitigation
Ensure all communications are clear, effective and appropriately targeted
Responsible for coaching the project team and encouraging compliance to processes. Analyses as-is process of ITIL v4 aligned Service Management (Service management lifecycle) for the SM tower.
Provides subject matter expertise to process Owners and process working group members on ITIL v4 and Service management.
Gathers requirements on ITIL v4 aligned service management processes.
Finalizes process flows and process assets and facilitating process definition
Assist with service management process architecture and process assets.
Coordinates with team to provide the right inputs for process definitions.
Reviews the deliverables provided by the team before they are presented to the process owners and stakeholders.
Conducts impacts assessment of process managers.
Ensure Stakeholder management of process owner/Managers.
Escalating issues related to respective project/work stream to the engagement team.

VA_E-RTR_614962.doc

Java Developer with web services, Oracle Reports, production support, SQL, configuration management and debugging tools experience

Job ID: ME-16025 (97191119)

Java Developer with web services, Oracle Reports, production support, SQL, configuration management and debugging tools experience

Location: US-ME-Augusta
12 months
W2 (GC/USC)

Responsibilities:
The Java Developer will develop software that will allow the BMV to connect via web services to the new judicial software that is currently in development.
• This programmer is responsible for analysis, coding, component and assembly testing, documentation and placing in production of all application code for the BMV. This position will be assigned production support, develop and integrate new functionally and testing with the end users while working closely with other developers.
• Maintenance of Java Code 1.8
• Maintenance, update, creation of Oracle Reports 10Gz
• Code enhancement and development programs and/or required fixes to production problems using the functional and technical programming standards.
• Test enhancement and development programs.
• Utilize configuration management tools, design tools, debugging tools, software code, management tools, and any other environment specific tools necessary to create, test, and implement an application.
• Follow quality standards.
• Support installation of application releases into production as directed.
• Communicate accurate and useful status updates.

REQUIRED:
• Java: Intermediate; 4+ years’
• SQL: Intermediate; 4+ years’
• Strong written and communication skills

POS/Production Support Engineer with Card Payment software, ServiceNow (must), MS Access/Visio and BA experience

Job ID: NC-606123 (96991119)

POS/Production Support Engineer with Card Payment software, ServiceNow (must), MS Access/Visio and BA experience

Location: Raleigh NC (DOT)
Duration: 12 months
Interview: In-person or webcam

Skill Required / Desired Amount of Experience
BS/BA degree in Computer Science or equivalent education and work experience in a distributed web services and/or enterprise software environment. Required 7 Years
Experience providing production support or similar role. Required 7 Years
Strong working knowledge of office applications, i.e. MS Excel, MS Word, Visio, MS Access and PowerPoint. Required 7 Years
Written and verbal communications are clear, concise and achieve intended objectives. Required 7 Years
Problem Diagnosis skills, i.e., root cause analysis, discovery, replication, troubleshooting, resolution, verification, communication and escalation. Required 7 Years
Experience with Service Now Required 3 Years
Experience in retail Point Of Sale and Card Payment software solutions Required 2 Years
Experience in business systems analyst support or similar role. Required 7 Years
Experience in documenting business processes & creating process flows Required 7 Years

The candidate will join the iNovah Payment Card Support team as a Lead Analyst and must demonstrate that they have the following knowledge skills and abilities.
• Strong working knowledge and skills in all areas of Business Analysis in the SDLC life cycle of a project.
• Ability to lead project teams and institutional leadership teams for problem analysis, solution identification, implementation, and delivery.
• Ability to act as a communication conduit between key business users and the IT development team to translate business needs into project requirements documentation.
• Experience in business requirement elicitation and gathering techniques like Brainstorming sessions, project meetings and coordinating various technical and managerial teams at all levels including clients, business users and Subject Matter Experts (SME’s).
• Ability analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Ability to develop Requirement Traceability Matrix’s as apart of Reengineering process in the Business Process Design.
• Knowledge of end-to-end business processes and existing business applications to evaluate how new project requirements impact those processes and ensure integrity throughout the entire process
• Ability to develop current As-Is and desired To-Be Use cases and workflow diagrams to visually represent challenges, risks, and opportunities for process improvements.
• Skills in developing project plans and associated project documents to effectively manage projects.
• Demonstrate attention to detail in all phases of the business analysis and project management lifecycles
• Ability to investigate and document Issues and tickets in ServiceNow from the deployment/project team and determine appropriate actions to be taken.
• Identify common issues and develop appropriate documentation, training, and/or tip sheets for (or in conjunction with) functional users
• Determine appropriate need and method for keeping team members, customers/stakeholders, and management informed.
• Develop test plan, test cases and training documentation using defined standards.
• Experience in performing functional, systems, regression, and integration testing.
• Experience conducting User Acceptance Testing activities and documenting issues
• Document and provide support for end user training including developing training materials.
• Must be a "self-starter" who identifies, resolves and reports on issues in a timely and effective manner. (optional)
• Able to work easily as part of a team as well as able to work independently; develop and coach others and be creative, with the ability to come up with new ideas. (optional)

E-RTR-606123.docx

Telecom Technician (Security+/CCNA/CISSP) with PBX, Nortel/Avaya, Air Bus Vesta E911, VOIP, ALI experience

Request ID: MI-615504 (94291119)

Telecom Technician (Security+/CCNA/CISSP) with PBX, Nortel/Avaya, Air Bus Vesta E911, VOIP, ALI experience

Location: Alpena, MI 49707
Duration: 12+ Months
Interview : Either Webcam or In Person

Minimum Requirements:
Ability to troubleshoot and repair telecommunications switch(es) and Private Branch Exchange (PBS) configurations and the associated equipment Required 2 Years
Candidate must have experience in maintaining Nortel/Avaya CS1000E PBX, Nortel/Avaya Call Pilot Voicemail and the Air Bus Vesta E911 systems Required 2 Years
Must be knowledgeable of voice-over IP (VOIP) protocols and telephones and have demonstrated troubleshooting abilities as relates to VOIP Required 2 Years
Candidates must have a demonstrated background in customer service orientation, issue resolution, and ability to train end customers Required 2 Years
Candidates must have the ability to work autonomously – independent of direct supervision Required 2 Years
Candidates must have or be able to obtain military security clearance of at least Secret Clearance Required 2 Years
Candidates should have Security+ certification; or ability to obtain within 90 days of hire. Required 2 Years
Citizenship and an I-9 verification is required along with drug testing. Required 2 Years
Experience with the Automatic Location Identification (ALI) database that works with the E911 system Nice to have 2 Years
Background or experience with installation of components that support a WiFi network Nice to have 2 Years
Military background and/or experience and knowledge of military operations Desired 2 Years
Candidates with additional network certifications (A+, CCNA, CISSP, etc) Desired 2 Years
Candidate must have active driver’s license Required .

Installs, configures, and supports an organization’s telecomm requirements and commercial WiFi network and infrastructure.

The employee(s) assigned to this position works daily resolving customer issues, troubleshooting and resolving telephone and telephone switch issues and maintaining the base Emergency 911 phones. Additionally, this position is tasked to act as the primary point of contact for maintaining the base owned WiFi equipment that supports the commercial WiFi across the installation.

Years of Experience:
2-4 years of experience in the field or in a related area.

Job Description:
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Provide Voice and Data Telecommunications support to ensure the operation of the Nortel/Avaya CS1000E PBX, Nortel/Avaya Call Pilot Voicemail, and Air Bus Vesta E911 at the Alpena CRTC. Service requires the contractor to independently survey the installation area to determine work methods, tools, and materials required to accomplish the project. Requires the operation of computer and voice systems devices, repair and maintenance of same, and administrative support to the program.

Install, inspect, repair, and maintain all internal voice and data switch assets, including equipment, cables, and wires, located at the Alpena CRTC.

Independently review work orders and layout sheets, building plans, floor plans, circuit schematics and descriptions, and manufacturers’ technical guidance to select equipment and circuits required.

Install equipment (i.e. backboards, relay racks, central processor unit, trunk cards, line cards, and station cards) to ensure the desired number of lines and stations are provided.

Ensure all technical devices, computers, telecommunications components and devices, are operational for use. Demonstrate and explain features and proper use of all new equipment installed.

Understand the use of Open Systems Interconnection (OSI) model to include networking and basic Internet Protocol (IP) configurations.

Schedule with building custodians to access the telecommunications rooms.

Review and update telephone switch configurations with phone roster information for all Alpena CRTC employees. Ensure that telephone switch configuration documents are updated as changes are made, and backups are performed after the changes. Ensure updates are made to the Automatic Location Identification (ALI) database to provide accurate information to the E911 system

Maintain equipment (Nortel/Avaya CS1000E PBX, Nortel/Avaya Call Pilot Voicemail, and Air Bus Vesta E911) as necessary, to include operational testing, repair, and troubleshooting of identified systems, across the Alpena CRTC.

Troubleshoot telecommunications problems as they occur in the telecommunications switch and Private Branch Exchange (PBX) configuration and associated computer equipment. Perform tests to verify that the newly installed equipment functions properly.

Install, maintain, and configure voice-over Internet protocol (VoIP) telephones.

Troubleshoot, test, and monitor commercial telecommunication circuits to ensure connectivity

Extract and release information from Alpena CRTC databases, phone switches and call detail systems, according to specific criteria and in strict compliance with established policies, procedures and/or regulations.

Provide support for client departments on specific requests and/or programs.

Perform voicemail support to customers to include mailbox setup and password resets.

Knowledge of copper core and fiber optic transmission principles

Knowledge of telecommunications and information system cabling is highly desirable

For any candidate with previous military experience, please note that an honorable discharge is required as part of the Security Clearance process (among others) – so any candidate with a discharge other than honorable would not meet the required specifics.

Must possess a Security+ Certification – If candidate does not have a Sec+ must be able to obtain with 90 days of employment

Security Clearance of Secret a requirement – – If candidate does not have then presenting company must show ability to initiate and complete a Security clearance

Drivers License is a requirement

MI_Resume_Template-615504.docx

Healthcare BA with PL/SQL, RTM, Testing, UAT, FRS, SDD, JIRA, ALM, regulatory system testing and PM experience

Request ID: TX-52909014 (97191122)

Healthcare BA with PL/SQL, RTM, Testing, UAT, FRS, SDD, JIRA, ALM, regulatory system testing and PM experience

Location: Austin, TX
Duration: 12+ Months
Interview : In-person only

Minimum Requirements:
Years Skills/Experience
7 Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner
7 Strong verbal and written skills in communicating with technical, non-technical staff and different levels of users.
5 Skilled in meeting facilitation and requirements gathering.
5 Skilled in developing and documenting business process flows.
5 Skilled with Database query languages (SQL, PL/SQL)
5 Skilled in developing Requirements Traceability Matrices.
5 Skilled in developing and executing Test Scripts.
5 Skilled in developing Test Plans and coordinating User Acceptance Testing.
5 Strong understanding of Software Development Lifecycle and Project Management Lifecycle.
4 Review documentation, such as Functional Requirement Specification (FRS), System Design Description (SDD) and release notes
3 Experience using JIRA or ALM for managing project/sprint tasks.

Preferences:
Years Skills/Experience
1 Experience with Health and Human services or Child Care Licensing.
1 Experience using and/or testing automated regulatory systems.

The workers responsibilities and skills must include:
• Create test cases and scripts
• Prepare test data to be loaded in the database
• Execute test script logging results.
• Document defects include steps to reproduce the anomaly.
• Utilize analysis and diagramming tools to represent business processes.
• Must have historical and proven knowledge and practical application of testing best practices
• Other duties as assigned.

52909014_HHSC_Solicitation.docx

Java Architect with WebSphere, Oracle, Curam, JSP, Struts, Web Services, DOAP, WSDL, Junit, React and healthcare experience

Request ID: NC-614697 (97891120)

Java Architect with WebSphere, Oracle, Curam, JSP, Struts, Web Services, DOAP, WSDL, Junit, React and healthcare experience

Location: Durham, NC
Duration: 12+ Months
Interview : Either Webcam Interview or In Person
References : 3 Required

Minimum Requirements:
Experience working in the technical architecture field in enterprise software suite. Required 5 Years
Experience in Oracle Databases and Utilities. Required 5 Years
Experience in J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting Required 5 Years
Experience in XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL and XML. Required 5 Years
Experience in translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 5 Years
Demonstrated ability to develop relationships/ partnerships with customer by responding to needs and exhibiting a sense of urgency. Required 5 Years
Demonstrated ability to identify options independently, develop solutions, and take action when responding to customer needs. Required 5 Years
Demonstrated ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 5 Years
Demonstrated skill in preparing implementation plans to multiple platforms. Required 5 Years
Experience with programming techniques and languages (Object Oriented Design, IIS); Highly desired 5 Years
Experience with React framework Highly desired 5 Years
Experience with the Curam software suite of products. Highly desired
Experience with North Carolina DHHS Business IT Functions Highly desired.

NC FAST requires the services of a technical architect to support the design and development of NC FAST Operations and Maintenance projects.

The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Technical Architect.The primary purpose of the NC FAST Technical Architect is to provide provide senior-level business and systems analysis, modeling, system architecture and programming for NC FAST application development and maintenance operations using Java programming technology. This role will perform business and workflow process modeling, and business reengineering using Enterprise Framework Components. Duties also include participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; providing status and time reporting; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures; and application/information system assessment and performance monitoring. This role requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set in order to can serve as a mentor in this area(s) to others. This contractor will provide application development and system administration/configuration support, and mentoring for creating new applications and modifying existing applications. This role may be involved in uplifting older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies. On call may be required depending on client automation needs.

E-RTR-inno 614697.docx

Agile Coach (CDM/ACP/CPO) with training, waterfall to agile transformation and vendor/procurement management experience

Request ID: NC-614788 (910091120)

Agile Coach (CDM/ACP/CPO) with training, waterfall to agile transformation and vendor/procurement management experience

Location: Raleigh, NC (NCDHHS)
Duration: 12+ Months
Interview : Either Webcam Interview or In Person
References : 3 Required

Minimum Requirements:
Demonstrated experience developing strategic vision and implementation roadmap for Agile framework Required 5 Years
Demonstrated presentation and training skills. Required 7 Years
Demonstrated oral and written communication skills. Required 7 Years
Solid work experience developing enterprise wide agile framework Required 5 Years
Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) or Certified Product Owner (CPO) Required
Extensive experience transforming organization from Waterfall to Agile Required 5 Years
Procurement, Vendor Management and Budgeting Standards for Agile Highly desired 2 Years

The NC Department of Health and Human Services (DHHS) is seeking Agile Coach to develop Agile adoption Strategy, implement Agile process and principles across all levels and provide training to facilitate Agile adoption

The NC Department of Health and Human Services (DHHS) is seeking Agile Coach to develop Agile adoption Strategy, implement Agile process and principles across all levels and provide training to facilitate Agile adoption. Agile Coach/Transformation Lead must be experienced in implementing Agile transformation in complex environments. Agile Coach will help in the overall Organizational Transformation Journey. Agile Coach will own and deliver Organizational Coaching as well as Team Coaching.

Job duties:
• Work with ITD leadership team to define Vision and end state for DHHS Agile Transformation
• Work with ITD, business, budget and procurement teams to understand the current state organizational structure and delivery model and create Baseline
• Develop overall Agile Transformation roadmap
• Create Transformation plan, establish timeline and identify Tasks and Subtasks
• Identify and create workgroups for the identified tasks in the transformation plan and ensure tasks defined in the roadmap are delivered on target
• Work with Procurement, Finance and PMO group to modify and tailor the policies and methodologies for Agile implementations
• Identify key metrics and success criteria for Agile adoption
• Provide Training and guidance to business and ITD staff at all levels on various Agile frameworks
• Coach Scrum Masters and PMs in improving Scrum practices, assist in Agile Release Planning and ensure all Agile practices and standards are adopted and met
• Establish Agile Governance Committee and provide updates to leadership and other Stakeholders
• Work with Portfolio Managers in identifying initiatives that could be delivered using Agile framework
• Work with Application Managers in developing and implementing Agile for Operations and Maintenance, DevOps.
Skills:

• Should have extensive experience in transforming large organization in to Agile
• Experience implementing various Agile frameworks Scrum of Scrums, Nexus, SAFE, Kanban, DevOps etc.…
• Extensive experience in converting organization from Waterfall to Agile
• Excellent Communication and facilitation skills
• Agile coaching experience with teams that are new to Agile

E-RTR-inno 614788.docx

Performance Engineer with JMETER, kibana, Blazmeter, Grafana, DynaTrace, Java Heap Monitoring, Java, groovy, Jenkins, CI/CD, Microservices and Oracle experience

Job Id: RF02364 (90091120)

Performance Engineer with JMETER, kibana, Blazmeter, Grafana, DynaTrace, Java Heap Monitoring, Java, groovy, Jenkins, CI/CD, Microservices and Oracle experience

Location – Chicago IL
Duration: 12 months

Performance Engineer will be responsible for some of the following functions:
• Develops JMETER scripts, add them to Blazmeter and visualize the results in kibana and draws meaningful conclusion from the results
• 7 or more years of experience in field of Performance engineering , looking at heap dumps, thread dump and doing deeper analysis on performance issues
• Experience with standard profiling/monitoring tools – Dynatrace, Grafana, Jprobe, JCONSOLE etc
• Expertise with various programming languages/concepts (JAVA, J2EE, Java Script, JSON, AJAX, Spring, HTML5, etc.)
• Provides tuning recommendations to resolve complex performance issues (response time, throughput, Heap, CPU and garbage collection etc.)
• Analyzes performance test results to evaluate impacts on production infrastructure and make comparisons with previous release benchmarks
• Able to develop test data tools using Java, groovy, Python as required
• Performs in-depth technical root cause analysis for high priority issues spanning all technology layers/stacks
• Works with cross functional project teams to define performance metrics and acceptance criteria
• Models technical requirements to evaluate performance impacts
• Review application functionality and collaborate with development to determine performance testing requirements
• Gain a working knowledge of the technical details of the system under test
• Learn to use all the tools available for monitoring the perf environment
• Review test executions to confirm that performance tests are valid and operating as expected
• Identify issues in the test execution, test data, performance environment that are impacting the test
• Provide root cause analysis and Engage the appropriate AD partners, product, architecture team for issues
• Must have working knowledge across all major tiers/technologies associated with distributed web applications (e.g. Java development, web server setup/administration, application server setup/administration, basics of TCP/IP and HTTP/S protocols, SQL, etc.)
• Must have excellent problem solving and critical thinking skills
• Financial industry experience is a plus
• Expert written and communication skills
• Mentors junior developers and engineers
• Works with cross functional project teams to define performance metrics and acceptance criteria
• Models technical requirements to evaluate performance impacts
• Must have working knowledge across all major tiers/technologies associated with distributed web applications (e.g. Java development, web server setup/administration, application server setup/administration, basics of TCP/IP and HTTP/S protocols, SQL, etc.)

Skills/Technology
• Testing Tools: JMETER, Blazmeter,
• Monitoring Tools: Kibana, Grafana
• Performance Engineering Deep dive tools: DynaTrace, JVM thread and Java Heap monitoring and analysis
• Development skills: Java Development Skills (Ability to read and write the application code), groovy
• Other Skills : Jenkins, CI/CD pipeline, Microservices Architecture, Oracle

Accessibility (WCAG) .Net Developer with C#, JavaScript, CSS, PL/SQL, web services, forms, DevExpress, Ajax Control Kit, Oracle, agile and healthcare experience

Job ID: TX-52909016 (910091121)

Accessibility (WCAG) .Net Developer with C#, JavaScript, CSS, PL/SQL, web services, forms, DevExpress, Ajax Control Kit, Oracle, agile and healthcare experience

Location: Austin TX (HHSC)
Duration: 9 months
Interview: In-person ONLY

Minimum Requirements:
Years Skills/Experience
8 Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner
8 Strong verbal and written skills in communicating with peers and different levels of users.
8 Strong background in developing custom .NET applications using C#, JavaScript, CSS, and other applicable tools.
8 Skilled with Database query languages (SQL, PL/SQL)
8 Skilled in developing Windows forms and/or web applications.
4 Skilled in creating web services
4 Skilled in using DevExpress and Ajax Control Kit,
4 Experience with Oracle 11g or higher
4 Experience performing and/or coordinating peer reviews.
4 Strong skills in performing unit testing.
4 Experience with functional testing of code changes in Integration environments.
2 Skilled in meeting web accessibility standard WCAG 2.0
1 Experience working on projects utilizing agile project management methodologies.

Preferences:
Years Skills/Experience
1 Experience with Health and Human services
1 Experience with regulatory systems
1 Experience with CLASS, CLASSmate and/or Public & Provider system at HHSC

The .NET Developer is an Information Technology (IT) position and will provide development and technical analyst services for the mandated enhancements of the Childcare Licensing Automation Support System (CLASS) resulting from the 86th Texas Legislative session. The legislative changes include bills SB568 and SB569. This position will provide technical analyst of the requirement, define the design approach, develop code, unit test the code and provide support during test cycle and postproduction support. The enhancements to the system will be coordinated to coincide with implementation of CCL “Rule” changes. The project is expected to produce several CLASS deployments throughout fiscal years 2020 and 2021.

The workers responsibilities and skills must include:
• Design, develop and configure custom solutions in the existing CLASSmate and Public Provider architecture and framework.
• Design, create and maintain users, roles, security settings, profiles, workflows, workflow rules, and assignment rules.
• Develop an architectural approach to meet key business objectives
• Execute unit tests.
• Translate business requirements into detailed technical specifications and perform the build activities to deliver a solution from the design stage to a functional application.
• Utilize analysis and diagramming tools to represent business processes.
• Coach and mentor peers and emerging members of the team and participate in code reviews to ensure development quality.
• Must have historical and proven knowledge and practical application of .NET framework, C#, JavaScript, Cascading Style Sheets, Ajax Control Kit, Web Accessibility Standards, DevExpress, Windows Form Application development.
• Other duties as assigned

SharePoint Developer/Admin with MS365/O365, OneDrive, Designer/workflow, PowerShell, InfoPath, PowerBI, G3, ARS Web Interface, Active Directory admin, C#, Asp.net, JQuery, DevOps, IIS, SQL Server and SSRS experience

Request ID: BL-9077-1 (913091120)

SharePoint Developer/Admin with MS365/O365, OneDrive, Designer/workflow, PowerShell, InfoPath, PowerBI, G3, ARS Web Interface, Active Directory admin, C#, Asp.net, JQuery, DevOps, IIS, SQL Server and SSRS experience

Location: Columbia, SC
Duration: 12 Months Hrs/Wk: 40.00
Remote Work Availability: 0%

Required Skills (rank in order of Importance):
• Minimum of 5 years related experience in a MS365 SharePoint developer role or within an IT department working on Microsoft Office 365 technologies. Skill set should include:
o strong SharePoint Development/Engineering and Administration skills,
o OneDrive,
o SharePoint Designer
o SharePoint workflow
o SharePoint permissions
o PowerShell
o InfoPath skills
o Power BI
• Experience with PowerShell Scripting.
• Strong analytical skills. Proven ability to evaluate a problem, research solutions, test and propose end user solutions and the ability to meet project deadlines
• Demonstrated ability to work independently and as part of a project team. Develop strong working relationships with technology teams across all levels of the organization.
• Strong analytical and critical thinking skills. Process orientation, attention to detail.
• Technical engineering background is required with solid knowledge in system design and analysis principles.
• High energy; able to deal with demanding pace and changing priorities; ability to remain calm under pressure.
• Strong oral and written communication skills in order to convey technical information to non-technical staff or customers.

Preferred Skills (rank in order of Importance):
• G3 platform is a plus.
• Experience with ARS Web Interface for Active Directory Administration
• Experience using development tools, ASP.Net, C#, JQuery or other tool sets.
• Experience with and working knowledge of DevOps is a plus.
• Experience working with core Microsoft technologies including SQL Server and IIS.
• Expertise in related Office technologies and Microsoft security concepts are a plus
• SharePoint coursework, certification a plus;
• Experience with SDLC and Change Management;
• Experience with SQL SSRS reporting services

REQUIRED EDUCATION/CERTIFICATIONS:
Bachelor’s Degree in a relevant field of work or equivalent work experience.

Experience
Operating Systems/APIs PowerShell Yes 1 Expert Currently Using 4 – 6 Years
Packaged Applications MS OFFICE 365 Yes 1 Expert Currently Using 4 – 6 Years

SCOPE OF THE PROJECT:
The goal of the project is the analysis, architectural design, development and deployment of SharePoint 365 solutions. The goal is to provide application security standards, capacity planning, governance, system upgrades and tuning as well as providing 2nd level support on an as needed basis. The candidate will administer and manage and develop our agency Microsoft SharePoint 365 Environment within a G3 cloud environment. Duration of project is through 6-30-20 with the possibility of extension.

DAILY DUTIES / RESPONSIBILITIES:
• Establishes application security standards, capacity planning, governance, and system tuning.
• Manage the growing Enterprise SharePoint Online environment. Providing guidance to Departmental SharePoint contacts to ensure the site remains stable, searchable, well organized and contains relevant and current information.
• Coordinate the creation of site collections and sites requested by stakeholders the structure of the SPO environment and ensure that standards are upheld.
• Act as the agency’s SharePoint Online Administrator. Handle development tasks to support the maintenance and efficient operation of the SharePoint Online platform.
o Make use of the web parts and APIs in the G3 SharePoint Online environment to develop SharePoint Sites that enhance the user experience in SharePoint Online and to ensure that the SharePoint On Line Environment is efficiently managed.
o Design and support scripts in PowerShell to perform various tasks for the efficient operation and management of the SharePoint Online environment.
o Use current .NET frameworks/ windows workflow foundations (WFF).
o Evaluate and implement or develop tools required to operate and report on the SharePoint Online platform for
o Understanding and use the SharePoint API and C# and/or ASP.NET where appropriate to improve the platform.
o Build and support complex Workflows in SharePoint and advanced use of SharePoint web parts to develop and support custom applications. Ability to analyze, advise and assist Site Collection Admins and Site Leads in building and using SharePoint pages to meet business requirements.
o Manages site collection features, security, content types, search and other SharePoint out-of-the-box functionalities.
o Implement SharePoint lists, libraries, web parts, workflows, sites/sub-sites, and SharePoint applications, as assigned.
o Migrates and/or restructures existing SharePoint sites into newer versions.
o Oversees and participates in the architectural design, development, customization and integration efforts of solutions involving collaboration portals, content management, business process automation, systems integration and business intelligence workflow / business process management.
• Partners with IT staff, content owners and project stakeholders on the intranet platform to identify opportunities for improvement and implementation of solutions that drive usage, streamline processes and facilitate communications.
• Design, develop and maintain key components of the software suite using classic ASP, Microsoft .Net and SharePoint Online 365.
• Provide customer support: Manage request and incident tickets. Determine when problems warrant referring to agency IT partners or Microsoft Premier Support.
• Mentor and provide technical advice to support technical staff in the analysis, design, coding and maintenance of SharePoint Applications.
• Communicate effectively and build strong working relationships with agency SharePoint Site Collection Administrators, Department SharePoint Developers/Power Users and customers on technical and business tasks.

Healthcare BA with agile, scrum, QA, process flows, regulatory systems, child care licensure and Jira experience

Job ID: TX-52909017 (910591121)

Healthcare BA with agile, scrum, QA, process flows, regulatory systems, child care licensure and Jira experience

Location: Austin TX (HHSC)
Duration: 10 months
Interview: In-person ONLY

Minimum Requirements:
Years Skills/Experience
8 Experience with general IT SDLC processes.
5 Skilled in working on agile projects utilizing scrum
5 Skilled in extracting business, functional and non-functional requirements from business units and IT staff.
5 Skilled in test case planning and quality assurance reviews of test scripts.
5 Skilled in documenting AS-IS and TO-BE process flows.
5 Skilled in educating business unit staff on agile and scrum terminology and processes.
5 Possess strong verbal and written skills in communicating with peers and different levels of users including executive staff.
4 Experience in writing data base queries and reports to analyze/verify the integrity of an application.
5 Skilled in mediating business units with conflicting and competing business requirements
5 Skilled in facilitating large group meetings with internal and external resources.
2 Experienced in establishing a sprint backlog

Preferences:
Years Skills/Experience
1 Experience with Health and Human services
1 Experience with regulatory systems
1 Experience with child care licensure
2 Skilled in the use of Jira for tracking agile projects.

The Business Analyst is an Information Technology (IT) position and will provide business analyst skills for the mandated enhancements of the Childcare Licensing Automation Support System (CLASS) resulting from the 86th Texas Legislative session. The legislative changes include bills SB568 and SB569. This position will define the project requirements by establishing themes, epics, user stories and features that make up the product back log. This position will assist with writing and executing test scripts. The enhancements to the system will be coordinated to coincide with implementation of CCL “Rule” changes. The project is expected to produce several CLASS deployments throughout fiscal years 2020 and 2021.

The workers responsibilities and skills must include:
• Gathering business, functional and non-function requirements.
• Defining product themes, epics, user stories and product features
• Facilitating prioritization sessions for the product backlog.
• Facilitating sprint planning sessions to establish a sprint backlog.
• Documenting requirements and system design using approved agency formats.
• Being a creative thinker to solve application issues.
• Mediating business units that may have conflicting requirements.
• Assisting in the translation of business requirements into detailed technical specifications
• Facilitating and documenting AS-IS and TO-BE process flows
• Writing test cases and scripts to validate code is working as documented.
• Other duties as assigned

52909017_HHSC.docx

Mainframe Operator with ZEKE, CA Autopoint, OPS/MVS Automation, JCL, networking, Windows/Linux/AIX/Solaris and ITIL experience

Job ID: NC-613963 (93591119)

Mainframe Operator with ZEKE, CA Autopoint, OPS/MVS Automation, JCL, networking, Windows/Linux/AIX/Solaris and ITIL experience

Location: Raleigh NC (NCDIT)
Duration: 6 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Mainframe operations including the use of administration tools such as ZEKE, CA Autopoint, CA OPS/MVS Automation, and JCL to manage job control. Required 3 Years
Networking to include monitoring and management of routers, firewalls, and switches. This includes troubleshooting and working with service providers Required 3 Years
Windows server OS (2008, 2012) Linux, AIX, or Solaris Operating Systems, experience with monitoring and management of client/server internal hardware Required 3 Years
Experience working in a high-stress, 24×7, secure environment with flexibility to handle multiple issues concurrently. Required 3 Years
Knowledge and basic understanding of ITIL framework. Required 3 Years
Customer focused with excellent oral and written communication skills within a business and/or technical context. Required 3 Years

This position is responsible for supporting an Integrated 24×7 Enterprise Incident Management Center. Shift work will be required. The DIT IMC monitors and reacts to events for services provided by NCDIT to other state agencies and to the public. Supported services include Network, Network Security, Mainframe, Server Hosting, Voice, Data Center, and enterprise applications. The candidate will be responsible for the monitoring, identification, initial analysis and resolution of issues related to any of these services following established procedures.

Utilizing all available tools, candidate will be required to access equipment for troubleshooting hardware, software, and configuration issues. Hardware will include network hardware such as routers and switches. Also, Windows, Linux, AIX, and Solaris servers, IBM zOS distributed mainframe servers, and VoIP Call Processing systems. CA monitoring tools such as Spectrum and SOI, and an ITSM compliant ticket management system will also be utilized. These tools will be used to diagnose network issues, failed systems, disk space issues, diagnose server OS issues, and data center physical health. You will be required to support Mainframe with regards to key commands, applications, JCL, job abends and the scheduling and monitoring of ZEKE jobs to their completion and know how to handle failures if and when they occur.

This position also requires collaboration between two physical sites but one virtual IMC and to maintain a daily shift log of events that happen on the shift and maintain the daily NetBackup status to hand off to the next shift. All work will be done in accordance to established ITIL standards.

Knowledge, Skills, and Abilities (Required) and Management Preferences (optional).
Describe any specialized skills/competencies required for the job. Focus on skills and avoid describing preferences with years of experience. Licensures and certifications can be listed as preferences. The minimum training and experience uses years of experience and is established by OSHR. You may add additional requirements to this area. By doing so you will not receive applicants that do not meet these additional requirements. Do not add education requirements here. We will add the state’s required education and experience.

• Knowledge and experience in one or more of the following areas:
• Mainframe operations including the use of administration tools such as ZEKE, CA Autopoint, CA OPS/MVS Automation, and JCL to manage job control.
• Networking to include monitoring and management of routers, firewalls, and switches. This includes troubleshooting and working with service providers to resolve circuit issues and a basic understanding of IP routing principles.
• Windows server OS (2008, 2012) Linux, AIX, or Solaris Operating Systems, experience with monitoring and management of client/server internal hardware and software issues in a large computing environment.
• Experience working in a high-stress, 24×7, secure environment with flexibility to handle multiple issues concurrently.
• Knowledge and basic understanding of ITIL framework.
• Willing to work alternate shift schedules including nights, weekends, and potentially 12 hour rotations is required.
• Strong customer service skill is a requirement.

Management Preferences
Knowledge and experience in any of these areas would be desirable.
• Experience with enterprise monitoring tools such as CA Spectrum, CA SOI, Solarwinds, and network analysis tools such as NetFlow, HPNA, VitalSuite, Spectrum, and other Web-based monitoring tools.
• Knowledgeable on network routing protocols, Ethernet protocols, TCP/IP, MPLS, OSPF, BGP, DSL, Metro Ethernet, Layer 2/Layer 3 switching required.
• Understanding of TCP/IP, IP Subnetting, DNS, and DHCP.
• Understanding of administrative level experience with Windows servers and progressive knowledge of computer system hardware setup and troubleshooting skills.
• Experience supporting a large scale, multiple LPAR, mainframe environment including IPL’s, and CICS support.
• Understanding of ITIL processes including Incident Management, Change Management, and Problem Management.
• ITIL Foundation certification a plus.

E-RTR-613963.docx

Power BI Developer with Sharepoint, data analytics and data dashboard experience

Job ID: NC-608292 (98191119)

Power BI Developer with Sharepoint, data analytics and data dashboard experience

Location: Raleigh NC (NCDOJ)
Duration: 6 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Power BI data dashboard development Required 3 Years
Sharepoint development experience Required 5 Years
Strong data analytics experience Required 5 Years
Excellent communication skills in a professional environment Required 5 Years
Experience working with customers to exceed expectations and provide a quality result Required 5 Years

The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology, in this case PowerBI. Data dashboards in PowerBI/Sharepoint are required for the State Crime Lab for reporting needs. Data from SQL queries will need to be displayed in various formats, including map overlay, histograms, bar charts, heat maps, etc. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.

NC_Resume_Template-AE-608292.docx

Power BI Developer with Sharepoint, data analytics and data dashboard experience

Job ID: NC-608292 (98191119)

Power BI Developer with Sharepoint, data analytics and data dashboard experience

Location: Raleigh NC (NCDOJ)
Duration: 6 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Power BI data dashboard development Required 3 Years
Sharepoint development experience Required 5 Years
Strong data analytics experience Required 5 Years
Excellent communication skills in a professional environment Required 5 Years
Experience working with customers to exceed expectations and provide a quality result Required 5 Years

The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology, in this case PowerBI. Data dashboards in PowerBI/Sharepoint are required for the State Crime Lab for reporting needs. Data from SQL queries will need to be displayed in various formats, including map overlay, histograms, bar charts, heat maps, etc. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.

E-RTR-608292.docx

SAS/Cognos Developer with macros Enterprise Guide, Design Studio, SQL, DW and Medicaid experience

Request ID: NC-615399 (99091119)

SAS/Cognos Developer with macros Enterprise Guide, Design Studio, SQL, DW and Medicaid experience

Location: Raleigh, NC (NCDHHS)
Duration: 6+ Months
Interview : Either Webcam Interview or In Person

Minimum Requirements:
Expert knowledge of SAS tools, SAS MACROS, Enterprise Guide, Design Studio. Required 7 Years
Expert Cognos and SQL experience including table joins to extract data in a normalized data warehouse. Required 7 Years
Expert ability to effectively diagnose, isolate, and resolve complex problems pertaining to data and its infrastructure. Required 7 Years
Expert ability to manage client data requests and/or issues; experienced with discerning requirements for analysis, hands-on design, and development. Required 7 Years
Desirable to have experience working with Medicaid claims data and information. Highly desired
Demonstrated experience with Cognos framework manager, dashboard/report design, and deployment. Required 7 Years
Excellent communication and organizational skills. Able to effectively work with broad spectrum of constituents. Highly desired .

DMA is seeking an Expert Technical Solution Architect to provide data warehouse and Cognos analytical solutions services.

DMA is seeking a Expert Technical Solution Architect to provide data warehouse and Cognos analytical solution services. The candidate will deliver strategic insight to DMA management by leveraging predictive data analysis techniques, sophisticated technology tools, and information management principles to help our stakeholders make well-informed decisions. The Candidate is expected to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. The candidate will report to a Business Intelligence Manager.
Description (including, but not limited to):
1. Technical expertise centered around SAS, SQL, Cognos, and quality control.
2. Specialization in solution architecture for healthcare data management to propose dashboards and operational reporting that improves executive decision making and provides analytical capabilities for the staff analytical reporting, including design and implementation of solutions.
3. Successful development and maintenance of formal strategies, sourcing guidance, technical standards, blueprints, reference architectures, architecture patterns and technology roadmaps for a given architecture domain.
4. Successful completion of technology projects within area of responsibility.
5. Definition and management of team structure and resource levels to support business needs of functional area.
6. Analyzing and estimating feasibility and compatibility of solutions with a normalized Data Warehouse including hardware, network and other programs. Guide decision makers toward the final solution architecture which is most compliant with their policies and programs.
7. Conducting industry and market research of technologies and general themes in assigned architecture areas.
8. Engaging agency subject matter experts, business liaisons, and vendor representatives as to ensure proper alignment between business and IT.

NC_Resume_Template- 615399.docx

Project Coordinator/System Integration Analyst with networking, MS Project, Access, Adobe, data analytics, problem determination/resolution and ITSM experience

Request ID: NC-614603 (96191119)

Project Coordinator/System Integration Analyst with networking, MS Project, Access, Adobe, data analytics, problem determination/resolution and ITSM experience

Location: Raleigh, NC (NCDHHS)
Duration: 12+ Months
Interview : Either Webcam Interview or In Person

Skills :

Knowledge of enterprise IT systems, networks, and system interfaces Required 5 Years
Ability to manage multiple projects/priorities and function in a fast-paced constantly changing, deadline driven environment Required 5 Years
Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, Adobe software etc. Required 5 Years
Prior experience work with data analytics and programming Highly desired 5 Years
Experience in IT system problem determination, resolution Required 4 Years
Understanding of Software Development Lifecycle (SDLC) concepts and process Highly desired 2 Years
Knowledge of and experience with IT Service Management best practices and principles Highly desired 4 Years

NC Department of Health and Human Services (DHHS) Information Technology Division (ITD) seeks an Systems Integration Analyst (SIA) to join the Medicaid Transformation (MT) Project. Technical and Business Analyst expertise are key.

The Systems Integration Analyst (SIA) provides multi-vendor systems implementation support for deployment and integration efforts of enterprise IT systems supporting Medicaid IT Operations. The SIA works under the direction of the System Integration Engineer (SIE) who is the technical resource to address problems of systems integration and compatibility across multiple platforms. The SIA supports the SIE and the lead Project Manager (PM) in conducting business reviews, documenting current systems, and developing recommendations of how to proceed with integration of applications. The SIA contributes to the planning, implementation and operations of the enterprise system. The SIA is directly responsible for various components of IT Service Management (ITSM) inclusive of incident, change, and release management due diligence activities. Other duties will be assigned by management. The successful candidate will have a good understanding of SDLC, software applications, system integration, and the ability to manage priorities with varying levels of complexity.

Knowledge, Skills and Abilities / Competencies
• Understanding of IT processes such as, applications development, testing, deployment, operations, documentation, standards, and best practices
• Understanding of MITA
• Understanding of ITSM processes
• In-Depth ability to solve problems and rapidly grasp technology concepts
•Knowledge of applicable business information systems, business system analysis techniques and testing methodologies.

Additional duties for this role will require the ability to:
•Identify and document business processes and data flows
•Conduct detailed analysis between the business requirements
•Document detailed business requirements related to the business processes and tracking requirements traceability
•Document the gap analysis, and assist with development of project artifacts including test plans.
•Developing test scenarios and test cases and execution of user acceptance testing
•Utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
•Utilize ITSM tools and software such as JIRA, HP ALM, and Service Now

E-RTR-inno 614603.docx

.Net Tester/Developer with ALM, Telerik, SQL Server, IIS, Web Services, SQL, SOAP, LINQ, SQLm, JIRA and Power BI experience

Job ID: NC-613753 (95591119)

.Net Tester/Developer with ALM, Telerik, SQL Server, IIS, Web Services, SQL, SOAP, LINQ, SQLm, JIRA and Power BI experience

Location: Raleigh, NC (NCDHHS)
Duration: 12+ months
Interview: Either Webcam Interview or In Person

Skills :
Experience with all types of testing – unit/system/performance/regression/White Box testing Required 7 Years
Experience using HP Quality Center ALM tool Required 5 Years
Experience working in an Agile/SCRUM Required 3 Years
Experience testing against Microsoft .NET C# applications Required 5 Years
Experience using Telerik Test Studio Required 5 Years
SQL Server 2016 and higher experience Required 3 Years
.NET4.0 and higher experience Required 7 Years
IIS 5.0 and 7.5 experience Required 5 Years
Web Services experience Required 7 Years
SQL experience Required 5 Years
XML experience Required 7 Years
SOAP experience Required 7 Years
LINQ to SQLm experience Required 5 Years
Effective communication skills, both verbal and written Required
Strong Problem solving and analytical skills Required
Microsoft Visual Studio Web and Load Testing tool Required 5 Years
Jira Required 3 Years
Microsoft Power BI experience Required 5 Years
Experience with interpreting business requirements to create all-inclusive test case scenarios Required 3 Years

NC DHHS is seeking a Testing Specialist to do various levels of Testing on a new case management solution for Division of Services for the Blind (DSB) and the Division of Vocational Rehabilitation Services (DVRS).

ENCORE Case Management Solution (Electronic Network Centered on Rehabilitation Effectiveness) will replace the existing Business Electronic Access Management (BEAM) case management system currently utilized by two NC DHHS divisions, the Division of Services for the Blind (DSB) and the Division of Vocational Rehabilitation Services (DVRS). This development effort is being performed in multiple phases and is expected to last multiple years. This position is required to work in a rapid-paced development team environment that uses JavaScript, VBScript, Visual Basic, .NET.

The ideal candidate must possess hands on experience with following;
• Telerik Test Studio performance and automation testing tool
• HP LoadRunner
• HP Quality Center ALM testing tool
• Microsoft Web and Load testing Tool
• Agile Testing with Scrum methodology
• MS SQL Server and SQL

The ideal candidate must have experience with interpreting business requirements/user stories to create all-inclusive test case scenarios, create test cases to meet functional, integration, system, regression and performance test phases, and document test case results.

Candidate should have hands on experience working in an Agile development environment and is required to conduct various levels of manual and automation testing for this project.

Experience with following technology and tools is highly desirable.
• HP UFT (develop framework-based automation suite)
• White box testing
• JIRA

E-RTR-inno 613753 (1).docx

Windows Admin with IIS, .Net/VB.net application deployment, Infrastructure Architecture, Performance testing, WPF, SSIS, BIDS, web services, WSDL, UDDI and FTP/SFTP/FTPS experience

Job ID: NC-604619 (98791119)

Windows Admin with IIS, .Net/VB.net application deployment, Infrastructure Architecture, Performance testing, WPF, SSIS, BIDS, web services, WSDL, UDDI and FTP/SFTP/FTPS experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/3)

Skill Required / Desired Amount of Experience
IIS Required 7 Years
WPF Browser Application Required 7 Years
SQL Server Required 7 Years
SQL Server Integration Services and related tools Required 7 Years
VB.NET Required 7 Years
Business Intelligence Developments Studio (BIDS) Required 7 Years
Ability to understand technical architecture and be able to work with infrastructure teams Required 7 Years
Performance testing tools Desired 3 Years
Web Services, WSDL, UDDI, XML Required 7 Years
Visual Studio Desired 3 Years
Windows Operating System Required 7 Years
SDLC Processes Required 7 Years
FTP/SFTP/FTPS Required 7 Years

DHHS is seeking a Technical Specialist to support the WIC – Crossroads system and provide technical assistance to the performance/load testing.
Duties and responsibilities include but are not limited to:
• Providing technical leadership
• Providing senior level expertise and guidance for technical needs
• Be able to independently learn, analyze and resolve issues.
• Assistance with Validation of architecture design and security architecture as needed
• Providing technical assistance in setup and issues related to performance testing
• Assist team developers with technical questions and assistance as needed
• Providing technical input as needed to the IT manager
• Reporting statuses to the Crossroads IT Manager
• Adhering to DHHS policies and procedures.

Knowledge, Skills, and Abilities Requirements:
Required:
• Minimum of five (5) years’ experience programming and design of web based distributed systems Experience with VB.NET, WPF Browser Application, Microsoft Enterprise Application Blocks, HMTL, HTTP, XML, SOAP, WSDL, UDDI, Web Services, Visual studio, Windows Operating Systems
• Experience with SQL Server, SQL Server Integration Services and related tools
• Experience with tools related to Performance testing
• Subject matter expertise to identify and translate system requirements into technical architecture and infrastructure requirements
• Subject matter expertise for reviews of technical procedures and documentation including disaster recovery plans, performance testing plans, security plans, detailed design and testing documents
• Experience with the development and support of technical solutions for supporting business processes Strong problem solving and analytical skills and a self-starter
• Ability to convey clearly verbal or written information to individuals or groups
• Ability to Work well with the team

E-RTR-604619.docx