Data Analyst/Architect with SAS, SQL, MS Access, statistics, reporting, GIS and healthcare claims data experience

Request ID: BL-9712-1 (97290202)

Data Analyst/Architect with SAS, SQL, MS Access, statistics, reporting, GIS and healthcare claims data experience

Location: Columbia, SC
Duration: 6 Months Hrs/Wk: 37.50

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
– A master’s degree in public health, public administration, business administration or related field and 5+ years of experience in a data analyst role, including working to merge and manipulate very large data sets.
– High-level analytical and problem-solving skills and strategic-thinking capacity.
– Ability to understand data and the other underlying trends and use that information to help craft meaningful narratives.
– Requires technical computer skills with SAS, SQL, and MS Access
– familiar with using standard data normalization procedures for patient risk adjustment;
– basic statistical knowledge;
– must be able to multi-task, not just work on one project at a time from end to end;
– requires organization skills and self-management;
– excellent writing and communication skills, with an ability to translate complex ideas into clear, easy-to-understand concepts;
– ability to present complex reports, display and summarize data to meet needs of program and policy makers who are non-technical.
– Demonstrated project management skills, with the ability to multi-task and deliver quality work on time.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
– GIS knowledge and skills
– Knowledge of health care claims data

REQUIRED EDUCATION/CERTIFICATIONS:
A master’s degree in public health, public administration, business administration or related field and 5+ years of experience in a data analyst role, including working to merge and manipulate very large data sets.

DAILY DUTIES / RESPONSIBILITIES:
This position will specialize in developing and performing statistical analysis methods, data management, and developing methodology and results for journal publications. Responsibilities and Duties will include:
– Calculation of sample size, methodological proposal/evaluation/development/recommendation of methods, and summarization of results in easy-to-understand reports
o Write reports explaining the findings in a compelling way that can be easily understood by non-technical audiences, summarizing complex data in various formats and media.
– Data evaluation/management to generate an understanding of the data as well as create a workable data file.
– Experience with generating frequencies and other summary statistics to help others understand what can be found in the data along with limitations of the data.
– Understand data integrity; ensure data is accurate and meets standards of rigor for analysis and dissemination.
– Communicate regularly with team and management providing timely feedback to facilitate continual workflow within established timelines.

Project/Portfolio Manager with investment planning, audit finding remediation, reporting, KPIs and Clarity experience

Job ID: MI-644182 (912290201)

Project/Portfolio Manager with investment planning, audit finding remediation, reporting, KPIs and Clarity experience

Location: Lansing, MI (DTMB)
Duration: 4 months
Interview: Webcam Interview Only

Skills:
Managing enterprise portfolio processes including working with leadership on forecasting, planning and prioritizing future investments. Required 5 Years
Remediation of audit findings in support of investment management methodology. Highly desired 3 Years
Developing communication and reports for leadership and agency partners. Required 5 Years
Coordination of portfolio planning activities with governance and business leaders. Highly desired 3 Years
Develop and monitor enterprise portfolio KPIs Required 5 Years
Experience with Clarity Project and Portfolio Management tool. Nice to have 1 Years

Designs, plans, and coordinates work teams. Follows standard project management industry practices such as the PMI’s framework. Understands business and technical objectives of a project and works closely with project sponsor.
Job Description: Advanced experience managing programs of projects, complex projects or multiple projects. Demonstrated and advanced understanding of project management methodologies. Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
-Designs, plans, and coordinates work teams. Follows standard project management industry practices such as the PMI’s framework. Understands business and technical objectives of a project and works closely with project sponsor. Creates project charter and work plan and tracks budget and schedule progress via appropriate metrics. Establishes project organization and methodologies and defines roles and responsibilities. Documents risks and develops mitigation plans. Manages scope. Creates and implements a communication plan. Builds an effective team, assigns tasks to team members, and evaluates outcomes. Negotiates resources. -Communicates to stakeholders and project sponsor. Identifies, tracks, and ensures resolution of issues and removal of barriers. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Generally manages a group of applications system analysts. Relies on experience and judgment to plan and accomplish goals. Professional certification is highly desirable.
-May require specific PC, workstation, operating system, application or platform skills. Provides overall direction to the formulation, development, implementation, and delivery of a project. Exercises management responsibility over the achievement of performance, revenue, and profit objectives of a project and its contracts. -Ensures that the project plan maintains tasks, schedules, estimates, and status, and disseminates information to team members and customers. Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives. Arranges for the assignment of responsibility to other supporting facilities, business areas, and support functions, and monitors their performance. Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. -Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.

MI_Resume_Template-644182.docx

MI-RTR-644182

Desktop support technician (MCSE/A+) with MS Exchange, Netware, Active Directory, diagnostics and LAN Desk/Ghost experience

Job ID: NC-644015 (93690201)

Desktop support technician (MCSE/A+) with MS Exchange, Netware, Active Directory, diagnostics and LAN Desk/Ghost experience

Location: Raleigh, NC (NCDHHS)
Duration: 12 months
Interview :Webcam Interview Only

Minimum Requirements:
Experience using remote control software to provide desktop support Required 3 Years
Experience organizing and following complex and/or detailed technical procedures to provide desktop computing hardware and software installation. Required 3 Years
Experience with microcomputers, local/networked printers, Microsoft operating systems, MS Office and MS Exchange, Netware, Active Directory Required 3 Years
Experience integrating knowledge and skills from a range of technologies to address work assignments. Required 3 Years
Experience independently resolving routine and non-routine problems, solve problems and perform diagnostics on software and/or hardware. Required 3 Years
. Microsoft MCSE and A+ Certification Highly desired
LAN Desk experience and Ghost experience Highly desired

The position will act as a member of the Desktop Support team responsible for setting up and breaking down laptops and desktops in training or classroom settings, as well as supporting the hardware, operating systems and NCFAST applications running on the laptops and desktops, troubleshooting end user computer related issues, reimaging PC’s, installing software, using remote desktop utilities, and providing general computer related support. This position functions as a member of a team and participates in the incident management ticketing system. This position is also responsible for notifying users on the progress of their issues by voicemail, email or in-person communication. The Desktop Support Analyst diagnoses mechanical, hardware, software and system failures using established procedures, and determines most cost effective repair resolution to minimize customer downtime.

RTR-644015.docx

NW-644015

 

SAS/Cognos Architect with tuning, reports, framework manager, data modules and Medicaid experience

Job ID: NC-642661 (99090201)

SAS/Cognos Architect with tuning, reports, framework manager, data modules and Medicaid experience

Location: Raleigh, NC (NCDHHS)
Duration: 12 months
Interview :Webcam Interview Only

Minimum Requirements:
Expert knowledge of SAS tools, SAS MACROS, Enterprise Guide, Design Studio. Required 7 Years
Expert Cognos and SQL experience including table joins to extract data in a normalized data warehouse. Required 7 Years
Expert ability to effectively diagnose, isolate, and resolve complex problems pertaining to data and its infrastructure. Required 7 Years
Expert ability to manage client data requests and/or issues; experienced with discerning requirements for analysis, hands-on design, and development. Required 7 Years
Desirable to have experience working with Medicaid claims data and information. Highly desired
Demonstrated experience with Cognos framework manager, dashboard/report design, and deployment. Required 7 Years
Excellent communication and organizational skills. Able to effectively work with broad spectrum of constituents. Highly desired
Expertise in Cognos report performance tuning processing terabytes of data Required
Demonstrated experience in design & development of advanced drill down reports and dashboards using Cognos Analytics Required
Demonstrated experience in architecting efficient Cognos metadata models using Cognos framework manager and Data modules Required
Desirable to have experience working with Medicaid claims data and information. Highly desired

Division of Health Benefits (DHB) is seeking an Expert Technical Solution Architect to provide data warehouse and Cognos analytical solution services. The candidate will deliver strategic insight to DHB management by leveraging predictive data analysis techniques, sophisticated technology tools, and information management principles to help our stakeholders make well-informed decisions. The candidate is expected to work without assistance; provide consultative team leadership and coaching to business intelligence staff to elevate overall analytical capabilities; able to manage highly complex work efforts; may have advanced education; must have extensive industry experience. The candidate will report to Analytics Manager.

Description (including, but not limited to):
1.Technical expertise centered around Cognos metadata modeling using data modules/Framework Manager, fact & dimensional modeling, data mining, SAS, SQL, and quality control.
2.Lead full development lifecycle within Cognos reporting solution deployment.
3.Design, Develop and develop efficient Cognos framework manager sustainable packages and Cognos data modules according to best practices.
4. Specialization in solution architecture for healthcare data management to propose dashboards and operational reporting that improves executive decision making and provides analytical capabilities for the staff analytical reporting, including design and implementation of solutions.
5. Successful development and maintenance of formal strategies, sourcing guidance, technical standards, blueprints, reference architectures, architecture patterns and technology roadmaps for a given architecture domain.
6. Analyzing and estimating feasibility and compatibility of Cognos solutions with a normalized, denormalized and/or fact & dimensional Data Warehouse including hardware, network and other programs. Guide decision makers toward the final solution architecture which is most compliant with their policies and programs.
7. Development of data workflows, processes, and standard operating procedures that pertain to analytics delivery as appropriate; ensure the practical alignment of analytical solutions to workflows and processes.
8.Increase reporting efficiencies/accuracy rates through quantitative and qualitative analytical techniques.
9.Prepare and present analytical data initiatives and deliverables to various audiences including executive management; participate in the dissemination of analytical results through written and oral presentations.
10. Engaging agency subject matter experts, business liaisons, and vendor representatives as to ensure proper alignment between business and IT.

NW-642661.docx

RTR-642661

SAS Server Admin with BI, DI, Analytics, security, storage, ETL, AWS, RedShift, Tableau, SFTP and Windows Shares experience

Job ID: NC-644029 (98090130)

SAS Server Admin with BI, DI, Analytics, security, storage, ETL, AWS, RedShift, Tableau, SFTP and Windows Shares experience

Location: Raleigh, NC (NCDHHS)
Duration: 6 months
Interview :Webcam Interview Only

Minimum Requirements:
Experience with product implementation and administration of SAS BI, DI and Analytics related products. Required 5 Years
SAS Server Administrator providing operational enhancements, maintenance, installation, and support of the SAS Server platform and underlying Windows Required 3 Years
Experience with SAS platform security management Required 5 Years
Experience with underlying infrastructure support (OS, Storage, SAS 9.4 Applications) Required 5 Years
SAS Security Required 5 Years
Experience ensuring processes are aligned with tactical and strategic information management initiatives Required 5 Years
High level of experience of ETL processes on Amazon AWS / RedShift, Tableau Server, Windows Shares, SFTP, relational databases. Required 5 Years

The SAS Administrator would need to have at least 5+ years of product implementation and administration of SAS BI, DI and Analytics related products. The SAS Server Administrator provides operational enhancements, maintenance, installation, and support of the SAS Server platform. This includes providing SAS platform security management, SAS application and underlying infrastructure support (OS, Storage, SAS 9.4 Applications, Web and Database) and ensuring processes are aligned with tactical and strategic information management initiatives.

Initial job responsibilities surround supporting the COVID-19 epidemiology team in the Division of Public Health. Specific first tasks are to migrating their mission-critical, unscheduled, desktop SAS processes that daily process case and test data to a recently purchased on-premise SAS Server for scheduled automation as stored processes. The Department of Health and Human Services is engaged in a culture shift toward being more data centric, less siloed, and more democratized and harmonized data access and processing.

Rather than take ownership of these distributed processes, the SAS Administrator will support this ongoing culture shift by empowering, up-training, and collaborating with analysts and epidemiologists to identify, document / diagram, prioritize, and optimize their code for migration to the server. The SAS Administrator will train core team members to automate and schedule their own mission-critical code, growing this automation team of users while providing oversight of job scheduling, performance tuning, and process balancing using tools like SAS Management Console, Data Integration Studio, and SAS Enterprise Guide (SAS EG).

This SAS Administrator will need to collaborate with diverse teams, including epidemiologists, analysts, and IT administrators. These teams manage related resources that are sources or destinations of SAS Server processes, including but not limited to BI systems and existing ETL processes on Amazon AWS / RedShift, Tableau Server, network share drives, SFTP locations, and internal and external relational databases.

After prioritizing COVID-19 SAS code, future tasks may include supporting other DPH SAS team processes on other content areas (infectious disease, injury and overdose, vital records, etc.); strategizing across languages (SAS is commonly used but other languages like R, SQL, and Python are also used); support of cloud SAS Server spec, purchasing, and administration; and consideration of other SAS suite products like Enterprise Business Intelligence (EBI) Server and Information Delivery Portal, etc.

The SAS Administrator also ensures the platform is positioned for compliance with IT policies and standards and agreed upon service levels.

RTR-644029.docx

NW-644029

Business Analyst with use cases, user stories, RTM, test cases, workflow, data flow, SQL, documentation/Visio and Agile/Scrum experience

Job ID: MS-79430 (90090127)3P

Business Analyst with use cases, user stories, RTM, test cases, workflow, data flow, SQL, documentation/Visio and Agile/Scrum experience

Location: Jackson MS (MDEK12)
Duration: 12 months
Positions: 1 (1/1)

Skills:
Must be able to effectively communicate (verbal and written) requirements with stakeholders as well as development team No min.
Must be able to collaborate with Project Manager, Architect, and developers to ensure business requirements are communicated, accepted, and meet expectations 7
Must be able to translate and simplify requirements from stakeholders into written requirement documents for development team. Documents include: Formal Business Requirements Document, Functional Design Document, Technical Design Document, Technical Use Cases, User stories, Business Cases, Requirements Traceability Matrix, Test cases. (samples of previous documents created highly preferred- submit with resume) 7
Must be able to create diagrams, flowcharts, and workflows of business processes 7
Must be able to create diagrams, flowcharts, and workflows of data flow through system 7
Must be able to create and manage test cases for Quality Assurance. 7
Must be familiar with software and database development concepts 7
Technical Business Analyst work on a software development team 7
Must have experience developing technical documentation for enterprise software users, system administrators, and other technical audiences 7
Strong experience in requirements management and creating all documents listed above 7
Strong experience in mapping business processes into technical documentation 7
REQUIRED SKILLS/EXPERIENCE # YEARS
Strong experience in acceptance testing 7
Ability to analyze business functions 7
Practical experience generating process documentation and reports 7
Strong working knowledge of relevant Microsoft applications, including Visio 7
Extensive experience with data visualization 7
Excellent communication with the ability to translate data into actionable insights 7
Scrum 7
Agile 7

Job Description:
This position will require a qualified Technical Business Analyst to take the lead in the following tasks:
-Ability to create and document detailed business requirements, perform analysis, outlining problems, opportunities and solutions for the stakeholders
-Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
-A strong understanding of the documentation development process, the software development process, and product lifecycles
-Determine operational objectives by studying business functions; gathering information; evaluating output and formats
-Improve systems by studying and documenting current state and business rules
-Ability to partner with other team members and stakeholder across multiple business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with executive teams
-Ability to communicate technical information to a non-technical audience and business information to a technical audience
-Ability to successfully apply complex knowledge of fundamental concepts practices, and procedures of technical writing.
– Construct workflow charts and diagrams; studying system capabilities; writing specification
-Translate stakeholder requests into formal requirements
-Deliver high-quality business requirement documentation for business manuals, new development, training manuals, user guide, and system guide

E-RTR-79430.doc

79430_Skil set

MMIS/CMS QA Lead/PM with Seven Standards, MS Project/Access, Vendor Quality Management and Medicaid/CMS certification experience

Job ID: NC-644248 (98190129)

MMIS/CMS QA Lead/PM with Seven Standards, MS Project/Access, Vendor Quality Management and Medicaid/CMS certification experience

Location: Raleigh, NC (NCDHHS)
Duration: 12 months
Interview : Either Webcam Interview or In Person

Minimum Requirements:
Knowledge of Enterprise IT Systems, system integration principles, and associated program, project, quality and test management best practices. Required 3 Years
Has an understanding of CMS’ Seven Standards and Conditions and the Medicaid program Highly desired 5 Years
Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years
Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required 5 Years
Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 5 Years
Knowledge of planning, design and implementation of a Vendor Quality Management program including the policy, framework and procedures Required 3 Years
Medicaid Program knowledge or experience in MMIS replacements Highly desired 3 Years
Knowledge or experience in CMS certification processes Highly desired 3 Years

The IT Quality Specialist (IT-QAS) will be responsible for ensuring that the impact of new or upgraded IT systems are effectively implemented to support the delivery of desired business and technology outcomes. The role will work with the business and technology change management, process improvement, vendor management, and application support teams for the governance model to achieve required outcomes.

The ITQAS plays a pivotal role in supporting stakeholders by providing guidance and expertise in the validation of business and technology specifications required to achieve a high quality of Vendor services provided within the MES program framework. Additionally, the Specialist also has responsibility for supporting DHHS internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, risk mitigation, vendor on boarding, and on-going vendor quality monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors.

The resource will support the MITA 3.0 State Self-Assessment (SS-A) and performing mapping of the State’s Replacement MES requirements and business processes (which were developed as part of System Design) to the Centers for Medicaid and Medicare Services (CMS) MITA Business Processes and Business Capabilities Matrices to determine the MITA 3.0 maturity level of the Replacement MMIS (As-Is Assessment.) The ITQAS will also assist in the preparation of the State’s MITA 3.0 SS-A Report. Additionally the resource may assist in determining the State’s future goals for MITA (technology framework and business processes) by leading meetings with internal stakeholders and vendors to map the State’s Replacement MMIS processes to the “To-Be” MITA 3.0 maturity levels. A major component of this role will be the support of the CMS Information Technology Systems certification exercise which is heavily reliant on MITA compliance for the technical architecture for deployed IT systems.

This resource may interface with Division Leadership and DHHS Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily.

QA Validation Support
-Creating, updating and maintaining quality reporting and communicate performance trends to program management.
-Identifying trends and overseeing projects to lead continuous improvement and problem-solving efforts to improve quality
-Aggregating and analyzing quality data and recommending methods for improving product and service quality, design and/or business processes.
-Monitoring, identifying, and analyzing performance metrics in order to provide constructive feedback, maintain high-service levels, and increase production system efficiency.
-Coordinating with NC Medicaid PMO and NC Medicaid O&M to ensure all program review findings are identified, tracked. Ensuring a mitigation plan is in place with defined dates for resolution.
-Reviewing product history and lessons learned from design validation sources, current production quality, and warranty data to identify and drive preventive measures to ensure optimal quality of each project as it is implemented.
-Acting as liaison to federal program reviewers and State and DHHS Project Monitoring Oversight teams.
-Following up with management on all exceptions and corrective actions pertaining to quality reviews by staff.
-Responsible for supporting the quality review of the MITA 3.0 State Self-Assessment (SS-A) and performing mapping of the State’s Replacement MES requirements and business processes (which were developed as part of System Design) to the Centers for Medicaid and Medicare Services (CMS) MITA Business Processes and Business Capabilities Matrices to determine the MITA 3.0 maturity level of the Replacement MMIS (As-Is Assessment.) The resource will provide technical input to and assist in the preparation of the State’s MITA 3.0 SS-A Report.
-Assist in determining the State’s future goals for MITA (technology framework and business processes) by leading meetings with internal stakeholders and vendors to map the State’s Replacement MMIS processes to the “To-Be” MITA 3.0 maturity levels.
-Support of the CMS Information Technology Systems certification exercise which is heavily reliant on MITA compliance for the technical architecture for deployed IT systems.
-Conduct gap analyses of the As-Is operations and To-Be environments to identify appropriate actions needed to reach target maturity levels, and may develop the technical documentation for compliance with the CMS Seven Standards and Conditions.
-Perform crosswalks to evaluate the State Business Process Model’s (BPM) alignment with or deviation from the CMS-defined MITA BPM.
-Ensure the utilization of industry best practices for compliance with CMS and State-defined performance standards.
-Provide day-to-day technical advice to the MITA team members in the completion of the “As Is” assessment and strategic advice as requested.
-Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ)
-Interface with Business Owners to ensure contract negotiation objectives align with key stakeholder expectations and provide project status and analysis throughout the negotiation and contract development phases
-Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards
-Develop goals and metrics for measuring and managing supplier quality
-Mitigate vendor risk and create third party contingency plans

-Assist in validation of IT systems, evaluation of requirements, and testing.
-Assist in the planning, design and implementation of a Vendor Quality Management program including the policy, framework and procedures
-Oversees the quality review process, including risk assessment and due diligence through partnerships with Legal, business unit and security to ensure all requirements are met.
-Participates in design, code, and test inspections throughout product life cycle to identify issues from a quality assurance viewpoint.
-Thoroughly understands and complies with quality policies and procedures, and verifies deliverables meet expected quality requirements.
-Participates as a quality assurance technical representative at other project meetings. Presents quality assurance technical status’ and issues at milestone reviews.
-Considered subject matter expert in associated risk and quality management methodology
-Review vendor risk assessment outputs to ensure risk has been appropriately assessed
-Delivers reporting from the risk management platform and team presentations to stakeholders
-Aid in design, creation and delivery of program training to internal business unit stakeholders
-Ensure departmental documents and activities are performed in compliance with applicable laws, regulatory standards and company policies and procedures
-Participate in team’s preparation and involvement in regulatory examinations
-Assist with the creation of policies and procedures
-Analyze data to drive recommendations
-Challenges and provides process improvement strategies on existing procedures and processes across the team and risk organization to achieve efficiencies.
-Basic understanding of SOC reports, Business Continuity Planning, Inherent Risk and Entity Level Controls
-Creates, modifies, and extracts reports and dashboards to communicate key metrics.
-Create and Implement a quality management and risk management process
-Build the methodology to measure and improve vendor quality

In addition to the above, the candidate may also conduct gap analyses of the As-Is operations and To-Be environments to identify appropriate actions needed to reach target maturity levels, and may develop the technical documentation for compliance with the CMS Seven Standards and Conditions. The resource will perform crosswalks to evaluate the State Business Process Model’s (BPM) alignment with or deviation from the CMS-defined MITA BPM. This resource will work under the direction of the MES Lead Project Manager and in concert with additional MITA staff in the performance of the work. The resource will ensure the utilization of industry best practices for compliance with CMS and State-defined performance standards. This resource will provide day-to-day technical advice to the MITA team members in the completion of the “As Is” assessment and strategic advice as requested. Additionally, this resource may interface with Division Leadership and other DHHS Subject Matter Experts (SME) as required to complete the work.

NW-644248.docx

RTR-644248

SQL Server DBA/Windows Admin with DW, data modeling, data integration, PowerShell, Active Directory, report/dashboard development, DB2/Oracle, CDC/NIST/HIPAA/CJIS, ticketing, Subversion and Python experience

Request ID: BL-9677-1 (910090202)

SQL Server DBA/Windows Admin with DW, data modeling, data integration, PowerShell, Active Directory, report/dashboard development, DB2/Oracle, CDC/NIST/HIPAA/CJIS, ticketing, Subversion and Python experience

Location: Columbia, SC
Duration: 12 Months Hrs/Wk: 40.00

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. SQL SERVER
2. DATA WAREHOUSING
3. DATA MODELING
4. KNOWLEDGEABLE IN VARIOUS DATA INTEGRATION TECHNOLOGIES
5. UNDERSTANDING OF COMPUTER AND NETWORK OPERATING SYSTEM FUNDAMENTALS (E.G. OPERATING SYSTEMS, APPLICATIONS, STORAGE, NETWORKING)
6. POWERSHELL
7. MICROSOFT ACTIVE DIRECTORY
8. EXPERIENCE WITH WINDOWS SERVER
9. REPORT AND DASHBOARD DEVELOPMENT

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. DB2
2. ORACLE
3. Experience with security and data classification related to CDC, HIPAA, and CJIS.
4. Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.
5. Excellent written, oral, and interpersonal communication skills
6. TICKETING SYSTEM
7. SUBVERSION (SOURCE CONTROL)
8. PYTHON
9. Ability to integrate technical systems with agency goals and objectives.

REQUIRED EDUCATION: Bachelor’s or Master’s Degree in a relevant field of work or equivalent work experience (5 years).

SCOPE OF THE PROJECT:
Due to the volume of upcoming data integration from internal and external customers, additional staff is needed to assist with the agency COVID-19 effort. This position will ensure databases are set up following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the team responsible for supporting critical system data and database environments used by Public Health Deputy Area and Public Health Labs. The candidate will work with other team members to enhance the agency data integration processes and data warehouse.

Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:
Participate in a team comprised of Client and solution implementation staff for related planning, designing, configuration, and maintenance of integrated systems and data associated with Public Health and Lab environments. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager.

The candidate will work closely with the Enterprise Computing Services Team Lead and Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for streamlining system data integration, modeling, and reporting.

Specific database developer duties and responsibilities will include but are not limited to the following:
• Work closely with other developers to integrate databases with other applications.
• Evaluate, design, code, optimize, and modify Microsoft SQL, DB2 and Oracle databases and database applications.
• Model databases and develop tables, stored procedures, views, triggers, and other database objects.
• Tune databases for optimum performance.
• Develop reporting and dashboard capabilities.
• May involve interface development to access database
• Modification of existing computer systems to be compliant with agency security requirements.
• Ensure maximum system uptime for critical components to ensure business continuity.
• Diagnoses, isolates and de-bugs technical problems and performs problem resolution.
• Database monitoring and tuning.
• Adheres to Information Technology application development standards and security requirements.
• Prepare and maintain system documentation and architecture diagrams for applications assigned.
• Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place and remediation of those systems in a segmented framework.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Recommend and assist in the design of system architectures to align with organizational strategic business objectives.
• Requires mastery technical and business knowledge in multiple disciplines/processes.
• Create supporting project and system documentation.
• Provide updates to the Project Team.
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements http://admin.sc.gov/technology/information-security/policies-and-procedures, etc.)

SQL/DB2 Admin with ORACLE, DATA WAREHOUSING, DATA MODELING, DATA INTEGRATION TECHNOLOGIES, POWERSHELL, MICROSOFT ACTIVE DIRECTORY, WINDOWS SERVER, CDC, HIPAA/CJIS, TICKETING SYSTEM and PYTHON Experience.

Request ID: BL-9677-1 (910090201)

SQL/DB2 Admin with ORACLE, DATA WAREHOUSING, DATA MODELING, DATA INTEGRATION TECHNOLOGIES, POWERSHELL, MICROSOFT ACTIVE DIRECTORY, WINDOWS SERVER, CDC, HIPAA/CJIS, TICKETING SYSTEM and PYTHON Experience.

Location: Columbia, SC
Duration: 12 Months Hrs/Wk: 40.00

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. SQL SERVER
2. DATA WAREHOUSING
3. DATA MODELING
4. KNOWLEDGEABLE IN VARIOUS DATA INTEGRATION TECHNOLOGIES
5. UNDERSTANDING OF COMPUTER AND NETWORK OPERATING SYSTEM FUNDAMENTALS (E.G. OPERATING SYSTEMS, APPLICATIONS, STORAGE, NETWORKING)
6. POWERSHELL
7. MICROSOFT ACTIVE DIRECTORY
8. EXPERIENCE WITH WINDOWS SERVER
9. REPORT AND DASHBOARD DEVELOPMENT

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. DB2
2. ORACLE
3. Experience with security and data classification related to CDC, HIPAA, and CJIS.
4. Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.
5. Excellent written, oral, and interpersonal communication skills
6. TICKETING SYSTEM
7. SUBVERSION (SOURCE CONTROL)
8. PYTHON
9. Ability to integrate technical systems with agency goals and objectives.

REQUIRED EDUCATION: Bachelor’s or Master’s Degree in a relevant field of work or equivalent work experience (5 years).

SCOPE OF THE PROJECT:
Due to the volume of upcoming data integration from internal and external customers, additional staff is needed to assist with the agency COVID-19 effort. This position will ensure databases are set up following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the team responsible for supporting critical system data and database environments used by Public Health Deputy Area and Public Health Labs. The candidate will work with other team members to enhance the agency data integration processes and data warehouse.

Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:
Participate in a team comprised of DHEC and solution implementation staff for related planning, designing, configuration, and maintenance of integrated systems and data associated with Public Health and Lab environments. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager.

The candidate will work closely with the Enterprise Computing Services Team Lead and Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for streamlining system data integration, modeling, and reporting.

Specific database developer duties and responsibilities will include but are not limited to the following:
• Work closely with other developers to integrate databases with other applications.
• Evaluate, design, code, optimize, and modify Microsoft SQL, DB2 and Oracle databases and database applications.
• Model databases and develop tables, stored procedures, views, triggers, and other database objects.
• Tune databases for optimum performance.
• Develop reporting and dashboard capabilities.
• May involve interface development to access database
• Modification of existing computer systems to be compliant with agency security requirements.
• Ensure maximum system uptime for critical components to ensure business continuity.
• Diagnoses, isolates and de-bugs technical problems and performs problem resolution.
• Database monitoring and tuning.
• Adheres to Information Technology application development standards and security requirements.
• Prepare and maintain system documentation and architecture diagrams for applications assigned.
• Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place and remediation of those systems in a segmented framework.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Recommend and assist in the design of system architectures to align with organizational strategic business objectives.
• Requires mastery technical and business knowledge in multiple disciplines/processes.
• Create supporting project and system documentation.
• Provide updates to the Project Team.
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements http://admin.sc.gov/technology/information-security/policies-and-procedures, etc.)

.Net Developer with ASP.net, C#, VB, SQL Server, MVC, Entity, API/WCF, ADA/WCAG and Xamarin experience

Job ID: MI-644748 (97190128)

.Net Developer with ASP.net, C#, VB, SQL Server, MVC, Entity, API/WCF, ADA/WCAG and Xamarin experience

Location: Lansing, MI (MDE)
Duration: 4 months
Interview: Webcam Interview Only

Skills:
Experience in the IT Profession, in any role Required 3 Years
Experience in Microsoft ASP.NET 4.0 with C#\VB Required 3 Years
Developing Systems with Microsoft SQL Server database Required 2 Years
Experience in MVC and Entity Framework Required 2 Years
API / WCF Web services Required 1 Years
Experience in .NET Core 2.0 or greater Required 6 Months
Experience developing application code in adherence to ADA standards (WCAG 2.0, AA) Highly desired 6 Months
Experience with developing mobile applications with Microsoft Xamarin Desired 6 Months
Experience with Microsoft ASP.NET Core Blazor Highly desired 3 Years

Projects supported will be:

Michigan Nutrition Database (MIND) – A .net 4.0 web forms application for claims and reimbursement, that support the Child Nutrition Programs offered by the United States Department of Agriculture (USDA).

MiND 2.0 – This will be a new .net Core 3.1 application to replace the current MiND application as well as create a new mobile application.

Gateway – A .net Core 2.0 application which interacts with multiple systems, to improve the user experience for consumers of the MDE Child Nutrition web applications.

MI_Resume_Template-644748.docx

MI-RTR-644748

Remote Enterprise Architect (System Monitoring) with Application/Middleware/Database monitoring, Azure/SolarWinds/OEM/SCCM monitoring tools, Alerting, IT Governance/operations, financial modeling/IT investment and PM experience

Job ID: MN-MNSITE-2000 (90090208)2P

Remote Enterprise Architect (System Monitoring) with Application/Middleware/Database monitoring, Azure/SolarWinds/OEM/SCCM monitoring tools, Alerting, IT Governance/operations, financial modeling/IT investment and PM experience

Location: St Paul MN (MnDOT)
Duration: 3 months (The State will retain the option to extend the work orders in increments determined by the State)
Interview: phone/online
Visa: any
Attachments: RTR/Skill Matrix
Positions: 2 (2/2)

Minimum Qualifications
• Five (5) years’ experience in Enterprise Architect role
o A Master’s degree substitutes for three years of experience, or a Bachelor’s degree substitutes for two years, or an Associate’s degree substitutes for one year
• Four (4) engagements lasting more than three (3) months in Enterprise Architect role.

Desired Skills
• Comprehensive knowledge of hardware, software, application, and systems engineering
• Systems thinking – the ability to see how parts interact with the whole (“big picture” thinking)
• Knowledge of IT governance and operations
• Knowledge of financial modeling as it pertains to IT investment
• Interpersonal and leadership skills – servant leadership, collaboration, facilitation, and negotiation skills
• Communication skills – both written and verbal
• Ability to explain complex technical issues in a way that non-technical people may understand
• Project and program management planning and organizational skills
• Time management and prioritization

Description of Project
MNIT @DOT is seeking 2 Enterprise Architect resources in a staggered approach to assistance in evaluating in-place service monitoring which includes identifying what monitoring is happening now, who it is being sent to, and what escalation model is in place for alerting. After evaluating existing monitoring and identifying gaps, we need the first resource to provide a recommended defined direction and action plan to implement needed changes to the monitoring environment.

In the next stage, the plan is to go into implementation mode. This is where the State needs the assistance of the second resource along with the first resource and staff from Middleware and Database to ensure that all monitoring, alerting, and escalations are in place by the time the engagement is complete. In order to ensure this happens, the resources need to plan, develop, and enhance application and service monitoring with Operations. This will include but is not limited to:
evaluation of existing monitoring tools (Azure, SolarWinds, OEM and other various in-place monitoring tools) that will be used to monitor our Application, Database and Middleware environments
Environments include Application & Service (Up/Down, Service Availability, Escalation of Alerts, Alerting Schedules and Conditions, During Hours of Operations and Outside of Hours of Operations)
evaluation of existing alerts (including who is getting what alerts and when they get them)
execution of plans to establish application and system monitoring in our Development, Test, and Production environment
provide historical reporting using our existing tools (Alerts & Notifications)
The overall plan is Resource 1 will get started first and will be working on reviewing existing alerts and altering systems, propose an implementation, and start to implement and mentor staff as they create monitors and escalations. Resource 2 will then start about a month later after review and planning is complete and help with the implementation of all the monitoring, alerting, and escalation implementation. It is also envisioned that the contractors will document and mentor staff too. Work is anticipated to be off-site.

Sample Tasks
• Insure the IT strategy and planning is aligned with the organization’s business mission, strategy, and processes and document this using multiple architectural models that show how the current and future technology needs of the organization will be met in an efficient, sustainable, agile,
and adaptable manner
• Provide technical guidance, road maps, principles, standards and best practices focused on enabling business and IT leadership to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization
• Define the “as is”, “to be” and “future” architecture
• Provide oversight of infrastructure, security, data and application architecture
• Analyze and translate business, information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives
• Develop a consensus based enterprise solution that is scalable, adaptable and in sync with ever- changing business needs
• Develop road map for evolution of the enterprise application portfolio from current to future state including operating in a bi-modal manner
• Provide advice and guidance to IT leadership and management team on latest architecture principles and approach
• Provide knowledge transfer

RTR-MN-1

Local Curam BA with Agile, JAD, use cases, gap analysis, medicaid and healthcare/social security organization experience

Job ID: NC-636470 (911090128)

Local Curam BA with Agile, JAD, use cases, gap analysis, medicaid and healthcare/social security organization experience

Location: Raleigh, NC (NCDHHS)
Duration: 12 months
Interview : Either Webcam Interview or In Person

Minimum Requirements:
Ablity to independently understand business requirements and develop solutions using the Cúram software suite. Required 6 Years
Business Knowledge of Medicaid, Child Care programs Required 6 Years
Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users. Required 6 Years
Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Required 6 Years
Ability to develop relationships/partnerships with customers by responding to needs in timely manner Required 6 Years
Understand Cúram Case Management functionality and associated business processes of a Social Services organization. Required 6 Years
Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam. Required 6 Years
Very strong experience in leading business requirement grooming session, writing user stories and acceptance criteria. Required 5 Years
Thorough knowledge/experience with SDLC processes (Agile – Scrum, Kanban) Required 6 Years
Local to NC candidate Highly desired
Curam V6 Certification Required
Experience with problem identification and integration of technical skills to resolve issues. Required 6 Years

The Department of Health and Human Services (DHHS) requires the assistance of a contract resource to serve as a Curam Business Analyst for the North Carolina NCFAST Program to support the development and implementation of North Carolina Families Accessing Services through Technology (NC FAST).

This position will be responsible for managing IBM Cúram business analysis work or projects with distinct deliverables to a solution. Tasks include identifying and documenting business processes, issues, value levers, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas, in support of implementation of a comprehensive case management solution utilizing the Cúram Business Application Suite; and utilizing knowledge of the Cúram software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing.

Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks .

RTR-636470.docx

NW-636470

Enterprise Architect/Solution Architect with roadmapping, design review experience and EA certification

Job ID: VA-644614 (910590128)

Enterprise Architect/Solution Architect with roadmapping, design review experience and EA certification

Location: Chester, VA (VITA) (local candidates strongly preferred) only USC/GC
Duration: 2 months
Interview: Webcam Interview Only

Skils:
experience as a solution or enterprise architect, ability to write on technical topics Required 5 Years
Enterprise Architecture and Current information technologies Required 5 Years
Communicate effectively orally and in writing Required 5 Years
Organize and present material in a manner that is easily understood by diverse audiences Required 5 Years
Work against a plan, meet deadlines, and produce deliverables Required 5 Years
Microsoft Office Suite programs Required 5 Months
EA certification in a common framework is not required but helpful. Nice to have

*candidates will telework now (after coming to office to pick up laptop). Once restrictions are lifted, candidates will be required to work onsite daily M-F 8-5pm, NO exceptions

IT solution architecture review and technology roadmaping and planning.
Review and comment on IT solution architecture, designs and models
Review design documents for completeness, consistency, and compliance to COV standards, procedures, and best practices (example: cloud based server/storage services)

Research and provide specialized knowledge of current and evolving IT trends and IT future directions
Upon request create technical briefs (2 to 4 pages) on specific technologies (examples: WAP, containerization)

EA technology roadmap formulation
Research a technology (example: server operating system), identify quality sources for information on vendor support of versions and releases, support life cycle, to identify 3 year roadmaps for utilization of that technology (approved, divest (plan and execution), prohibit), evaluate extended support for compliance to COV standards

Experience as a solution or enterprise architect, ability to write on technical topics

VA_E-RTR-644614.doc

VA-Resume_Template-644614

GIS Analyst with Health Research ESRI ArcGIS, ArcPro, ArcOnline, cartography, SAS and Data Management experience

Request ID: BL-9700-1 (93890129)

GIS Analyst with Health Research ESRI ArcGIS, ArcPro, ArcOnline, cartography, SAS and Data Management experience

Location: Columbia SC
Duration: 6 Months Hrs/Wk: 37.50
References needed at candidate submission (min of three and 1 must be from a supervisor)

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• Analytical and problem-solving skills.
• Ability to understand data and the other underlying trends and use that information to help craft meaningful narratives.
• Bachelors in geography, GIS, public health, environmental science, or relevant experience
• Expertise Esri suite of GIS software including ArcGIS, ArcPro, ArcOnline.
• Demonstrable experience with cartography and telling a story with maps
• Verbal and written communication skills are critical. Must be able to organize and present thoughts clearly and concisely.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• Data Management
• Proficient in SAS

REQUIRED EDUCATION/CERTIFICATIONS:
• Bachelors in geography, GIS, public health, environmental science, or relevant experience (5 years)

Experience
Administrative Problem Solving Skills Yes 1
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
Packaged Applications ARCGIS Yes 1
Programming Languages SAS Yes 1
Additional Skills: experience with cartography

Remote Work Availability: 0%

SCOPE OF THE PROJECT:
The Institute for Families in Society (IFS) at the University of South Carolina is looking for a Geographic Information Systems (GIS) Analyst/Health Research to contribute to the continued growth and evolution of our geospatial strategy and visualization in health policy research. We seek an analyst with a passion for working with strong motivated teams, innovative and creative out of the box thinking, and collaborative skills to work on initiatives that cross over many groups.

Principle Responsibilities and Duties: This position will be responsible for updating and geocoding data, creating metadata, and developing and interpreting trends found between years of data. The GIS Analyst will have primary responsibility to:
• Understand the inventory of GIS data and maintain the update schedule.
• Create charts, tables, and maps describing the updated data and implications.
• Deliver mapping solutions by defining the user requirements, workflow and collaborating with various business and project teams.
• Communicate regularly with team and management providing timely feedback to facilitate continual workflow within established timelines.
• Develop strong relationships with the IFS team to understand the content and facilitate the use of research and GIS.

Help Desk Analyst (Application/Production Support) with browser-based application, Medicaid/Social Services, SQL and phone support experience

Job ID: NC-642967 (93990128)

Help Desk Analyst (Application/Production Support) with browser-based application, Medicaid/Social Services, SQL and phone support experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience and knowledge of browser-based applications. Required 5 Years
Experience researching, analyzing and interpreting automated system problems. Required 5 Years
Experience working in an Application/Production Support based (not hardware) help desk environment. Required 5 Years
Working knowledge of social services and Medicaid programs and systems. Desired 5 Years
Broad knowledge of the NC FAST application and functionality. Desired 5 Years
Experience writing and running SQL queries. Highly desired 5 Years
Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required

This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.
Each position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating customer issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

NW-642967.docx

RTR-642967

Military network engineer (CCNA/CISSP/A+) with active directory, air force equipment inventory accounting system experience and military security/secret clearance

Job ID: MI-644489 (94790128)

Military network engineer (CCNA/CISSP/A+) with active directory, air force equipment inventory accounting system experience and military security/secret clearance

Location: Alpena, MI (DMVA)
Duration: 4 months
Interview: Webcam Interview Only

Skills:
Candidates must have experience in working in Active Directory Required 2 Years
Candidates must have a demonstrated background in customer service orientation, issue resolution, and ability to train end customers Required 2 Years
Candidates must have the ability to work autonomously – independent of direct supervision Required 2 Years
Candidates must have or be able to obtain military security clearance of at least Secret Clearance Required 2 Years
Candidates must have active Security+ certification – or ability to procure Security+ within reasonable timeframe Required 1 Days
Military background and/or experience and knowledge of military operations Desired 1 Days
Experience in managing multiple equipment accounts and knowledge of Air Force equipment inventory accounting systems Desired 2 Years
Candidates with additional network certifications (A+, CCNA, CISSP, etc) Desired 1 Days
Citizenship and an I-9 verification is required along with drug testing. Required
Ability to work on-site – in Alpena, MI Required

Job Description: Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
•The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to State policies, standards, and guidelines. Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

MI_Resume_Template-644489.docx

MI-RTR-644489

Security Manager/architect (CISSP-ISAAP) with cloud, data breach, hacking, DoS attack, APTs, IAM, NIST, ISO27001, vulnerability scanners, intrusion prevention, CIS Baselines, networking and web services/REST/RPC experience

Job ID: TX-302CSD2108 (913990128)

Security Manager/architect (CISSP-ISAAP) with cloud, data breach, hacking, DoS attack, APTs, IAM, NIST, ISO27001, vulnerability scanners, intrusion prevention, CIS Baselines, networking and web services/REST/RPC experience

Location: Austin TX (OAG)
Duration: 6 months with possibility of extension

Minimum Requirements:
Years Required/Preferred Experience
4 Required Graduation from an accredited four-year college or university with major coursework in information technology security, computer information systems, computer science, management information systems, or a related field is generally preferred.
5 Preferred Proven work experience in security architecture, demonstrating solutions delivery, principles and emerging technologies – designing and implementing security solutions. This includes continuous monitoring and making improvements to those solutions.
5 Preferred Experience consulting and engineering in the development and design of security best practices and implementation of solid security principles across the organization, to meet business goals along with customer and regulatory requirements.
5 Preferred Proven expertise in security considerations of cloud computing: They include data breaches, broken authentication, hacking, account hijacking, malicious insiders, third parties, APTs, data loss and DoS attacks.
5 Preferred Identity and access management (IAM) – the framework of security policies and technologies that limit and track the access of those in an organization to sensitive technology resources.
5 Preferred Knowledge and experience working with relevant National Institute of Standards and Technology (NIST) standards.
5 Preferred Knowledge and experience working with ISO27001 – specifications for a framework of policies and procedures that include all legal, physical and technical controls involved in an organization’s risk management.
5 Preferred Experience delivering/managing Identity and access management (IAM) solutions – the framework of security policies and technologies that limit and track the access of those in an organization to sensitive technology resources.
5 Preferred Experience working with security management tools (e.g., vulnerability scanners, file integrity monitoring, configuration monitoring, etc.) and perimeter technologies (e.g., router, firewalls, web proxies and intrusion prevention, etc.).
5 Preferred Knowledge of configuration management, change control/problem management integration, risk assessment and acceptance, exception management and security baselines (e.g. CIS Baselines, NIST, vendor security technical implementation guides, etc.).
5 Preferred Strong awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks.
5 Preferred Knowledge of web services, API, REST and RPC.
5 Preferred Ability to resolve complex security issues in diverse and decentralized environments; to learn, communicate, and teach new information and security technologies; and to communicate effectively.
5 Preferred Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace .
5 Preferred Extensive skill in effective verbal and written communications with other computer professionals, clients, and stakeholders.
5 Preferred Knowledge of software development life cycle methodologies. Ability to analyze and problem solve.
5 Preferred Ability to establish and always maintain effective and professional working relationships with others in the course and scope of conducting business.
5 Preferred CISSP-ISAAP or equivalent certification.
5 Preferred Ability to obtain required certification within 6 months and maintain approved baseline certification for position (i.e. CISSP-ISAAP or equivalent).

The Information Security Manager serves as a liaison between IT architects and information security teams and also coordinates with information system owners and common control providers on the allocation of security controls as system-specific, hybrid, or common controls. In addition, the Candidate, in close coordination with information security officers, advise authorizing officials, the chief information officer, senior IT and security staff, on a range of security-related issues including establishing information system boundaries, assessing the severity of weaknesses and deficiencies in the information system, plans of action and milestones, risk mitigation approaches, security alerts, and potential adverse effects of identified vulnerabilities.

The ideal candidate would have experience in the following areas:
· Design, build and implement enterprise-class security systems for a production environment
· Align standards, frameworks and security with overall business and technology strategy
· Identify and communicate current and emerging security threats
· Design security architecture elements to mitigate threats as they emerge
· Create solutions that balance business requirements with information and cyber security requirements
· Identify security design gaps in existing and proposed architectures and recommend changes or enhancements
· Define and prioritize essential system capabilities or business functions required for partial or full system restoration after a catastrophic failure event.
· Define appropriate levels of system availability based on critical system functions and ensure that system requirements identify appropriate disaster recovery and continuity of operations requirements to include any appropriate fail-over/alternate site requirements, backup requirements, and material supportability requirements for system recover/restoration.
· Develop/integrate cybersecurity designs for systems and networks with multilevel security requirements or requirements for the processing of multiple classification levels of data.
· Document and address organization’s information security, cybersecurity architecture, and systems security engineering requirements throughout the acquisition life cycle.
· Employ secure configuration management processes.
· Ensure that acquired or developed system(s) and architecture(s) are consistent with organization’s cybersecurity architecture guidelines.
· Identify and prioritize critical business functions in collaboration with organizational stakeholders.
· Perform security reviews, identify gaps in security architecture, and develop a security risk management plan.
· Provide advice on project costs, design concepts, or design changes.
· Provide input on security requirements to be included in statements of work and other appropriate procurement documents.
· Provide input to the Risk Management Framework process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and maintenance training materials).
· Define and document how the implementation of a new system or new interfaces between systems impacts the security posture of the current environment.
· Analyze candidate architectures, allocate security services, and select security mechanisms.
· Develop a system security context, a preliminary system security Concept of Operations (CONOPS) and define baseline system security requirements in accordance with applicable cybersecurity requirements.
· Evaluate security architectures and designs to determine the adequacy of security design and architecture proposed or provided in response to requirements contained in acquisition documents.
· Write detailed functional specifications that document the architecture development process.
· Analyze user needs and requirements to plan architecture.
· Develop enterprise architecture or system components required to meet user needs.
· Document and update as necessary all definition and architecture activities.
· Determine the protection needs (i.e., security controls) for the information system(s) and network(s) and document appropriately.
· Translate proposed capabilities into technical requirements.
· Assess and design security management functions as related to cyberspace.

302CSD2108.docx

Desktop Support Engineer with ServiceNow (must), networking, imaging, data/user profile migration and software/hardware/peripheral troubleshooting experience

Job ID: NC-643535 (96990126)

Desktop Support Engineer with ServiceNow (must), networking, imaging, data/user profile migration and software/hardware/peripheral troubleshooting experience

Location: Beaufort/Hyde/Pamlico/Carteret/Craven, NC (NCDOT)
Duration: 12 months
Interview: Either Webcam Interview or In Person
Positions: 1 (1/2)

Skills:
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
• Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
• Installing local and network printers and other peripherals and configuration of same. Required 7 Years
• Migrating data and user profiles. Required 7 Years
• Documenting process and procedures related to technical field support activities. Required 7 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

 

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

RTR-643535 (1).docx

nc_resume_template-643535 (1).doc

Govt ERP PM with Agile/Scrum experience

Job ID: MI-644346 (910990125)

Govt ERP PM with Agile/Scrum experience
Location: Lansing, MI  (DTMB)
Duration: 4 months
Interview: Webcam Interview Only

Skills:
Documented experience in successfully managing IT Enterprise Resource Planning Projects (full project lifecycle) > $2,000,000 Required 3 Years
Proven record of delivering projects on time and within budget Required 5 Years
Proven history of managing a project in a multi-vendor environment, and daily interaction with executives. Required 5 Years
Experience in managing IT projects in a government environment (functional matrixed environment) Highly desired 3 Years
Experience creating/managing comprehensive project plans (with multiple parallel lanes), utilizing PMO industry flows and tools. Required 5 Years
Experience performing scope management for projects, including a disciplined change control Required 5 Years
Experience in delivering excellent verbal and written communication with clients and technical Required 5 Years
Experience managing IT development projects using Agile/Scrum methodology, also includes using this methodology in a virtual environment. Required 5 Years

Job Description:
Advanced experience managing programs of projects, complex projects or multiple projects. Demonstrated and advanced understanding of project management methodologies. Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
-Designs, plans, and coordinates work teams. Follows standard project management industry practices such as the PMI’s framework. Understands business and technical objectives of a project and works closely with project sponsor. Creates project charter and work plan and tracks budget and schedule progress via appropriate metrics. Establishes project organization and methodologies and defines roles and responsibilities. Documents risks and develops mitigation plans. Manages scope. Creates and implements a communication plan. Builds an effective team, assigns tasks to team members, and evaluates outcomes. Negotiates resources. -Communicates to stakeholders and project sponsor. Identifies, tracks, and ensures resolution of issues and removal of barriers. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Generally manages a group of applications system analysts. Relies on experience and judgment to plan and accomplish goals. Professional certification is highly desirable.
-May require specific PC, workstation, operating system, application or platform skills. Provides overall direction to the formulation, development, implementation, and delivery of a project. Exercises management responsibility over the achievement of performance, revenue, and profit objectives of a project and its contracts. -Ensures that the project plan maintains tasks, schedules, estimates, and status, and disseminates information to team members and customers. Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives. Arranges for the assignment of responsibility to other supporting facilities, business areas, and support functions, and monitors their performance. Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. -Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.

MI-RTR-644346.docx

MI_Resume_Template-644346

Oracle Cloud Financial Consultant with Oracle ERP configuration and business process design experience.

Job ID: NC-644378 (916590126)

Oracle Cloud Financial Consultant with Oracle ERP configuration and business process design experience.

Location: Raleigh, NC (NCOSC)
Duration: 12 months
Interview : Webcam Only

Minimum Requirements:
Experience as a team lead for Oracle Cloud Financials implementations. Required 2 Years
Configuration experience with Oracle ERP implementations in financial processes. Required 10 Years
Expert knowledge of Oracle Cloud Financials applications Required 2 Years
Expert knowledge of business process design objectives and techniques Required 2 Years

***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite.
***If the candidate is local the manager would prefer the candidate comes in person to get the equipment. If the candidate is not local they will mail all equipment.

The FBR Solution Architect is responsible for extracting the maximum value from the Oracle Cloud Financials applications for the State, and supporting that process, including:
-Primary responsibility for the accuracy and completeness of NCFS application documentation, including the Configuration Workbooks and RICE functional specifications.
-Primary responsibility for process and functional project activity planning and related performance metrics.
-Primary responsibility for process and functional project controls management, including management of Issue, Risk, Decision, and Action Item data in PMC, compliance with the relevant Management Plans.

The FBR Solution Architect is additionally responsible for providing expert Oracle Cloud Financials application guidance and direction to FBR, including but not limited to:
– Expert knowledge of Oracle Cloud Financials applications
– Expert knowledge of business process design objectives and techniques
– Expert knowledge of functional and application documentation for Oracle Cloud Financials implementations.

nc_resume_template-644378.doc

RTR-644378

.Net Developer with Java to .net conversation, SQL Server trigger performance tuning, ANSI standard procedural language and automation testing experience

Job ID: TX-7012102770121028 (97990127)

.Net Developer with Java to .net conversation, SQL Server trigger performance tuning, ANSI standard procedural language and automation testing experience

Location: Austin,TX (TEA)
Duration: 6 MONTHS

Skills:
Years Required/Preferred Experience
5 Required SQL Server
5 Required Miscrosoft .Net
5 Required ANSI standard Procedural Language
5 Required Analyze technical requirements and develop effective technical solutions
2 Required Websphere/Java
1 Preferred TEA Teacher Licensing Application
1 Preferred .Net Core

All work products resulting from the project shall be considered “works made for hire” and are the property of the Texas Education Agency and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Education Agency will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
The Educator Certification Online System (ECOS) supports and facilitates the certification of Texas educators. This position will work with the ECOS development manager to provide the following Software Development Services:
1) Design for modifications and enhancements for the Educator Certification Online System (ECOS)

2) Development of software modifications and enhancements including automated unit test cases integrated in the ECOS System

3) Sql Server stored procedure and trigger performance tuning of existing processes within the ECOS System

4) Conversion of Websphere/Java programs to .Net 356860

7012102770121028.docx

.Net SDET automation tester with ALM, agile, C#, WPF, SQL Server, IIS, web services, WPF, WCF, LINQ to SQLm, BIDS, MS Test Manager, Jira, QTP/UFT, Load Runner and Selenium experience

Job ID: NC-644436 (95790126)

.Net SDET automation tester with ALM, agile, C#, WPF, SQL Server, IIS, web services, WPF, WCF, LINQ to SQLm, BIDS, MS Test Manager, Jira, QTP/UFT, Load Runner and Selenium experience

Location: Dix Campus, Raleigh, NC (NCDHHS)
Duration: 12 months
Interview : Webcam Only

Minimum Requirements:
Experience with all types of testing – unit/system/performance/regression/White Box testing Required 7 Years
Experience using HP Quality Center ALM tool Required 2 Years
Experience working in an Agile/SCRUM Required 5 Years
Experience testing against Microsoft .NET C# applications Required 5 Years
Experience testing against Microsoft WPF applications Required 5 Years
SQL Server 2012 and higher experience Required 7 Years
.NET4.0 and higher experience Required 7 Years
IIS 5.0 and 7.5 experience Desired 5 Years
Web Services experience Highly desired 7 Years
WPF experience Desired 5 Years
WCF experience Required 5 Years
XML experience Required 7 Years
SOAP experience Desired 7 Years
WSDL experience Desired 7 Years
LINQ to SQLm experience Required 5 Years
Business Intelligence Development Studio (BIDS) experience Desired 5 Years
Microsoft Enterprise Application Blocks experience Nice to have 5 Years
Effective communication skills, both verbal and written Required
Strong Problem solving and analytical skills Required
Microsoft Visual Studio Testing toolset including Microsoft Test Manager and Web Performance Testing Tool Desired 5 Years
Jira Required 2 Years
HP QTP/UFT frameworks Highly desired 2 Years
HP Load Runner Highly desired 2 Years
Microsoft Visual Studio Web and Load Testing Highly desired 5 Years
Selenium Frameworks Desired 3 Years
Experience with interpreting business requirements to create all-inclusive test case scenarios Required 3 Years

NC DHHS is seeking QA Test Specialists with extensive experience supporting testing as part of a Scrum Development team.

The NC DHHS Information Technology Division (ITD) is actively developing a web-based software product using Agile, Lean, and Scrum development techniques. This is a full-stack development project using .Net, SQL Server, Angular, JSON, C#, with a DevOps release pipeline. This is a very exciting project for the leading edge test professional. The team needs to add test professionals who thrive in a scrum environment and are looking to put their test automation skills to use in a rapidly moving agile development environment. The opportunity to lead test automation activities as part of a scrum team that is pursuing end-to-end automation as part of a DevOps release strategy is wide-open.

The ideal candidate must have experience working within a scrum development team and be willing to work as an integral part of the team to help the team understand and create test cases, test plans, integration test plans, performance test plans, and user acceptance test plans. Hands-on experience with automated testing tools, test data regeneration, automated regression testing, and willingness to do whatever it takes to empower their team for test automation success. Experience with Jira, Azure DevOps, Confluence, and Jenkins would be excellent empowering skills that could make a huge difference.

RTR-644436.docx

NC SKILL SET 644436

 

Healthcare Technical Writer with Agile/Scrum, Business Analysis, Adobe Captivate, Jira, UI and Web Application Development experience

Job ID: NC-644437 (95090126)

Healthcare Technical Writer with Agile/Scrum, Business Analysis, Adobe Captivate, Jira, UI and Web Application Development experience

Location: 695 Palmer Drive, Anderson Building
2015 Mail Service Center
Raleigh, NC 27699 (NCDHHS)
Duration: 12 months
Interview : Webcam Only

Minimum Requirements:
Adobe Captivate Required 2 Years
Business Analysis Required 7 Years
Technical Writing Required 7 Years
Agile or Scrum Required 2 Years
Jira Required 2 Years
UI Development Highly desired 7 Years
Understanding of Responsive Application Design Highly desired 2 Years
Agile Testing Highly desired 2 Years
Web Application Development Highly desired 7 Years

Technical Writer/Training with excellent skills and background required to support full-stack software engineering cycles as a member of a highly collaborative Scrum Development initiative. Must have experience with Adobe Captivate.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel
2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures
3. Editing of special reports or any other deliverables and documents.

NW-644437

RTR-(644437)

Automation Test Anaylst with developing/implementing/executing data-driven, Oracle, SQL, PL/SQL, Ruby, Java/.net, CI/CD, GitHub and TFS experience.

Job ID: VA-644285 (98690122)

Automation Test Anaylst with developing/implementing/executing data-driven, Oracle, SQL, PL/SQL, Ruby, Java/.net, CI/CD, GitHub and TFS experience.

Location: Richmond, VA (TAX) (local candidates strongly preferred) only USC/GC
Duration: 3 months
Interview: Webcam Interview Only
Remote until offices safely re-open

Skills:
Proficiency developing, implementing and executing data-driven or keyword driven testing frameworks using testing tools like Selenium, Coded UI Test ( Required 10 Years
Proficiency in implementing and executing testing strategies, plans, methodologies and frameworks in support of Agile development Required 10 Years
Demonstrated ability to analyze business and technical requirements to develop and execute test plans/strategies Required 10 Years
Demonstrated ability to execute custom automation/manual testing frameworks strategies Review all systems requirements to write detail Test scenarios Required 10 Years
Create and Maintenance of test data to support automation testing and Business users Required 10 Years
Identify system defects and coordinate with Developers and business users Required 10 Years
Assisting developers in recreating bugs Required 10 Years
Proficiency in Oracle SQL, PL/SQL, Ruby, Java OR .net Required 10 Years
Engineer, consult and upskill other test engineers on DevOps (CI/CD) and infrastructure automation, automated CI/CD pipelines, monitoring and operatio Required 10 Years
Generating innovative ideas, developing proof-of-concepts and rapid prototypes alongside other engineers utilizing pair programming and mobbing techni Required 10 Years
Demonstrating knowledge of one container technology such as Docker, and at least two database technologies such as. Oracle, MS-SQL Required 10 Years
Working experience with version control tool such as GitHub / TFS Required 10 Years

ABOUT THE ROLE

Candidate will support multiple projects and applications.

Tech Skills and Responsibilities Required:

• Proficiency developing, implementing and executing data-driven or keyword driven testing frameworks using testing tools like Selenium, Coded UI Test (CUIT), Quality Test Professional (QTP), etc. to facilitate test automation
• Proficiency in implementing and executing testing strategies, plans, methodologies and frameworks in support of Agile development
• Demonstrated ability to analyze business and technical requirements to develop and execute test plans/strategies
• Demonstrated ability to execute custom automation/manual testing frameworks strategies Review all systems requirements to write detail Test scenarios to make sure it does not impact the new changes on tax implementation
• Create and Maintenance of test data to support automation testing and Business users
• Identify system defects and coordinate with Developers and business users
• Assisting developers in recreating bugs
• Proficiency in Oracle SQL, PL/SQL, Ruby, Java OR .net
• Engineer, consult and upskill other test engineers on DevOps (CI/CD) and infrastructure automation, automated CI/CD pipelines, monitoring and operations,
• Generating innovative ideas, developing proof-of-concepts and rapid prototypes alongside other engineers utilizing pair programming and mobbing techniques
• Ability to clearly articulate and explain complex concepts and technologies to a non-technical audience
• Strong analytical, interpersonal and verbal communication skills are necessary due to the dynamic nature of collaborations with engineering teams and solving complex system problems together
• Establishing proactive monitoring and alerting capabilities exist for all components of the platform
• Demonstrating knowledge of one container technology such as Docker, and at least two database technologies such as. Oracle, MS-SQL
• Working experience with version control tool such as GitHub / TFS

VA_E-RTR-644285.doc

Procurement PM/BA with MS Project, Access, IT TPRM, ITSM, Vendor Management and process optimization experience

Job ID: NC-643881 (97790125)

Procurement PM/BA with MS Project, Access, IT TPRM, ITSM, Vendor Management and process optimization experience

Location: Raleigh, NC (NCDHHS)
Duration: 12 months
Interview : Webcam Only

Minimum Requirements:
Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 5 Years
Ability to provide project management support and manage the day-to-day vendor and contract activities to ensure desired outcomes Highly desired 5 Years
Extensive Knowledge of Project Management principles and best practices Highly desired 5 Years
Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years
Proficient use of Microsoft Project, Word, Excel, Visio, PowerPoint, Access, and Adobe software Highly desired 7 Years
Extensive knowledge of Business Analysis BA principles and best practices Required 5 Years
Knowledge of IT Third Party Risk Management (TPRM) principles and best practices Highly desired 3 Years
Knowledge of IT Service Management(ITSM) principles and best practices Highly desired 3 Years
Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years
Ability to read, analyze and interpret financial report and/or legal documents. Required 5 Years
Strong organizational, problem solving, and planning skills with the ability to set priorities Required 5 Years
Superior quantitative and analytical skills Required 5 Years
Previous experience in a TPRM, Procurement and/or Vendor Management environment a plus Highly desired 3 Years
Previous experience with process optimization Required 5 Years

The IT Vendor Management Specialist (IT-VMS) will be responsible for ensuring that the impact of new or upgraded IT systems contracts are effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams, DHB Finance and ITD Applications Management to support the governance model to achieve required outcomes .

The IT-VMS plays a pivotal role in supporting contract stakeholders by providing guidance and expertise on the Vendor performance program and framework. Additionally, the Specialist also has responsibility for supporting DHHS internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, vendor relationship management, risk mitigation, vendor on boarding and on-going vendor monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors.

This resource may interface with Division Leadership and DHHS Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily.

I. Third Party Risk Management:

• Assist in the planning, design and implementation of a Vendor Performance Management program including the policy, framework and procedures
• Contributes and executes overall strategy and vision of the Vendor Management Unit (VMU)
• Oversees the third-party on-boarding process, including risk assessment and due diligence through partnerships with Legal, business unit and security to ensure all requirements are met.
• Oversees the day-to-day risk mitigation, monitoring, and reporting as it relates to third party relationships
• Considered subject matter expert in associated risk and risk management methodology
• Review vendor risk assessment outputs to ensure risk has been appropriately assessed
• Delivers reporting from the third-party risk management platform and team presentations to stakeholders, including to senior management and oversight committees, including reporting on critical and high-risk relationships/products.
• Aid in design, creation and delivery of program training to internal business unit stakeholders
• Ensure departmental documents and activities are performed in compliance with applicable laws, regulatory standards and company policies and procedures
• Participate in team’s preparation and involvement in regulatory examinations
• Assist with the creation of policies and procedure for the Vendor Management Unit
• Develop and maintain Vendor Scorecards
• Analyze external supplier data to drive recommendations
• Challenges and provides process improvement strategies on existing procedures and processes across the team and risk organization to achieve efficiencies.
• Basic understanding of SOC reports, Business Continuity Planning, Inherent Risk and Entity Level Controls

II. IT Contract Management:

Contract Administration
• In coordination with Procurement (OPCG and DIT) and legal, provide the following duties: reviewing and red-lining contracts, providing recommendations on business risks to contract owners, coordinating the appropriate additional reviews from departments such as Security, depending on contract type, and ensuring compliance with Federal/State Policies and Standard Operating Procedures.
• Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ)
• Review and assist negotiating contracts (includes NDAs, master agreements, amendments, statements of work, etc.) in all areas of complexity and risk, with minimal supervision
• Interface with Business Owners to ensure contract negotiation objectives align with key stakeholder expectations and provide project status and analysis throughout the negotiation and contract development phases
• Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards
• Resolve contractual and interpretive differences between vendors and business units
• Develop and promote strategic partnerships with vendors
• Provide financial analysis support for financial negotiations of contracts
• Develop goals and metrics for measuring and managing supplier performance
• Mitigate vendor risk and create third party contingency plans

Performance Management

As IT Vendor Management subject matter expert, drives performance standards utilizing creative problem solving to find win-win solutions to challenges.
Creates, modifies, and extracts reports and dashboards to communicate key metrics to contracting personnel and leadership team.
• Create and Implement a performance management and risk management process
• Build the methodology to measure and improve vendor performance
• Build and lead strategic road maps and capacity forecasts
• Reduce OpEx and optimize CapEx spend
• Create vendor partnerships to drive innovation and optimize vendor performance
• Build out analytics and reporting capabilities (Vendor Scorecards)

NW-643881.docx

RTR-643881