Business Analyst with Visio, User Stories, CRM and agile/SCRUM experience

Job ID: NC-559314 (96190430)

Business Analyst with Visio, User Stories, CRM and agile/SCRUM experience

Location: Raleigh NC (NCSBE)
Duration: 12 months
Interview: In-person

Skill Required / Desired Amount of Experience
Experience gathering and documenting business requirements Required 6 Years
Experience creating process flow diagrams Required 5 Years
Experience in writing detailed Business Requirements and Functional Design documentation Required 4 Years
Experience working directly with senior stakeholders to determine improved business solutions Required 4 Years
Experience working with cross functional teams Required 5 Years
Solid knowledge of business process diagramming using Visio, and creation of User Stories Required 5 Years
Experience serving as the Lead Business Analyst on combined team of analysts and developers Highly desired 1 Years
Strong understanding of the CRM Platform and its functional modules Highly desired 1 Years
Delivering and leading end user training sessions Highly desired 1 Years
Knowledge of Agile methodologies (SCRUM) Highly desired 1 Years

***ONLY local candidates that live within 60 miles of downtown Raleigh will be considered for this position! Please make sure to list where your candidate is currently located in the Question section on the Skills tab.

This position will support the NC State Board of Elections’ (NCSBE) requirement to fully modernize and replace the current Ethics, Campaign Finance, and Lobbying systems, by leveraging the state’s existing use of Microsoft 365 and Microsoft’s cloud solutions. The new applications will replace legacy external user capabilities and also automate manual business processes for the NCSBE.

The Business Analyst will act as a consultant to:
• Elicit, document, and prioritize business needs
• Lead requirements-gathering sessions to define business and process requirements
• Assess the current state of a business process and identify attributes to improve about them
• Gain consensus with stakeholder’s new process designs
• Gather, scope, and document requirements
• Identify and document use cases or usage scenarios
• Identify business line dependencies and conduct impact analysis
• Advise IT and business stakeholders on pros and cons for different solutions
• Perform other duties as assigned to complete project tasks and requirements

RESPONSIBILITIES:
• Gathering, refining and documenting detailed business requirements
• Documenting ‘as is’ and ‘to be’ business process flows
• Use Case documentation
• User Story documentation
• Business Rules and Functional Requirement documentation
• Defining Acceptance Criteria for each requirement
• Ability to review Functional Design to ensure it meets requirements
• Leading and mentoring less experienced business analysts

REQUIREMENTS:
• Excellent verbal and written communication skills. Candidate should be able to communicate well with project managers, subject matter experts and stakeholders. (mandatory)
• Minimum 6 years’ experience gathering and documenting business requirements (mandatory)
• Minimum 5 years’ experience creating process flow diagrams (mandatory)
• Minimum 4 years’ experience in writing detailed Business Requirements and Functional Design documentation (mandatory)
• Minimum 4 years’ experience working directly with senior stakeholders to determine improved business solutions (mandatory)
• Minimum 3 years’ experience working with cross functional teams (mandatory)
• Solid knowledge of business process diagramming using Visio, and creation of User Stories (mandatory)
• Ability to work independently as well as collaboratively (mandatory)
• Strong analytical skills (mandatory)
• Experience serving as the Lead Business Analyst on combined team of analysts and developers (desired)
• Strong understanding of the CRM Platform and its functional modules (desired)
• Delivering and leading end user training sessions (desired)
• Knowledge of Agile methodologies (SCRUM) (desired)

EDUCATION:
• BSc in Business, Engineering, Computer Science or related field, or commensurate experience

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