Full stack Core Java Developer with Spring, RESTful, web services, messaging and Oracle/MongoDB/Cassandra experience

ID: 07723237 (98090206)

Full stack Core Java Developer with Spring, RESTful, web services, messaging and Oracle/MongoDB/Cassandra experience

Location:-San jose CA
Duration: 12 months

Job Requirements
9 + years software development experience
BS in Computer Science or related degree required. MS preferred
Expert in Java programming
Expert in Spring, RESTful API, Services
Messaging Experience
Expert in database/storage technologies like Oracle,MongoDB, Cassandra, and so on.
Competent in designing and building Restful Services in a commercial setting
Competent in design/implementation for reliability, availability, scalability and performance
Competent in software engineering tools and best practices

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UI/UX developer with JavaScript, ReactJS, Redux, nodejs, jQuery, Ajax, CSS/HTML5, Grommet, Webpack, Jest, eslint/AirBnB, JIRA, GitHub, Jenkins and Sonar/SonarQube experience

ID: RF01743 (97090206)

UI/UX developer with JavaScript, ReactJS, Redux, nodejs, jQuery, Ajax, CSS/HTML5, Grommet, Webpack, Jest, eslint/AirBnB, JIRA, GitHub, Jenkins and Sonar/SonarQube experience

Location:-Ft Collins, CO
Duration: 12 months

• UI/UX development, validation and testing
• Write code to implement new UI features
• Collaboration across R&D and UX design teams to ensure backlog is groomed and ready for execution.
• Report on project status and update the project tracker regularly
• Engage in UI/UX issue triage, troubleshooting and defect resolution
• Participate in daily work planning sessions via Skype (scrum, standups, backlog grooming, etc.)
• Work with design, engineering and project management in an agile fashion to plan and implement new UI features
• Use project tracking tools to track progress of features
• Work with QA to find and diagnose issues with existing code
• Create bug fixes to fix reported issues
• Assign feature work and bug fixes to team members.

Technical skills required:
Primary:
• 5-7 years professional development, ideally in an enterprise environment
• Should be at least 5+ years of UI development experience
• JavaScript (must be very strong)
• ReactJS
• Redux
• nodejs
• jQuery
• Ajax
• CSS/HTML5
• Functional Programming concepts
Secondary:
• Understanding of Grommet
• Webpack
• Jest
• eslint/AirBnB rules
• JIRA
• GitHub
• Jenkins
• Sonar/SonarQube

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Workday Talent / Compensation BA with development, deployment, configuration, release documentation, design review and testing experience

ID: RF01771 (97090206)

Workday Talent / Compensation BA with development, deployment, configuration, release documentation, design review and testing experience

Location: Farmington CT
Duration: 12 months

Ideal Candidate Posses:
• Extensive knowledge with Workday Advanced Compensation and Core Compensation
• 3+ years configuring/maintaining Workday Configuration
• Experience with taking business requirements and proposing configuration solutions
• Effective time management skills
• Excellent analytical and problem-solving ability
• Bachelor’s Degree
• Strong work ethic, self-motivated and well organized; able to work under pressure to tight deadlines
• Strong attention to detail and a commitment to quality
• Excellent verbal/written communication, attention to details, ability to multitask

The person who secures this position will:
• Hands-on configuration, development and deployment experience with Workday
• Prepare requirements specifications and design documents
• Prepare release documentation and facilitate the implementation process
• Coordinate testing effort cross functionality and with the business teams
• Participate in design review
• Develop technical solutions to support Compensation Processes
• Effectively manage and prioritize implementation tasks

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Education (Passing year of Bachelors/Masters / University):

Workday Talent Consultant with Core, performance configuration and agile experience

Job ID: RF01770 (98090206)

Workday Talent Consultant with Core, performance configuration and agile experience

Location:- Farmington Connecticut
Duration: 12 months

Job Description:
Workday Talent/Performance configurator role will provide planning and execution guidance and knowledge to simplify the WD Talent modules implementations across UTC BUs and Functions. This role will also be responsible for establishing WD adoption and governance for new capabilities enablement in support of various stakeholder and BU groups.

Core Competencies/Experiences:
· Plan, execute and monitor Workday Talent Suite projects across UTC with an eye on supportability and successful operational transition into production
· Conduct working sessions with HR/COE Functions to gather, understand, and analyze business requirements
· Provide subject matter expertise on key Talent business process decisions
· Demonstrate configurations through the use of prototyping for the emerging WD modules and capabilities
· Advise HR team on industry standards for WD Talent process areas in order to provide suggestions to achieve streamlined processes
· Understand Workdays Implementation Methodology and use it on all engagements
· Lead coordination for the training and other events that help share knowledge and skills with other team members
· Work in an agile environment with global implementation and operations teams

Experience/Qualifications:
· Successfully having completed at least 2 WD modules implementation
· WD certifications in Talent or Core areas
· Thrive in a diverse, fast paced, global environment
· Basic knowledge of AGILE methodology and practices
· Think analytically and can effectively apply logic to solve problems
· Ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands
· Some travel required, approximately 25%.
· Effective interpersonal skills and the ability to collaborate and team with others
· Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements to stakeholders, functional COE teams and WD CSM/Account Executives

Education:
4 year College Degree and/or 15+ years of experience meeting above competencies, 3+ year deploying Workday, 3+ years in a lead role, management role or in a role coaching others

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Education (Passing year of Bachelors/Masters / University):

Workday Security Consfigurator with role audit, report building and agile experience

Job ID: RF01769 (98090206)

Workday Security Configuration Consultant with role audit, report building and agile experience

Location:- Farmington Connecticut
Duration: 12 months

Security Configurator for Workday with 5-7 years’ experience. Here is the job description for the On Shore Resource:

5-7 years’ Workday Configurable Security Experience
Configuring Workday Security Groups and Assignable Roles
Assigning Roles and User-Based Security Groups to Workers
Create Service Center Representatives and Service Center Representative Security Groups
Ability to trouble shoot and investigate security issues
Role Audit Experience
Workday Custom Report Building and Maintenance Experience
Experience in Workday Implementation of a functional area as a Lead Configurator or Security Configurator Role
Thrive in a diverse, fast paced, global environment
Basic knowledge of AGILE methodology and practices
Think analytically and can effectively apply logic to solve problems
Strong attention to detail
Ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands
Some travel required, approximately 25%.

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Email:
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Open to relocate
Currently in project:
Availability to start:
Visa Status with Validity:
Last 5 Digit of SSN:
Total Years of IT Experience:
Experience working in US:
Available interview time slots
Passport Number
Bachelor’s Degree
Education (Passing year of Bachelors/Masters / University):

Java Architect with messaging, REST, SOAP, NVP, HTML/HTTP, JS, Web services, Mobile and PayPal experience

Job ID: MP-IA (99090206)

Java Architect with messaging, REST, SOAP, NVP, HTML/HTTP, JS, Web services, Mobile and PayPal experience

Location:-San jose CA
Duration: 12 months

Below is a general job description but The core technical skill set must include – Java & messaging services.
Lead and define technical design of new capabilities from business requirements, including collaboration with external and internal stakeholders.
Develop a deep understanding of different domains covering the entire PayPal for Partner product suite with specialty in Payments domain.
Develop a deep understanding of enterprise technology inventory to craft solution roadmap that achieves business objectives, maximizes reuse, with platform mindset.
Document the technical designs for internal and external consumption.
Pilot new initiatives to keep our technology stack ahead of the curve
Mentor junior developers including code and design reviews
Drive continuous improvement and automation initiatives to improve developer productivity and improve quality of our products.
10+ years of experience with Internet and mobile Technologies (REST, SOAP, NVP, HTML/HTTP, JS, Web services)
10+ years of experience with two or more major programming languages, primarily Java (C++, ASP, Java, .NET, PHP, COM).
Minimum qualifications

10+ years of experience building external services at scale
5+ years of experience architecting enterprise-level product from client integration to service API with scale and complexity
Experience having operational ownership of production services, including working with Devops and/or SRE teams
Demonstrated ability to learn from past experiences to have a strong opinion on recommended practices
Experience defining and building public APIs
Excellent communication and ability to influence without authority.

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Experience working in US:
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PeopleSoft HCM Consultant with HR, Position Management, Benefit Administration, Core HR, upgrade, re-architecture and government experience

Job ID: NY-PS (99090131)

PeopleSoft HCM Consultant with HR, Position Management, Benefit Administration, Core HR, upgrade, re-architecture and government experience

Location: Albany NY (NY State)
Duration: 4+ months

Qualification
Eight years or more of functional analyst/lead position in PeopleSoft HCM (especially Core HR, Position Management and Benefit Administration)
Hands-on experience troubleshooting and resolving mission critical issues related to PeopleSoft HR in the public sector and reporting findings directly to executive teams
Two years or more of hands on functional experience with Oracle PeopleSoft HCM Version 9.2 (especially in Core HR, Position Management and Benefit Administration modules)
Experience with an upgrade to PeopleSoft HCM version 9.2 in a public-sector environment OR experience with a re-architecture effort using PeopleSoft HCM version 9.2 in a public-sector environment to align with PeopleSoft best practices

Process Improvement Engineer/BA with BPR, Lean Six Sigma/Green Belt, PM and financial/government experience

Job ID: NC-583033 (95290205)

Process Improvement Engineer/BA with BPR, Lean Six Sigma/Green Belt, PM and financial/government experience

Location: Raleigh NC (NCDIT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Excellent facilitation and communication skills, verbal and written. Required 3 Years
Cross-functional process improvement in business/operations. Required 3 Years
Intermediate analytical/statistical aptitude. Required 3 Years
Ability to partner with business clients to implement business process change. Required 3 Years
Knowledge of best practices and process improvement cycles. Required 3 Years
Financial Process Knowledge (government setting preferred) Required 3 Years
Experience with continuous improvement and process-based programs. Highly desired 3 Years
Three (3) process improvement experience using best-in-class Lean Six Sigma methodology. Highly desired 3 Years
Lean Six Sigma (Green Belt), Business Process Management/Reengineering, or equivalent agency/company/association certification. Highly desired 3 Years
Strong conflict resolution and negotiation skills. Highly desired 3 Years
One year of project management methodology experience. Highly desired 1 Years

This position will be part of a team that will optimize business processes using Lean Six Sigma and other tools. Primary emphasis of the position is to do more with less by eliminating non-value-adding work, unevenness, errors, rework, redundancies, variability and lead-time. The engineer will serve as an internal/external consultant who will assist the business in achieving future state business processes. Under the guidance of an internal process improvement engineer, the successful applicant will ultimately serve as a change agent to optimize business processes using Lean Six Sigma tools, events, and methodologies.

Engineers will challenge the status quo by seeking to instill a culture of continuous improvement. The candidate will achieve results by explaining complex concepts in a simple manner, quickly evaluating operational pain points, recommending solutions, and managing the resolution to completion. The engineer will influence and foster teamwork in addition to influencing upward, across and down the organizational chart without a direct line of authority. Major responsibilities include coordination and facilitation of business process analysis, modeling, and improvements and project management.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor’s degree in Business Administration, Computer Science, Industrial Engineering, Operations Management or any related field from an appropriately accredited institution and two years of experience in business consultation, process improvement or requirement gathering in an information technology environment; or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

E-RTR-583033.doc

NC_Resume_Template-AE-583033.doc

Desktop Support Engineer with imaging, data/user profile migration, networking, ServiceNow and hardware/software/peripherals experience

Job ID: NC-586597 (96990205)

Desktop Support Engineer with imaging, data/user profile migration, networking, ServiceNow and hardware/software/peripherals experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
Installing local and network printers and other peripherals and configuration of same. Required 7 Years
Migrating data and user profiles. Required 7 Years
Documenting process and procedures related to technical field support activities. Required 7 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the following (but not limited to) counties: Chowan, Bertie, Hertford, Washington, Pasquotank, Dare, and Currituck. **TRAVEL REQUIRED**

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-AE-586597.doc

E-RTR-586597.doc

Desktop Support Engineer with imaging, data/user profile migration, networking, ServiceNow and hardware/software/peripherals experience

Job ID: NC-586446 (96990205)

Desktop Support Engineer with imaging, data/user profile migration, networking, ServiceNow and hardware/software/peripherals experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
Installing local and network printers and other peripherals and configuration of same. Required 7 Years
Migrating data and user profiles. Required 7 Years
Documenting process and procedures related to technical field support activities. Required 7 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the following (but not limited to) counties: Chowan, Bertie, Hertford, Washington, Pasquotank, Dare, and Currituck. **TRAVEL REQUIRED**

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-AE-586446.doc

E-RTR-586446.doc

Helpdesk Analyst with ServiceNow, troubleshooting and support experience

Job ID: NC-586603 (95390205)

Helpdesk Analyst with ServiceNow, troubleshooting and support experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
• Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware Required 3 Years
• Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
• Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
• Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
• Analysis of technical and user documentation for technical assistance and support. Required 3 Years
• Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
• Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
• Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

The NC DIT-Transportation is seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT’s standard desktop applications to 10,000+ computer users. Provides an understanding and knowledge of applications serving as a strong base for technical expertise in NCDOT products and programs. Ability to work independently to analyze customer’s needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist others with resolutions. Supports end user password resets. Instructs users via phone and/or email on the basic functionality of desktop applications. Follows detailed procedures while making recommendations for routine problem solutions. Takes calls from end users verifying their identity, demographics and communicating effectively to understand their request. Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network related issues. Distributes Agency-wide email communications and notices related to technology issues.

Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Provides updates on work progress to the customer and others using call tracking system. Has significant technical knowledge and serves as a resource for others to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-AE-586603.doc

E-RTR-586603.doc

Helpdesk Analyst with ServiceNow, troubleshooting and support experience

Job ID: NC-586600 (95390205)

Helpdesk Analyst with ServiceNow, troubleshooting and support experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
• Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware Required 3 Years
• Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
• Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
• Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
• Analysis of technical and user documentation for technical assistance and support. Required 3 Years
• Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
• Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
• Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

The NC DIT-Transportation is seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT’s standard desktop applications to 10,000+ computer users. Provides an understanding and knowledge of applications serving as a strong base for technical expertise in NCDOT products and programs. Ability to work independently to analyze customer’s needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist others with resolutions. Supports end user password resets. Instructs users via phone and/or email on the basic functionality of desktop applications. Follows detailed procedures while making recommendations for routine problem solutions. Takes calls from end users verifying their identity, demographics and communicating effectively to understand their request. Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network related issues. Distributes Agency-wide email communications and notices related to technology issues.

Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Provides updates on work progress to the customer and others using call tracking system. Has significant technical knowledge and serves as a resource for others to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-AE-586600.doc

E-RTR-586600.doc

Desktop Support Engineer with imaging, data/user profile migration, networking, ServiceNow and hardware/software/peripherals experience

Job ID: NC-586596 (96990205)

Desktop Support Engineer with imaging, data/user profile migration, networking, ServiceNow and hardware/software/peripherals experience

Location: Raleigh NC (NCDOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
Installing local and network printers and other peripherals and configuration of same. Required 7 Years
Migrating data and user profiles. Required 7 Years
Documenting process and procedures related to technical field support activities. Required 7 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the following (but not limited to) counties: Chowan, Bertie, Hertford, Washington, Pasquotank, Dare, and Currituck. **TRAVEL REQUIRED**

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-AE-586596.doc

E-RTR-586596.doc

C#.Net Developer with ASP.net, MVC, web services, SOAP/REST, Entity, SVN, WSDL, SQL Server, T-SQL, SSRS, DTS, IIS and DHHS experience

Job ID: NC-585641 (96590104)

C#.Net Developer with ASP.net, MVC, web services, SOAP/REST, Entity, SVN, WSDL, SQL Server, T-SQL, SSRS, DTS, IIS and DHHS experience

Location: Raleigh NC (DHHS)
Duration: 9 months
Interview: In-person or webcam
Positions: 1 (1/2)

Required / Desired Skills
Skill Required / Desired Amount of Experience
Full life-cycle development experience supporting applications written in Microsoft ASP.NET web forms, MVC and Web Services using SOAP/REST Required 7 Years
Experience programming in Microsoft Entity Framework and .NET framework 4.0 or above. Required 7 Years
Experience developing in an environment that includes the following development tools: Visual Studio, SVN, WSDL, JavaScript, XML and HTML. Required 7 Years
Experience in SQL server 2014 or above, T-SQL, SSRS,DTS packages and IIS 7 or above. Required 7 Years
Ability to translate and communicate highly technical concepts to both technical and non-IT business users Required 7 Years
Ability to develop relationships/ partnerships with customers Required 7 Years
Extensive expertise conducting problem analysis and issue resolution Required 5 Years
Experience monitoring, supporting/maintaining and developing applications in a distributed environment using Microsoft Technologies Required 7 Years
Experience performing business requirements definitions, reviewing functional specifications, developing test plans, & performing application testing Desired 7 Years
Excellent written skills including experience using Microsoft Office tools (Word and Excel) Desired 7 Years
Experience with test environment design, setup, load, and refresh concepts and procedures. Desired 1 Years
Knowledge and understanding of Web Services Interface Required 5 Years
Experience with structured system development methodologies Required 7 Years
Local candidates in the Raleigh/Triangle area Highly desired
Prior experience working with any DHHS applications and interfaces Highly desired
Excellent interpersonal, communication, organizational and time management skills Required 7 Years

C# ./ .Net
NC DHHS is seeking a short term (approx. 9 months) resource to develop Interfaces needed for the Electronic Death Registration project. Duties for this position includes design, develop, modify and test the interfaces. May also need to assist with architecture of the interface. All changes to the application and it’s infrastructure must be addressed in a professional manner using DHHS System Development Life Cycle methodology to ensure success.
Local candidates are highly desired and must work onsite at Dix Campus
Skills: Able to work without assistance; can provide leadership to others; able to manage complex work efforts; may have advanced education; must have deep industry experience.

NC_Resume_Template-NW-585641.doc

E-RTR-585641.doc

Business Analyst with use cases, workflow, GUI/UI design, MS Visio/Project and documentation experience

Job ID: TX-40519R0008133 (910590206)

Business Analyst with use cases, workflow, GUI/UI design, MS Visio/Project and documentation experience

Location: Austin TX (DPS)
Duration: 6 months

Minimum Requirements:
Years Skills/Experience
8 Identifies and documents business processes and system requirements and produces functional and technical specifications as required. Facilitates meetings with the business subject matter experts’ or end users to formulate business strategies and requirements and translate client needs into actionable system requirements.
8 Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

8 Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.

8 Coordinates, conducts, and documents requirements gathering sessions with end users, project stakeholders and development team(s).
8 Ability to communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements; Business Requirements Documents), iii. Use Cases, GUI, Screen and Interface designs).
5 Skill in utilizing productivity tools including Visio, MS Project, PowerPoint, Excel.
4 Drafting and presenting DIR Major Information Resource Project (MIRP) documentation and requirements.

• Review, analyses, and refine currently identified business and technical specifications for a new License to Carry Handgun (LTC) and Capitol Access Pass (CAP) licensing, registration, payment, and regulation system.
• Discover, define, and document specifications necessary for a successful Texas technology solicitation through research, meetings, information coordination, and documentation of findings and results.
• Compile, manage, and report all Texas Major Information Resource (MIRP) documentation and activities for the project.
• Work with stakeholders from various DPS Divisions / Groups and outside, contracted Vendors.

Part-time Remote z/OS DB2 Admin with SQL, Unemployment Insurance, upgrades/migrations and Software AG (SAG) Natural programming experience

Job ID: TX-3201900130 (911690205)

Part-time Remote z/OS DB2 Admin with SQL, Unemployment Insurance, upgrades/migrations and Software AG (SAG) Natural programming experience

Location: Austin TX (TWC)
Duration: 7 months (20-30 hrs/week max: 900 hours)
*This position is part-time, 20 to 30 hours a week, and is suitable for working remotely within the United States.

Minimum Requirements:
Years Skills/Experience
15 Experience supporting DB2 in a z/OS environment.
15 Experience tuning SQL.
15 Experience supporting applications specific to TWC. (Unemployment Insurance, WorkInTexas)
10 Experience in supporting z/OS DB2 upgrades and migrations.
10 Experience supporting DB2 in conjunction with the SAG Natural programming language.
5 Experience working with DSTS DB2 support team.
5 Demonstrated ability to work independently.
5 Strong verbal and written communication skills.
5 Demonstrated ability to multi task and handle multiple concurrent assignments.

Work with the TWC z/OS DB2 team supporting the agency’s DB2 environment. Assist development teams with SQL and application performance tuning. Guide and manage DBMS and tools upgrades. Support decommissioning of agency legacy systems as they are re-engineered and modernized. Assist with general z/OS DB2 activities. Work is performed under limited supervision of Database Administration Manager with considerable latitude for the use of initiative and independent judgment within the parameters of established policies and procedures.

Healthcare BA with rules, interviewing, process documentation/modeling, Behavior Driven Design, JIRA, Gherkin/BDD and MMIS experience

Request ID: IN-8584-1 (98890205)

Healthcare BA with rules, interviewing, process documentation/modeling, Behavior Driven Design, JIRA, Gherkin/BDD and MMIS experience

Location: Columbia, SC
Duration: 12 Months

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 3 years’ experience eliciting, mining, and documenting business rules, processes
• Superb written and oral communications skills, including the ability to write requirements and Use Cases.
• Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.
• Knowledge of formal business process documentation.
• Understanding of business modeling techniques, including the use of graphical process flow software
• Ability to effectively communicate to executive management, line management, project management, and team members.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• Familiarity with Behavior Driven Design practices
• MMIS experience (project or operations)
• Jira or another similar system
• Familiarity with Gherkin or similar BDD language.

REQUIRED EDUCATION:
Bachelor’s degree.

Experience
Administrative Verbal Communication Skills Yes 1 Expert Currently Using 6 + Years
Administrative Written Communication Skills Yes 1 Expert Currently Using 6 + Years
Education BA Degree- Technical, Business, or Healthcare field Yes 1 Expert Currently Using 4 – 6 Years
Education Medicaid Management Information System (MMIS) experience No 1 Expert Currently Using 6 + Years
Miscellaneous business modeling techniques Yes 1 Expert Currently Using 6 + Years
Miscellaneous graphical process flow software Yes 1 Expert Currently Using 6 + Years
Program Management – RUP methodology Eliciting, mining, and documenting business rules, processes Yes 1 Expert Currently Using 6 + Years
Quality Assurance (QA) Use Cases Yes 1 Expert Currently Using 6 + Years
Software Framwork JIRA framework No 1 Expert Currently Using 6 + Years

Objectives to Be Fulfilled by Candidate:
The principal duties of this position are to evaluating agency needs, as-is and to-be business processes, and technical designs to provide analysis and advice on strategies for information technology solutions and non-technical solutions. Functions as a Senior Business Analyst. The BA will provide detailed analysis and document business processes and requirements.

Specific duties include, but are not limited to:
• Serves as a liaison between the business programs community and the IT organization to provide technical
solutions to meet user needs.
• Working within a team to build the expertise in the business unit(s) they support, as well as, an
understanding of the IT organization’s systems and capabilities.
• Analyzes business partner’s operations to understand their strengths and weaknesses to determine
opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Translates high level business requirements into functional specifications for the IT organization and
manages changes to such specifications. Educates the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT
from initial requirements to final implementation.
• Requirements development execution, including the elicitation, analysis, specification and validation.
• Documents and analyzes agency business processes and recommending improvements.
• Documents and analyzes data requirements and relationships.
• Participating in the requirements management processes, including change control, version control,
tracking and status reporting, and traceability.
• Provides requirements interpretation and guidance to technical and test teams.
• Proactively identifying risks, issues, and action items leading to possible solutions.
• Interacts with internal and external organizations (i.e. vendors, State and Federal government agencies,
State providers and beneficiaries, and other stakeholders).
• Research business rules, requirements, and models.
• Maintain business rules, requirements, and models in a repository.
• Other project-related duties.

IT Security PM (PMP/ITIL) with Enterprise IT Infrastructure, MS Project, Changepoint, NIST/COBIT and Agile experience

Job ID: MI-586926 (912190205)

IT Security PM (PMP/ITIL) with Enterprise IT Infrastructure, MS Project, Changepoint, NIST/COBIT and Agile experience

Location: Lansing MI (DTMB PMO)
Duration: 12 months
Interview: In-person

Skill Required / Desired Amount of Experience
Information Technology Background Required 10 Years
Project Management experience managing enterprise IT Security projects OR Enterprise IT Infrastructure projects Required 7 Years
PMI PMP Certification Highly desired 7 Years
Strong skills in project scheduling utilizing a project scheduling and portfolio management tool such as MS Project, Changepoint etc. Required 7 Years
Strong leadership and communication skills Required 10 Years
Knowledge of IT Security Standards like NIST, COBIT Desired 3 Years
Last 5 years’ experience should have been as a hands on IT Project Manager Required 5 Years
Agile experience Desired 2 Years
ITIL Certification and/or knowledge Required 5 Years
Degree in Computer Science, Information Systems, Engineering, Business, Or Equivalent Required 1 Years

PLEASE ONLY SUBMIT CANDIDATES THAT HAVE WORKED AS A PROJECT MANAGER (PERFORMING PROJECT ADMINISTRATIVE TASKS) IN THEIR MOST RECENT POSITIONS.
IF THE CANDIDATE IS A WEB INTERVIEW – THEY MUST BE WILLING TO COME TO LANSING FOR AN IN PERSON INTERVIEW FOR A SECOND ROUND.

Years of Experience:
Minimum 10 years of experience as a Project Manager.
Job Description:
This position is for a senior experienced project manager to lead multiple Information Technology (IT) programs/projects supporting DTMB – Chief Security Officer (CSO) organization. Projects/programs are primarily complex enterprise initiatives related to I T Security and Infrastructure as prioritized by State. Project manager’s role and responsibility includes, but is not limited to:
• Provide project management for project activities to ensure that the project is completed on time, within budget and within scope.
• Define project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.
• Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI’s CMMI framework.
• Utilize the State’s Project Portfolio Management (PPM) tool (Changepoint) on all projects.
• Plans and coordinates work with teams. Designs and implements project plans. Generally work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.
• Acts as a program manager for large complex enterprise IT Security initiatives.
• Acts as a partner to other project managers performing Project Management Quality Assurance for their projects.
• Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment
• Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.
• Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.

MI_E-RTR_Template-586926.doc

MI_Resume_Template-JT-586926.doc

Technical Writer with manuals/reports/videos development, document management system, ICE, RFI, ePR and electrical/maintenance process experience

Job ID: TX-2046599 (93890204)

Technical Writer with manuals/reports/videos development, document management system, ICE, RFI, ePR and electrical/maintenance process experience

Location: Dallas TX (DART Engineering Department)
Duration: 18 months

Minimum Requirements:
Years Skills/Experience
3 Writing technical materials to include development of manuals, reports, videos, and other forms of media.
3 Familiarity with document management systems and software
3 Experience in maintenance and supply requirements/processes. Strong electrical background desired.
3 Advanced computer skills to manage client server, internet/intranet, and software applications.
3 Excellent oral and written communication skills
3 Effective problem solving using rigorous logic

Under general guidelines, writes high quality technical documents, may perform validation and verification of engineering changes, creates database systems, may serve as Engineering inventory liaison, shall administer the Electronic Parts Catalog System, and coordinates the Problem Improvement Program for Dallas Area Rapid Transit (DART) Engineering Department. Expected to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. Will determine the needs of end users of business and technical documentation. Will standardize content across DART document control repository platforms and DART document control distribution outlets and revise documents as new issues arise.

Essential Duties/Responsibilities
1. Acts as a resource to and a liaison between divisions and other DART Operations departments to develop, review, prepare, revise, and/or edit high quality statements of work, product specifications, sole source justifications, brand name only requirements, Independent Cost Estimates (ICE), Request for Information (RFI), electronic Procurement Requisition (ePR) and other standardized documents.
2. Responsible for all document formatting, layout, template creation and general content. Uses document control system to control revisions.
3. Determine the needs of end users of technical documentation. When and/or where directed, performs technical research, validation and verification of engineering changes by studying product samples and collaborating with Operations Engineering staff and/or Suppliers.
4. Researches, organizes, outlines, and coordinates requirements for material inventory associated with DART’s MCQ1 workflow requests. May serve as an Engineering inventory liaison on the DART Material Review Committee (MRC).
5. Create clear and concise operating procedures/instructions, how-to manuals/online videos, assembly instructions, and ‘frequently asked questions’ pages using photographs, drawings, diagrams, animation and charts to support Engineering staff and other end users within DART.
6. Develops technical reports of tests and investigations using analysis data provided by staff.
7. Acts as facilitator for the Problem Improvement Program.
8. Administers the Electronic Parts Catalog System; coordinates upgrades, changes and provides necessary end user support and resources. Maintains document accuracy.
9. Assists with development of technical databases and documents as required by Engineering.
10. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

Desktop Support Engineer with networking, date/user profile migration and software/hardware/peripherals experience

Job ID: NC-586007 (96990204)

Desktop Support Engineer with networking, date/user profile migration and software/hardware/peripherals experience

Location: Raleigh NC (DOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
Installing local and network printers and other peripherals and configuration of same. Required 7 Years
Migrating Data and user profiles. Required 7 Years
Documenting process and procedures related to technical field support activities. Required 7 Years

The IT Hardware Deployment Team for DIT – Transportation will be responsible for replacing 3000+ Windows desktops, laptops, and tablet computers in 500+ sites throughout the state of North Carolina, annually. The team will be based out of the IT Distribution Center in Raleigh. Team members will use data provided to them to determine computers that are due for replacement, develop a plan for deployment, and work with the business units and site techs to create a schedule for the work to be performed. New computers will be imaged, joined to the domain, user software installed, and labeled, at the IT Distribution Center. All computers and peripherals will then be driven to the install site, per the pre-approved schedule, where team members will replace the old computers. Some sites will be completed in short, one-day trips, while others will be grouped in trips lasting 2-5 days. Weekend work may be required, depending on the business unit impact on public services. Team members will be responsible for transferring all user-specific software, profiles and locally stored data, and setting up local/network printers and network resources.

Customer Desktop Support – Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management – Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas – This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security – It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

Skills/Abilities
Travel, some overnight 2-5 days at a time
Imaging computers, joining to domain
Computer hardware refresh, Windows 7 to Windows 10 upgrades
Software Inventory, Data/Profile migration, documentation
Installing Software, often involving following complex instructions and enterprise specific details
Microsoft Office (365), especially Outlook profile/.PST migration and troubleshooting
Installing software, peripherals
Configuring network printers

Process
Inventory hardware to be replaced/upgraded – checklist
Inventory software on existing computer manually or by using pre-approved tools
Inventory local/network printers
Inventory connected network drives
Pull new hardware/peripherals from in-stock hardware
Image hardware
Change hostname per defined naming standandards
Join to domain
Install/deploy software – checklist
Deliver hardware to site per pre-determined/approved schedule
Backup user profile and data from existing computer manually or by using pre-approved tools
Disconnect and remove existing hardware
remove hard drive/s, label with FA#, user first initial/last name, date removed (hold for 90 days before destroying)
Install and connect new hardware
Transfer user profile and data
Install local/network printers
Verify with user that software, printers, network drives, profile and data have been installed/transferred – Checklist
Prepare old hardware for surplus, update inventory data.

NC_Resume_Template-AE-586007.doc

E-RTR-586007.doc

SharePoint Developer/Admin with Ellucian, SQL, MySQL, Oracle, SQL Server and Unix/Linux experience

Job ID: NC-585508 (95790204)

SharePoint Developer/Admin with Ellucian, SQL, MySQL, Oracle, SQL Server and Unix/Linux experience

Location: Raleigh NC (Wake Tech Community College)
Duration: 6 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
SharePoint 2013 development Required 2 Years
SharePoint 2013 Administration Required 2 Years
Exposure to Ellucian Portal Desired 1 Years
Associate’s Degree Required
experience writing SQL statements in one or more relational databases (MySQL, Oracle, SQL Server) Required 2 Years
experience with knowledge of Windows or Unix/Linux development environments Required 2 Years

This position is responsible for identifying user requirements including scope and objectives, data required, and interfaces needed by participating in business analysis and the development of requirements, independently converting requirements into technical specifications used to code/develop automated work flows using one or more programming languages. This position collaborates with other Application Developers to establish complex internal processes for developing programming, quality assurance and documentation standards.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Responsible for identifying moderate to complex business requirements from college stakeholders and translating them into workflows and specifications for creating automated solutions.
*Accountable for defining technical specifications for selection of new software or modifications to existing software applications
*Upgrades, repairs and replaces in-house and/or third-party applications as needed
*Responsible for troubleshooting legacy web-based applications, scripts and adjacent systems
*Tests and installs new applications into production as needed
*Performs efficient, high quality coding in the appropriate programming language to manage college data and processes
*Responsible for the design, development and implementation of the College’s web services, comprised of Representational State Transfer (RESTful) and/or Simple Object Access Protocol (SOAP) based HTTPS endpoints for use in both custom applications and integration with third-party APIs
Responsible for creating detailed documentation to be utilized by both technical personnel and end-users
Accountable for maintaining revision controls for supported software applications
Responsible for performing routine to moderately complex database administration tasks
Provides project management best practices in supporting all facets of the software development life cycle
Collaborates with System Administrator in performing Windows/Unix/Linux systems programming/administration tasks
Researches and stays current of security threats and vulnerabilities and assists in developing mitigation strategies
Responsible for preparing guidelines and test scripts for end users to conduct proper testing and quality assurance on business processes
Closely collaborates with System Administrators with installing, configuring and testing servers in a variety of operating systems including Linux, Unix and Windows
Accountable for maintaining data integrity and security for supported software applications including monitoring of critical services
Provides guidance and mentoring to Application Developer I personnel as needed

E-RTR-585508.doc

NC_Resume_Template-AE-585508.doc

Govt Procurement PM (PMP) with BA, RFP, networking, web content management, active directory, SAN, remote access, MS Project, Medicaid, Medicare and CMS experience

Job ID: MS-59244 (99990203)3P

Govt Procurement PM (PMP) with BA, RFP, networking, web content management, active directory, SAN, remote access, MS Project, Medicaid, Medicare and CMS experience

Location: 3771 Eastwood Dr Jackson MS
Duration: 3 years
Positions: 1 (1/2)

REQUIRED SKILLS/EXPERIENCE # YEARS
Experience in all phases of the Software Development Life Cycle (SDLC) of IT system implementation 3+
Business analysis experience gathering and documenting technical and business requirements and translating them into viable procurement requirements for inclusion in competitive procurement instruments 5+
State government procurement experience with broad knowledge of both Information Technology and Personal
Services Contract procurement guidelines, rules and regulations (for Mississippi, that is ITS and PPRB) 3+
Proven experience managing state procurements throughout the procurement and project lifecycle via tasks such as documenting and validating requirements, drafting and releasing procurement instruments, developing a solid persuasive business case, responding to vendor questions, evaluating vendor proposals, procurement award, contract negotiations, and vendor onboarding, etc. See below requirement
Direct hands-on responsibility for a minimum of 10 procurements
(Fill out Attachment A – Procurement Experience. Document must be submitted with resume) See attachment
-Basic technical understanding of network-based infrastructure concepts such as web content management, remote access technology, databases, Active Directory, backups, server/network/SAN administration, etc. 2+
Proficiency using Microsoft Office Products (e.g. Word, Excel, Project, PowerPoint, etc.) 2+
Experience working with outside entities (legal, vendors, state and federal oversight) to negotiate and manage vendor contracts 2+
Experience in information technology planning efforts 1+
Experience working across agency boundaries to produce a robust, non-biased, competitive procurement instrument 2+

Preference given to candidates with the below skills/experience. Must also meet minimum requirements.
Technical and procurement experience working with State Medicaid Agencies
Experience understanding and interpreting Centers for Medicare & Medicaid Services (CMS) processes, rules, and regulations
Ability to effectively communicate in English verbally and in writing
Ability to interact with state and vendor technical staff to ascertain business and information technology needs
Ability to demonstrate strong analytical skills
Ability to be flexible, multi-task in a fast paced, deadline driven environment
Ability to work as a part of a team and independently
Ability to communicate effectively with executive and non-executive staff
Ability to effectively prioritize work/tasks based on critical areas and hot issues
Successful character traits include but are not limited to: Inquisitive, decisive, self-motivated, ethical, research oriented, active listening skills, problem solving ability, critical thinking skills, meticulous attention to detail, strong organizational skills, task and time oriented, flexibility, emotional awareness, influence/negotiation skills, interpersonal skills
Experience budgeting for technology equipment, software and technical consulting services

PREFERRED CERTIFICATIONS(S) Project Management Professional (PMP); Certified Mississippi Purchasing Agent (CMPA); Certified Public Manager (CPM)

JOB DESCRIPTION • Daily management of DOM’s major competitive procurements to meet defined
deadlines and schedules
• Work with DOM’s executive team and procurement staff to manage and ensure the integrity of DOM’s IT procurement process for approximately 6-10 major procurements each year.
• Work closely with the Division of Medicaid staff, the Mississippi Department of Information Technology Services staff (ITS), Personal Service Contract Review staff (PPRB) as necessary throughout the process to ensure a successful procurement.
• Sequence, prioritize and coordinate project tasks in a multi-vendor, multi-federal oversight, and multi-agency initiative.
• Assist iTECH’s executive team in advancing the IT planning process.
• Develop and deliver written and oral presentations as needed to applicable Boards to secure approval.
• Utilize experience and project management skills to successfully manage multiple IT procurement projects simultaneously, working independently without significant oversight.
• Develop and provide a monthly status report detailing activities of the previous month, barriers/blockers, schedule concerns and planned activities for the next month.
• DOM will provide office space, access to office equipment (such as printer, scanner) and network connectivity for the onsite Contractor. Contractor must provide their own computing equipment (laptop) and phone.
• With the prior permission of DOM, certain work can be performed offsite if it can be demonstrated that the off-site work provides a savings to DOM, and the work done offsite does not interfere with or slow progress or reduce the quality of the work product(s).
• Perform other duties as assigned.

E-RTR.doc

AWS Architect with C#, agile, scrum, PM and training/kt experience

Job ID: WA-19-039 (912590214)

AWS Architect with C#, agile, scrum, PM and training/kt experience

Location: 2100 Evergreen Park Drive SW Olympia WA (Washington State Investment Board)
Duration: 4 months
Interview: In-person
Positions: 2 (2/2-5)

Technical Design
Contractor will assist staff in developing the technical design and architecture of the new data platform. Contractors will leverage modern technologies and industry best practices to complete design work.
• Create data system diagrams, data dictionaries and process maps for future state system
• Document key development requirements
• Select the foundational technologies required for implementation

Technical Expertise
Contractor will supply technical expertise in key skill areas required for delivery of the project. Prior project experience leveraging skill areas is critical
• Database management/design
• Application development (C# preferred)

Delivery
Contractor will perform development work required for implementation of new data platform. This will likely include heavy cloud based database and data processing requirements. Testing to ensure high data integrity is key.
• Development of cloud based databases and processes that will comprise the new data warehouse
• Integration of platform with data feeds and user endpoints
• Continuous testing throughout development cycles to ensure data integrity

Process design and documentation
Contractor will design and document key business processes required to maintain the new data platform. Knowledge will be transferred to staff at regular intervals to ensure smooth handoff of platform upon project completion.
• Documentation of key business processes supporting new platform
• Knowledge transfer sessions for full time staff

Support Project Management
Contractor will have responsibilities to maintain appropriate reporting and tracking of project activities. Contractors will also participate in regular teaming and coordination meeting related project planning/management (e.g. sprint planning, standups, etc.)
• Track and report primary project activities
• Participate in project planning and management as appropriate

Deliverables
– Initial production release of new cloud-based data platform
– Technical documentation providing notes and guidance on all major features, as well as the overall design of the new data platform. Documentation will also include initial capture of architectural and design plans for the new platform prior to build.
– Completion of regular knowledge transfer sessions with WSIB staff throughout project, as well as a capstone knowledge transfer session at the end of the project.
– Regular and transparent communication throughout the project with staff regarding project progress and blockers to deployment.
– Additional deliverables, as agreed to by WSIB staff and contractor during the pendency of the contract.

Scope of Work
The contractor will work in close collaboration with appropriate staff at the WSIB and review systems and documentation to accomplish the objectives outlined. The contractor will work
onsite where appropriate to accomplish the objectives outlined above. The WSIB team anticipates working with a cross functional team and leveraging agile methodology to deliver this process. Iterative release cycles with continuous testing will ensure delivery of a robust platform. The WSIB anticipates assuming primary project management responsibilities, but may draw on the contractor for business analysis support as required.

References.doc

E-RTR.doc

Security Analyst (CISSP/CISM/CISA/CRISC) with Incident Response, Disaster Recovery (DR) and Business Continuity, NIST/ISO/COSO/SANS, cloud architecture/security, cyber threats/vulnerabilities and privacy principles experience

Job ID: NY-02192019 (99990218)5P

Security Analyst (CISSP/CISM/CISA/CRISC) with Incident Response, Disaster Recovery (DR) and Business Continuity, NIST/ISO/COSO/SANS, cloud architecture/security, cyber threats/vulnerabilities and privacy principles experience

Location: 335 Adams Street, Suite # 2300, Brooklyn, New York (NYCERS)
Duration: 12-36 months (start date in May)
Interview: In-person ONLY
Positions: 3 (3/3)
Visa: GC/USC/W2/1099 (no c2c)

1. Mandatory Skills: Candidates must meet all the requirements below to be considered for the Senior Information Security Professional:
• Candidate must possess at least two of the following certifications: CISSP, CISM, CISA, CRISC.
• Extensive and proven knowledge in Incident Response, Disaster Recovery and Business Continuity
• Knowledge of Risk Management Frameworks (NIST, ISO, COSO)
• Knowledge of Cyber Security Frameworks (NIST, ISO, SANS)
• Excellent interpersonal, communication, presentation, writing, analytical, problem solving, and information gathering skills along with fundamental troubleshooting abilities.
• Ability to train and mentor Information Security team members to meet the highest industry standards.
• Strong analytical skills demonstrated by the ability to receive and analyze requirements and propose a suitable solution.

2. Preferred Experience:
• Knowledge and experience with cloud architecture and security.
• Knowledge and experience managing business and Cyber Security risks.
• Knowledge and experience working with cyber threats and vulnerabilities.
• Skills to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).

Tasks and Deliverables
The consultant’s primary responsibilities will include the enhancement of the agency’s Incident Response, Disaster Recovery and Business continuity exercises to identify gaps, operational processes and compliance requirements. He/she will implement a robust Data Security Program, under the direction of the Deputy Director of Information Security and Cyber Security and assist with formalizing and documenting risk analysis and assessment techniques and procedures with the team.

In addition, the Security consultant will be tasked with maturing the agency’s information security program by implementing task oriented activities defined in the program. The consultant must have knowledge in the area of IT Security Governance and Security Architecture, including cloud security knowledge and expertise.

Java Developer with spring, Springboot, Microservices, MQ, Maven and Oracle experience

RF01758 (96590204)

Java Developer with spring, Springboot, Microservices, MQ, Maven and Oracle experience

Location: Houston, TX
(8-12 years’ experience)
Duration: 12 months

Technical Skill for both:
• Good Java/spring / Springboot knowledge
• Microservices development experience
• Knowledge of MQ or any messaging service
• Understanding build using Maven
• Oracle DB
• Java 7 with theoretical knowledge of Java 8

Full Name:
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