Election Systems Ba with Dynamics CRM, training, Agile/Scrum experience and Dynamics CRM Certification

Job Id: NC-557797 (96190418)

Election Systems Ba with Dynamics CRM, training, Agile/Scrum experience and Dynamics CRM Certification

Location: Raleigh, NC
Duration: 12 Months
Agency Interview Type: In Person Only

Required / Desired Skills
Experience of Election Systems Experience Required 2 Years
Experience gathering and documenting business requirements Required 10 Years
Experience in writing detailed Business Requirements and Functional Design documentation Required 5 Years
Experience working directly with senior stakeholders to determine improved business solutions Required 5 Years
Experience working with cross functional teams Required 5 Years
Experience creating process flow diagrams Required 5 Years
Experience serving as the Lead Business Analyst on combined team of analysts and developers Highly desired 1 Years
Strong understanding of the CRM Platform and its functional modules Highly desired 1 Years
Delivering and leading end user training sessions Highly desired 1 Years
Microsoft Dynamics CRM Certification Highly desired
Knowledge of Agile methodologies (SCRUM) Highly desired

***ONLY local candidates that live within 60 miles of downtown Raleigh will be considered for this position! Please make sure to list where your candidate is currently located in the Question section on the Skills tab.

This position will support the NC State Board of Elections’ (NCSBE) requirement to fully modernize and replace the current Statewide Election Information Management System (SEIMS), by leveraging the state’s existing use of Microsoft 365 and Microsoft’s cloud solutions. The new SEIMS application will replace legacy capabilities and also automate manual business processes for six major components that include voter registration, voting, election event management, voting site management, board administration and systems functions. It will result in leaner elections administration by consolidating the current thirteen separate applications into one core application as a centralized web-based solution.

The Senior Business Analyst will act as a consultant to:
• Elicit, document, and prioritize business needs
• Lead requirements-gathering sessions to define business and process requirements
• Assess the current state of a business process and identify attributes to improve about them
• Gain consensus with stakeholder’s new process designs
• Gather, scope, and document requirements
• Identify and document use cases or usage scenarios
• Identify business line dependencies and conduct impact analysis
• Advise IT and business stakeholders on pros and cons for different solutions
• Perform other duties as assigned to complete project tasks and requirements

RESPONSIBILITIES:
• Gathering, refining and documenting detailed business requirements
• Documenting ‘as is’ and ‘to be’ business process flows
• Use Case documentation
• User Story documentation
• Business Rules and Functional Requirement documentation
• Defining Acceptance Criteria for each requirement
• Ability to review Functional Design to ensure it meets requirements
• Leading and mentoring less experienced business analysts

REQUIREMENTS:
• Minimum 2 years’ experience of Election Systems Experience (mandatory)
• Minimum 10 years’ experience gathering and documenting business requirements (mandatory)
• Minimum 5 years’ experience in writing detailed Business Requirements and Functional Design documentation (mandatory)
• Minimum 5 years’ experience working directly with senior stakeholders to determine improved business solutions (mandatory)
• Minimum 5 years’ experience working with cross functional teams (mandatory)
• Minimum 5 years’ experience creating process flow diagrams (mandatory)
• Excellent verbal and written communication. Candidate should be able to communicate well with project managers and stakeholders.
• Good knowledge of business processes (mandatory)
• Ability to work independently as well as collaboratively (mandatory)
• Strong analytical skills (mandatory)
• Excellent verbal and written communication skills, native English speaker and writer or equivalent (mandatory)
• Experience serving as the Lead Business Analyst on combined team of analysts and developers (desired)
• Strong understanding of the CRM Platform and its functional modules (desired)
• Delivering and leading end user training sessions (desired)
• Microsoft Dynamics CRM Certification (desired)
• Knowledge of Agile methodologies (SCRUM) (desired)

EDUCATION:
• BSc in Business, Engineering, Computer Science or related field, or commensurate experience

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