SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Job ID: MI-591666 (97690418)

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Location: Dimondale, MI
Duration: 10+ months
Interview: Either Webcam or In Person

Skill Required / Desired Amount of Experience
5 Yrs SAP FI/CO/CA, tax processing or other complex financial calculations testing experience. Web application testing does NOT meet this requirement Required 5 Years
5 Yrs experience developing test plans and schedules Required 5 Years
Testing integrated SAP, .NET and/or Mainframe applications Required 3 Years
Knowledge of HP ALM and Automated test tools Highly desired 3 Years
Test Data Strategy creation and management Required 3 Years
Strong Communication skills Required 3 Years

Years of Experience:
5 plus years of SAP FI/CO/CA, tax or other complex calculations testing experience.

Job Description:
The Test Engineer is responsible for the creation, maintenance and execution of test artifacts. The Test Engineer will utilize a variety of tools and scripting languages to create high quality, reusable test scripts that can be utilized in multiple environments. This person should possess a strong foundational understanding of testing principles, processes and methods as defined in the methodology framework. Engineer is also responsible for ensuring that the testing standards, guidelines, and testing methodology are applied as specified in testing approach, and that all testing results are easily accessible and understandable.

Daily duties include:
• Use test tools to develop and maintain test artifacts.
• Contribute to the sections of test plan.
• Complete sections of maintenance plan for automated test scripts as assigned.
• Plan, develop and execute functional and regression test scripts.
• Capture, analyze and report test results to managers and project executives.
• Log and track defects.
• Maintain test script repository.
• Develop expertise in tax calculations testing
• Conduct security role-based testing.
• Contribute to work estimates as necessary.
• Execute testing data management plan activities.
• Consistently provide high quality analysis of assigned issues.
• Expand functional/data model knowledge of application.
• Seek and share ways to improve test processes via the use of automation.

MI_E-591666.doc

MI_Resume_Template-JT-591666.doc

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Job ID: MI-592024 (97690418)

SAP FI/CO/CA Tester with .net, mainframe, HP ALM and test data strategy experience

Location: Dimondale, MI
Duration: 8 months
Interview: Either Webcam or In Person

Skill Required / Desired Amount of Experience
5 Yrs SAP FI/CO/CA, tax processing or other complex financial calculations testing experience. Web application testing does NOT meet this requirement Required 5 Years
5 Yrs experience developing test plans and schedules Required 5 Years
Testing integrated SAP, .NET and/or Mainframe applications Required 3 Years
Knowledge of HP ALM and Automated test tools Highly desired 3 Years
Test Data Strategy creation and management Required 3 Years
Strong Communication skills Required 3 Years

Years of Experience:
5 plus years of SAP FI/CO/CA, tax or other complex calculations testing experience.

Job Description:
The Test Engineer is responsible for the creation, maintenance and execution of test artifacts. The Test Engineer will utilize a variety of tools and scripting languages to create high quality, reusable test scripts that can be utilized in multiple environments. This person should possess a strong foundational understanding of testing principles, processes and methods as defined in the methodology framework. Engineer is also responsible for ensuring that the testing standards, guidelines, and testing methodology are applied as specified in testing approach, and that all testing results are easily accessible and understandable.

Daily duties include:
• Use test tools to develop and maintain test artifacts.
• Contribute to the sections of test plan.
• Complete sections of maintenance plan for automated test scripts as assigned.
• Plan, develop and execute functional and regression test scripts.
• Capture, analyze and report test results to managers and project executives.
• Log and track defects.
• Maintain test script repository.
• Develop expertise in tax calculations testing
• Conduct security role-based testing.
• Contribute to work estimates as necessary.
• Execute testing data management plan activities.
• Consistently provide high quality analysis of assigned issues.
• Expand functional/data model knowledge of application.
• Seek and share ways to improve test processes via the use of automation.

MI_E-592024.doc

MI_Resume_Template-JT-592024.doc

Healthcare PM (PMP) with BA, technical writer, SharePoint, Project Web App, JIRA, Confluence, eGRC, Health IT, cloud, MMIS, UNIX/Windows/Linux, networking, VMWare, z/OS and BizAgi experience

Request ID: IN-8734-1 (910090419)

Healthcare PM (PMP) with BA, technical writer, SharePoint, Project Web App, JIRA, Confluence, eGRC, Health IT, cloud, MMIS, UNIX/Windows/Linux, networking, VMWare, z/OS and BizAgi experience

Location: Columbia SC
Duration: 12 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 5+ years coordinating complex business and technical architecture projects
2. Ability to develop process flow diagrams, flowcharts, swimlane diagrams, and other graphical aids to document current and proposed workflows and processes
3. 5+ years of experience in the authoring and management of technical documents and artifacts
4. Experience with project management of large enterprise level projects with proven implementation success

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Prior experience in working with MS SharePoint, Project Web App, Jira, Confluence and eGRC systems.
2. Prior Health Information Technology and/or Program experience.

REQUIRED EDUCATION/CERTIFICATIONS:
1. College Degree required. Preference will be given to, in no particular order:
a. BS degree in Business, Computer Science or similar discipline.
b. BA or BS degree in Public Administration, Public Health or Public Policy

PREFERRED EDUCATION/CERTIFICATIONS:
1. Project Management Professional (PMP)

Experience
Cloud cloud platforms / environments No 1 Intermediate Currently Using 4 – 6 Years
Education BA Degree- Technical, Business, or Healthcare field Yes 1 Lead Currently Using 4 – 6 Years
Education Medicaid Management Information System (MMIS) experience No 1 Intermediate Within 6 Months 4 – 6 Years
Miscellaneous Ability to analyze and document, business and system processes using various methods and tools. Yes 1 Expert Currently Using 4 – 6 Years
Miscellaneous ABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT DOCUMENTATION AND REPORTS Yes 1 Expert Currently Using 4 – 6 Years
Miscellaneous experience in government IT projects as a business analyst or related duties No 1 Advanced Within 6 Months 2 – 4 Years
Networking & Directories Experience with UNIX, Windows, Linux, MacOS, Cisco, Juniper, web apps, databases, strong authentication, operating systems and network security protocols and procedures. No 1 Intermediate Within 6 Months 4 – 6 Years
Networking & Directories Virtualization No 1 Intermediate Currently Using 4 – 6 Years
Operating Systems/APIs IBM z-Series mainframe No 1 Intermediate Within 6 Months 4 – 6 Years
Packaged Applications Atlassian product suite No 1 Intermediate Within 6 Months 2 – 4 Years
Program Management EXPERIENCE WITH PROJECT MANAGEMENT OF LARGE ENTERPRISE LEVEL PROJECTS WITH PROVEN IMPLEMENTATION SUCCESS Yes 1 Expert Currently Using 4 – 6 Years
Program Management Project Management Professional (PMP) certification No 1 Lead Currently Using 4 – 6 Years
Software Framwork BizAgi No 1 Intermediate Within 6 Months 2 – 4 Years
Software Framwork JIRA framework No 1 Intermediate Within 6 Months 2 – 4 Years
Specialties ABILITY TO DEVELOP PROCESS FLOW DIAGRAMS, FLOWCHARTS, SWIMLANE DIAGRAMS, AND OTHER GRAPHICAL AIDS TO DOCUMENT CURRENT AND PROPOSED WORKFLOWS AND PROCESSES Yes 1 Expert Currently Using 4 – 6 Years
Specialties eGRC solutions No 1 Intermediate Within 6 Months 2 – 4 Years

– Candidates are expected to work primarily onsite for the duration of the engagement. Remote work will be approved based upon the manager’s discretion. Up to 25% offsite work per week is possible depending on workload, required meeting attendance, and the quality and timeliness of the work product. We will give preference to candidates with the ability to be onsite within 4 hours during standard business hours.
– Candidates with resumes over 5 letter-sized pages will be considered after all other candidates, if at all. Shorter resumes which are tailored to show how the candidate’s experience directly maps to our needs will result in a greater chance of an interview.

SCOPE OF THE PROJECT:
Client is seeking an expert Solution Delivery Analyst to work directly with the ITO leadership team to ensure the successful completion and ongoing maturation of complex solution architectures in accordance with the Deputy CIO’s vision for the integration of all agency systems of record into a coherent system of systems.

DAILY DUTIES / RESPONSIBILITIES:
The Solution Delivery Analyst will serve as a liaison between Deputy CIO, the Information Technology Operations (ITO) team, and business stakeholders throughout the agency to facilitate clear articulation and delivery of solutions to support business process needs.
The Solution Delivery Analyst will work with various internal teams including Agency Leadership, Project Directors/Project Managers, Technical Directors/Developers, Business and Technology Stakeholders/Subject Matter Experts (SMEs) and other Agency staff to gather and generate artifacts needed to support additions or changes.
We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Essential Responsibilities
1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to understand the goals and objectives of complex information systems
2. Participate in design level discussions to provide recommendations on document and artifact deliverables based upon administrative, technical and management aspects of the agency IT transformation initiative, including realization of the Medicaid Enterprise System (MES) and constituent components
3. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
4. Serve as a SME and/or Point of Contact for developing and managing processes related to a robust System Development Lifecycle (SDLC)

Program Experience:
Current experience with South Carolina Medicaid, Social Services, or similar public benefit programs is strongly desired and will be given the highest weight. Experience must include well documented success in the performance of processes and procedures supportive of a secure, compliant enterprise architecture.
Experience with development and management of Risk Management Framework tasks and artifacts, as related to the SDLC is ideal.
Experience with multi-tenant environments, cloud services and vendor interface management would be considered desirable for this position.
Technical Knowledge:
Experience with documentation and artifacts related to any or all the following technologies would be considered a desirable for this position:
• Medicaid Management Information Systems (or other Health Information Technologies)
• Network Design and System Architecture
• IBM System 390/zSeries
• Linux, and Windows servers
• Virtualization technologies, (Server, Storage, Network)
• Cloud knowledgeable

General Duties and Responsibilities:
1. Assist (and often lead) in the design, development, implementation and/or ongoing maturation of Client systems, processes, and/ or artifacts
2. Participate in assessment of internal agency systems as well as business partner/service provider information systems
3. Utilize Microsoft Office software suite, eGRC system, Bizagi, Atlassian and other products to document and report on information gathered OIM efforts
4. Collaborate with agency leadership, business partners and other parties/stakeholders to provide recommendations on business and technical architecture as well as participate in the development of ITO processes such as Incident Management, Problem Management, Service Level Management, Change Management, Service Asset and Configuration Management, Service Catalog Management, and Service Continuity Management.

Hyland OnBase Developer with Imaging, Document Management, Business Process Automation, Workflow, technical writing, C#, VB.Net, VBScript, web services, networking, SQL Server/Windows installation, SCCM, VMware VDI, Citrix XENServer and Active Directory/GPO experience

Job ID: IN-8715-1 (912290417)

Hyland OnBase Developer with Imaging, Document Management, Business Process Automation, Workflow, technical writing, C#, VB.Net, VBScript, web services, networking, SQL Server/Windows installation, SCCM, VMware VDI, Citrix XENServer and Active Directory/GPO experience

Location: Columbia,SC
Duration: 12+ Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Administrative Business Process Automation Yes 1 4 – 6 Years Administrative Workflow design and implementation Yes 1 4 – 6 Years Documentation/Language Technical writing Yes 1 2 – 4 Years Packaged Applications Document Management Yes 1 4 – 6 Years Packaged Applications Hyland’s OnBase Yes 1 Programming Languages C# Yes 1
Specialties Application Development Yes 1 Specialties Imaging Yes 1 4 – 6 Years

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 5 years of experience in Imaging, Document Management, Business Process Automation, and/or Workflow
design and implementation using the OnBase platform.
• Minimum 2 years of experience in technical writing (specifications, documentation).
• C# or Other Programming experience required.
• Application Development and Integration
o Developing applications and/or integrations using the most appropriate development environment for the
particular problem. Knowledge of generally accepted programming principles is expected, along with a working
knowledge of some relevant programming language such as VB.Net, C#, VBScript, JavaScript, and Java. A
working knowledge of XML, Web Services, and Web based protocols (Soap, HTTP, HTTPS, REST, etc) will also
be beneficial.
o Requirements of this area may be as simple as integrating an Eform to a backend database, or as complex as a
complete multi-tier, distributed, web application.
• Supporting Applications and Integration Tools:
o Provide training during an OnBase installation and on-going support once completed

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• OnBase experience preferred
• Experience with TCP/IP including DNS, Routing, NAT and trouble shooting
• Experience with Microsoft Windows Server installation and configuration
• Experience with Microsoft SQL Server installation and configuration
• Experience architecting OnBase 17 and newer back end environments based on Hyland Best Practices for
Enterprise environment (1000+ users)
• Experience with Microsoft SCCM technologies to deliver and maintain OnBase clients
• Support/help desk experience with remote access technologies such as VMware VDI or Citrix XENServer
• Experience with Microsoft GPO configuration to secure end user environments

REQUIRED EDUCATION:
Bachelor’s degree in Computer Science, Engineering, or equivalent experience required. Years of experience can substitute for formal education.

REQUIRED CERTIFICATIONS:
• Certified OnBase Installer
• Certified OnBase Workflow Engineer

Preferred Certification:
• CDIA+ and MCSE certification preferred.
• Certified OnBase Certified Support Engineer
• OnBase Workview Certification
• Certified OnBase API Engineer (may be obtained after employment)

DAILY DUTIES / RESPONSIBILITIES:
The Integration Services System Engineer will report to the Eligibility & Enrollment Application Management Team, and technical staff. The position is focused on planning, developing, documenting & exchanging knowledge with onsite team using industry best practices.
Duties and responsibilities of the Integration Services System Engineer include performance of the following actions:
• Design optimal solutions that meet functional requirements provided during the discovery and engineering
phases.
• Install, configure and integrate solutions into the Customer environment according to engineering
specifications.
• Custom development of supporting applications and integrations usually using Microsoft tools.
• Handle technical and customer issues as they arise during implementations, escalating issues to other
technical, business, or vendor resources as necessary.
• Aid in development of System Design and specification documents, administrative documentation, and/or
user documentation as needed.
• Maintain and expand knowledge of relevant OnBase modules and various integration tools and techniques
as needed.
• Communicate with Customer regarding solution and software options offering guidance toward the
optimal solution.
• Interact closely with other Tech-Ops departments during project implementation phases.
• Assist with troubleshooting and resolution of support issues as needed.
• Design, develop, and implement OnBase workflows.

Desktop Support Engineer with user data/files transfer, troubleshooting, networking, Windows 10 training, VPN, Adobe Pro/Office 365/ArcGIS installation experience

Job ID: TX-808190001 (95890417)

Desktop Support Engineer with user data/files transfer, troubleshooting, networking, Windows 10 training, VPN, Adobe Pro/Office 365/ArcGIS installation experience

Location: Austin TX (Texas Historical Commission (THC))
Duration: 12 months

Minimum Requirements:
Years Skills/Experience
4 Experience transferring user data and files; troubleshooting and training end-users on functionality of Windows 10 and new computer set up; network and internet connectivity and able to troubleshoot issues; and able to erase data from old computers.
4 Knowledge of VPN and desktop/laptop computer systems; and Adobe Pro, Office 365, ArcGIS (can learn) and other various software installations.

Preferences:
Years Skills/Experience
1-3 Experience with inventory and surplus of state-controlled equipment. (will train)

Assist the THC Helpdesk Specialist with the agency’s computer refresh. Duties include: transferring user data and files; troubleshooting and training end-users on Windows 10 functionality; new computer set-up to include network and internet connectivity; erasing data from old computers; inventory maintenance and control; VPN set-up, installing Adobe Pro, Office 365, and other various software.

808190001_THC.docx

Helpdesk Analyst with ServiceNow and call tracking system experience

Job ID: NC-591989 (95390417)

Helpdesk Analyst with ServiceNow and call tracking system experience

Location: Raleigh North Carolina (NCDHHS)
Duration: 12+ months
Interview – Either Webcam Interview or In Person

Minimum Requirements:
• Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware Required 3 Years
• Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
• Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
• Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
• Analysis of technical and user documentation for technical assistance and support. Required 3 Years
• Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
• Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
• Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

The NC DIT-Transportation is seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team.

The NC DIT-Transportation is seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT’s standard desktop applications to 10,000+ computer users. Provides an understanding and knowledge of applications serving as a strong base for technical expertise in NCDOT products and programs. Ability to work independently to analyze customer’s needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist others with resolutions. Supports end user password resets. Instructs users via phone and/or email on the basic functionality of desktop applications. Follows detailed procedures while making recommendations for routine problem solutions. Takes calls from end users verifying their identity, demographics and communicating effectively to understand their request. Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network related issues. Distributes Agency-wide email communications and notices related to technology issues.

Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Provides updates on work progress to the customer and others using call tracking system. Has significant technical knowledge and serves as a resource for others to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

E-RTR-591989 NC_Resume_Template-AE-591989

(Cancelled) Linux Admin with Red Hat, security patches, account management, troubleshooting, Shell scripting, and Linux v5.10/v6.7 experience

Job ID: NC-592397 (95490417)

Linux Admin with Red Hat, security patches, account management, troubleshooting, Shell scripting, and Linux v5.10/v6.7 experience

Location: Raleigh North Carolina (NCDHHS)
Duration: 04+ months
Interview – Either Webcam Interview or In Person

Minimum Requirements:
expert level Red Hat Enterprise Linux system administration Required 5 Years
Experience with the Installation of operating system security patches Required 5 Years
Experience with user account management Required 5 Years
Experience troubleshooting/resolving operating system malfunctions and performance issues Required 5 Years
Experience with Shell scripting Required 5 Years
Experience with Linux v5.10 Required
Experience with Linux v6.7 Required

The City of New Bern needs an expert level Red Hat Enterprise Linux system admin on an as-needed basis to assist in maintaining their Linux environment. Most work to be performed remotely but some onsite work may be needed for required instances

Day to day support is not required. The contractor will be utilized as requirements materialize throughout the period of performance.

It is anticipated that the majority of services will be delivered via remote access, but onsite support will be required during a one-day initial system orientation session and anytime the required support cannot be delivered remotely.

The City will make every effort to schedule support sessions in advance, but there may be instances in which emergent issues force us to request support with little or no advance notice.

Requirement

Our requirement is for an expert level Red Hat Enterprise Linux system administrator with a minimum of five (5) years’ experience. Preferably, a significant amount of this experience will be with Red Hat Enterprise Linux versions 5.10 and 6.7.

The required services could potentially include any system administration task, but the anticipated most common needs will be as follows. These tasks are not listed in any particular order.

– Installation of operating system security patches
– User account management
– Installation/configuration of backup agent software
– Log review & analysis
– Troubleshooting/resolving operating system malfunctions and performance issues
– File and directory permissions management
– Scheduling cron jobs
– Shell scripting
– Expansion of disk volume sizes
– Working with Oracle DBA personnel to resolve problems that overlap the operating system and database environments

Though not required, some experience with Oracle and Oracle Application Server will be considered a plus.

Technical Environment

The Linux servers for which this support will be provided host the City’s Oracle-based financial, human resources, payroll, and utility billing systems. They are scheduled to be replaced by a new ERP system over the next two years. No major upgrades of their operating systems or Oracle are planned during that time, and only security patches which are absolutely necessary will be installed.

The servers are virtual machines, hosted on VMWare.

Server 1
– Red Hat Enterprise Linux 5.10
– Oracle 11.2.0.3
– Oracle 11.2.0.4

Server 2
– Red Hat Enterprise Linux 5.10
– Oracle 11.2.0.3
– Oracle 11.2.0.4

Server 3
– Red Hat Enterprise Linux 6.7
– Oracle 12.1.0.2

Server 3
– Red Hat Enterprise Linux 6.7
– Oracle 12.1.0.2

The City will maintain Red Had Enterprise Linux subscriptions for these servers. We will also maintain Extended Lifecycle support for the two RHEL 5.10 servers.

NC_Resume_Template-592397.doc

E-RTR-592397.doc

Tableau Developer/Admin with data modeling/management/WH,SQL and SAAS experience

Job ID: NC-587809 (99090417)

Tableau Developer/Admin with data modeling/management/WH,SQL and SAAS experience

Location: Raleigh North Carolina (NCDHHS)
Duration: 12+ months
Interview – Either Webcam Interview or In Person

Minimum Requirements:
Tableau experience Required 2 Years
Tableau Server administration experience in an enterprise environment Required 1 Years
Data Modelling, Data Warehousing, dashboard development, report design Required
Knowledge of Tableau development, practices, techniques, and standards Required 5 Years
Excellent communication skills (written and verbal), problem-solving abilities, Required
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. Required
Familiarity with application-specific processes related to data management, SQL, SAAS, etc. Required

We are seeking a dynamic, customer-oriented, experienced Tableau Administrator/Developer to join the Information Technology Division of the Department of Health and Human Services.

We are seeking a dynamic, customer-oriented, experienced Tableau Administrator/Developer to join the Information Technology Division of the Department of Health and Human Services. This role will interface with key business stakeholders to provide solutions by leveraging Business Intelligence, data and technical skills.

This is a hybrid role. The ongoing configuration, maintenance and support of the Tableau server product, along with operational support of the platform is expected to consume 25% of the role’s time. 50% will be spent on providing a centralized “center of excellence” in the use of Tableau, including the creation and care-taking for our internal user group, connections to key business stakeholders seeking to use the tool, and training staff on Tableau. The remaining 25% is expected to be aligned to consultation on the development of content.

Position Requirements:
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience.

Minimum of 4 years experience in Business Intelligence software development and maintenance with at least 2 years of Tableau experience.

1-3 years of relevant Tableau Server administration experience in an enterprise environment
Expert knowledge of Tableau development, practices, techniques, and standards.
Familiarity with application-specific processes related to data management, SQL, SAAS, etc.
Excellent communication skills (written and verbal), problem-solving abilities, and Strength in understanding and analyzing requirements to deliver solutions within the Tableau platform.

Additional Requirements:
• Must have data modeling experience including best practices and impact analysis.
• Knowledge of Data Warehousing, data modeling, the development of dashboards and report design concepts.
• Experience with installation, configuration and support of Tableau Server and associated Tableau client products.
• Expertise in dashboard and report development using Tableau.
• Expertise with Tableau BI Product Suite as an administrator and developer.
• Strong ability to interface and communicate effectively with business representatives.
• Ability to directly interact with key internal customers effectively.

NC_Resume_Template-NW-587809.doc
E-RTR-587809.doc

Windows/VMWare Admin with Active Directory, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Job ID: IN-8709-1 (99490416)

Windows/VMWare Admin with Active Directory, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Location: COLUMBIA, SC
Duration: 12 months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
Database Platforms MS System Center – Configuration Manager (SCCM) Yes 1 Advanced Currently Using 4 – 6 Years
IT Administration Patch Management Yes 1 4 – 6 Years
Networking & Directories Active Directory Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMWare Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMware vSphere Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs Linux No 1 Advanced Within 6 Months 1 – 2 Years
Specialties Documentation Yes 1
Additional Skills:

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

MICROSOFT SCCM
PATCH MANAGEMENT
ACTIVE DIRECTORY ADMINISTRATION (GROUP POLICY ADMINISTRATION)
WINDOWS SYSTEM/SERVER ADMINISTRATION
VMWARE VSPHERE
VMWARE HORIZON VDI
SOLID DATA CENTER BACKGROUND

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

AVAMAR/DATA DOMAIN BACKUP SYSTEM
PROOFPOINT CYBER SECURITY
AZURE AD ADMINISTRATION
LINUX OS ADMINISTRATION
CLOUD SERVICES ADMINISTRATION
RADIUS
PKI ADMINISTRATION
DNS ADMINISTRATION
ADFS ADMINISTRATION
POWERSHELL SCRIPTING

REQUIRED EDUCATION/ CERTIFICATIONS: BACHELOR’S DEGREE IN COMPUTER SCIENCE, INFORMATION SYSTEMS, ENGINEERING OR TECHNICAL SCIENCE

ROLE SUMMARY/ PURPOSE
The System Analyst will provide support to the Data Center Services Manager and server administration to included: patching, vulnerability, remediation, monitoring, operating system support and upgrades, and server commissioning/decommissioning.

DAILY DUTIES / RESPONSIBILITIES:
* Ensuring that the new infrastructure/servers/products are implemented in accordance with agency requirements
and industry best practices
* Systems security including proper hardening measures prior to server deployment as well as retroactively on
production systems in accordance with MARS-E standards
* Reviewing configurations on existing servers and network infrastructure
* Review and change as needed existing Windows infrastructure
* Troubleshooting and resolving server and infrastructure issues with guidance on resolving end-user issues
* Knowledge transfer to existing staff
* Server and infrastructure documentation
* Assist with daily operations on the server and infrastructure management

Active Directory with VMWare, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Job ID: IN-8709-1 (99490416)

Active Directory with VMWare, vSphere, SCCM, Patch Management, Linux, APIs, POWERSHELL SCRIPTING and Documentation experience

Location: COLUMBIA, SC
Duration: 12 months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
Database Platforms MS System Center – Configuration Manager (SCCM) Yes 1 Advanced Currently Using 4 – 6 Years
IT Administration Patch Management Yes 1 4 – 6 Years
Networking & Directories Active Directory Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMWare Yes 1 Advanced Currently Using 4 – 6 Years
Operating Systems/APIs VMware vSphere Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs Linux No 1 Advanced Within 6 Months 1 – 2 Years
Specialties Documentation Yes 1
Additional Skills:

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

MICROSOFT SCCM
PATCH MANAGEMENT
ACTIVE DIRECTORY ADMINISTRATION (GROUP POLICY ADMINISTRATION)
WINDOWS SYSTEM/SERVER ADMINISTRATION
VMWARE VSPHERE
VMWARE HORIZON VDI
SOLID DATA CENTER BACKGROUND

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

AVAMAR/DATA DOMAIN BACKUP SYSTEM
PROOFPOINT CYBER SECURITY
AZURE AD ADMINISTRATION
LINUX OS ADMINISTRATION
CLOUD SERVICES ADMINISTRATION
RADIUS
PKI ADMINISTRATION
DNS ADMINISTRATION
ADFS ADMINISTRATION
POWERSHELL SCRIPTING

REQUIRED EDUCATION/ CERTIFICATIONS: BACHELOR’S DEGREE IN COMPUTER SCIENCE, INFORMATION SYSTEMS, ENGINEERING OR TECHNICAL SCIENCE

ROLE SUMMARY/ PURPOSE
The System Analyst will provide support to the Data Center Services Manager and server administration to included: patching, vulnerability, remediation, monitoring, operating system support and upgrades, and server commissioning/decommissioning.

DAILY DUTIES / RESPONSIBILITIES:
* Ensuring that the new infrastructure/servers/products are implemented in accordance with agency requirements
and industry best practices
* Systems security including proper hardening measures prior to server deployment as well as retroactively on
production systems in accordance with MARS-E standards
* Reviewing configurations on existing servers and network infrastructure
* Review and change as needed existing Windows infrastructure
* Troubleshooting and resolving server and infrastructure issues with guidance on resolving end-user issues
* Knowledge transfer to existing staff
* Server and infrastructure documentation
* Assist with daily operations on the server and infrastructure management

(cancelled) COBOL Developer with CICS web services, DB2, workflow, ETL/Tableau, SSIS, use cases, documentation, .Net, networking/firewalls/VPN, telecommunications and data modeling experience

Job ID: NC-590779 (99090416)

COBOL Developer with CICS web services, DB2, workflow, ETL/Tableau, SSIS, use cases, documentation, .Net, networking/firewalls/VPN, telecommunications and data modeling experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
Experienced in application analysis, design and system integration with COBOL, CICS, CICS Web Services and DB2 Required 7 Years
Experienced in utilizing systems development life cycle processes including workflow analysis, workflow diagrams, requirement solicitation, document Required 7 Years
Experienced with ETL tools and data migration using SQL Server Integration Services (SSIS) Highly desired 1 Years
Experienced with complex user needs through discussion with customers, conveying technical information to clients and promoting an understanding of Required 7 Years
Experienced in complex business functions and system needs, and develop requirements documents, use cases, and other documentation to support develo Required 7 Years
Excellent interpersonal, organizational and presentation skills Required 7 Years
Proven experience writing clear and concise documentation Required 7 Years
Developed and implemented .NET applications Nice to have 1 Years
Utilized Tableau for reporting Nice to have 1 Years
Knowledge of telecommunications network concepts including host to host communications, firewalls, VPN, COTS/MOTS installation and support Nice to have 1 Years
Logical and physical data modeling Nice to have 1 Years

The North Carolina Department of Information Technology – Transportation is seeking an Expert Level Technical Specialist for the State Automated Driver License System (SADLS) development team. This position is needed for continued support of legislative mandates and initiatives required for DMV Systems.
This is an advanced level position that will be responsible for addressing daily support issues for mainframe applications written in COBOL and CICS. The position requires thorough knowledge of COBOL batch jobs utilizing JCL, Zeke and Endevor. This position will also support our CICS Web services. This position will also be involved in data feeds and migration efforts using SQL Server Integration Services (SSIS). The specialist will be asked to also create reports for ad-hoc requests against DB2 tables. The duties will include Help Desk support and Service Account support. The specialist will need to be able to interact with vendors and other third parties. The position requires the ability to handle the implementation of medium to large scale technical efforts and the ability to complete detailed technical documentation. The specialist must be able to effectively communicate, in verbal and written form, consult with the clients and other resources and resolve technical problems. This position also requires the specialist to be self-motivated, able to manage projects and change requests, ensure that project documents are complete, current, accurate and updated and can resolve or escalate issues to management in a timely fashion.

E-RTR-590779.doc

NC_Resume_Template-AE-590779.doc

Desktop support engineer with networking, imaging, data/user profile migration, ServiceNow and printer/peripherals installation experience

Job ID: NC-591294 (96990416)

Desktop support engineer with networking, imaging, data/user profile migration, ServiceNow and printer/peripherals installation experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
• Skilled in different types of computer hardware, mobile devices, software, peripherals and components, networking protocols and communications. Required 7 Years
• Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
• Installing local and network printers and other peripherals. Required 7 Years
• Migrating data and user profiles. Required 7 Years
• Documenting process and procedures related to technical support activities. Required 7 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation organization is seeking a desktop support Expert/Specialist resource for a 12-month engagement to work with our Client Services Team. **TRAVEL REQUIRED**

Client Services analysts use technical expertise, with understanding of business and user needs, to evaluate IT related incidents and service desk tickets in order to appropriately prioritize and provide appropriate solutions. A Client Services analyst will promote positive customer relationships and mentors’ teammates to ensure client satisfaction and organizational success. Client Services takes ownership of customer problems and works with a sense of urgency to resolve these incidents and problems. An analyst will communicate status and progress to the customers in a timely professional manner. All analysts will also provide updates on work progress to Customer Support Specialists and the Service Desk using the call tracking system. A qualified candidate will possess significant technical knowledge and serves as a team member with other analysts to help solve complex problems. Skills include proficiencies with different types of computer hardware, software, peripherals and components, networking protocols and communications. A qualified analyst will know how to image new computers and install the appropriate software for customers. The analyst must know how to install local and network printers along with other peripherals such as scanners. An analyst will be responsible for migrating and protecting user data and profiles as computers are replaced. A candidate should be able to show how they stay abreast of current technologies to better the end users working environment. A Client Services analyst can identify emerging trends relating to issues and problems, then researches and makes suggestions of solutions to solve current and prevent future problems. Client Services analysts communicate with Data Center Operations when modifying user data storage, DHCP reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). The CS analyst will collaborate with application development teams to identify application issues at the customer level and provide technical detail for development teams to accurately identify problems within applications and provide solutions. Also, a CS analyst will work with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management:
Qualified candidates will have the skill to lead projects that require directing the work of others with some latitude on actions or decisions. The candidate should be able to lead team efforts, at the direction of the local Client Services supervisor and/or other management.

Documentation:
This position participates in creating and maintaining documentation of processes and procedures for all areas this position is responsible for (i.e. – software installs, profile transfers, PC replacements). This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).

System Security:
It is the responsibility of all Client Services staff to be aware of DOT and DIT security policies, as well as the security issues directly affecting the systems and technology for which this position is responsible. This position is responsible for implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, transferring or usage in a manner inconsistent with IT Security Policies and standards.

E-RTR-591294.doc

NC_Resume_Template-AE-591294.doc

Healthcare PM (PMP) with vendor management, risk/quality management, MS Project and Government experience

Job ID: NC-590377 (98590416)

Healthcare PM (PMP) with vendor management, risk/quality management, MS Project and Government experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
Project management experience, preferably with large, complex automation implementation efforts involving vendor managment Required 7 Years
Demonstrated Project Management experience on system deployments with multiple clients Required 7 Years
Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability Required
Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years
Strong supervision, organizational, interpersonal and time management skills. Required
Demonstrated presentation, training skills, oral and written communication skills. Required
Solid work experience with project management tools (e.g. Microsoft Project) Required 7 Years
Experience with MS Office Required 7 Years
PMI certification Project Management Professional (PMP) Highly desired
State Government experience Highly desired
Experience managing implementation of a statewide IT project Highly desired

The NC Department of Health and Human Services (DHHS) is a senior project manager to manage the implementation of a statewide IT project. This lead project management role will work with the selected vendor to complete implementation of the system. This position will be responsible for working with senior-level business executives, IT personnel, and business program resources to execute project requirements and manage stakeholder expectations. This position will manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system.
Responsibilities include but are not limited to:
• Developing detailed project schedule, budget and monitoring expenditures
• Developing and maintaining all required project management artifacts following PMBOK guidelines
• Supervising implementation activities, ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately
• Establishing project governance, conducting formal presentations, coordinating with all project stakeholders and ensure that appropriate project controls are instituted
• Serving as an IT management liaison to the business client
• Working with business stakeholders to develop necessary project management, rollout and training plans
• Working with the technical team to ensure technical readiness during implementation
• Working with vendors to manage contract deliverables, oversee all vendor activities to ensure that all the milestones are met
Skills:
The selected candidate must be a results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills.
• Capable of leading effective project meetings that are tailored to the audience
• Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools.
• Ability to write and present effective project materials, including presentations and status reports
• Ability to work effectively with all levels of staff, clients and other IT personnel.
• Ability to effectively identify and resolve system or business process/project issues.
• Ability to build, influence, lead and motivate effective teams towards end results.
• Strong analytical skills.
• Strong written and oral communication skills, including development of project

E-RTR-590377.doc

NC_Resume_Template-NW-590377.doc

Network Security Engineer (CCNA) with LAN/WAN/MAN, MPLS, METRO ETHERNET, VLANS, 802.1Q trunking, VOIP, WIRELESS, SOLARWINDS, PCI/NIST, HIPAA and CDC/CJIS experience

Request ID: IN-8735-1 (96390417)

Network Security Engineer (CCNA) with LAN/WAN/MAN, MPLS, METRO ETHERNET, VLANS, 802.1Q trunking, VOIP, WIRELESS, SOLARWINDS, PCI/NIST, HIPAA and CDC/CJIS experience

Location: Columbia, SC
Duration: 12 Months

SCOPE OF THE PROJECT: SERVES AS NETWORK DESIGN AND PLANNING ANALYST FOR DEPARTMENT. PROVIDES SUPPORT TO STATE AGENCIES, INSTITUTIONS AND VENDORS IN THE DESIGN OF VOICE, VIDEO AND DATA SERVICES. CONSULTS WITH STATE AGENCIES TO MAKE RECOMMENDATIONS FOR THE DESIGN OF VOICE, VIDEO AND DATA NETWORKS. PROVIDES QUOTES FOR EQUIPMENT, DETAILED SUPPORTING NETWORK DIAGRAMS AND ENSURES ACCURATE BILLING OF SERVICES. DETERMINES THE NEED FOR BANDWIDTH, SERVICE CHANGES AND UPGRADES. UTILIZES DTO AND VENDOR PROVIDED TOOLS. COORDINATES IMPLEMENTATION OF NETWORK PROJECTS THROUGH EQUIPMENT AND SERVICE ORDERS, FIELD INSPECTIONS AND AGENCY REPORTS. WORKS WITH OTHER OTIS UNITS TO COORDINATE ACTIVITIES. ASSISTS WITH THE MAINTENANCE OF HARDWARE AND SOFTWARE INVENTORY OF NETWORK DEVICES. PERFORMS ANNUAL MAINTENANCE PROCUREMENT FOR NETWORK INTEGRATION. VERIFIES ACCURATE BILLING OF SERVICES. MUST OBTAIN AND MAINTAIN SECURITY CERTIFICATIONS FOR HIPPA, FTI AND CJIS.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
AT LEAST TWO (2) YEARS OF RELEVANT EXPERIENCE WORKING IN A LARGE, COMPLEX NETWORK ENVIRONMENT.
KNOWLEDGE OF LAN, WAN AND MAN DESIGN
KNOWLEDGE OF DATA TRANSPORT SUCH AS MPLS AND METRO ETHERNET
KNOWLEDGE OF TCP/IP
KNOWLEDGE OF VLANS, 802.1Q TRUNKING
KNOWLEDGE OF VOIP DESIGN AND SUPPORT
KNOWLEDGE OF WIRELESS NETWORKING
KNOWLEDGE OF NETWORK MONITORING TOOLS SUCH AS SOLARWINDS
KNOWLEDGE OF SECURITY STANDARDS SUCH AS THOSE PUBLISHED BY NIST
KNOWLEDGE OF COMPLIANCE REQUIREMENTS SUCH AS PCI AND HIPAA
SKILLED IN WORKING ON LARGE, COMPLEX NETWORKS WITH MORE THAN 150 ROUTERS/SWITCHES/ENCRYPTION DEVICES
SKILLED IN MANAGING MULTIPLE PROJECTS AT THE SAME TIME.
SKILLED IS USING MICROSOFT OFFICE APPLICATIONS INCLUDING WORD, EXCEL AND VISIO.
ABILITY TO COMMUNICATE EFFECTIVELY UTILIZING BOTH VERBAL AND WRITTEN METHODS
ABILITY TO WORK MULTIPLE TASKS WITH COMPETING PRIORITIES.

REQUIRED EDUCATION/CERTIFICATIONS:
A BACHELOR’S DEGREE RELATED TO INFORMATION TECHNOLOGY. RELEVANT EXPERIENCE MAY BE SUBSTITUTED ON A YEAR-FOR-YEAR BASIS.

PREFERRED EDUCATION/CERTIFICATIONS:
CISCO CERTIFICATION (CCNA OR HIGHER)

Experience
Administrative Verbal Communication Skills Yes 1 Advanced Currently Using 2 – 4 Years
Administrative Written Communication Skills Yes 1 Advanced Currently Using 2 – 4 Years
Network Security Experience in projects involving PCI/NIST security implementations and/or audits. Yes 1 Advanced Currently Using 2 – 4 Years
Network Security HIPAA Security Yes 1 Advanced Currently Using 2 – 4 Years
Networking & Directories CISCO SWITCHES Yes 1 Advanced Currently Using 2 – 4 Years
Networking & Directories Local Area Network (LAN) Yes 1 Advanced Currently Using 2 – 4 Years
Networking & Directories VOIP Yes 1 Advanced Currently Using 2 – 4 Years
Operating Systems/APIs Wide Area Network (WAN) Yes 1 Advanced Currently Using 2 – 4 Years
Packaged Applications Microsoft Office Suite Yes 1 Advanced Currently Using 2 – 4 Years
Protocols Ethernet Yes 1 Advanced Currently Using 2 – 4 Years
Protocols Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM Yes 1 Advanced Currently Using 2 – 4 Years
Software Framwork SolarWinds Yes 1 Advanced Currently Using 2 – 4 Years
Specialties encryption Yes 1 Advanced Currently Using 2 – 4 Years
Specialties Experience with security and data classification related to CDC, HIPAA, and CJIS Yes 1 Advanced Currently Using 2 – 4 Years
Specialties Network Yes 1 Advanced Currently Using 2 – 4 Years

Additional Skills:
At least (2) yrs relevant experience working in a large, complex network environment; Knowledge of LAN, WAN and Man design; Knowledge of Data Transport such as MPLS and Metro Ethernet; Knowledge of TCP/IP; Knowledge of VLANs, 802.1Q trunking; Knowledge of VoIP Design and Support; Knowledge of wireless networking; Knowledge of network monitoring tools such as SolarWinds; Knowledge of security standards such as NIST; Knowledge of compliance requirements PCI and HIPPA; Skilled in working on large, complex networks with more than 150 routers/switches/encryption devices; Skilled in multitasking; Skilled in Microsoft Office Suite, (Word, Excel, and Visio); Ability to communicate effectively-written and verbal;

Technical Writer with PM, SharePoint, style guides, templates and style sheets experience

Job ID: MI-590572 (95790416)

Technical Writer with PM, SharePoint, style guides, templates and style sheets experience

Location: Lansing, MI (MDOC)
Duration: 12 months
Interview: In Person

Skill Required / Desired Amount of Experience
Experience in writing, proof-reading, editing, compiling and publishing technical documentation Required 8 Years
Associate degree in Engineering, Technology, Business, Communications, or related field Required
Proficient in Microsoft Word, Excel and Power Point Required 8 Years
Experience maintaining SharePoint document library Required 4 Years
Experience in writing and delivering software documentation Highly desired 4 Years
Proficient in developing and maintaining documentation standards, including style guides, templates, and style sheets Required 4 Years
Strong and consistent attention to detail Required 8 Years
Comprehensive written and verbal communication, interpersonal, presentation, analytical, organization, follow-up, and project management skills. Required 8 Years
Strong prioritization skills and the ability to handle multiple projects simultaneously and meet deadlines Required 8 Years

Years of Experience:
8 or more years of experience in the field.

Job Description:
Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

•Develops and maintains process documentation and technical project documentations for Agency Services. Understands the user’s view of the processes and can put procedures in a logical sequence. Independently support multiple projects and processes through researching and writing deliverables and documentation. Independently coordinates and supports all aspects of assigned documentation from development to delivery. Networks with and leads discussions with Subject Matter Experts, business analysts, developers, project managers, etc. to support projects and processes. Proactively seeks project teams and technical staff’s feedback and proposes enhancements to documentation based on feedback. Independently identifies and proposes new documentation based on gaps or process enhancements. Independently identifies existing document and deliverable updates and communicates changes to the team to ensure all deliverables and documentation is updated accordingly. Takes ownership of documentation as needed and understands the big picture and relationship between documentation, written deliverables and the success of the project. Sets up weekly status meetings to answer questions and obtain status updates for projects. Follows-up with manager on status and communicates any roadblocks, issues, knowledge gaps, and success stories. Proactively identifies and proposes new writer projects and project schedule to the Agency Services leadership and follows through with the Manager.
•Develops on-line source documentation as appropriate. Maintains documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensures appropriate control access/use of documentation materials. Maintains application and user documentation. Ensures messages and terminology is consistent across all written materials. Researches and completes documentation requests. Communicates accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
•May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of departmental policies, procedures, and regulations. Skill in the use of office equipment. Ability to conduct research; to compose, review, illustrate, and edit technical documents, materials, and reports; to communicate effectively.

MI_E-590572.doc

MI_Resume_Template-TV-590572.doc

Business Analyst (certified) with technical writing, testing/UAT, SQL Server, data flow diagrams, use cases and K-12/education experience

Request ID: IN-8731-1 (97090416)

Business Analyst (certified) with technical writing, testing/UAT, SQL Server, data flow diagrams, use cases and K-12/education experience

Location: Columbia SC
Duration: 8 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
ANALYTICAL/LOGICAL THINKING
VERBAL AND WRITTEN COMMUNICATIONS
BUSINESS REQUIREMENTS GATHERING
TECHNICAL WRITING
TESTING

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
MS SQL
SOFTWARE APPLICATION DEVELOPMENT PROJECTS

PREFERRED EDUCATION/CERTIFICATIONS:
BUSINESS ANALYSIS CERTIFICATION A PLUS

Experience
Administrative Verbal Communication Skills Yes 2 Advanced Within 6 Months 2 – 4 Years
Administrative Written Communication Skills Yes 1 Advanced Currently Using 2 – 4 Years
Database Platforms MS SQL No 2 Intermediate Within 6 Months 2 – 4 Years
Documentation/Language Technical writing Yes 1 Intermediate Currently Using 2 – 4 Years
Miscellaneous Analytical Skills Yes 1 Advanced Currently Using 2 – 4 Years
Miscellaneous Requirements Gathering Yes 1 Advanced Currently Using 2 – 4 Years
Specialties Business Analysis experience to include data flow diagrams, requirements specifications, use case scenarios, and acceptance testing. Yes 1 Advanced Within 6 Months 2 – 4 Years
Specialties Application Development No 2 Within 6 Months 2 – 4 Years
Specialties Communications No 3 Intermediate Within 1 Year 2 – 4 Years
Specialties Demonstrates ability to understand software requirements No 3 Intermediate Within 1 Year 2 – 4 Years

SCOPE OF THE PROJECT:
The Department (Client) has an immediate need for a Business Analyst to assist the Division of Federal Programs, Accountability, and School Improvement with gathering business requirements around developing an Automated Course Coding System. The objectives are:
1. To move away from the annual PDF course coding lists to an automated system for approving courses;
2. Assigning courses in PowerSchool/reducing keying errors;
3. Setting up required credentials to teach the courses (eventually replacing the required credentials PDF);
4. Pulling information on out-of-field teachers for reporting (federal requirements);
5. Removing the risk of duplicated course numbers;
6. Marking dual credit courses that qualify for college-ready or career-ready status;
7. Aligning CTE courses to career clusters-CIP codes – career-ready credentials (part of our state-federal report card);
8. Flagging courses for Civil Rights Data Collection;
9. Developing an application process for new course approval; and
10. unifying the way numbers are assigned.
By the end of the year, we want to have a detailed plan in place for moving forward, including scope(s) of work for design and development.
Client is particularly looking for a Business Analyst that has knowledge and experience with application implementations and/or development of large/enterprise software applications who can work proactively with project team and stakeholders to define the business requirements and test cases/plans for each solution.

DAILY DUTIES / RESPONSIBILITIES:
The following are primary activities which the Business Analyst will be expected to perform.
• Interviewing the stakeholders on this email to identify their business requirements (and they may identify others);
• Having those stakeholders assist in identifying district stakeholders to interview and get requirements;
• Learning about SCED, the School Courses for Exchange of Data classification system (https://nces.ed.gov/forum/pdf/SCED_FAQ_508.pdf) to assist in determining whether this would meet our needs and be of benefit to SC;
• Researching what other states are doing (e.g., rumor has it Georgia has a system);
• Pull information about costs;
• Assist in determining what direction the agency will move in automating course codes to reach the above objectives; and
• Upon that decision, assist the project manager and programmers in completing a system that meets our requirements.
• Report project progress weekly to Director, Project and Application Management.

Business analyst with Agile, SQL, Scrum master, TFS and ticketing system experience

Job ID: MI-591586 (96990415)

Business analyst with Agile, SQL, Scrum master, TFS and ticketing system experience

Location: Lansing, MI
Duration: 12 months
Interview: In Person

Skill Required / Desired Amount of Experience
Agile – experience in a setting using agile methodologies. Familiarity with agile terms. Required 5 Years
SQL – knowledge of the structure of SQL code and the ability to read code. Coding will not required, however interpreting code is necessary Required 5 Years
Microsoft TFS – knowledge of the ticketing system and code repository Highly desired 4 Years
Scrum master experience Highly desired 4 Years
Communication – Follow-up on work items. Face-to-face interaction with customers Required 5 Years

Years of Experience:
8-11 years of experience in the field or in a related area.
Job Description:
Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

•Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
•Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with businesosoft TFS experience
Knowledge of SQL – no coding will be required in this position, but the ability to read SQL code is highly desired. s warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
•Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required.

MI_E-591586.doc

MI_Resume_Template-EB-591586.doc

Project Manager with Medicaid , PowerPoint, Adobe, RFPs and test management experience

Job ID: NC-592134 (97990415)

Project Manager with Medicaid , PowerPoint, Adobe, RFPs and test management experience

Location: Raleigh, NC (DHHS)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 5 Years
Ability to provide project management support and manage the day-to-day vendor and contract activities to ensure desired outcomes Highly desired 5 Years
Has an understanding of CMS’ Seven Standards and Conditions and the Medicaid program Highly desired 7 Years
Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years
Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Highly desired 7 Years
Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years
Extensive knowledge of test management principles and best practices Required 5 Years

The Integration Project Manager (IPM) will be responsible for ensuring that the impact of new or upgraded IT systems is effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams to support and guide them through the required steps. The IPM will oversee system integration efforts and monitor associated impacts. The IPM will articulate the way changes affect the users on a day-to-day basis and ensure that thorough testing of systems and scenarios occurs by all vendors. This role will also support the federal certification exercise and associated planning processes.

This resource may interface with Division Leadership and DHHS Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation, Request for Proposals (RFPs) is key aspect. Interface with business stakeholders will occur daily.

E-RTR-592134.doc

NC_Resume_Template-NW-592134.doc

Business Analyst with Data flow diagrams, Wireframes, use cases/user stories, JAD, Agile/Scrum and SDLC experience

Job ID: MI-591675 (98090412)

Business Analyst with Data flow diagrams, Wireframes, use cases/user stories, JAD, Agile/Scrum and SDLC experience

Location: DIMONDALE, MI
Duration: 8 months
Interview: In Person

Skill Required / Desired Amount of Experience
Overall experience in Business Analyst role in the Information Technology field Required 5 Years
Create/Update visual models (Activity diagrams, Business Process Models, Data flow diagrams, Wireframes etc.) Required 5 Years
Create/update IT project documentation including use cases/user stories, application requirements, functional designs, system designs and test plans Required 5 Years
Experience documenting business process flow documents such as As-Is and To-Be workflows Required 5 Years
Facilitate requirements gathering and joint application development (JAD) sessions with business clients Required 5 Years
Strong verbal and written communication skills with an ability to build consensus and effective teams Required 5 Years
Experience working as liaison between business and technical staff Required 5 Years
Experience using industry-standard methodologies like System Development Life Cycle (SDLC), Agile/Scrum processes, and Systems Engineering Methodology Required 5 Years
Bachelor’s Degree in Business or Information Technology Required 5 Years

This position will serve as a senior level business analyst with the Department of Technology, Management, and Budget (DTMB) Agency Services supporting Treasury. Position is responsible for the following:
• Serve as a communication bridge between non-technical business users and technical solution developers
• Elicit and document functional requirements
• Develop and document technical system requirements
• Review and document business processes
• Contribute to use case / user stories estimates
• Develop use case / user stories documentation
• Develop functional designs
• Support system design and development
• Prepare realistic, practically valid, versatile test data
• Develop software test plans
• Participate in Regression testing, Quality Assurance testing, User acceptance testing
• Able to work independently and as part of a team
• Work with stakeholders and discover the underlying business need
• Establish and maintain effective relationships with clients
• Ensure requirements and business solutions map to a business need
• Assists with documentation, training materials, and knowledge transfer between technical teams and end-users
• Serves as a technical consultant to Treasury clients to develop solutions to streamline critical business processes according to Treasury’s strategic plan
• Participate in a variety of analytical assignments that provide for the enhancement, integration, maintenance and implementation of Department of Treasury’s policies, procedures, and information systems.

MI_E-591675.doc

MI_Resume_Template-EB-591675.doc

PowerBuilder Developer with Sybase, EA Server, Perl, Tivoli, CVS/VSS and TWC experience

Job ID: TX-3201900161 (910490415)

PowerBuilder Developer with Sybase, EA Server, Perl, Tivoli, CVS/VSS and TWC experience

Location: Austin TX (TWC)
Duration: 5-17 months
Purchase Order(s) will be for one fiscal year at a time; therefore, the first Purchase Order(s) will expire August 31, 2019 but may be renewed.

Minimum Requirements:
Years Skills/Experience
8 PowerBuilder 11.5 (Experience analyzing, diagnosing, coding, testing and implementing)
8 Sybase 15x (Experience utilizing, analyzing, diagnosing/trouble-shooting and resolving in the context of application development)

Preferences:
Years Skills/Experience
5 EA Server 5.5 (Experience analyzing, diagnosing, configuring and resolving)
5 Perl (analyzing, coding, testing & implementing)
5 Tivoli
5 CVS/VSS
1 TWC program/system knowledge and experience

Perform advanced computer programming work. Develop and support complex multi-user software information systems written in PowerBuilder, Transact SQL and Java. Responsible for activities during all phases of the system development life cycle including analyzing, diagnosing and resolving reported software problems and troubleshooting system issues for internal and external clients. Documents current processes, reviews written specification additions/modifications and creates test cases for submitted defects involving new and modified program policies. Analyze, design, and develop logical, structured programs and systems appropriate to customer needs which are well-documented programs and that may be maintained by others. Ensure adherence to program documentation and procedural standards, and management goals and objectives.

3201900161_TWC.docx

Desktop Support Engineer with windows imaging, SCCM and incident management/ServiceNow experience

Job ID: MNCity-Desktop (96590412)1P

Desktop Support Engineer with windows imaging, SCCM and incident management/ServiceNow experience

Location: Minneapolis MN (City)
Duration: up to 12 months (up to 40 hours/week)
Positions: 1 (1/2)
Attachments: rtr/skills/references

Criteria for Awarding Scope
Demonstrated expertise in Imaging Microsoft OS Windows 7 & Windows 10 environments
Ability to follow structured policy and procedures in an IT environment
Demonstrated expertise in Microsoft System Center products
Demonstrated expertise in problem solving in a complex environment
Demonstrated expertise in managing incidents and requests from a ticketing system and maintain related incident resolution history and documentation
Demonstrated experience working in a team environment, showing strong internal and external customer focus, and establishing and maintaining effective relationships
Assist in maintaining hardware and systems inventories, ensuring they are kept up¬ to-date and as accurate as possible
Ability to lift and palletize heavy equipment (PCs, monitors, printers)
Available to use personal vehicle to deliver IT assets to the recipient

Scope of Services
• Execute IT Refresh activities, including but not limited to, reimaging with base image, installing all software required to utilize the computer, installing/troubleshooting driver issues, windows updates, delivering of the computer, setting up the computer, etc..
• Completing Incidents/Tasks in ServiceNow, including but not limited to, software installs, deliveries, reassignment of assets, refresh equipment past its lifecycle, general troubleshooting of IT issues, etc

skill matrix.docx

References.doc

QA Tester with data analysis, SQL Server, TFS, Visio and CMMI/agile experience

Job ID: MI-588563 (95490412)

QA Tester with data analysis, SQL Server, TFS, Visio and CMMI/agile experience

Location: Lansing, MI
Duration: 12 months
Interview: In Person Only

Skill Required / Desired Amount of Experience
Strong knowledge of system testing best practices and methodologies. Required 6 Years
Ability to communicate test progress, test results, and other relevant information to project stakeholders and management. Required 6 Years
Data analysis, data verification, and problem-solving abilities. Required 6 Years
Microsoft SQL Server Required 5 Years
Microsoft Team Foundation Server Highly desired 2 Years
Strong facilitation, written and communication skills. Highly desired 2 Years
Proficiency with all MS Office applications Required 3 Years
Proficiency with MS Visio Highly desired 2 Years
Knowledge of the Software Development Lifecycle and related methodologies (e.g. CMMI, Agile, or other similar industry standards) Highly desired 1 Years

The person in this role will work closely with business users and the internal and external project teams to analyze business requirements to create project test scenarios and provide feedback on the actual system implementation of the business logic. You will create test plans, test cases, and will participate in user acceptance testing to ensure that the highest quality products are released to production. These are for multiple, concurrent projects. Some are in the maintenance phase, and some are new development. Projected tasks are:

• Design, document and execute test procedures
• Conduct test entry reviews and record and document test results
• Manage all aspects of User Acceptance Testing
• Participate in business requirements documentation reviews to extract test scenarios
• Ensure that testing activities allow applications to meet:
o business requirements and systems goals
o fulfill end-user requirements
o identify existing or potential issues.
• Work closely with the Projects Group to replicate customer issues and application use cases

Projects may include:

Health and Nutrition Services
The project is to build a dashboard, which interacts with multiple disparate systems, to improve the user experience for consumers of the MDE Child Nutrition web applications. The first phase of this project will be released into production in June 2019, and then will begin on the second phase to build out additional functionality. This project will have 3 .NET developers.

MDE Teacher Certification
This position will be part of an agile team that supports the web applications for the MDE, Office of Educator Support Services (OESS). The business process supports the state’s educator certification process. This project will have 6 .NET developers. Details about this business process can be found at: Michigan.gov/OPPS

Experience Required
– Minimum 6 years direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing.
– Minimum 6 years direct experience as a lead tester for major application integration and/or major application product release.
– Minimum 6 years experience with core software applications, including Microsoft web and client/server applications.
– Minimum 6 years direct hands-on experience with ad hoc query programs (Microsoft SQL Server required), reporting software, spreadsheets, graphs, and flow charts.

This position is listed as Level 3 position which normally require 7 – 10 years experience. We are willing to take a candidate with 5 or more years provided understanding that the maximum rate paid would be reduced commiserate with experience.

Years of Experience:
7-10 years of experience in the field.

Job Description:
Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines: Writes, revises, and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently. Reviews new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines. Recommends program improvements or corrections to programmers. Reviews computer operating log to identify program processing errors. Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards. Observes computer monitor screen during program test to detect error codes or interruption of program and corrects errors. Identifies differences between establishment standards and user applications and suggests modifications to conform to standards. Sets up tests at request of user to locate and correct program operating error following installation of program. Conducts compatibility tests with vendor-provided programs. Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. Writes documentation to describe program evaluation, testing, and correction. May evaluate proposed software or software enhancement for feasibility. May develop utility program to test, track, and verify defects in software program. May write programs to create new procedures or modify existing procedures. May train software program users.

•Develops, publishes, and implements test plans. Writes and maintains test automation. Evaluates, recommends, and implements automated test tools and strategies. Develops, maintains, and upgrades automated test scripts and architectures for application products. Also writes, implements, and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports. Participates in the testing process through test review and analysis, test witnessing and certification of software.

MI_E-588563.doc

MI_Resume_Template-JT-588563.doc

.Net Architect with UI, Node. JS/C#, Web service/REST API, Microsoft Bot framework, Cosmos DB, Jarvis, Azure, LUIS, SQL Server and cloud experience

Job ID: MPReq-NC (99090412)

.Net Architect with UI, Node. JS/C#, Web service/REST API, Microsoft Bot framework, Cosmos DB, Jarvis, Azure, LUIS, SQL Server and cloud experience

Location: Raleigh, NC
Duration: 12 months
Client- State of North Carolina

Must have- Microsoft Bot framework, Microsoft LUIS & Microsoft Azure

8-10 years of Overall experience in Customer experience platform with below skills

1.Visual UI designer

2.Node. JS/C#

3.Grammar designer

4.Web service/REST API

5.Microsoft Bot framework

• Resource should have good Chatbot framework application knowledge and implementation and support experience.

• Experience in configuring Microsoft Bot Framework, Microsoft LUIS, Microsoft Cosmos Database, Microsoft SQL Server Database

• Resource should have ability to learn new technology and willing to contribute new initiatives.

Job Profile :

We are currently looking for qualified Application Architects on the below requirements. The Resource should have 12 + years of experience in Microsoft technologies.
Microsoft Bot framework
Web service/REST API
Very good understanding on Microsoft Cosmos DB, Jarvis system
Microsoft LUIS
Microsoft Azure
Microsoft SQL Server.
Experience in using software development skills using both Microsoft tools and Open Source platforms.
High-level expertise in sophisticated identity, authentication, security, privacy, and compliance requirements, and experience integrating them into cloud and hybrid solutions.
Experience with cloud, hybrid infrastructures, networking and adjacent technologies, architecture designs, migrations, and industry standards
Proficiency in architecting data migration scenarios including hybrid and pure cloud data solutions

Business/Technical Analyst with PM, agile, UAT, testing, NLP and retail industry experience

Job ID: MPReq-WA (96090412)

Business/Technical Analyst with PM, agile, UAT, testing, NLP and retail industry experience

Location: Seattle, WA
Duration: 12 months

Experience – 8 to 10 years.

Having good understating on chat bot project implementation.
Developing technical solutions to business problems
Lead the effort to design, build and configure applications, acting as the primary point of contact for business.
Performs unit/functional testing, supports UAT and performs bot classification and validation
Excellent written & oral communication and Analytical skills

Few More points-

Experience in creating scenarios, designing and training NLP (Natural language processing) preferably MS LUIS.
Experience on retail webstore content design however, domain shouldn’t be an issue if they are interested in learning it.
Requirement analysis & testing experience who can create test scenarios & test cases.
Agile project management exposure.
Willingness to overlap with IST.
Client front ending capability.
An analyst with the above order of experience will suffice, except for point#1 which is a must.

SQL Server DBA with MS Access admin, SQL, cleansing, normalization, Windows/Office and government experience

Job ID: TX-304129810 (99390415)

SQL Server DBA with MS Access admin, SQL, cleansing, normalization, Windows/Office and government experience

Location: Austin TX (CPA)
Duration: 2-38 months

Minimum Requirements:
Years Skills/Experience
5 SQL Server database administration
5 MS Access database administration
5 SQL scripting and queries
4 Working experience with interaction and communication with both technical and business division personnel
3 Experience with and working knowledge of highly complex application security requirements

Preferences:
Years Skills/Experience
3 Proficient with the Microsoft Windows and Office products
3 Public sector experience (Federal, State or Local Government).

The Worker must be able to analyze, design, develop, and implement SQL queries and scripts to extract and transform data from a legacy MS Access database in preparation for loading to cloud platform database (NetSuite/Oracle). The selected Worker will be responsible for working with business unit and technical project team members in identifying and defining relevant data elements and data structure.

The Worker will:
• Work with business to analyze and define existing legacy data architecture.
• Write and execute queries and export jobs to extract proper data.
• Work with technical project team to transform data for load to cloud database platform.
The Worker may be required to provide services that include assignments during maintenance windows, which usually involve weekends and evenings.

Onsite Requirements: Worker will be required to report onsite initially to obtain agency authorized equipment and complete orientation. Working remotely is possible but must be pre-approved by the Project Manager and Direct Supervisor

WORKER SKILLS AND QUALIFICATIONS
• Analyze database dependencies and key elements.
• Create and execute SQL queries and scripts for the extraction and transformation of data from MS Access legacy system.
• Cleanse and normalize data for import.
• Knowledge and experience with MS Access.
• Create data reports.
• Must follow agency database standards and guidelines.

304129810_CPA.docx