Network Security Engineer PM (CCNA) with LAN/WAS/MAN, MPLS, BGP, OSPF, VOIP, SOLARWINDS, NAC and NIST/PCI/HIPPA experience

Request ID: IN-8621-1 (911390221)

Network Security Engineer PM (CCNA) with LAN/WAS/MAN, MPLS, BGP, OSPF, VOIP, SOLARWINDS, NAC and NIST/PCI/HIPPA experience

Location: Columbia, SC
Duration: 4 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
AT LEAST FIVE (5) YEARS OF RELEVANT SUPERVISORY EXPERIENCE.
AT LEAST FIVE (5) YEARS OF RELEVANT EXPERIENCE WORKING IN A LARGE, COMPLEX NETWORK ENVIRONMENT.
KNOWLEDGE OF LAN, WAN AND MAN
KNOWLEDGE OF DATA TRANSPORT SUCH AS MPLS AND METRO ETHERNET
KNOWLEDGE OF ROUTING PROTOCOLS SUCH AS BGP AND OSPF
KNOWLEDGE OF TCP/IP
KNOWLEDGE OF VLANS, 802.1Q TRUNKING
KNOWLEDGE OF VOIP DESIGN AND SUPPORT
KNOWLEDGE OF WIRELESS NETWORKING
KNOWLEDGE OF NETWORK MONITORING TOOLS SUCH AS SOLARWINDS
KNOWLEDGE OF NETWORK ACCESS CONTROL (NAC)
KNOWLEDGE OF SECURITY STANDARDS SUCH AS THOSE PUBLISHED BY NIST
KNOWLEDGE OF COMPLIANCE REQUIREMENTS SUCH AS PCI AND HIPPA
SKILLED IN LEADING A GROUP OF APPROXIMATELY 10 TECHNICAL STAFF
SKILLED IN MANAGING MULTIPLE VENDORS ACROSS MULTIPLE PROJECTS
SKILLED IN PROCESS AND PROCEDURE DEVELOPMENT AND DOCUMENTATION;
SKILLED IN MANAGING LARGE, COMPLEX NETWORKS WITH MORE THAN 150 ROUTERS/SWITCHES/ENCRYPTION DEVICES;
SKILLED IN MANAGING MULTIPLE CONNECTIONS TO SERVICE PROVIDERS
SKILLED IN MANAGING MULTIPLE PROJECTS AT THE SAME TIME.
ABILITY TO ANALYZE URGENT SITUATIONS, PRIORITIZE NEEDS AND ASSIGN RESOURCES WHILE NOT INTERRUPTING THE DAILY WORK FLO
ABILITY TO COMMUNICATE A SENSE OF URGENCY TO VENDORS DURING AN OUTAGE.
ABILITY TO COMMUNICATE EFFECTIVELY UTILIZING BOTH VERBAL AND WRITTEN METHODS
ABILITY TO WORK MULTIPLE TASKS WITH COMPETING PRIORITIES.
REQUIRED EDUCATION/CERTIFICATIONS:
A BACHELOR’S DEGREE RELATED TO INFORMATION TECHNOLOGY. RELEVANT EXPERIENCE MAY BE SUBSTITUTED ON A YEAR-FOR-YEAR BASIS.
PREFERRED EDUCATION/CERTIFICATIONS:
CISCO CERTIFICATION (CCNA OR HIGHER)
Job Description:
SCOPE OF THE PROJECT: SERVES AS A NETWORK INTEGRATION MANAGER FOR DEPARTMENT NETWORK SERVICES/ NETWORK INTEGRATION. PROVIDE SUPERVISION TO THE NETWORK INTEGRATION STAFF OF SIX (6) NETWORK ENGINEERS AND ONE (1) SOLARWINDS ENGINEER. ENSURE BASIC AND ADVANCED TECHNICAL SOLUTIONS ARE PROVIDED TO CUSTOMERS/USERS TECHNOLOGY DESIGNS, INSTALLATIONS, MODIFICATIONS AND TROUBLESHOOTING REQUESTS WHILE ADHERING TO AGENCY AND STATE POLICIES. THE INCUMBENT OVERSEES THE HARDWARE, SOFTWARE AND CIRCUITS THAT MAKE UP THE METRONET NETWORK, CUSTOMER NETWORKS AND CUSTOMER CONNECTIONS. PARTICIPATES IN DISCUSSIONS WITH CUSTOMERS, VENDORS AND PEERS. PROVIDE LEADERSHIP IN NETWORKING FOR DTO. DEMONSTRATES A KNOWLEDGE OF BEST PRACTICES FOR SECURE NETWORKING, AND EXPERTISE IN THE DESIGN, CONFIGURATION, MANAGEMENT AND TROUBLESHOOTING OF NETWORKS. DEVELOPS AND MAINTAINS PROCESSES, PROCEDURES AND CHECKLISTS FOR MANAGING NETWORKS. MUST OBTAIN AND MAINTAIN SECURITY CERTIFICATIONS FOR HIPPA, FTI AND CJIS.
DAILY DUTIES / RESPONSIBILITIES: MANAGES NETWORK INTEGRATION TEAM. PROVIDE SUPERVISION TO THE NETWORK INTEGRATION STAFF. OVERSEES DAY TO DAY OPERATIONS OF THE METRONET AND MANAGED CUSTOMER NETWORKS. MANAGES ROUTE AND SWITCH FUNCTIONS, ENCRYPTION, FIREWALL AND VPN. MANAGES ALL NETWORK INCIDENTS. ENSURES NETWORK APPLICATIONS SUCH AS DNS, NAC, TACACS AND SOLARWINDS ARE OPERATING PROPERLY AND EFFICIENTLY. PROVIDES REPORTING TO MANAGEMENT.

Network Security Engineer (CCNA) with LAN/WAN/MAN, MPLS, BGP, OSPF, VOIP, SOLARWINDS, NAC, NIST, PCI and HIPPA experience

Request ID: IN-8619-1 (99090221)

Network Security Engineer (CCNA) with LAN/WAN/MAN, MPLS, BGP, OSPF, VOIP, SOLARWINDS, NAC, NIST, PCI and HIPPA experience

Location: Columbia, SC
Duration: 4 Months

Job Description:
SERVES AS NETWORK ENGINEER FOR DEPARTMENT NETWORK SERVICES/NETWORK INTEGRATION. ENSURES BASIC AND ADVANCED TECHNICAL SOLUTIONS ARE PROVIDED TO CUSTOMERS/USERS TECHNOLOGY DESIGNS, INSTALLATIONS, MODIFICATIONS AND TROUBLESHOOTING REQUESTS WHILE ADHERING TO AGENCY AND STATE POLICIES. INSTALL, CONFIGURE AND TROUBLESHOOT NETWORK DEVICES AND THEIR OPERATING SYSTEMS. DOCUMENT ALL CHANGES TO LAN/WAN/MAN USING SPREADSHEETS AND VISIO. MONITOR NETWORK PERFORMANCE AND UTILIZATION WITH AVAILABLE TOOLS WHILE ENSURING THE NETWORK REMAINS HEALTHY AND FUNCTIONAL. MAINTAINS SERVICES, APPLICATIONS AND THEIR OPERATING SYSTEMS INCLUDING DNS, SOLARWINDS, ISE, SYSLOG AND WIRELESS CONTROL SYSTEMS. MUST OBTAIN AND MAINTAIN SECURITY CERTIFICATIONS FOR HIPPA, FTI AND CJIS.
DAILY DUTIES / RESPONSIBILITIES: INSTALL, CONFIGURE AND TROUBLESHOOT NETWORK DEVICES AND THEIR OPERATING SYSTEMS. DOCUMENT ALL CHANGES TO LAN/WAN/MAN USING SPREADSHEETS AND VISIO. MONITOR NETWORK PERFORMANCE AND UTILIZATION WITH AVAILABLE TOOLS WHILE ENSURING THE NETWORK REMAINS HEALTHY AND FUNCTIONAL. MAINTAINS SERVICES, APPLICATIONS AND THEIR OPERATING SYSTEMS INCLUDING DNS, SOLARWINDS, ISE, SYSLOG AND WIRELESS CONTROL SYSTEMS.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
AT LEAST TWO (2) YEARS OF RELEVANT EXPERIENCE WORKING IN A LARGE, COMPLEX NETWORK ENVIRONMENT.
KNOWLEDGE OF LAN, WAN AND MAN DESIGN AND SUPPORT
KNOWLEDGE OF DATA TRANSPORT SUCH AS MPLS AND METRO ETHERNET
KNOWLEDGE OF ROUTING PROTOCOLS SUCH AS BGP AND OSPF
KNOWLEDGE OF TCP/IP
KNOWLEDGE OF VLANS, 802.1Q TRUNKING
KNOWLEDGE OF VOIP DESIGN AND SUPPORT
KNOWLEDGE OF WIRELESS NETWORKING
KNOWLEDGE OF NETWORK MONITORING TOOLS SUCH AS SOLARWINDS
KNOWLEDGE OF NETWORK ACCESS CONTROL (NAC)
KNOWLEDGE OF SECURITY STANDARDS SUCH AS THOSE PUBLISHED BY NIST
KNOWLEDGE OF COMPLIANCE REQUIREMENTS SUCH AS PCI AND HIPPA
SKILLED IN WORKING ON LARGE, COMPLEX NETWORKS WITH MORE THAN 150 ROUTERS/SWITCHES/ENCRYPTION DEVICES
SKILLED IN MANAGING MULTIPLE CONNECTIONS TO SERVICE PROVIDERS
SKILLED IN MANAGING MULTIPLE PROJECTS AT THE SAME TIME.
ABILITY TO COMMUNICATE EFFECTIVELY UTILIZING BOTH VERBAL AND WRITTEN METHODS
ABILITY TO WORK MULTIPLE TASKS WITH COMPETING PRIORITIES.
REQUIRED EDUCATION/CERTIFICATIONS:
A BACHELOR’S DEGREE RELATED TO INFORMATION TECHNOLOGY. RELEVANT EXPERIENCE MAY BE SUBSTITUTED ON A YEAR-FOR-YEAR BASIS.
PREFERRED EDUCATION/CERTIFICATIONS:
CISCO CERTIFICATION (CCNA OR HIGHER)

EDI Automation Tester with X12, 837i, 839, NCPDP D.0, functional/integration/regression testing, HP ALM, JIRA, SQL, Ailge, scripting and healthcare claims experience

Job ID: NC-585565 (94390220)

EDI Automation Tester with X12, 837i, 839, NCPDP D.0, functional/integration/regression testing, HP ALM, JIRA, SQL, Ailge, scripting and healthcare claims experience

Location: Raleigh NC (DHHS)
Duration: 10+ months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience in developing and executing test scripts related to X12 EDI Transmission such as 837i, 839 , NCPDP D.0 Required 2 Years
Demonstrated proficiency in conducting QA and testing on EDI applications Required 2 Years
Experience assessing the testability of requirements and developing test cases based on Business Requirements and Software Design Documents. Required 7 Years
Experience in the execution of functional, integration and regression tests. Required 7 Years
Experience with Healthcare Claims Processing Testing. Required 3 Years
Hands on Experience with Test and Defect Management Tools. HP ALM, JIRA Highly desired 2 Years
Experience in the review, analysis and reporting of test results. Required 3 Years
Experience on testing web applications Required 3 Years
Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired
Proven experience developing SQL queries. Required 2 Years
Knowledge of Agile Methodology Highly desired 2 Years
Experience in scripting automated Test Suites. Required 1 Years
Experience in working with the Business Teams to write Business and QA Documents . Required 2 Years

NC Dept of Health and Human Services (DHHS) is seeking a Senior QA/ Tester to perform QA and Testing work related to support the Managed Care Transition Project.
This position is responsible for the following activities related to a critical system being developed in-house at the State:
*Experience assessing the testability of requirements and developing test cases based on Business Requirements and Software Design Documents.
* Experience in the execution of functional, integration and regression tests.
*Demonstrated Experience in Testing EDI Applications.
*Hands on experience to develop and execute test scripts for HIPAA X12 EDI Transactions such as 837I, 837P and NCPDP D.0
*Experience developing SQL queries.
*Experience in scripting automated Test Suites.
* Experience in the review, analysis and reporting of test results.
*Experience with Test and Defect Management Tools. HP ALM, JIRA preferred.
*Experience on testing web applications
*Experience with Healthcare Claims Processing Testing.
* Must be an excellent team player and be able to prioritize concurrent deadlines.
* Ability to communicate effectively and be able to work independently with minimal supervision.
* Proficiency in MS Office including Excel, Word, PowerPoint.
•Work with end users to ensure user acceptance testing is thorough and complete
•Employees should be able to work independently with minimal supervision.
•Knowledge of Agile Methodology

nc_resume_template-nw-585565.doc

e-rtr-585565.doc

Bigdata/ AB Initio Developer with Hadoop/HIVE/Spark, ETL, Informatica, Data Management, Governance and DataStage experience

Job ID: 07722046 (97590219)

Bigdata/ AB Initio Developer with Hadoop/HIVE/Spark, ETL, Informatica, Data Management, Governance and DataStage experience

Location: Delaware
Duration: 12 months

We are look for Bigdata candidates with big data technologies like Hadoop/HIVE/Spark.’
programming languages: ETL solutions, such as Ab Initio (strongly desired), Informatica, DataStage.

BS/BA degree or equivalent experience
Advanced knowledge of application, data and infrastructure architecture disciplines
Understanding of architecture and design across all systems
Working proficiency in developmental toolsets
Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
Proficiency in one or more general purpose programming languages (Hadoop, Spark SQL, Hive, Impala, Pig, Kafka)
Understanding of software skills such as business analysis, development, maintenance and software improvement
3-5 years experience in Big Data technologies, machine learning, and utilities
Experience utilizing and extending ETL solutions (e.g., Informatica, Talend, Pentaho, Ab Initio) in a complex, high-volume data environment
Experience with scheduling & data integration tools like Control-M and Ni-Fi is highly desired.
Strong exposure in Data Management, Governance and Controls functions

Help Desk Analyst with Application/Production Support, SQL queries experience

Request ID: NC-559187 (93590218)

Help Desk Analyst with Application/Production Support, SQL queries experience

Location: Durham NC
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience and knowledge of browser-based applications. Required 5 Years
Experience researching, analyzing and interpreting automated system roblems. Required 5 Years
Experience working in a Application/Production Support based (not hardware) help desk environment. Required 5 Years
Broad knowledge of the NC FAST application and functionality .Desired 2 Years
Experience writing and running SQL queries. Highly desired 5 Years
Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required

This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring system issues by diagnosing the root cause and resolving issues for escalated user issues from Tier I triage analysts. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

E-RTR-559187.doc

NC_Resume_Template-559187.doc

Business Analyst with JAD, EPICS, Features, Usesr Stories, Agile, Scrum, QA and documentation experience

Job ID: MI-587111 (97990217)

Business Analyst with JAD, EPICS, Features, Usesr Stories, Agile, Scrum, QA and documentation experience

Location: Lansing MI (MDOT)
Duration: 12 months
Interview: In-person

Skill Required / Desired Amount of Experience
Overall Experience in Business Analyst Role in the Information Technology field. Required 10 Years
Facilitating requirements gathering and joint application development sessions w/ business clients. Required 10 Years
Creating both functional and technical requirements documentation including EPICS, Features, and User Stories. Required 5 Years
Leading artifact and system design reviews with peers and system specialists Required 5 Years
Experience with Agile principles, such as Scrum methodology (creating product and sprint backlogs, user stories) Required 5 Years
Quality Assurance/Analyst experience Nice to have Years
Bachelor’s Degree in Business or Information Technology Required
Software Development Life Cycle (SDLC) Highly desired 10 Years
Experience working as liaison between business and technical staff. Required 10 Years
Experience documenting business process flow documents such as As-is and To-Be work flows. Required 10 Years

The Senior Business Analyst/Consultant serves as the communication bridge between non-technical business users and technical solution developers. The Senior Business Analyst/Consultant has a depth of knowledge in business analysis processes including knowledge of facilitation, methodology, tools, and techniques. The Senior Business Analyst/Consultant is responsible for analyzing the raw data gathered by the project team, then applying the appropriate tools and techniques to create meaningful results. This individual is an active participant in aspects of department assessment, visioning, and reengineering, they rely on experience and judgment to plan and accomplish goals, they independently perform a variety of complicated tasks, such as identifying and documenting business requirements, they may lead and direct the work of others, and they may report directly to a project lead or manager. A wide degree of creativity and latitude is expected.

Position Description:

• Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

• Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.

• Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A wide degree of creativity and latitude is expected.

The Senior Business Analyst/Consultant must have the following experience, skills and expertise:

Experience Required
a. Bachelor’s degree in area of specialty and 10 or more years of experience in the field or in a related area
b. Documented experience in facilitating requirements gathering sessions for systems implementations
c. Documented experience in requirements gathering sessions and writing EPICS and User Stories for systems implementations
d. Documented experience in creating various project artifacts, such as product and sprint backlogs (user stories), requirements specifications and traceability, and functional and technical specifications
e. Documented experience in the development of Functional design documents.
f. Experience in Agile and Iterative development
g. Experience working with Application Lifecycle Management (ALM) tools, such as TFS or similar
h. A minimum of 8 years of experience in verbal and written communication with clients and technical staff in English.

Skills Required:
a. Strong analytical and problem solving skills
b. Detail oriented and able to quickly absorb and apply key aspects of the projects
c. Able to function effectively in a fast paced work environment
d. Ability to train end user on software solutions
e. Able to handle multiple priorities
f. Able to deliver against deadlines with reasonable accuracy
g. Good interpersonal skills; ability to work independently as well as part of a team
h. Excellent verbal and written communication skills
I. Able to effectively deal successfully with a large variety of management personnel and users
j. Capability of giving attention to detail while still understanding and dealing with the global aspects of the project

Description of the requested work, including deliverables and knowledge transfer
The scope-of–work is to serve as a Senior Business Analyst/Consultant for various MDOT projects; the scope-of-work includes the following:

a. Facilitate requirements meetings
b. Create product and sprint backlogs, identify development tasks, and create test plans/cases
c. Document business requirements, functional and technical specifications, and test cases
d. Track and Trace deliverables, route for review as needed and tabulate feedback
e. Connect data mapping pieces to produce end to end conversion schematic
f. Provide methodologies and tracking for Test Cases
g. Post documents to SharePoint
h. Conduct research to identify detailed requirements pertaining to interfaces and other key aspects of the project.
i. Assist in the creation of presentation materials
j. Other duties as required

Location where work is to be performed: Lansing, MI

Hours: 8:00am – 5:00pm, M-F

Years of experience: Minimum of 10 years of experience in the filed or related area.

MI_E-RTR_Template-587111.doc

MI_Resume_Template-MI-587111-trent.doc

Project Manager (PMP) with PMO

Job ID: 07725635 (96090219)

Project Manager (PMP) with PMO

Location: Houston, TX
Duration: 12 months
Client – AIG

We are looking for a senior PMO who can take care of project management administrative activities like project tracking, budget tracking, time tracking etc

Technical & Process Skills:
Should have 10+ years’ experience in project management activities
Should be able to interface with client IT managers & Application owners collate project metrics, prepare combined / overall status report
Should be able to track projects from budget (c0st) & schedule.
Should be able to track time sheets by various teams and reconcile against planned budget

Behavioral Skills:
Should have excellent communication skills
Must be able to multi task.
Should be able to work individually as well as in a team

Qualification:
BE / B.Tech/ MCA / MBA
PMP Certified

Cognos Developer with SSIS, SSRS, ETL, Power BI, Qlikview, Tableau and python / Talend experience

Job ID: 07725616 (96090219)

Cognos Developer with SSIS, SSRS, ETL, Power BI, Qlikview, Tableau and python / Talend experience

Location: Houston, TX
Duration: 12 months
Client – AIG

We are looking for a senior developer who have good knowledge and hands on experience in Cognos & BI Reporting

Technical & Process Skills:
Should have 10+ years’ experience in Cognos, SSIS, SSRS & Any ETL & Business Intelligence tools

Should have good analytical skills
Should be able to understand client’s requirement, design and develop reports using Cognos
Any other business reporting like Power BI, Qlikview, Tableau etc.
Having python / Talend experience will be an advantage

Behavioral Skills:
Should have excellent communication skills
Must be able to multi task.
Should be able to work individually as well as in a team

Qualification:
BE / B.Tech/ MCA / MBA

Sr. Business Analyst with Certification on Insurance Domain – LOMA / AAPA or equivalent experience

Job ID: 07725756 (96090219)

Sr. Business Analyst with Certification on Insurance Domain – LOMA / AAPA or equivalent experience

Location: Houston, TX
Duration: 12 months
Client – AIG

Technical & Process Skills:
We are looking for Functional BA (Business Analyst) who has extensive business knowledge in Insurance domain particularly Annuities, Life and Retirement
Should have 10+ years of business analysis experience
Should be able to discuss with business users, understand their expectations / requirements and document it for IT solution
Study existing system & business processes, compare with industry standards, provide suggestions / recommendations to improve the existing processes
Should be liaison between business and technical team

Behavioral Skills:
Should have excellent communication skills
Must be able to multi task.
Should be able to work individually as well as in a team

Qualification:
BE / B. Tech with MBA.
Certification on Insurance Domain – LOMA / AAPA or equivalent will be an added advantage.

Network Engineer with Cisco LAN/WAN, ClearPass, Checkpoint, ASA, SD-x experience

Job ID: RF01817 (97090219)

Network Engineer with Cisco LAN/WAN, ClearPass, Checkpoint, ASA, SD-x experience

Location: Phoenix AZ
Duration: 12 months

Required Skills
Cisco LAN/WAN technologies (Routing & Switching)
Aruba/Cisco/Meraki Wireless technologies MPLS technologies VoIP technologies
Additional Required Skills ClearPass, Checkpoint, ASA, SD-x
Year of Experience 5-8

Experience must include: – Four (4) years of exp leading the development and deployment of network communication (data/video) solution, including integration testing. – Four (4) years of experience designing, deploying, maintaining, and improving wired, wireless, and cloud networks. – Four (4) years of experience with network operating systems, including Cisco IOS and NxOS. – Four (4) year of experience with LAN/WAN architecture and implementation for large enterprise networks (10,000 plus devices). – Three (3) years of experience creating and delivering detailed technical presentations of network solutions to Senior/Executive level Management. – Four (4) years of experience with Layer 2 and Layer 3 advanced protocols. – Four (4) years’ experience with Checkpoint and ASA Design Engineering and L4 troubleshooting. – Four (4) years’ experience with VM Ware NSX, – Four (4) years’ experience with BGP, OSPF, VSS, VPC and DLSW protocols. – Four (4) years’ experience with SD-WAN Design and implementation. – Network technical area certifications, including CISCO

Desktop Support Manager (A+/Security+/ITIL) with BMC Remedy/ServiceNow, Windows, Office, O365, networking, training, ITIL and incident/problem/change management experience

Job ID: NC-587606 (93690219)

Desktop Support Manager (A+/Security+/ITIL) with BMC Remedy/ServiceNow, Windows, Office, O365, networking, training, ITIL and incident/problem/change management experience

Location: Raleigh NC
Duration: 6 months
Interview Type: In Person only

Skill Required / Desired Amount of Experience
Experience providing support as a Service Desk Manager (including training and mentoring), in a high volume, fast-paced environment. Required 2 Years
Experience with BMC Remedy 7.6 or higher and Service Now. Required 2 Years
Advanced problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and Office 365. Required 4 Years
Advanced problem-solving skills in network connectivity, network printing, email, smartphones, and web-based applications. Required 4 Years
Experience training/mentoring Tier 1 Service Desk Technicians in process, customer service and technical skills improvement. Required 2 Years
Basic understanding of ITIL V3 processes, including Incident Management, Problem Management, Change Management, Knowledge Management. Required 2 Years
HDI Service Desk Manager certification, ITIL V3 Foundation, A+ or Security+ certification is highly desired. Highly desired

The Service Desk Manager I provides daily oversight and operations support to the Service Desk team in support of Department of Information Technology (DIT) Services. This position is critical in promoting communication, positive employee morale, team work and positive customer relationships and requires a passion for driving service excellence to support a diverse population, including state and local government, private businesses and citizens across North Carolina.

This position’s responsibilities include but are not limited to the following:
• Oversee incidents and service requests in the ITSM application, in accordance with established processes, procedures and service level agreements to ensure a positive customer experience.
• Assist in day to day operations by ensuring phone and ticket queues are handled within SLA’s.
• Use workforce management (WFM) technology to ensure adequate coverage for all shifts, 24/7/365.
• Prepare reports and analyze performance metrics.
• Contribute to annual employee performance appraisals.
• Help train and mentor employees to ensure consistency across the team.
• Identify trends and communicate high and critical priority issues to management.
• Provide suggestions for continual service and process improvement.
• Support and serve as back up to existing Service Desk Manager.

Provide support for the following DIT services:
• North Carolina Identity Management (NCID), Active Directory, VoIP/Enterprise IP Telephony (EIPT), PBX, and Centrex systems, mainframe, printer, desktop, and unified communications (including email) and others, as directed.
• Determine when to escalate issues to DIT Tier 2 and Tier 3 groups, vendor, or other agency service desks.
• Proficiency with ITSM and call center applications.
• Understanding of the DIT environment and offerings in the DIT Service Catalog.
• Understanding of DIT applications.
• Proficient with DIT policies, processes and procedures.

Knowledge, Skills and Abilities / Competencies
Experience providing support as a Service Desk Manager (including training and mentoring), in a high volume, fast-paced environment. Skilled in an IT Service Management application, including ability to analyze data. Understanding of call center environment and metrics. Highly skilled in WFM. Experience with BMC Remedy 7.6 or higher and Service Now. Effective leadership and communication skills (verbal and written), including proficient typing, grammar, and spelling skills are required. Advanced problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, Office 365, network connectivity, network printing, email, smartphones, and web-based applications. Experience training/mentoring Tier 1 Service Desk Technicians in process, customer service and technical skills improvement. Ability to multi-task and prioritize. Capable of resolving routine problems based on existing documentation, training, and resources. Demonstrate a sense of ownership and urgency. Excellent customer service and organization skills. Ability to establish proactive relationships with customers and escalation groups, including providing education to customers as appropriate. Able to convey ideas on non-routine subjects clearly. Basic understanding of ITIL V3 processes, including Incident Management, Problem Management, Change Management, Knowledge Management. HDI Service Desk Manager certification, ITIL V3 Foundation, A+ or Security+ certification is highly desired.

Minimum Education and Experience Requirements
Bachelor’s degree in computer information technology or related curriculum from an appropriately accredited institution; and a minimum of 6 years of related work experience; or an equivalent combination of education and experience. Degrees must be from appropriately accredited institutions.

E-RTR-587606.doc

NC_Resume_Template-587606.doc

Network engineer (CCNA) with Wireless and Cisco Voice, and PM experience

Job ID: MI-588008 (97690219)

Network engineer (CCNA) with Wireless and Cisco Voice, and PM experience

Location: Lansing MI
Duration: 12 months
Interview Type: Phone or In Person

Skill Required / Desired Amount of Experience
Experience with large project implementation. Required 5 Years
CCNA level experience Required 5 Years
CCNA Certification Desired 1 Years
Wireless and Cisco Voice experience Required 5 Years
Demonstrate experience utilizing network management systems and network tools (e.g., Solarwinds NPM, Cisco Call Manager, IP Control, etc.) and an un Required 5 Years
Possess expert knowledge of IP and application protocols (e.g. TCP, UDP, HTTP, SSL). Expert knowledge of the OSI model. Dynamic Routing protocols Required 5 Years
Excellent communication, organization and project management skills Required 5 Years
Above average ability to interpret and apply technical instructions and guidelines to job performance; extreme attention to details is essential Required 5 Years

NTSD MLAN Refresh and NAC implementation involving the entire State of Michigan enterprise network. Roughly 4,000 switches and 850 sites will need Cisco Identity Service Engine implemented. The anticipated project completion date is December 31, 2019.

The Consultant(s) will work closely with technical teams in the Network and Telecommunication Services Division to provide a consistently functioning, managed IP network, support IT and business initiatives and perform high level problem resolution for multiple State departments and agencies. Manage or coordinate installation, upgrade, or deployment projects, create and update technical support documentation, utilize scripted installation techniques for large deployments. Assist network engineers in troubleshooting difficult or time-sensitive problems.
• Demonstrate strong experience with Cisco Network and IP Telephony equipment and configuration. Other system experience may be required (e.g. with Checkpoint Firewalls and/or F5 Load Balancing equipment).
• Demonstrate experience utilizing network management systems and network tools (e.g., Solarwinds NPM, Cisco Call Manager, IP Control, etc.) and an understanding of SNMP.
• Possess expert knowledge of IP and application protocols (e.g. TCP, UDP, HTTP, SSL). Expert knowledge of the OSI model. Dynamic Routing protocols – EIGRP, OSPF, BGP. Layer 2 protocols – LACP, LLDP, CDP, MPLS, STP. TCP/UDP/ICMP operation and troubleshooting. Application protocols – HTTP, SSL, DNS, NFS, CIFS. Excellent communication, organization and project management skills. CCNP or equivalent knowledge and hands on experience. In-depth knowledge of IP Telephony technologies. Above average ability to interpret and apply technical instructions and guidelines to job performance; extreme attention to details is essential.

TASKS:

• Submit Request for Change
• Hardware refresh
• IOS update
• Submit Request for Change
• NAC configuration
• Implementation
• Complete documentation

ADDITIONAL DETAILS:
• This is a traveling role. This person will be traveling all over Michigan about 80% of the week.
• These will be 40 hour work weeks and will have flexible hours due to shifts.
• There will be night and weekend work.
• Expected to be at home base in Lansing on Fridays.
• The rate is an all inclusive rate and traveling expenses will come out of that per state guidelines (meals, lodging)
• This person will be given a State company car and will not be required to pay for fuel.

MI_E-RTR_Template-588008.doc

MI_Resume_Template-MI-trent-588008.doc

Active Directory/Windows Admin with GPO, VPN, networking, PCI/NIST/PUB1075, DR, RDP, hardening, production support, hybrid cloud and shell scripting experience

Request ID: IN-8615-1 (912390220)

Active Directory/Windows Admin with GPO, VPN, networking, PCI/NIST/PUB1075, DR, RDP, hardening, production support, hybrid cloud and shell scripting experience

Location: Columbia SC
Duration: 12+ Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• ACTIVE DIRECTORY MAINTENANCE
• GPO CREATION AND MAINTENANCE
• REMOTE USER VPN MAINTENANCE
• CREATION OF ALL ELEVATED ACCOUNTS AND GROUPS
• CREATION OF MANAGED SERVICE ACCOUNTS
• Knowledge of networking protocols, including TCP/IP, HTTP, DNS, MLLP, NDMP, NTP
• Experience in projects involving PCI/ NIST regulations, implementations and / or audits
• Change Management
• Disaster Recovery
• Organizational Skills
• Verbal Communication Skills
• Written Communication Skills

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• RDP MAINTENANCE
• INITIAL SYSTEM HARDENING OF ALL SERVERS BUILT IN THE SC-DOR NETWORKS.
• DAILY PRODUCTION SUPPORT ISSUES.
• MANAGING WINDOWS 2008/2012/2016 SERVERS
• Experience in projects involving Pub1075 regulations, implementations and / or audits
• HYBRID CLOUD ARCHITECTURE
• Shell Scripting

REQUIRED EDUCATION/CERTIFICATIONS:
• A Bachelor’s degree in information technology systems, computer science, or related field and two (2) years
of experience in information technology systems or related area, an Associate’s degree in information
technology systems, computer science, or related field and four (4) years of experience in information
technology systems or related area, or a High School diploma and six (6) years of experience in information
technology systems or related area.

PREFERRED EDUCATION/CERTIFICATIONS:
• Multiple Industry Certifications in field. MCP, MCSE, VMWare

INTERVIEW PROCESS (phone, video, or in-person, how many rounds of i/v’s, etc.)?
1, 2, possibly 3 interviews via phone and/or video. Local candidates can be in-person
INTERVIEW AVAILABILITY: How soon can you schedule an interview (date / times)?
Within seven days after the posting closes.

Experience
Administrative Organizational Skills Yes 1
Administrative Verbal Communication Skills Yes 1
Administrative Written Communication Skills Yes 1
GPO (Windows Group Policy Object) Administration GPO (Windows Group Policy Object) Administration Yes 1 2 – 4 Years
Miscellaneous Change Management Yes 1 1 – 2 Years
Network Security Experience in projects involving PCI/NIST security implementations and/or audits. Yes 1 1 – 2 Years
Networking & Directories Active Directory Yes 1 6 + Years
Networking & Directories VPN – virtual private network Yes 1 2 – 4 Years
Protocols Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM Yes 1 6 + Years
Quality Assurance (QA) Disaster Recovery Yes 1 1 – 2 Years

SCOPE OF THE PROJECT:
This specific Statement of Work is for a contractor that demonstrates an expert knowledge of Active Directory administration and the designing, implementing and supporting agency environments within a PCI/NIST/PUB1075 environment. Support contractor must demonstrate an expert knowledge of DNS, DHCP, GPO, and Industry Leading PKI components. See Required Skills section for specifics. General duties include managing internal agency Domain Controllers for agency and branch offices, effectively researching and provide guidance leading to solutions with our strategic direction initiatives, monitoring Active Directory infrastructure and security, assisting in supporting disaster recover/failover scenarios.

This individual will need to work with Active Directory and SCCM group to understand requirements for this area. Under general supervision, the contractor will serve as an engineer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure. This individual has 24/7 on-call responsibilities shared with the group.

DAILY DUTIES / RESPONSIBILITIES:
Non-Technical
– Effectively interact and communicate with peer to Director-level IT professionals.
– Provide feedback to team regarding product issues, enhancements and new features.
– Must have initiative, drive and be a self-starter.
– Ability to ask pertinent questions of others.
– Proactively seek to identify, communicate and implement process related improvements.
– Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates
to key stakeholders
– Collaborate extensively with peers and management to resolve client issues while actively contributing to a
growing knowledge network that improves the effectiveness of our team and the information available to
our clients.
– Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within
accepted service levels. This includes ownership of the data entered into the Helpdesk system and
appropriately updating both client and appropriate employees of status of all issues on a timely basis.
– Good customer skills, be attentive to detail, and responsive to customer tickets.
Technical
– Troubleshoot and recommend technical solutions for customer issues related to backup configuration and
recovery.
– Develop workaround solutions as appropriate.
– Perform equipment and software upgrades
– Maintain familiarity with current computer and network products
– Adhere to corporate information security guidelines and promote information security among coworkers
– Performs other duties and special projects as assigned.

Java Web Developer with Java, Spring MVC, JQuery, Angular, Oracle PL/SQL, HTML5, CSS and Graphic Design experience

Job ID: UT-59630 (99990221)

Java Web Developer with Java, Spring MVC, JQuery, Angular, Oracle PL/SQL, HTML5, CSS and Graphic Design experience

Location: Salt Lake City, UT
Duration: 12+ months

Skill Set :
Develop fast, reliable and scalable web applications and services using Java, Spring MVC, JQuery, Angular, Oracle PL/SQL, HTML5, CSS, Graphic Design and related technologies while following the established software development life cycle in a team environment Advanced
Contribute design and applications architecture decisions while staying within the framework of the existing applications. Advanced
Work with team members and stakeholders to implement user friendly, intuitive, and accessible client interfaces. Advanced
Mentor and train other team members, where applicable. Advanced
On-site, Monday through Friday is required. Telecommuting is not an option.

Project Description
Interested candidates will support development on the WEB Team / DTS Shared Services group. Development will be primarily with Utah Data Research Center (UDRC) and Web Application development support. This enterprise team provides support for both internet and intranet applications for the Department of Workforce Services (DWS), DWS enterprise efforts in project management and enterprise software. They enhance and maintain the websites and applications for both internal and external customers for DWS. Application size ranges from small to large. The team provides programming support for all DWS web projects, audits, and infrastructure activities. The majority of the dynamic website written in Java using the Spring MVC framework and Oracle 12C database. Static content hosted in our content management server, OpenCMS. The 40 applications hosted on the websites written in asp.net, Java with Spring MVC, Javascript and Angular. Currently, there is a project management team consisting of seven project managers with approximately 60 on-going projects for DWS. There is one information analyst responsible for accessibility testing. Candidates that are scheduled for an interview will be required to take a skills test specifically applicable to the scope of work. This will need to be completed and the results need to be sent to Mark Thomas prior to the interview.

Scoring criteria:
Web Development with Angular, Javascript and JQuery – 18%
Java Application development using Spring MVC – 18%
Java Web Development using IntelliJ IDEA – 17%
Oracle Database development using TOAD or SQL Developer
and Oracle PL/SQL Stored Procedure Development – 1

KSSOW-19003 MMR.xlsx

e-rtr-UT-59630.doc

Desktop analyst with browser-based applications, Help Desk tickets, work flow, strategic planning, change management, and transition planning experience

Job ID: NC-586381 (93990219)

Desktop analyst with browser-based applications, Help Desk tickets, work flow, strategic planning, change management, and transition planning experience

Location: Durham NC
Duration: 12 months
Interview Type: In Person Only

Skill Required / Desired Amount of Experience
Experience effectively troubleshooting end-user issues in browser-based applications. Required 5 Years
Experience researching, analyzing and interpreting automated system problems. Required 5 Years
Experience providing detailed feedback (written and verbal) on technical issues to end-users, management and stakeholders. Required 5 Years
Broad knowledge of social services/pubic service agencies with technical or direct experience within an organization. Highly desired 3 Years
Experience with in-person customer service in which research and timely responses are critical Required 5 Years
Experience navigating complex, rules based systems to identify and resolve user errors, mitigating the need to submit Help Desk tickets. Required 5 Years
Experience providing detailed guidance to end-users, referring them to published resourced designed to improve work flow and productivity. Required 5 Years
Experience with strategic planning, change management, and transition planning Highly desired 3 Years
Extensive statewide travel is required up to 80% of the time. Work hours may occasionally include evenings and weekends. Required
Position requires statewide travel. Valid Driver’s License and reliable transportation required. Required

** Please Note: Extensive statewide travel is required up to 80% of the time. Work hours may occasionally include evenings and weekends. Details regarding expenses included below.**

This role is an NC FAST Readiness Liaison to provide on-site support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support or help desk support position. This position uses knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedures concerns impacting or related to one or more program areas. Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends.

Expense Information:
Travel expenses are reimbursed using the state’s protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.

E-RTR-586381.doc

NC_Resume_Template-586381.doc

Windows/VMWare Admin with vcenter, active directory, backup/restore, networking/IP addressing, DR, replication, storage/RAID, scripting, VOIP, Linux/Unix and server imaging experience

Job ID: NC-585986 (96590214)

Windows/VMWare Admin with vcenter, active directory, backup/restore, networking/IP addressing, DR, replication, storage/RAID, scripting, VOIP, Linux/Unix and server imaging experience

Location: Raleigh NC (NCDPS)
Duration: 6 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
VMware/vcenter administration Required 3 Years
Windows and active directory administration Required 3 Years
Backup and restore process Required 3 Years
Familiar with IP addressing Required 3 Years
Software installations and updates Required 3 Years
Disaster recovery and replication understanding Required 3 Years
Good understanding of RAID Required 3 Years
Scripting and automation Required 3 Years
Storage background Nice to have 1 Years
Network background Nice to have 1 Years
VOIP background Nice to have 1 Years
Linux/Unix Nice to have 1 Years
Server imaging Nice to have 1 Years

Sample Role Types: Technical Specialist, Product Specialist, System Specialist, Security Analyst

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Guidance and leadership in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Developer / Programmer
2. Understanding and knowledge of application development and architecture that serves as a strong base for technical expertise in a specific product or program
3. Analysis, visual design, development, data analysis, testing and implementation, technical and user documentation, software conversions, maintenance (including production support), etc.

E-RTR-585986.doc

NC_Resume_Template-AE-585986.doc

Network Engineer with Genetec Security Center, VMS/Access Control, ServiceNow and video surveillance/IP Cameras installation experience

Job ID: NC-585161 (99390218)

Network Engineer with Genetec Security Center, VMS/Access Control, ServiceNow and video surveillance/IP Cameras installation experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
BS/BA or equivalent work background or IT experience with VMS and Access Control solutions on a unified platform in a non-federated environment. Required 5 Years
Experience with Service Now. Required 5 Years
Experience with Networking concepts, troubleshooting skills, including an understanding of DHCP, networking ports on switches and firewall rules. Required 5 Years
Experience with installation and service of video surveillance equipment and IP Cameras. Required 5 Years
Strong working knowledge of office applications, i.e. MS Excel, MS Word, Visio, MS Access and PowerPoint. Required 5 Years
Written and verbal communications are clear, concise and achieve intended objectives. Required 5 Years
Experience with Genetec Security Center Desired 3 Years

The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products.
• Support the Enterprise Application team by documenting, monitoring and validating the installation and configuration of the Genetec Security Center application and hardware.
• Software and hardware include Genetec Omnicast and Synergis software, Wisenet Device Manager software, video servers, Hanwha IP cameras, Access Control devices including HID Readers, Mercury Board Intelligent Controllers and LifeSafety Power boxes and system peripheral devices; other solutions and their software and/or hardware may apply.
• Assist the Enterprise Application team by troubleshooting installation/configuration issues for Genetec Omnicast and Synergis software, Wisenet Device Manager software, SV300 video servers, Fujitsu video servers, Hanwha IP cameras, Access Control devices including HID Readers, Mercury Board Intelligent Controllers (1501 & 1502), Mercury Board MR52, and MR51es and LifeSafety Power boxes and system peripheral devices; other solutions and their software and/or hardware may apply.
• Receive, log and fully document requests for support from help desk using ServiceNow. Must have the ability to capture incidents and resolve incidents within ServiceNow and issues identified by the Application Owner with the ability to document resolution(s) providing weekly status reports to Management.
• Monitor progress of resolution of requests for support and ensure users and other interested parties are kept informed.
• Coordinate with the IT Application team and with other NCDIT Transportation disciplines to resolve all technical issues.
• Communicate technical information to a variety of internal management and external stakeholders both verbally and in writing.
• Maintain and update as needed the document(s) which details the information architecture, IPs, MAC addresses, serial numbers, host names, building locations, installation documents, configuration documents and all other project documents required for the Enterprise Applications team.
• Draft equipment list based on quote from vendor.

E-RTR-585161.doc
NC_Resume_Template-AE-585161.doc

Python Developer with Web Development, Django, Flask, Containers/Containerization, data migration, conversion and cloud experience

Job ID: NC-580374 (96390218 )

Python Developer with Web Development, Django, Flask, Containers/Containerization, data migration, conversion and cloud experience

Location: Raleigh NC (Central Piedmont Community College)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/4)

Skill Required / Desired Amount of Experience
Python Development experience Required 6 Years
Web development experience Required 6 Years
Python-based frameworks (Django or Flask) experience Desired 2 Years
Containers and Containerization Desired 2 Years
Relational databases Required 6 Years

Characteristics Duties and Responsibilities:
1. Performs application and database design work, specifically around integration of data sources and web applications.
2. Performs data migration and transition tasks
3. Works with the web & application development team in designing and refining the solution architecture for web, integration and automation projects.
4. In conjunction with the Director for Web & Application Development
a. Creates project plans for every project, detailing the expected level of effort and time required.
b. Executes project plans by properly communicating plan to the team and any other appropriate members.
c. Works on transitioning or eliminating legacy applications/platforms.
d. Regularly reviews and assesses production web systems for potential optimizations for improved security, stability and/or performance.

Knowledge, Skills, Abilities, and Worker Characteristics:

1. Deep experience with internet application servers, web servers, major relational database, web services, OO analysis/design, and multiple programming languages,
2. Significant experience with web development in a distributed environment using Python, HTML, and MVC web applications framework
3. Experience with local and cloud-based web application architecture and integration.
4. Knowledge about cloud-first application development best practices (eg. application containers, etc.)
5. Ability to design and develop technical long-term solutions that will be eventually consumed or fed into by all the data sources/streams of the College
6. Experience with testing applications and developing system and user documentation
7. Ability to interact with technical resources within the College and with technical vendors/consultants to design and build data and integration solutions
8. Excellent analytical skills to interpret policies, research and compare alternative solutions
9. Ability to efficiently manage time and organize work

First Project
– Upgrade of legacy Python/Django web applications to current LTS (long-term-support) versions.

E-RTR-580374.doc

NC_Resume_Template-AE-580374.doc

Remote K12 BA/PM (Part-time) with Legislative Bill Analysis, Data Collection, XML, Discipline Policy, Ed-Fi, SQL and PEIMS data Standards experience

Job ID: TX-70119018 (911690220)

Remote K12 BA/PM (Part-time) with Legislative Bill Analysis, Data Collection, XML, Discipline Policy, Ed-Fi, SQL and PEIMS data Standards experience

Location: Austin TX (Texas Education Agency (TEA))
Duration: 6 months (300 hours / 50 hrs/month)

• Analyze education bills from the 86th legislative session.
• Assist in authoring the State Discipline Policy guide for School District Administrators.
• Advise Data Standard staff on data collection policies and procedures.

• This is a part-time position

Minimum Requirements:
Years Skills/Experience
8 Legislative Bill Analysis
8 Leading Data Collection team
5 Discipline Policy
5 Familiar with XML
5 Familiar with Ed-Fi
5 Experience developing SQL

Preferences:
Years Skills/Experience
8 PEIMS Data Standards

70119018_TEA.docx

Configuration Manager with Git, TFS, CVS, Configuration Management, including permissions, branching, merging, Linux, Unix and Windows and Source Code administration experience

Job ID: MI-586076 (98490215)

Configuration Manager with Git, TFS, CVS, Configuration Management, including permissions, branching, merging, Linux, Unix and Windows and Source Code administration experience

Location: Lansing MI (MDOC)
Duration: 12 months
Interview Type: In Person Only

Skill Required / Desired Amount of Experience
Familiarity with Subversion (SVN), Git, TFS, CVS or similar code repository and version control tools and concepts Required 10 Years
Thorough understanding of best practices for Software Configuration Management, including permissions, branching, merging and labeling techniques. Required 10 Years
Good oral and written communication skills required for interacting with cross-functional project teams. Required 12 Years
Ability to maintain a CM technology, ability to upgrade, and ability to monitor and maintain CM technology Required 5 Years
Linux, Unix and Windows experience. Required 5 Years
Full life-cycle experience (design through delivery and support), Developing and improving CM standards, practices and procedures Desired 5 Years
Source Code administration Required 10 Years

Years of Experience:
10 or more years of experience in the field.

Job Description:
Advanced experience in the field.

Thorough understanding of best practices for Software Configuration Management, including permissions, branching, merging and labeling techniques for major and minor / patch releases.

• Create and maintain a Configuration Management infrastructure for COTS and custom applications to ensure builds and deployments are completed smoothly. This involves working with developers, Web Admins, DBAs and testers for multiple applications simultaneously
• Deploy and troubleshoot software packages for COTS and custom applications
• Perform and document software version control processes, policies and procedures
• Research and recommend improved CM processes and tools for use in the enterprise
• Support auditing and reporting of application configurations and associated documentation
• Participate in multiple scrum teams supporting development efforts for enterprise applications
• Support a multi-platform environment (Windows/.NET, Powerbuilder, etc.)
• Continuous responsibility of setting up new product repositories (and importing code into it), helping the users set up workspaces, perform regular troubleshooting for users, training the users in using the CM technology, environment and processes.
• Responsibility of capturing all of the pieces that are needed to establish a running system (a.k.a., release package that may be comprised of deliverables from the builds, items needed from databases, configuration instructions) and the tasks of preparing the preliminary release notes, and migrating the release to test and staging areas.
• Ability to install CM technology based on needs and to integrate the CM technology with other technologies (development IDEs, defect tracking, etc.)

MI_E-RTR_Template-586076.doc

MI_Resume_Template-MI-trent-586076.doc

EDI Developer with XMLTransform, SNOMED/LOINC/ICD10, HL7, EHR, EPIC, Cerner, Orion Rhapsody and Health Information Systems experience

Job ID: NC-585518 (98090218)

EDI Developer with XMLTransform, SNOMED/LOINC/ICD10, HL7, EHR, EPIC, Cerner, Orion Rhapsody and Health Information Systems experience

Location: Raleigh, NC (NCDHHS-AM)
Duration: 5+ Months
Interview Type: Webcam or In Person

Skill Required / Desired Amount of Experience
Experience writing logic for Health Information Systems Required 5 Years
XMLTransform – including Document Type Definitions, Schema Required 5 Years
Industry Vocabulary Code Sets (at least 1) – SNOMED, LOINC, ICD10 Required 2 Years
Troubleshooting HL7 coding Required 3 Years
Strong verbal and written communication skills; ability to explain concepts with both health care professionals and IT personnel Required
Electronic Health Record (EHR) experience (i.e. EPIC, Cerner) Highly desired 3 Years
Orion Rhapsody Highly desired 3 Years

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, seeks the expertise of an Electronic Case Reporting Interoperability Systems Specialist.

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, seeks the expertise of an Electronic Case Reporting Interoperability Systems Specialist to assist with the transition from a paper based reporting system to an electronic case reporting system. This information exchange position provides the applicant with the opportunity to assist in the transition, which is key to moving from paper based reporting of reportable communicable diseases to local health to electronic case reporting that is generated in an automated fashion from provider Electronic Health Record (EHR) systems and sent to a state-wide application (NC EDSS) used by both local and state health department staff.
The position works with hospital personnel, NC DPH communicable disease epidemiologists, and NC DPH IT application specialists to coordinate and create schedules and application interfaces to exchange patient/disease data utilizing electronic case reporting (eICR HL7 standard), and converts the case reports to a format that can be consumed by NC EDSS.
• Position ensures standard exchange protocol (HL7 eICR), standard vocabulary, etc. are utilized for moving health information between independent medical and public health applications, in near real time.
• Position ensures that information exchange processes accurately report health information data and maintain privacy and security of data under applicable data security and confidentiality standards.
• Position provides guidance and direction to the employee responsible for developing training for county health nurses who will utilize the new case reports in NC EDSS.
• Position will develop and apply standards-based transforms and/or system application code to support local and national exchange of health information.
• Position will configure operational platforms to facilitate information exchange, specifically Orion Rhapsody that is used for NC DHHS’s existing electronic laboratory reporting (ELR).
• Position will have responsibility for planning, coordinating, and implementing compliance to health information exchange standards during the onboarding and in-production periods for the eCR standard.
• Position will conduct quality control processes that compare electronic records with existing paper records to ensure complete, accurate and timely reporting

Ideal application will have work experience and familiarity with the following:

• Prior experience writing logic for Heath information systems – Required 5 years
• XMLTransform experience, including Document Type Definitions, Schema- Required 5 years
• Prior experience troubleshooting HL7 coding- Required- 3 years
• Data exchange interface engine experience- Required 3 years
• Orion Rhapsody- Highly Desired- 3 years
• Industry standard vocabulary code sets such as SNOMED, LOINC, and ICD10 (must have at least 1)- required- 2 years
• Electronic Health Record (EHR) experience (i.e. EPIC, Cerner)- Highly desired- 3 years
• Strong verbal and written communication skills with the ability to explain concepts with both health care professionals and IT personnel – 5 years

NC_Resume_Template-585518

E-RTR-585518.doc

Legacy Replacement PM (PMP OR Prince2 must) with change control/release management, Visio, Planview Project Portfolio Management, SQL Server, DB2 LUW, Access, Workflow, VSE/COBOL/JCL/CICS, Java/.net and pension administration system experience

Job ID: NY-02052019 (99990304)5P

Legacy Replacement PM (PMP OR Prince2 must) with change control/release management, Visio, Planview Project Portfolio Management, SQL Server, DB2 LUW, Access, Workflow, VSE/COBOL/JCL/CICS, Java/.net and pension administration system experience

Location: Brooklyn NY (NYCERS)
Duration: 3-5 years
Positions: 3 (3/2)
Interview: In-person ONLY
Visa: GC/USC

Mandatory Skills:
a) Minimum of five (5) years’ experience as a Project Manager.
b) Project Management Professional (PMP) Credentialed.
c) Experience with Legacy System Replacement projects.
d) Demonstrated understanding of the Software Development Life Cycle (SDLC), proficiency in analyzing business and functional requirements, writing and executing project plans.
e) Ability to define project scope and technical specifications, set clear goals and expectations, prioritize activities, facilitate the collection of technical, operational or business requirements, set milestones and follow through to successful completion.
f) Able to multi-task, be pro-active in project planning and requirements gathering, set and maintain multiple priorities.
g) Excellent interpersonal skills including negotiation, problem resolution and customer service.
h) Outstanding written and verbal communication skills including the ability to communicate effectively with people regardless of their technical skill set.
i) Experience with change control and release management.
j) Expertise with Microsoft Word, Project, Excel, Visio & PowerPoint.
k) Experience presenting projects to upper management and the ability to present complex ideas clearly and persuasively.

2. Preferred Experience:
a) Planview Project Portfolio Management
b) Pension Administration Systems.
c) MS SQL, DB2 LUW, Access
d) Workflow Design.
e) IBM VSE/COBOL/JCL/CICS.
f) JAVA and or .net

3. Responsibilities:
a) Lead the planning and implementation of medium to large projects from end to end.
b) Facilitate the definition of project scope, goals and deliverables.
c) Define project tasks and resource requirements (specify goals, schedule tasks, identify risks, plan contingencies).
d) Provide direction and support to project team.
e) Work to understand scope of new projects and identify preliminary impacts for estimation.
f) Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development.
g) Communicate clear information to ensure project teams understand project plans and requirements.
h) Conduct internal project status meetings cross-functional, integrated teams.
i) Prepare project status, meeting notes, and resource reports; keeps management and others informed of project status.
j) Generates innovative ideas to resolve problems.
k) Achieving all defined target goals and milestone dates for the project in order to ensure its overall success.

E-RTR.doc

Business/Data Analyst/PM with workflow, modeling, mapping, MS Project/Visio, Data Analytics/Lake/Warehousing and TX DIR Project Delivery Framework experience

Job ID: TX-52990000008071R (98090219)

Business/Data Analyst/PM with workflow, modeling, mapping, MS Project/Visio, Data Analytics/Lake/Warehousing and TX DIR Project Delivery Framework experience

Location: Austin TX (HHSC)
Duration: 6 months

Minimum Requirements:
Years Skills/Experience
5 Hands-on experience as a business analysis in the Information Technology industry demonstrating excellent documentation skills.
5 Demonstrated ability to work successfully with technical and non-technical groups on complex business problems, analyzing and evaluating current business methods and procedures for improvements including exhibiting strong oral and written communications skills.
5 Experience with developing workflow and/or data management processes flow using modeling or mapping software.
5 Expertise with the with MS Office Suite including MS Word, MS Excel (pivot tables, charts, graphs), MS Project (creating and maintaining work plans and timelines), MS/Visio (diagraming) and MS PowerPoint (presentation creation)..
3 Experience creating and maintaining project documentation, PMLC and SDLC documentation.
3 Experience designing and creating graphical diagrams utilized to communicate project or event timelines.
3 Demonstrated ability to facilitate meetings and interviews – adherence to meeting agenda, documentation of meeting outcomes, and the ability to drive agenda items to closure.
Yes Ability to communicate effectively, develop professional networks, and identify internal and external risk that may impact project activities.
Yes Bachelor’s degree in Computer Science, Information Systems, or Business or equivalent experience
Yes Strong multi-tasking skills involving the specific ability to work on multiple projects or project assignments.

Preferences:
Years Skills/Experience
5+ Experience in project management or project coordination roles and working with the complete project management lifecycle (PMLC). Ideal candidate will have knowledge and experience with the State of Texas DIR Project Delivery Framework.
Yes Prior experience on data analytics, data lake, or data warehousing projects.
Yes Experience working in a public-sector environment (State, Federal, county, city, or government funded private entities that work actively with government organizations)

HHSC IT is currently in the planning stage of an HHS Data and Analytics initiative with a goal to accomplish the following:
• Development and publication of project management documents and deliverables in compliance with DIR Framework directives;
• Conduct an assessment of HHS data analytics and reporting needs.
• Creation of an RFP that clearly defines the services and deliverables required of a single vendor to design and implement the data and analytics solution;
• Obtainment of matching federal funds for this initiative through the development of federally approved IAPD(s);
• Implementation of an HHS Performance Measurement solution pilot.

Worker responsibilities may include:
• Facilitate and/or manage the creation of project documentation as needed for the scope of projects.
• Work with significant creativity and latitude to draft comprehensive and concise project management and funding request documents for complex IT system and services procurements, compliant with all rules, policies, and guidance.
• Ability to prepare documentation according to standard templates, using clear, concrete, and concise language.
• Scheduling and facilitation of meetings.
• Documentation of meeting proceedings including publication and distribution of meeting minutes.
• Development and maintenance of business, systems and/or project documentation in coordination with other team members.
• Creation and maintenance of diagrams and charts as assigned.
• Perform project management coordination tasks as assigned.
• Perform audits and reviews of project documentation deliverables as assigned.
• Identification of key business functions and stakeholders to participate in workgroup assignments.
• Support Project Manager(s) and Director in the execution of project management activities.
• Conduct review sessions with various project stakeholders and executive management.
• Consulting with technical or functional experts at all levels to obtain requirements and develop solution proposals.
• Other duties as assigned.

52990000008071R_HHSC.docx

QA Lead/Trainer with SharePoint, Webex, case management, component/integration/performance/regression/acceptance testing, agile, financial operations and government/judicial experience

Request ID: IN-8608-1 (98590218)

QA Lead/Trainer with SharePoint, Webex, case management, component/integration/performance/regression/acceptance testing, agile, financial operations and government/judicial experience

Location: Columbia, SC
Qty: 3
Duration: 12+ Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• STRONG INTERPERSONAL SKILLS WITH THE ABILITY TO LEAD
• ABILITY TO PRESENT, COMMUNICATE AND TEACH CONCEPTS IN A CLEAR AND CONCISE MANNER
• STRONG ORGANIZATIONAL SKILLS
• ABILITY TO PLAN, ORGANIZE, INSTRUCT, AND REVIEW THE WORK OF THE TESTING TEAM
• ABILITY TO USE MS OFFICE, SHAREPOINT, AND WEBEX TOOLS EFFECTIVELY
• ABILITY TO COMMUNICATE (ORALLY AND WRITTEN) EFFECTIVELY WITH TECHNICAL, NON-TECHNICAL STAFF, CUSTOMERS/STAKEHOLDERS (STATE AND COUNTY) AND EXECUTIVES
• ABILITY TO TRAVEL TO TRAINING SITE AS NEEDED TO CONDUCT TRAINING WITHIN THE STATE
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• PREVIOUS JUDICIAL EXPERIENCE
• PREVIOUS EXPERIENCE IN STATE GOVERNMENT
• EXPERIENCE TESTING JUDICIAL OR CASE MANAGEMENT SYSTEM DEVELOPMENT PROJECTS
• EXPERIENCE IN DELIVERY OF TRAINING
• KNOWLEDGE OF TESTING CONCEPTS SUCH AS COMPONENT TESTING, INTEGRATION TESTING, PERFORMANCE TESTING, REGRESSION TESTING AND ACCEPTANCE TESTING
• UNDERSTANDING OF AGILE OR ITERATIVE SOFTWARE DEVELOPMENT METHODOLOGIES
• A STRONG UNDERSTANDING OF THE BASICS OF FINANCIAL OPERATIONS, FROM RECEIPTS TO DISBURSEMENTS TO RECONCILIATION
REQUIRED EDUCATION:
• BS DEGREE OR 10+ YEARS OF RELEVANT EXPERIENCE IN LIEU

Experience
Administrative Organizational Skills Yes 1 Advanced Within 2 Years 4 – 6 Years
Database Platforms MS SharePoint Yes 3 Intermediate Within 5 Years 2 – 4 Years
Miscellaneous Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form Yes 1 Advanced Within 2 Years 4 – 6 Years
Packaged Applications MS Office (Word, Excel, PowerPoint, Visio) Yes 2 Advanced Within 2 Years 2 – 4 Years
Quality Assurance (QA) Software Testing No 2 Intermediate Within 5 Years 2 – 4 Years

DAILY DUTIES / RESPONSIBILITIES:
This position is for a system tester to assist in the testing and training of the Family Court Case Management System. This tester would then become a system trainer once system testing is complete. Tester/Trainer position will report to either the Testing Manager, Training Manager or Project Manager depending on the phase of the project.

Primary Responsibilities
Testing
• Work with the State’s Subject Matter Experts (SME) and Business Analysts to develop test scenarios/test cases and test scripts.
• Review requirements, component designs and use cases and maintain test script traceability to each as applicable
• Prepare test data, including interface data files as needed, for executing test scripts
• Execute test scripts
• Record and verify test results
• Analyze and report test results
• Report defects to Test Manager/Test Team
• Perform Regression Tests
• Reproduce defects/demonstrate defects to development as needed
• Participate in Incident Review Meetings as needed
• Provide data analysis and root cause analysis as needed
• Participate on the monitoring and reporting on the execution of the System Development Contractor’s performance under the CFS Project contract as it relates to all testing phases. This involves working with System Development Contractor’s tools and appropriately extracting data to produce metrics and reports.

Training
• Conduct End User Training for designated counties during rollout
• Ability to travel within the State to conduct onsite training as needed
• Ability to discuss application and configuration while relating application training to Clerks of Court staff’s “every day” business
• Follow up on end user questions with Functional and Technical Experts in a timely manner

Other Responsibilities include:
• Assist in Defect Resolution
• Potentially assist implementation team during county rollouts
• Review test related work products, including but not limited to system test reports, training materials, Computer Based Training courses and other as needed.

Business Analyst with Lead tester/trainer/manager experience

Job ID: MI-587692 (98890218)

Business Analyst with Lead tester/trainer/manager experience

Location: Lansing MI
Duration: 10 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
• Requirements Manager (10 Years of Experience) Required 10 Years
• Testing Lead/Manager (10 Years of Experience) Required 10 Years
• Training Lead/Manager (10 Years Experience) Required 10 Years

Years of Experience:
16 or more years of experience in the field.
Job Description:
Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

•Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
•Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
•Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required.

• Requirements Manager (10 Years of Experience)
o Managing all of the requirements traceability with the vendor.
o Be the lead for validating detailed requirements with the business after every design/build session.
o Manage the communication to the Project Manager for validation that the requirements are accurate from the business per the multiple iterations with the business SME’s.

• Testing Lead/Manager (10 Years of Experience)
o Building a testing plan.
o Creating/training business SME’s to create/build test cases for UAT.
o Lead the capturing effort for all test cases results and create the results into the proper reporting format, per the direction of the Project Manager and the Technical Sponsor.
o Consolidate all defects and be able to trace those defects through defect management and regression testing.

• Training Lead/Manager (10 Years Experience)
o Build the training plan.
o Create/training business SME’s to create/build all end user training guides.
o Lead the capturing effort to ensure that all contractual training documents match and then report that information back to the Project Manager for verification with the technical sponsor for sign off.
o Validate that all training materials satisfy the business needs.
o Lead/conduct end user training per the training plan.

MI_E-RTR_Template-587692.doc

MI_Resume_Template-MI-trent-587692.doc