Business Analyst (IIBA) with workflow, use cases, user stories, gap analysis, Visio and IT service management tool selection experience

Job ID: WA-1030-17-ALP (99990117)

Business Analyst (IIBA) with workflow, use cases, user stories, gap analysis, Visio and IT service management tool selection experience

Location: 401 5th Ave, Seattle, Washington (King County)
Duration: 6 months
Positions: 3 (3/3)
Interview: Phone or in-person interview

Scope of Work
The business analyst will be required to review existing business requirements, including current state, future state models, user stories, use case outlines and technical requirements. The business analyst will be utilized to perform solution fit analysis (GAP analysis) and to support the assessment of several products. The BA will then lead the configuration detail effort in expanding the existing requirements to include specific details of configuration including functionality options, roles, reporting and workflow

Work Requirements
Analysis of existing documentation, determination of suitability of existing requirements and recommendations for any additional requirements as needed.
The ability to extend the requirements already developed and model in Microsoft Visio, Microsoft Excel and Microsoft Word more detailed and actionable requirement details.
To communicate in writing, to groups and one on one in order to confirm and elicit requirements and acceptance criteria.

Detailed requirements specification in the form of a Business Requirements Document (template provided by KCIT), GAP analysis results (scorecard provided by KCIT) and configuration details in a format to be determined by King County at a later date.

Additional Expectations
It is expected that the Business Analyst can develop, lead and deliver materials from facilitated workshops, interviews and independent analysis into a cohesive written form that is portable and readily understood by third parties not included in the analysis phase directly.
Experience Level: 5-7 years of experience with technology and software delivery projects is desired. IIBA certification is desired, but not required.
It is expected that the Business Analyst will work onsite, 40 hours per week for the duration of the project.

Project Description
King County Information Technology (KCIT) seeks to retain professional services to provide business analysis on the solution assessment and configuration details of an IT service management tool. The business analyst selected for this work will be developing solution requirements to support the selection of a tool and configuration requirements to guide the optimal deployment of the selected tool.


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